bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
TalkTalk
organisation, through effective end to end organisational design, manpower and talent planning. You will also help to power our leaders, acquire and grow our talent and build a high-performance accountable and engaged culture. This requires a strong balance of strategic thinking, business and financial acumen as well as proactive solutions, and data and insight led operational delivery, in … into simple, actionable People initiatives that deliver organisational effectiveness, aligned to organisational goals. Developing strong, credible proactive and valued relationships at all levels, championing inclusion and creating an engaged performance culture enhancing TalkTalk’s reputation. Elevating leadership impact by shaping & delivering key development initiatives that build capability, drive accountability, and support a high-performance, agile, can-do culture. … transitions, mitigate disruption and embed the right cultural behaviours. Organisational design expertise, utilising OD tools & methodology to deliver appropriate structures & roles to optimise organisational effectiveness. Talent partner Executing Talent management strategies that identify and grow the right skills, behaviours and expertise, deepen the succession bench, promote Diversity, Equality Belonging and Inclusion, and ensure TalkTalk attracts, retains, and grows key More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
TalkTalk
organisation, through effective end to end organisational design, manpower and talent planning. You will also help to power our leaders, acquire and grow our talent and build a high-performance accountable and engaged culture. This requires a strong balance of strategic thinking, business and financial acumen as well as proactive solutions, and data and insight led operational delivery, in … into simple, actionable People initiatives that deliver organisational effectiveness, aligned to organisational goals. Developing strong, credible proactive and valued relationships at all levels, championing inclusion and creating an engaged performance culture enhancing TalkTalk’s reputation. Elevating leadership impact by shaping & delivering key development initiatives that build capability, drive accountability, and support a high-performance, agile, can-do culture. … transitions, mitigate disruption and embed the right cultural behaviours. Organisational design expertise, utilising OD tools & methodology to deliver appropriate structures & roles to optimise organisational effectiveness. Talent partner Executing Talent management strategies that identify and grow the right skills, behaviours and expertise, deepen the succession bench, promote Diversity, Equality Belonging and Inclusion, and ensure TalkTalk attracts, retains, and grows key More ❯
Audenshaw, England, United Kingdom Hybrid / WFH Options
Brother Europe
disciplinary Foster a positive work environment and promote employee engagement. Deal with various HR queries throughout the business. Responsible for sickness absence reviews and monitoring including long term sickness. PerformanceManagement: Assist in the development and implementation of performance appraisal system. Provide guidance and support to managers in managing employee performance. Support managers on performance reviews … strategy, ensuring a genuinely unified and customer-centric approach is always adopted. BIE also provides sales offices with support in Product Marketing, Technical and Logistic Services, Environmental strategy and management, IT, Finance, and Administration. Being Investors in People approved, BIE is committed to the staff at all levels ensuring we optimise our talent and continuously invest for the future More ❯
Team Lead who is looking for that next step up! Successful Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performancemanagement, setting KPI’s as well as resource management, handling escalations and want to move into Service Desk Management. As Service Desk Team Lead/Service Desk … Manager you should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage, however we are willing to train on these areas. We are only … interested in Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum £30-£35k + Skill development & Caree
Team Lead who is looking for that next step up! Successful Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performancemanagement, setting KPI's as well as resource management, handling escalations and want to move into Service Desk Management. As Service Desk Team Lead/Service Desk … Manager you should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage, however we are willing to train on these areas. We are only … interested in Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯
looking for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performancemanagement, setting KPI's as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to … handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This … is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯
looking for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performancemanagement, setting KPI’s as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to … handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This … is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum £30-£35k + Skill development & Caree
Wakefield, West Yorkshire, England, United Kingdom
BPM Tech
clients, with primary focus on our major client Provide technical guidance and code reviews across all team projects Make key technology decisions and drive best practices Team Management Lead a diverse team: 1x Graduate, 1x Junior, 1x Mid-level, 1x Senior Developer Handle recruitment, from interviewing to onboarding new team members Design and deliver training programs to develop your … team's skills Conduct performance reviews and career development planning Foster a collaborative, learning-focused team environment Client Engagement Work directly with clients on technical discussions and solution design Join client calls to provide technical expertise and answer questions Collaborate with the Project Manager to ensure seamless client experience Maintain professional, clear communication with stakeholders at all levels What … leadership background Proficient in React and JavaScript Proven experience managing and developing development teams Client-facing experience with excellent communication skills Hands-on approach to recruitment, training, and team management Professional demeanor suitable for direct client interaction Leadership Experience Experience leading technical teams through project delivery Track record of developing junior developers and growing team capabilities Comfortable with performanceMore ❯
