26 to 50 of 122 Customer Requirements Jobs in the North of England

our industry expertise, and delivered by our world class service. To learn more about our company, please visit www.k3btg.com. Reporting to the Head of Customer Experience and Project Delivery, the Project Manager is responsible for managing the timely delivery of quality project implementations, resulting in a positive customer experience and a reference-able customer. Requirements The Project Manager is expected to be able to deliver projects in accordance with the K3 Syspro ‘IDEAL' project methodology, which itself is based upon PRINCE 2 principles. The Project Manager is the key point of contact with the customer … to be escalated to the Senior Supplier for attention. Administration The Project Manager is responsible for ensuring all their diary bookings conform to the requirements of the NexSys diary system, to protect the commercial interests of NexSys, by ensuring that each booking has commercial coverage agreed in advance and more »

our industry expertise, and delivered by our world class service. To learn more about our company, please visit www.k3btg.com. Reporting to the Head of Customer Experience and Project Delivery, the Project Manager is responsible for managing the timely delivery of quality project implementations, resulting in a positive customer experience and a reference-able customer. Requirements The Project Manager is expected to be able to deliver projects in accordance with the K3 Syspro ‘IDEAL' project methodology, which itself is based upon PRINCE 2 principles. The Project Manager is the key point of contact with the customer … to be escalated to the Senior Supplier for attention. Administration The Project Manager is responsible for ensuring all their diary bookings conform to the requirements of the NexSys diary system, to protect the commercial interests of NexSys, by ensuring that each booking has commercial coverage agreed in advance and more »

Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the business plan by … personal identity checks, plus Fraud and PEP checks where appropriate. Undertake Business credit and verification checks. Alert to recognising potentially fraudulent activity or vulnerable customer requirements ensuring that you report and escalate as required following policy and regulatory procedures. Preparation of legal documentation which will include finance agreements … Handle and resolve broker queries in a timely manner and to a high standard. Ensure we provide the resolution with the utmost level of customer service. Effective communication skills, both written and verbal, and ability to tailor communication to a variety of audiences. Understand the background of the query more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Work with business end … users to elicit requirements & assist in developing design specifications to maximise the benefit of MS Dynamics. Lead the technical delivery of the solution ensuring the designs meet architecture and customer requirements that fully exploit the capabilities of MS Dynamics. Deal with other stakeholders/end users in more »

a crucial role as the bridge between the client and development teams, as well as supporting junior colleagues in your team. By first gathering customer requirements and then translating this into a technical specification documents and usable designs for the development teams to read from. During this process … work again with the client to oversee delivery of their bespoke software into their business, as well as managing any post-implementation snagging issues. Requirements: Bachelor's Degree in Computer Science or equivalent. Strong understanding of the software development lifecycle, preferably being from a hands-on development background. Extensive more »

next change? As a Business Analyst, you will be working as part of a Multi-Functional Team to translate the business needs into digital requirements and proactively identify opportunities for business transformation or improvement enabled by technology. You will be part of a team which will build the Airbus … YOU WILL CONTRIBUTE TO THE TEAM Fully support the UK SAP Landscape to ensure rate ramp up, minimal downtime and maintain excellent levels of customer service, especially in the areas of Manufacturing Execution System (MES), Material Requirements Planning (MRP), quality and demand/work order management MES service … site(s) route map Support New Developments or Digital Projects which integrate with SAP & Digital and ensure services are delivered in accordance with agreed customer requirements Deal with L2/L3 incidents across a broad spectrum of processes, utilizing your strong problem-solving skills. Ensuring Mean-Time-To more »

and manage incoming calls through to resolution via an ITSM system. Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration and work efficiently and professionally under pressure. The role requires strong organisational skills and … to customers the need to enforce these emphasising their individual responsibility and how this benefits them daily. Ensure that efficient resolution of faults and customer feedback are addressed as a matter of priority. Maintain ownership of calls and maintain communication with customers to achieve response targets defined by the … Group Service Delivery Manager. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice and fault resolution on first contact in accordance with the Service Level Agreement. Will act as the escalation point for the Service Desk Providing technical advice to customers and Team members. The post more »

detail and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited … Leased Lines; -Hosted Telephony Solutions -On-Site Telephony (PBX) Systems. - Lead on projects, manage the process and provide weekly reporting via calls with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process … and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes and procedures - Provide regular communication, support and project status reports to customers via email and telephone - Provide support to Project Delivery Managers - Management and provision of more »

