1 to 25 of 91 Customer Requirements Jobs in the North of England

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

ideas. Who are we looking for? At Gamma Enterprise, we support some of the most recognised Enterprise and Public Sector companies in the world for their business-critical networking requirements, across their MPLS, SASE, LAN and Wi-Fi estates . Within our Enterprise division we focus on solving real world communication problems by creating solutions. We apply knowledge, creative … day-to-day? The Solutions Architect will work alongside the sales team, Lead Solutions Architects and Solutions Consultants to gain new customers as well as increase penetration into existing customer accounts by using innovative and creative technical solutions. They will ensure effective; pre-sales and solutions support by providing good technical expertise across a wide range of Gammas Managed … development of their Managed Network requirements. Solution size will vary but focus will be on solutions for the larger Enterprise customers dealing directly with Gamma as a provider. Understand customer requirements and by displaying a strong level of knowledge of all the managed networks products and services, translate these requirements into functional, effective, and appropriate solutions . More ❯

this particular role. What you'll be doing: Supporting the Demand Management meetings to help route demand appropriately to delivery teams Undertaking business analysis with customers and eliciting their requirements Aligning incoming demand to the functional and overall strategic roadmap Defining Solution Options in line with customer requirements Producing Architecture Packs to communicate complexity surrounding customer … to gain quotations from the IT service provider and mobilise IT projects Production of weekly performance metrics for IT management Your skills and experiences: Competent in capturing and understanding customer requirements Competent in stakeholder management and engagement Knowledge and experience in modelling and solution architecture Knowledge and experience of The Open Group Architecture Framework (TOGAF) Competent in identifying … incentive. The IM&T Product Fulfilment team: By joining us in the team, you will have a fantastic opportunity to engage with multiple stakeholders across the business, determining their requirements, liaising with internal IT stakeholders and advising on IT solutions to meet them, while ensuring alignment with the functional and organisational strategy/roadmap. You will play a key More ❯

apply best practices and continuous process improvements - Influence internal technical teams to drive multisystem process & system changes - Provide scalable solutions for continued scale product and service offerings - Set project requirements and drive results across internal and external - Drive continuous improvement initiatives to lower risks and reduce lead times. - Influence partner processes, technologies, and policies to achieve mutual benefits for … both organizations in a sustainable manner. - Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization - Drive complex business analysis to identify business opportunities to improve internal and external processes A day in the life - Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous … into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction. - Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements More ❯

to successfully implement the software for customers within given timeframes and manage their expectations and budget throughout the implementation phases. You will also act as the "voice of the customer," helping to shape the direction of the product strategy and roadmap. Building strong working relationships with internal teams such as Sales, Software Development, and Helpdesk is also a key … part of the role. Key Responsibilities Conduct demonstrations and consulting sessions (on the phone and in-person). Document and validate customer business requirements and map them to Concerto functionality. Advise customers on best-practice implementation approaches. Plan, manage, and communicate project progress, achieving milestones and maintaining momentum. Configure the Concerto application to meet customer requirements … data collation and manipulation tools like Excel. Familiarity with the concept of Software as a Service (SaaS) and project management methodologies. Excellent communication skills and the ability to build customer relationships. The ability to multitask and engage with multiple projects and customers simultaneously. Core qualities and attributes include being a self-starter, highly organised, adaptable, and a collaborative team More ❯

Functional Consultant to be part of our team. Our SAP Functional Consultants work directly with both clients and internal teams in a project environment to gather and analyse business requirements for the support and configuration of their specific SAP module(s). Works to understands the businesses functional area and participates in the configuration of product, implementation, maintenance and … and a client led environment. We are a virtual first company so you will be based at home with minimal travel. Essential Job Functions Gathers and analyses user business requirements and processes. Understands client requirements, needs, and functionality of the ECC and S/4 product module. Defines and documents business requirements and validates solutions with the … client. Works with business users to configure the module to translate business requirements into functional design specifications. Defines initial settings, module-relevant security settings and reporting options. Understands processes and reporting requirements and user interfaces impacted by the ECC/S/4 system. Identifies modifications and recommends and applies changes as appropriate. Provides ongoing SAP functional system More ❯