clients, with primary focus on our major client Provide technical guidance and code reviews across all team projects Make key technology decisions and drive best practices Team Management Lead a diverse team: 1x Graduate, 1x Junior, 1x Mid-level, 1x Senior Developer Handle recruitment, from interviewing to onboarding new team members Design and deliver training programs to develop your … team's skills Conduct performance reviews and career development planning Foster a collaborative, learning-focused team environment Client Engagement Work directly with clients on technical discussions and solution design Join client calls to provide technical expertise and answer questions Collaborate with the Project Manager to ensure seamless client experience Maintain professional, clear communication with stakeholders at all levels What … leadership background Proficient in React and JavaScript Proven experience managing and developing development teams Client-facing experience with excellent communication skills Hands-on approach to recruitment, training, and team management Professional demeanor suitable for direct client interaction Leadership Experience Experience leading technical teams through project delivery Track record of developing junior developers and growing team capabilities Comfortable with performanceMore ❯
and forecasts. Serve as a senior/escalation point for key clients. Leverage company-wide project delivery tools to ensure successful project delivery, workload forecasting, staff recruitment, development, and performance management. Conduct contract negotiations and management with key clients. Collaborate with accounting leadership to monitor and manage financial aspects of business operations. Work with the safety team to … develop guidance and safe work systems related to commissioning, including safety protocols and KPIs. Participate in local, regional, and global leadership meetings as required. Assist in risk management planning for projects. Support recruitment efforts, including hiring and onboarding of new personnel and apprentices. Support the annual budgeting process for commissioning planning. Demonstrate a commitment to quality, continuous improvement, and … HDR's values. Drive the development of new business opportunities. Collaborate with other leaders on client engagement strategies. Other Duties Structure training and succession planning to enhance team performance and expertise. Support bid processes by delivering high-quality, viable bid documents. Assist in quality management for the Cx Business class. Ensure no claims are made on PI and More ❯
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Ascendion
We are looking for an experienced Application Production Services Specialist to provide production support. The role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements. Key Responsibilities: 1. Provide L1/L2/L3 … production support, including incident management, root cause analysis, and problem resolution. 2. Manage incident and problem tickets using enterprise ITSM tools. 3. Perform capacity and performancemanagement to ensure system stability. 4. Work closely with development teams for onboarding new applications and upgrades. 5. Support internal and external audits, ensuring compliance and documentation. 6. Collaborate with business … 5. Proficiency in Oracle, DB2, and PL/SQL for incident resolution. 6. Experience with monitoring and scheduling tools for system support. 7. Excellent problem-solving, communication, and stakeholder management skill More ❯
Salford, Greater Manchester, North West, United Kingdom
START in Salford
motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. In this role, you will: Lead and manage a multidisciplinary delivery … team, providing supervision, support and performancemanagement Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards Drive quality assurance, ensuring learning is shared and improvements are embedded in practice Champion the delivery of high-quality programmes that support improved mental health and wellbeing We are looking for someone with: Significant experience managing … service delivery in a health, wellbeing or voluntary sector environment A track record of meeting contractual KPIs in a Commissioner-led setting Strong line management experience, including leading multidisciplinary teams Experience delivering or overseeing creative programmes that promote wellbeing Excellent organisational, communication and stakeholder engagement skills If being part of our next chapter sounds exciting, we would love to More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Essential Employment
development of the SEND and DMP dashboard. Support the development of the dashboard alongside the data team and the Power BI developer. Support the Head of Service with developing performancemanagement for SEND managers and their teams. Provide DMP performance reports and analysis as and when required for the relevant groups and boards. Support the use of More ❯
line with the agreed framework. Act as the primary point of contact for supplier onboarding queries and manage the processing and administration of related documents. Enhance and maintain the performancemanagement system to ensure all contract documentation is current and compliant with contractor policies and procedures. Design and manage a performance dashboard to monitor contractor documentation, collaborating … contractor documents are stored, updated, and organised in accordance with standards. Support the wider Customer Safety Team with procurement-related activities. Update and manage operational IT systems and document management platforms. Provide clear, accurate, and timely information to support internal and external audits when required. Essential Skills: Proven experience in a similar role is essential for this role, along … with experience in implementing and monitoring annual and cyclical service programmes, compliance databases & management plans. Knowledge of compliance regulations and legislation (fire would be beneficial) Ability to communicate effectively with a wide range of stakeholders, including staff, residents, and external agencies More ❯