FRENCH SELECTION (FS) German Speaking Customer Service Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company with … prides themselves in using sustainable technology in producing their products. Main duties: To be the main point of contact for customers and deliver excellent customer service. The role: - To be the first point of contact and go-to person for both customers and internal departments - To assist customers via … phone and email - To keep track of orders regularly ensuring customer requirements are met - To maintain an accurate and up-to-date external communication by constantly liaising with internal departments - To assist various teams whenever relevant ensuring an overall customer satisfaction - To build product knowledge and maximise more »

Engineer within the fibre planning and build department. The Fibre As-built & QS Engineer will take ownership of updating and maintaining fibre solutions for customer connectivity services, liaising with various departments and 3rd party suppliers to manage the delivery of the as-built designs. Responsibilities: * Working within the Fibre … site and new build surveys, completing and issuing supporting documentation and liaising with survey contractors * Interact with Design & Build functions to data capture the requirements of HLD & LLD and as-built for customer requirements * Update and maintain fibre inventory in Smallworld PNI as per the as-built more »

growing portfolio of clients within the UK and beyond. Position Summary This position is a technical hands-on role supporting the company’s current customer/integrator base with design, deployment, configuration and in-life support of our solutions, configuring proof of concepts, and working with colleagues to solve … complex deliverables. The Advancis solution can be adapted and configured to suit each client’s requirements; therefore, a part of the role will be working with new clients in a consultive role to understand the requirements before the install can commence. This role requires open communication and collaboration … and to put forward future ideas for the product range. It should be noted that some of this work may require travel to the customer site, a clean driving license would be beneficial. Roles & Responsibilities You should possess strong problem-solving skills, an analytic mindset and excellent communication skills. more »

Responsibilities: Estimate Preparation: Prepare accurate and timely cost estimates for laser cutting jobs, from initial client briefs to final detailed submissions. This includes understanding customer requirements, analysing drawings/CAD models, and selecting appropriate material. Client Interaction: Work closely with clients to gather all necessary project specifications. Provide … technical advice and support, ensuring clear communication regarding project requirements and expectations. Material Sourcing: Coordinate with suppliers to obtain the best prices and delivery terms for materials required for projects, including purchasing support. Project Coordination: Collaborate with the production team to ensure that all project specifications are understood and … computer software, including Microsoft Office and specifically a strong understanding of Excel. Experience with MRP or ERP systems is essential for managing the whole customer ordering process. Communication Skills: Strong communication and negotiation skills, capable of effectively interacting with clients and suppliers. Organisational Skills: Highly organised with the ability more »

you'll be at the heart of innovation, playing a crucial role in projects from their initial design phase to their successful commissioning on customer sites. Your responsibilities will include programming PLCs, robots, and HMI systems to meet customer requirements, as well as troubleshooting and supporting existing … main duties will involve the below: Collaborate with the Electrical design team to develop systems from the ground up, ensuring they meet business and customer requirements. Design and implement software solutions for complex production systems, ensuring they meet quality standards. Coordinate with the Mechanical design team to ensure seamless more »

deliveries. Qualifications Key responsibilities: Experience with Scala System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of more »

Position: Customer Relationship Account Manager Location: Manchester, on-site Salary: £25,000 - £27,000 Before you apply: Please read through the description in detail and make sure you are suitable for the role. You must also be happy to be 5 days on site, there is no flexibility on … this. I am currently partnered with a Managed Services Provider based in Manchester who are looking for a driven and enthusiastic Customer Relationship Manager to work alongside the Head of Account Management. Your role will solely focus on building and maintaining strong relationships, being the main point of contact … of requested products and services to clients ✅Predict and monitor client account metrics ✅Conduct regular TBRs (Technology Business Reviews) and Account Reviews as per customer requirements ✅Handle incoming phone calls from assigned accounts ✅Assist in gathering initial information from new inquiries ✅Provide administrative support for account managers ✅Conduct more »

edge software solutions for subsea robotics systems Deliver high quality, documented and well tested code Participate in field trials for subsea robotics systems Understand customer requirements and how to achieve them Requirements: BSc or an MSc in Software Engineering or a similar field 5+ years of professional more »

