3rd Line ITSupportEngineer Our client is seeking an experienced and motivated 3rd Line ITSupportEngineer to join their dynamic team in Dundee . The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering … exceptional ITsupport services to our clients. You will play a crucial role in providing advanced technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is on-site (daily) in Dundee, so candidates should live nearby and also … possess a full clean driving licence. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support teams to escalate and resolve complex More ❯
ITSupportEngineer 12 month FTC Manchester (On site with parking) £27-35K (dependent on experience) An ITsupportEngineer is required for our property client who are based in Manchester city centre. The successful candidate will report to the Head of IT and will provide first line support for all staff. You will be the initial point of contact for technical assistance and you will ensure smooth IT operations whilst maintaining high levels of service. Skills required: Essential: Experience with common operating systems (Windows, macOS, etc.), hardware, and software … along with familiarity with networking concepts and remote support tools are highly valued. A good knowledge of computer hardware and software. Microsoft 365 applications. General application support. Basic Networking. User account management-remote access programs. Mobile device management. Desirable: Knowledge of the property industry. Microsoft Azure, System backups, Active More ❯
ITSupportEngineer £25,000 - £29,000 Driving License Required Sheffield We are looking for an experienced ITsupportengineer to come in and hit the ground running with our client who are a fast-growing construction organisation. The successful candidate will be confident … chance to progress within a growing company. Expect a modern and welcoming culture where you can thrive and meet your full potential. Key Responsibilities: Support on a 2nd line technical level with internal & external teams, ensuring working practices are executed efficiently and service levels achieved. Liaise with 3rd party … providers and suppliers to resolve support issues through to conclusion. Ensure updates are recorded and end users are communicated to within relevant timescales. Prioritise tickets logged according to impact/urgency. Provide support to other offices/teams which could include face-to-face visits. What You Would More ❯
ITSupportEngineer £30,000 - £35,000 Stockport We are looking for an experienced ITsupportengineer to come in and hit the ground running with our client who are a growing food & beverages organisation. The successful candidate will be confident, hard- working and … chance to progress within a growing company. Expect a modern and welcoming culture where you can thrive and meet your full potential. Key Responsibilities: Support on a 1st-2nd line technical level with internal & external teams, ensuring working practices are executed efficiently and service levels achieved. Liaise with 3rd … party providers and suppliers to resolve support issues through to conclusion. Ensure updates are recorded and end users are communicated to within relevant timescales. Prioritise tickets logged according to impact/urgency. What You Would Bring: Previous experience in an IT service desk environment. Confident and strong communication More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport Senior ITSupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic … We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior ITSupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and … reactive action to Infrastructure, Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and More ❯
speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global ITsupport to Amazon Operations as a vital piece to the puzzle. We're seeking an exceptional Senior ITSupportEngineer … blend of technical challenges and opportunity, ideal for someone who thrives on solving complex problems while inspiring technical excellence in others. As our Senior ITSupportEngineer, no two days are the same at Amazon, which makes this an exciting place to work. You can expect to … troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next. You'll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow. What's On Offer - Competitive More ❯
ITSupportEngineer - MSP - Newcastle-under-Lyme - £26K-£29K An ITSupportEngineer with good working knowledge of Windows OS, Active Directory, O365and ideally previous MSP is required by a growing IT Managed Services Provider based in Newcastle-under-Lyme. Here you'll … the latest tech and getting involved in all aspects of the job which include the following: Roles and responsibilities: Provide 1st/2nd line support for all customers via phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessar... More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
BluePool Computer Services
BluePool Computer Services Ltd are looking for an ITSupport Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated ITSupport professional … to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The ITSupport professional will play … a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. The Role: You will be primarily working as a first line supportengineer and will pro-actively monitor, escalate, and pursue outstanding Helpdesk calls to ensure that they are responded to promptly and you are More ❯
BluePool Computer Services Ltd are looking for an ITSupport Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated ITSupport professional … to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The ITSupport professional will play … a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. The Role: You will be primarily working as a first line supportengineer and will pro-actively monitor, escalate, and pursue outstanding Helpdesk calls to ensure that they are responded to promptly and you are More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Recruitment Revolution Careers
coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/ITSupportEngineer to join our multi-award-winning team. The Role at a Glance: SaaS/ITSupportEngineer … and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from More ❯
days per week is a requirement for this role. Find out more about your new workplace! We're looking for a motivated and enthusiastic ITSupportEngineer to join our Corporate IT team in Manchester, UK. Reporting to the IT Operations Manager , this is an … entry/mid-level opportunity for someone eager to grow their career in IT, supporting internal users and gaining exposure to a wide range of systems and technologies. You'll work alongside experienced engineers and play a key role in keeping our internal platforms running smoothly by providing first … line support, maintaining hardware and software, and contributing to process improvement and documentation. What will you be responsible for? Providing Follow the Sun (F-T-S) first point resolution/escalation of IT incidents and service requests through the IT service desk platform, within set SLA Responding More ❯
