15 of 15 ITIL Certification Jobs in the North of England

internal teams Analyse incident trends and contribute to continuous service improvement Attend service meetings, represent service management in projects, and suggest process enhancements Requirements: ITIL certified or equivalent experience Strong understanding of ITSM processes, especially incident and problem management Skilled in using ITSM tools, MS Office, and collaboration platforms More ❯

practices Self-motivated with strong independent decision-making capabilities Innovative thinker who contributes fresh perspectives Proactive problem-solver who anticipates and addresses issues Qualifications ITIL certification (advantageous) This role requires full-time office presence (5 days/week) and experience managing stakeholder expectations, including challenging interactions. Are you More ❯

platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day … throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITIL Certification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment More ❯

meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in More ❯

Cloud Platform or private clouds. Experience working within an IT Professional Services or Managed Services provider. PRINCE2 Practitioner, PMP, or equivalent project management certification. ITIL certification or experience with IT service management. Cloud foundational certifications (AWS, Azure, Google Cloud) would be advantageous. Benefits Overview 25 Days Paid Time More ❯

Service monitoring - PTRG Office 365 Microsoft Entra Cloud migrations Experience needed Minimum 5 years' experience in similar roles Experience working with and/or ITIL qualifications Hold industry relevant qualifications such as MCSE Outstanding problem solving and troubleshooting ability Cyber Essentials Plus experience ISO27001:2022 experience Windows server cloud More ❯

Service monitoring - PTRG Office 365 Microsoft Entra Cloud migrations Experience needed Minimum 5 years' experience in similar roles Experience working with and/or ITIL qualifications Hold industry relevant qualifications such as MCSE Outstanding problem solving and troubleshooting ability Cyber Essentials Plus experience ISO27001:2022 experience Windows server cloud More ❯

Networking would be beneficial Experience supporting corporate WAN, LAN & WLAN environments Excellent analytical and problem-solving skills Strong communication and interpersonal skills in English ITIL Qualified - Minimum Foundation level What Outokumpu Offers Competitive salary and benefits package Hybrid Work Opportunities for professional growth and development A dynamic and international More ❯

and mitigation tasks with Risk Owners Manage and raise risks, where a risk to service has been identified Key skills & qualifications You will have ITIL certification Ability to assimilate information quickly, clearly identifying key risks and gaps, issues, and present information concisely Have a proven track record in More ❯

in Network Operations/Production environment, or • CCNP certified with minimum of 3 years work experience in Network Operations/Production environment. • CCDP and ITIL certifications are a definite asset to this position. Must Have: CCNP (R&S) Cert (CCNP certified with minimum 3 years of troubleshooting experience OR More ❯

with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and/or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company More ❯

with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and/or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company More ❯

organisations by embedding structure, governance, processes & assurance across asset management, service management, supplier management, contract management, support & infrastructure management. You will need to be ITIL certified (Foundation level minimum) & have a thorough understanding and expertise around ISO 27001 business continuity planning (BCP) enabling you to support the organisation as More ❯

of enterprise applications within the business, with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for … a complex corporate environment. Minimum 12 months experience with Microsoft Navision (versions 3.7 to 4.0, client version 2009). Experience working in a structured ITIL based service delivery framework. Must have a flexible approach and excellent interpersonal skills – the ability to work and independently and as part of a … Skills and Experience: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. Experience with Navision manufacturing modules. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure. Experience with Microsoft SQL databases. French or More ❯

and rapid communication of Major Incidents to affected customers Assist as part of the escalation ownership as defined in the Customer Service Plan Promoting ITIL based working practices and ensuring ITIL qualification is obtained by all members of Service Desk. Hold responsibility for ensuring that all members of … not be afraid to get involved in unfamiliar areas of technology Excellent attention to detail in addition to good time management and organisation skills ITIL 4 Foundation or above qualification Must be flexible and work as part of a team Strong self-motivation and the ability to motivate others More ❯