26 to 50 of 54 Customer Retention Jobs in the North of England

Data Analyst

Location
Liverpool, England, United Kingdom
impact within a growing data function The Role You’ll be responsible for turning complex data into meaningful business insight, helping stakeholders better understand customer behaviour, campaign performance and commercial opportunities. This is a highly analytical role suited to someone who enjoys solving ambiguous business problems, carrying out deep … dive investigations and delivering actionable recommendations. Key responsibilities include: Analysing customer, marketing and commercial performance data Supporting customer retention and engagement initiatives Developing customer segmentation and behavioural insights Identifying opportunities to improve ROI and customer lifetime value Delivering stakeholder-focused analysis and recommendations Investigating ...

Customer Success Manager - Versori

Location
Salford, England, United Kingdom
What You’ll Do Versori, Avalara's AI-agentic integration platform, is building its Customer Success function from the ground up - and this is your opportunity to be part of it from day one. As a founding member of the Versori Customer Success team, you won't just … Versori's journey, with the autonomy to build and establish the processes, frameworks, and team culture that will scale with the business. As a Customer Success Manager, you will own a portfolio of Versori customers - from SaaS platforms building native integration catalogues to mid-market and enterprise businesses solving ...

CRM Executive / Senior CRM Executive

Hiring Organisation
Zachary Daniels
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Permanent
Senior CRM Executive to its marketing team. This is a hands-on opportunity for someone who enjoys getting into the detail of CRM, understanding customer behaviour and using data to improve engagement and retention. You'll have the opportunity to take ownership of campaigns across multiple channels, develop automated … customer journeys and work closely with teams across the wider business. The Role You'll be responsible for: Managing the end-to-end delivery of CRM campaigns across multiple channels Building, scheduling and optimising email campaigns Developing and improving automated customer journeys Creating targeted customer segments using ...

CRM & Loyalty Manager - THG Nutrition

Location
Manchester, England, United Kingdom
break boundaries; to power and empower those who want more. Role Overview The CRM & Loyalty Manager is responsible for owning and optimising the full customer lifecycle across CRM channels for Myprotein within THG Nutrition, driving retention, repeat purchase, and lifetime value through data-led, multi-channel marketing … scale. Key Responsibilities Lifecycle Ownership Own the end-to-end CRM customer lifecycle across acquisition, onboarding, retention and reactivation, defining key lifecycle moments that enhance engagement and customer experience. Optimise CRM journeys across web and app using personalised communications, segmentation and engagement strategies to drive loyalty ...

Senior Digital Analyst - Bradford

Hiring Organisation
Circle Group
Location
Bradford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
Senior Digital Analyst - Bradford Senior Digital Analyst with excellent e-commerce retail/B2C customer digital analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

Digital Analytics & Insights Manager - Bradford

Hiring Organisation
Circle Group
Location
Bradford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

Digital Analytics & Insights Manager - Leeds

Hiring Organisation
Circle Group
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

Field Service Engineer

Hiring Organisation
Dahlia Recruitment Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support in a customer-focused, efficient and profitable manner to increase customer satisfaction, loyalty, retention and to exceed their expectations. Ensure all Technical Service Support … medical devices distribution network. Responsible for the return, recertify, & reissue medical devices for evaluation, maintaining logistic control & tracking. Provide level II/III troubleshooting & customer support as needed. Update Device History Records in document control system when required. Maintain inventory status of devices & spare service parts in MRP/ ...

Gas Team Manager

Location
Chorley, England, United Kingdom
team Supporting the management of onboarding of new customers and new service lines for existing customers Responsible for the delivery of the highest standard customer service and quality for the client Achieve operating plans and all SLAs, with a thorough understanding of scope, service levels & any customer specific … Communicate weekly performance statistics. Liaise with the wider business to support successful delivery of our service and to drive continuous service improvements. Embedding a customer centric culture into the gas team Promotion of a positive working culture throughout the gas team Working with key industry bodies, e.g. Elexon, KPMG ...

Senior / Principal Pricing Analyst - Personal Lines

Location
Manchester, England, United Kingdom
Reference: J13135 Our client is investing significantly in the future of its Pricing & Analytics capability, expanding its use of advanced modelling, optimisation techniques, and customer value analytics to support smarter commercial decision-making. As a Senior/Principal Pricing Analyst you will play a key role in shaping pricing … Role Working within a highly visible Pricing & Analytics function, you will lead the development of advanced pricing and optimisation solutions designed to improve profitability, customer outcomes, retention, and long‐term value. You will leverage sophisticated modelling techniques to understand customer behaviour, price sensitivity, and demand, translating ...

Data Engineer

Location
Leeds, England, United Kingdom
succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers ...

Product Director: Social Care & Education

Location
Leeds, England, United Kingdom
millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

Managing Partner - Search Product and Innovation

Location
Manchester, England, United Kingdom
adoption of innovative Search capabilities across Dentsu. Creation of scalable products, services and frameworks that drive client performance. Growth in Search-related revenue, client retention and business development opportunities. Stronger integration across SEO, Paid Search and wider Search disciplines. Enhanced industry recognition and thought leadership credentials. A highly ...