Manchester, M1 3BN office based Salary: circa 60k dependent on skills and experience+ Benefits Full Time Ciptex, a leader in bespoke cloud communication platforms, is seeking a skilled and customer-focused Solution Implementation Lead to take ownership of configuring, deploying, and supporting advanced Twilio Flex solutions for our clients. In this key role, you'll combine deep technical expertise … with strong communication skills to bridge the gap between customer requirements and successful technical delivery. From initial design and configuration to post-launch support, you'll be instrumental in ensuring each project meets our clients' business needs and runs smoothly in a live environment. Duties include but not limited to: Configure, deploy, and optimise Twilio Flex and Ciptex … RACE solutions to meet customer goals Translate high-level business requirements into clear technical specifications Deliver customer training programmes, including train-the-trainer sessions and user guides Provide early-life support and ensure a smooth handover to ongoing support teams Manage integrations, data migrations, and number porting activities with minimal disruption Collaborate with developers to ensure custom More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and detail-oriented Quality Engineer to join our established aerospace and defence organisation in York. The successful candidate will play a key role in ensuring compliance with quality standards, customer requirements, and regulatory frameworks, supporting the delivery of safe and reliable products and services. Key Responsibilities: Develop, maintain, and improve quality management systems and processes in line with … cross-functional teams (engineering, manufacturing, supply chain) to resolve quality issues and promote best practices. Analyse quality metrics and performance data, providing reports and recommendations to senior management. Review customer and regulatory requirements, ensuring projects meet all specifications. Support training initiatives and promote a strong culture of quality throughout the business. Skills & Experience: Degree or equivalent qualification in More ❯

products and ensure all data is correct and accurate. Process, check and approve specifications. Ensure all necessary and accurate legislative information is incorporated into the specifications, ensure compliance to customer policies for own label products and internal polices for branded products. Ensure all necessary information is presented in a pack copy format to enable the generation of a product … label which meets with all relevant legislation. Understand, maintain, and develop knowledge of retailer/foodservice plus other customer requirements to enable maintenance of customer specifications on their chosen systems/portals. Liaise with Suppliers, Technical, Procurement, Regulatory, R&D, Technical Account Managers, Marketing and Project Managers to ensure products are compliant and that the correct data … is used to complete customer and branded specifications. Generation of pack copy data and checking of artwork to ensure that it is compliant, correct, and reflective of the pack copy. Answering enquiries relating to the products managed including allergen, ingredient, and nutritional information What we offer you in return...? Competitive salary Up to 7.5% pension Life assurance Wide range More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets More ❯

including weekend work. Handling admin tasks and maintaining accurate records. You will: Diagnose and troubleshoot security alarm faults Use a broad range of monitoring and programming software Deliver excellent customer service to external residential and commercial customers Handle bespoke and high-security customer requirements with discretion Assist field engineers to ensure remote connectivity to alarm systems What … Essential Skills: An interest in problem-solving Excellent communication skills Ability to convey technical information to a non-technical audience Preferred Skills: Experience in technical problem-solving Experience providing customer service over the phone Background in customer service If you're ready to step into a role where you make a difference every day , apply now and become More ❯

you. Striving to support your team and identifying improvements in our processes, demonstrate initiative, judgement and certainty. The successful candidate will have a strong understanding or Pensions legislation, regulatory requirements and HMRC requirements. As a senior member of the team you will be required to take on additional responsibilities which include training, coaching and representing the team on projects. … and training to your colleagues is a big part of what you will be doing. Will be expected to have engagement with our client contacts helping to resolve complex customer enquiries based on competent working knowledge of customer requirements using pension's knowledge. The provision of technical guidance to your teams is going to be important, providing … swift support when required. Identifying process improvements in immediate area of work responsibility in order to improve output and customer service is also key. Skills, Attributes and Behaviour: A minimum of 12 months of experience in senior pensions administration is essential for this role. Excellent attention to detail and capable of following defined processes and procedures. Excellent communication skills More ❯

day of the role: Regulatory Compliance : Ensure all products comply with UK and European Safety Directives (EN71, EN14619) and other relevant standards. Stay updated with new or changing regulatory requirements and collaborate with UK Trading Standards and European Regulatory Authorities. Quality Assurance : Provide expertise throughout the product development process, oversee product testing and validation, and manage customer complaints … manufacturing processes. Collaboration & Project Management : Lead cross-functional project teams to ensure quality and safety targets are met. Act as the primary liaison with retail technologists and buying teams. Customer and Retailer Interaction : Serve as the main point of contact for customer feedback and complaints related to product safety and quality. Collaborate with customers and retailers to resolve … product safety concerns and ensure satisfaction. Product Development & Continuous Improvement : Review customer requirements, oversee the implementation of new standards, and drive continuous improvement in safety, quality, and environmental practices. Required Skills & Qualifications: Strong technical background in science or engineering, with a solid understanding of product safety and compliance requirements. Extensive experience in children's toy and scooter compliance More ❯