the market leader in the UK for supplying state of the art Alarm Management systems to the alarm monitoring industry. We also supply and support systems in Europe and the USA. The average time with Monitor now exceeds 5 years. We are one of the most attractive employers in … York and people don't want to leave us. Job Description: Estio Training is thrilled to offer a new opportunity for an ITSupportEngineer Apprentice for a premier supplier of alarm monitoring systems based in York. Role Summary: The vacancy will initially involve training in all … the aspects of a software supplier from the writing of the code, through testing, to the distribution and support of the application. Key Responsibilities: As an ITSupport Apprentice your main roles and responsibilities will include: Initially the candidate will undergo a mixture of training and on More ❯
speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global ITsupport to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges … and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an … ITSupportEngineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Charterhouse
made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line ITSupportEngineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these … include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service … provider role (MSP) would be beneficial but a passion for IT and a drive to develop your skills is what we look for. The role will also require excellent interpersonal skills as the role will involve regularly liaising with our clients. The role will range from supporting end users More ❯
The Role We are currently recruiting for the position of ITSupportEngineer . In this role you will maintain and support IPEC's digital infrastructure, ensuring reliable and secure IT services for both internal teams and global customers. This role encompasses advanced Linux system … administration, networking, database management, and DevOps, while also providing technical support and troubleshooting across the organisation. More ❯
enthusiastic and friendly candidate to join a company that values its employees as a crucial part of their success. Our client is seeking an ITSupportEngineer to join on a permanent full-time basis; working hours are 9am - 5pm, Monday to Friday. Benefits: Free parking Development … opportunities Role Responsibilities: Provide technical assistance and support related to computer systems, hardware, and software Utilize strong customer service skills and troubleshoot various IT issues effectively Ensure smooth and efficient operation of the technology infrastructure Proactively monitor, escalate, and pursue outstanding Helpdesk calls to ensure prompt responses Keep … orders, and order new equipment for installation and configuration Candidate Requirements: 1-2 years' experience in a Helpdesk environment Experience in a 1st line support role Proficiency with Windows 10/11 and server OS Experience with Mobile devices (Android & IOS) Basic Microsoft Office 365 administration skills Basic network More ❯
Job Title: ITEngineer - 365 Migration Support Location: Rotherham - Site Based Salary: £30,000 to £32,000 This role will support the migration of a group company onto a main company 365 tenant and an upgrade of their infrastructure and networking environment. Your role will be … to be on site in Rotherham to support this migration and to assist with the implementation of their updated infrastructure. This will then be followed up by BAU support post-transition. What are we looking for? We are looking for someone that has worked on a 365 tenant … transition previously and is happy being on site in Rotherham five days a week providing continued support and assisting with the installation of their new IT infrastructure. You must have a Full Driving License and live locally to Rotherham Technical knowledge: MS Office 365 configuration, and administration. Microsoft More ❯
What will you be doing? You will work as an IT Operations SupportEngineer , collaborating with colleagues and internal teams to manage incident and request processes. Your responsibilities include overseeing the deployment of releases and patches into the live environment, ensuring it remains up to date … interactions within resolver teams, and stepping into incident lead roles during major outages or disruptions. The role covers core hours and out-of-hours support on a rota basis for Priority 1 incidents, from 7 am to 10 pm, 7 days a week. Ideal candidates will have strong technical … to adapt communication style to the audience and avoid jargon. Flexibility to cover occasional unsociable hours for project delivery is required. What is in it for you? We offer competitive salaries and benefits such as: Up to 20% discount on products Access to retail discounts, savings on days out More ❯
4 Cayley Court, George Cayley Drive, York, England
MONITOR COMPUTER SYSTEMS LTD
will initially involve training in all the aspects of a software supplier from the writing of the code, through testing, to the distribution and support of the application. Role Initially the candidate will undergo a mixture of training and on the job experience. The position is based solely in … the support department but will liaise with the development department. Key responsibilities will be: Interface directly with our customers in a professional and courteous manner. Provide support on a product which monitors life and property. Integrate into an established team of IT professionals. As well as working … on the first line support desk, the candidate may assist in internal infrastructure work and manage projects. The candidate will need to be someone who is capable of following a contract to supply a new Sentinel system and meet each requirement in that project to install the system, configure More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
Candour Solutions
3rd Line Engineer - Bolton - £40,000 (pro rota) – Fixed-Term Contract This leading provider of specialist education is on the lookout for a 3rd Line Engineer to join the team. You will be responsible for delivering third-line support to drive the company’s growth. This role … will involve troubleshooting and resolving a variety of technical issues across multiple business areas, escalating problems when needed, and collaborating with other IT teams on complex investigations. This role is being offered as a hybrid working scheme, but you must be able to reliably commute to Bolton. A driving … incidents, problems, and service requests, ensuring timely updates and escalations as needed. Act as the first point of escalation for 1st and 2nd line support engineers. Conduct root cause analysis, implement corrective and preventive actions, and collaborate with the Infrastructure and Software teams to resolve technical issues and improve More ❯