Business Development Manager

Hiring Organisation
Aspion
Location
Woolston, Warrington, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 50,000 Annual
across construction, utilities, manufacturing and wider industrial markets. This position offers considerable autonomy, strong internal support and the opportunity to develop a growing national customer base. The Role The Business Development Manager will win new business, develop existing accounts and identify opportunities across a national sales territory. Working alongside … existing accounts through effective relationship management, cross-selling and upselling. Manage the sales process from initial enquiry through to quotation and operational handover. Conduct customer meetings and site visits to understand technical and commercial requirements. Promote a broad range of equipment rental, temporary-power and associated hire solutions. Maintain ...

Paid Social Manager

Location
Leeds, England, United Kingdom
performance. Proficient in Meta Ads Manager and reporting tools. Strategic Thinker: Able to translate businessobjectivesinto effective strategies, with a focus on long-term client retention by consistently adding value. Client-Centric: A natural relationship builder and primary point of contact capable of explaining complex concepts like attribution simply ...

Data Scientist

Location
Leeds, England, United Kingdom
platform as we transition to Microsoft Fabric. Duties & Responsibilities Partner with stakeholders across the company to understand business priorities, identify opportunities to create measurable customer and business value, and develop data science roadmaps that support strategic objectives. Drive impactful outcomes for customers and the business by transforming complex data … organisation move from reactive reporting to proactive and predictive decision-making. Design, develop, deploy and continuously improve predictive, propensity and optimisation models that support customer acquisition, retention, cross-sell, customer lifetime value and margin optimisation. Challenge existing ways of working by exploring new methodologies, technologies ...

Business Development Representative

Hiring Organisation
This is Prime Limited
Location
Leeds, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 26,000 Annual
45k+ in your first year and progress quickly? We're working with an established technology business that offers a proven SaaS product, an impressive customer base and genuine career progression . Already trusted by 23,000+ businesses globally , with 340,000+ vehicles tracked and a 98% customer retention ...

Business Development Executive

Hiring Organisation
This is Prime Limited
Location
Leeds, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 26,000 Annual
45k+ in your first year and progress quickly? We're working with an established technology business that offers a proven SaaS product, an impressive customer base and genuine career progression . Already trusted by 23,000+ businesses globally , with 340,000+ vehicles tracked and a 98% customer retention ...

Search & Content Lead

Location
Manchester, England, United Kingdom
solutions.You will combine content strategy, search expertise, data analysis and emerging AI technologies to build sustainable growth programmes that support awareness, pipeline generation and customer retention across Aareon's portfolio.This role is ideal for someone who understands both the art and science of modern content marketing … excited by the changing landscape of search, AI and digital customer journeys.Key ResponsibilitiesBuild the statutory question library across Renters' Rights, Awaab's Law and the private rented sector database, published on one domain at a standard professionals will trustOwn organic search, including answer engine and generative engine optimisationRefresh every ...

Search & Content Lead

Location
Manchester, England, United Kingdom
will combine content strategy, search expertise, data analysis and emerging AI technologies to build sustainable growth programmes that support awareness, pipeline generation and customer retention across Aareon's portfolio. This role is ideal for someone who understands both the art and science of modern content marketing … excited by the changing landscape of search, AI and digital customer journeys. Key Responsibilities Build the statutory question library across Renters' Rights, Awaab's Law and the private rented sector database, published on one domain at a standard professionals will trust Own organic search, including answer engine and generative ...

Sales Executive

Hiring Organisation
Red Rhino Solutions
Location
Northwich, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £28,500 per annum
have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

Sales Consultant

Hiring Organisation
Red Rhino Solutions
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £29,000 per annum
have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

Sales Consultant

Hiring Organisation
Red Rhino Solutions
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £29,000 per annum
have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

CRM Automation Manager

Hiring Organisation
Anonymous
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£48000 - £50000/annum
with further information about the organisation available during the recruitment process. The role will suit someone who enjoys combining marketing technology, automation, data and customer journeys to improve engagement and generate stronger commercial results. The role You'll take ownership of marketing automation activity across prospect and customer … well planned, effectively executed and continually optimised. You'll work closely with marketing, sales, digital and other internal stakeholders to improve lead management, customer engagement and overall marketing performance. Key responsibilities Manage and optimise automated marketing campaigns and customer journeys. Develop nurture programmes across key prospect and customer ...

Client Success Account Manager

Location
Leeds, England, United Kingdom
more than 60 countries. Learn more at www.KINESSO.com Role summary The role of the Client Success Account Manager is focused on strengthening client retention and supporting the sustainable growth of assigned accounts. You will act as a key day-to-day client contact, building trusted relationships and ensuring … specialists to develop clear, actionable recommendations based on performance learnings. Produce high-quality client-facing presentations and documentation in line with business brand and customer-service guidelines. Develop and distribute accurate contact reports, meeting minutes, status reports and action trackers. Keep clients and internal account teams informed of account ...