FTC- 6 months Shift: Monday - Friday , 20 hours per week ( flexibility for 9am-1pm/9.30am-1.30pm/10am-2pm) Remote based- Flexibility is required for business needs and requirements, including one week on site for training & induction and Spec team days * Benefits include pension, flexible benefits, 25 days holiday plus 8 bank holidays ( pro rata) Why join us … About the role. We are looking to recruit a Specifications Technologist to join our Technical team. Completion of finished product specifications to meet the critical path and/or customer requirements ensuring right first time. Review and completion of finished product artwork checks to ensure the finished product critical path is met. To ensure all retailer online systems … are reviewed and the housekeeping of finished product specifications/site details are kept up to date and accurate. To ensure the customer interface internally and externally are managed professionally and in a timely manner and contribute to customer audits and visits leading in areas of expertise. To conduct audits as part of the internal audit team. Administration More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks … Youll make sure solutions are high quality, cost-effective, and on time. Strong communication is key as youll work closely with suppliers and join client calls. Youll also interpret customer requirements to shape delivery expectations. What youll do: Youll review supplier designs to ensure they meet customer guidelines and compliance standards. Youll check the quality and accuracy … of documents, provide technical advice, and liaise with customer delivery teams to get designs approved. The role involves working with suppliers, other organisations (e.g., for power supplies or regulations), and internal teams like Acquisition and Build. Youll ensure designs meet safety standards, capture planning requirements, support QMS processes, and chair client meetings on design matters. Whats in it More ❯

ownership of workflow planning, sprint coordination, and task allocation within a cross-functional team Lead process optimisation and quality assurance activities to ensure reliable, scalable, and maintainable solutions Implement customer requirements and design new features, ensuring alignment with business objectives Collaborate with stakeholders and product owners to shape end-to-end technical solutions Provide technical mentorship and support … to junior developers and designers Participate actively in the entire delivery lifecycle, from requirements analysis and architecture to release and post-implementation support Regularly engage in peer reviews, code reviews, and daily team discussions to drive engineering excellence About You Requirements Minimum of 4 years of experience in the IT industry, with a strong background in software development More ❯

an enthusiastic, passionate,and collaborative team? Join our Cloud Operations Team! The Cloud Operations team are a proficient, fast-paced and exciting team who are committed to providing excellent customer service while assisting industry leading customers in their complex support requirements. We support a multitude of technologies across the Public Cloud stack and are at the cutting edge in … which define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit: . In this role, you will be a … the support team responsible for investigating support cases escalated by the service desk support team and managing them to resolution. Your primary aim will be supporting our managed services customer infrastructure in line with customer requirements alongside a small amount of project work to integrate new services for both new and existing customers. You will take a More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. Location: Edinburgh or Newcastle Campus The successful candidate will join a highly skilled team of support … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for delivery … Understands a broad spectrum of the company's technology, Windows OS, VMware ESXi and Hyper V servers, in order to deliver part of a detailed technical design, which meets customer requirements. Tasks may include Design and installation of new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities as part More ❯

our Busway product range , located remotely in the Europe. Reporting to the Global Product Line Director - Busway the Product Manager Busway, EMEA will be responsible for P&L analysis, customer engagement, market strategy, pricing recommendations, operational excellence, and R&D input, with a strong emphasis on compliance with IEC, EN and other relevant EMEA standards. The role will collaborate … Site UK, Ireland or Poland, but wider Europe can be considered. What a typical day looks like: Develop and recommend product line strategies tailored to the EMEA market trends, customer needs, and regulatory requirements. Work closely with sales, marketing, engineering, operations, and other internal teams to ensure alignment and successful product delivery. Monitor and analyse P&L performance for … growth in our go to market approach. Prepare business cases and financial models to support investment decisions in product development, engineering. Conduct ongoing research to understand EMEA market dynamics, customer requirements, and competitor offerings. Collaborate with R&D and engineering teams to define product requirements and prioritize features based on market needs. The experience were looking to More ❯

to collaborate across and network with a wide range of different business areas. Key Responsibilities: • Lead the implementation of the Production Test Philosophy within a programme • Define Test Equipment Requirements for the product • Deploy diagnostic strategies for production • Verify the Test Coverage of current and future products to meet customer requirements • Collaborate with Manufacturing and Production Design More ❯

looking for an experienced Infrastructure Engineer who is looking to join a well-established and growing IT provider. Role Infrastructure Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This … Infrastructure Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users O365 migration through to a domain rationalisation exercise with cloud migration. Typical duties will include creation of cloud/server solutions … with agreed client Incident Categorisations with associated Service Level Agreements. Be an escalation point for service desk tickets for 3rd line escalations. Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalation Ownership an input to solution designs at all levels (High Level, Low Level and Technical) Creation of test plans to ensure required quality of implementations More ❯

looking for an experienced Infrastructure Engineer who is looking to join a well-established and growing IT provider. Role Infrastructure Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This … Infrastructure Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users O365 migration through to a domain rationalisation exercise with cloud migration. Typical duties will include creation of cloud/server solutions … with agreed client Incident Categorisations with associated Service Level Agreements. Be an escalation point for service desk tickets for 3rd line escalations. Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalation Ownership an input to solution designs at all levels (High Level, Low Level and Technical) Creation of test plans to ensure required quality of implementations More ❯