26 to 34 of 34 Customer Retention Jobs in the North of England

Google, Amazon, and NASA - our products and research power the world's best security teams. We're looking for a passionate and detail-oriented Renewals Specialist to manage our customer renewal process. You will be the primary point of contact for customers as their contracts come up for renewal, ensuring a smooth, positive, and successful experience that drives retention. … The Opportunity We're building a world-class approach to customer engagement and retention. As a Renewals Specialist, you'll be at the heart of that mission, managing key relationships and ensuring customers continue to see the value in Burp Suite. You will: Own the renewal process for a portfolio of customers, from initial contact to final agreement. Contribute … to company growth by meeting and exceeding retention targets. Use data and customer feedback to identify and mitigate renewal risks. Collaborate with our Product, Support, and Sales teams to resolve customer issues and highlight opportunities. Develop your commercial and negotiation skills with hands-on experience. Help refine and improve the tools, playbooks, and communications we use More ❯

on leads. Provides general intelligence on key competitors. Sells the business unit's capabilities and differentiation frameworks. Recognizes and communicates sales opportunities for other business units. Sets and manages customer expectations. Collaborates with companywide resources to achieve superior customer satisfaction. Organizes and hosts client visits. Evaluates quotations for territory and provides inputs to ensure client and company requirements … transatlantic responsibilities. Leads client presentations. Supports an established client base where appropriate. Qualifications (Minimum Required): Bachelors degree in life science or business field preferred. Advanced industry knowledge. Demonstrated client retention skills. Ability to manage difficult client and/or financial situations. Ability to differentiate Fortrea from competitors. Strong working relationship with internal Fortrea management and site leadership. Demonstrated More ❯

aims and ambitions, issues and challenges Develop and maintain strong, long-term client relationships built on trust and results Working collaboratively with the wider CDS operational teams to ensure customer satisfaction related to service delivery/support services across CDS clients. To develop ‘higher and wider’ client relationships across your nominated accounts. Flexibility and innovation to respond to customer needs, often travelling to customer sites to work with them to … develop and agree solutions. About You Hardworking, determined individual who is results driven Strong understanding of digital, data and technology solutions and delivery approach Proven track record of client retention and account growth Self-starter equipped with tenacity, resilience and a competitive streak Strong communicator, with a desire to build long-term relationships At Furza, we’re committed More ❯

sitting in the product team, reporting into the Head of Data Science & Analytics. You’ll work across one of their flagship digital platforms, helping teams understand user behaviour, optimise customer journeys, and support personalisation efforts. A strong grounding in SQL and a passion for experimentation are key. Key Responsibilities - Analyse user journeys and behavioural data to support product and … pipelines. Skills & Experience Essential: - Good working knowledge of SQL for data analysis. - 1–2 years experience in a data, product or digital analytics role. - Strong understanding of user behaviour, customer journeys, and retention metrics. - Comfortable working in a fast-paced, product-led environment. Desirable: - Experience working on a consumer-facing digital product. - Exposure to A/B … How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. Keywords Data Analyst, Product Analyst, SQL, Digital Analytics, Subscription Analytics, Customer Journey, A/B Testing, Remote Jobs, Behavioural Insight, Python, Digital Products More ❯

sitting in the product team, reporting into the Head of Data Science & Analytics. You'll work across one of their flagship digital platforms, helping teams understand user behaviour, optimise customer journeys, and support personalisation efforts. A strong grounding in SQL and a passion for experimentation are key. Key Responsibilities - Analyse user journeys and behavioural data to support product and … pipelines. Skills & Experience Essential: - Good working knowledge of SQL for data analysis. - 1-2 years experience in a data, product or digital analytics role. - Strong understanding of user behaviour, customer journeys, and retention metrics. - Comfortable working in a fast-paced, product-led environment. Desirable: - Experience working on a consumer-facing digital product. - Exposure to A/B … How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. Keywords Data Analyst, Product Analyst, SQL, Digital Analytics, Subscription Analytics, Customer Journey, A/B Testing, Remote Jobs, Behavioural Insight, Python, Digital Products More ❯

PHP Framework • 2 years' experience of using/supporting MySQL/SQL bespoke database applications. • Experience with Jira and Bitbucket or similar systems • Personable & friendly character, natural motivator • Drives customer satisfaction and retention • Organised, multitasked and professional • Results oriented. • You are looking to personally grow in a growing and ambitious company. • You understand the 'client 1st' focus More ❯

PHP Framework • 2 years experience of using/supporting MySQL/SQL bespoke database applications. • Experience with Jira and Bitbucket or similar systems • Personable & friendly character, natural motivator • Drives customer satisfaction and retention • Organised, multitasked and professional • Results oriented. • You are looking to personally grow in a growing and ambitious company. • You understand the client 1st focus More ❯

PHP Framework 2 years' experience of using/supporting MySQL/SQL bespoke database applications. Experience with Jira and Bitbucket or similar systems Personable & friendly character, natural motivator Drives customer satisfaction and retention Organised, multitasked and professional Results oriented. You are looking to personally grow in a growing and ambitious company. You understand the client 1st' focus More ❯

PHP Framework • 2 years’ experience of using/supporting MySQL/SQL bespoke database applications. • Experience with Jira and Bitbucket or similar systems • Personable & friendly character, natural motivator • Drives customer satisfaction and retention • Organised, multitasked and professional • Results oriented. • You are looking to personally grow in a growing and ambitious company. • You understand the ‘client 1st’ focus More ❯