Business Development Manager - Public Sector Our client believes technology should be used to meet the evolving requirements of the public sector and their citizens to deliver best in class experiences more efficiently. Their portfolio of digital solutions is proven to deliver significant results and supports the public sector in … of multiple technology platforms into specific benefits for a given public sector organisation To have expertise in selling software and related services to transformation, customer service, engagement, communication, public affairs and technology leadership within the UK public sector and brings a detail-oriented approach to the job and drives … to procurement working closely colleagues in other functional groups. Responsibilities Develop a growth strategy focused both on local government and NHS sectors Understand complex customer requirements for Digital Experience platforms , including CRM,CMS , self-service, digital transformation, consultation, engagement and communications within the public sector Develop effective strategies more »

issues on a variety of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations around Greater Manchester South . Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes … across client sites. KEY RESPONSIBILITIES Travel between a wide variety of customer sites to provide IT Support Services to meet contractual requirements Provide support services for a range of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on … and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals Ability to install and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance/break-fix more »

businesses within the higher education, scientific, research and development, and a host of enterprise based firms. Responsibilities: Collaborate with the sales team to understand customer requirements and propose suitable storage solutions. Assist in the preparation and delivery of technical presentations and demonstrations to prospective clients. Conduct product evaluations … with the engineering and product development teams to stay updated on the latest features and enhancements. Provide technical support during the sales process, addressing customer inquiries and concerns. Participate in sales meetings and contribute to strategic discussions regarding market trends and competitive analysis. Requirements: Strong understanding of IT more »

satisfaction. The Role: As a Junior Business Analyst, you'll be the bridge between the client and development teams. By first helping to gather customer requirements and then translating this into a technical specification documents and usable designs for the development teams to read from. During this process … work again with the client to oversee delivery of their bespoke software into their business, as well as managing any post-implementation snagging issues. Requirements: Bachelors Degree in Computer Science or equivalent. Understanding of the software development lifecycle. Knowledge of Agile working methodologies. Excellent communication skills, both written and more »

projects are efficiently and seamlessly transitioned into operations, therefore developing an effective working relationship with our Gamma engineers is vital. Working closely with the Customer Advocate team to facilitate ongoing change to incumbent solutions. Ensure that bespoke customer requirements are reviewed and developed in such a way … knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the support team(s) to enhance overall efficiency and effectiveness. Maintain customer network solutions in day to day operations. Perform upgrades and be proactive in maintaining firmware versions across all devices. Provide escalation for incidents from … interact with clients and internal teams. Strong problem-solving and troubleshooting skills, with a keen attention to detail. Experience working in a fast-paced, customer-focused environment. Applicants will typically be CCNP qualified or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX/MS more »

product teams. Our Business Analysts are responsible for supporting the Product Owners and wider Product teams on ensuring we have identified, documented, and converted customer requirements into clear, well defined, testable work items. As a Business Analyst, you will also be responsible for the technical documentation for system more »

bid process, from opportunity identification to proposal submission to operational team handover. This includes ensuring the timely submission of high-quality proposals that meet customer requirements, managing the bid resources effectively and establishing compliance with all tender requirements and company guidelines. This is an exciting opportunity to … contribute to our business development initiatives, strengthen our market position. How Youll Make an Impact Evaluate customer enquiry documentation, interpret the scope, prepare and develop a compliant, professionally produced tender response. Manage resources and timelines to ensure on-time and high-quality proposal submissions. Maintain comprehensive and accurate bid … edit proposal input from a variety of stakeholders, typically involving contributions from sales, product teams, operations, engineering, finance and legal. Ensure compliance with client requirements, regulations and industry standards. Coordinate subcontract/and material pricing in accordance with the procurement procedure. Understand contract terms and conditions, liaise with legal more »

stakeholders are updated throughout the project Providing reports and project documentation in a timely manner, including dealing with Building Regulations, Party Wall and Planning requirements Ensuring contract documentation is properly prepared and the contract administration duties are fulfilled Prioritising Health & Safety and complying with the requirements of the … ideally Chartered MRICS/FRICS and will have experience in dealing with projects over £100k in value. Someone who values building relationships, delivering outstanding customer service and ensuring the highest technical quality would suit this role. Wed also like you to have/be: Team focused working with colleagues … on time and on budget, to the highest standard Reactive anticipating and effectively resolving issues that arise, responding to daily workloads as dictated by customer requirements and client SLAs Communication skills confident in managing multiple stakeholders, with excellent verbal and written communication skills Excellent technical knowledge of both more »

essential for this role. We will consider applicants in either Burnley or Basingstoke. Your Day-to-Day Collaborate with the sales team to identify customer requirements and align Azure solutions to their business objectives Deliver compelling presentations and product demonstrations that highlight the value and benefits of Azure … and can be implemented successfully Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct Role Requirements Proven experience in a pre-sales role, preferable with a focus on Azure or other Cloud services Strong technical background with a solid understanding … of cloud computing technologies and architecture Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences Customer-oriented mindset with strong problem-solving abilities Relevant certifications in Azure or Cloud computing are highly desirable Whats in it for you? Its important to more »