Service Desk Team Leader
- Hiring Organisation
- Context Recruitment Limited
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,000 per annum
Managed Services Provider. This role is centred on strong people leadership, guiding an established infrastructure team to deliver high-quality services across a broad customer base. The successful candidate will take ownership of day-to-day team management, mentoring, service quality, and workload coordination. The environment is built … Infrastructure Team, fostering collaboration and high performance. Oversee workload distribution, resource planning, and performance management. Ensure infrastructure services remain stable, secure, and aligned with customer requirements. Drive continuous improvement in processes, documentation, and operational efficiency. Work alongside senior leadership to support business strategy and service delivery excellence. Skills & Experience ...