As a Senior Performance Analyst, youll be a key driver of operational excellence -turning complex data into actionable insights that improve service, efficiency, and compliance across the business. Reporting to the Performance Analytics Manager, youll take the lead on high-impact analysis projects, coach others in best-practice performance reporting, and help build a centre of excellence … for operational analytics. Youll partner with stakeholders at every level, from front-line teams to senior leadership, ensuring that performance data is trusted, accessible, and used to make smart, timely decisions. Youll also lead the automation of legacy reporting, modernising tools and processes to create lasting efficiencies and more proactive performance management. This is a great time to … to give you the opportunity to grow with us! Interested? Take a look at the below to understand what you'll be doing in your role as a Senior Performance Analyst at Evri! Act as a point of escalation and project lead for performance analysis initiatives Coach and mentor analysts in data interpretation, reporting, and stakeholder engagement Partner More ❯
on the delivery of operational HR initiatives across the business to support business growth. You’ll be responsible for overseeing the full employee lifecycle, from recruitment and onboarding to performancemanagement and development and ultimately creating a people strategy that matches the aspirations of the business owners. You are an assertive, confident and proactive HR generalist, used to More ❯
and IT Services Department to resolve these issues. They will be part of the ITSM Platform Team which is responsible for providing support and development of the IT Service Management Toolset. The team are also responsible for the development and transition of new and existing services, definition of business processes and workflows, Service Improvement, Knowledge Management, Reporting, service … automation, and development of an end user Self-Service Portal. Main duties of the job Deal with queries relating to the creation and management of individuals NHS.net accounts and act as one of the Trust's Local Organisation Agent (LOA). Create and update Trust network user accounts using Microsoft Active Directory software. Assign appropriate shared drive access and … maintaining and improving the IT on-boarding, off-boarding and change processes in line with NHS guidelines, automating steps where possible. Extract reports using Powershell scripts that monitor account management and ensure that processes are being followed correctly including additions, changes, and deletions. Utilise Powershell (or other scripting languages) to streamline and automate business processes. Assist in the auditing More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Progress Sales Recruitment Ltd
technical and product strategies, ensuring the successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional development and career progression. … technologies (ideally .NET, C, and Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in line management, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid understanding of the software development More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum, Negotiable, Inc benefits, OTE
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Progress Sales Recruitment Ltd
technical and product strategies, ensuring the successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional development and career progression. … technologies (ideally .NET, C, and Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in line management, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid understanding of the software development More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum, Negotiable, Inc benefits, OTE
Manchester Area, United Kingdom Hybrid / WFH Options
GARY CHAPLIN LTD
exciting opportunity to take on a full-spectrum leadership role in one of the UK’s most respected digital product agencies, a business with a sustained track record of performance, innovation and client impact. With deep expertise in digital product strategy, enterprise application/bespoke software development, and emerging technology integration (including AI), this business is quietly but powerfully … the business has enjoyed success through its commercial objectivity and efficient leadership. This appointment will be a great opportunity to take use and develop that profit-focussed and lean-management structure to develop the business growth strategy. The Opportunity As Managing Director, you’ll play a pivotal role in shaping the strategic direction of the business, building deep and … code, and digital acceleration. Collaborate on marketing, content and thought leadership initiatives that reflect the agency’s forward-thinking positioning. Strategic & Operational Leadership Own business planning, budgeting, forecasting, and performance management. Monitor and improve key performance metrics across delivery, profitability, pipeline, and client satisfaction. Ensure operational excellence, risk mitigation, compliance, and quality standards across all functions. Be a More ❯
on production efficiency, quality leadership, and continuous improvement. About the role The Operations Manager will be responsible for managing the end-to-end production and quality functions, ensuring high-performance operations that meet safety, quality, cost, and delivery goals. Main Responsibilities Lead and manage all manufacturing operations, ensuring efficient workflow, resource optimisation, and achievement of production KPIs (output, OEE … full compliance with industry standards and customer-specific requirements. Oversee internal and external audits, corrective and preventive action programs, and quality training initiatives. Drive the implementation of a Quality Management System (QMS) that supports operational excellence and customer satisfaction. Champion the use of Lean Manufacturing, Six Sigma, and Kaizen principles to drive process improvements and waste reduction. Lead and … culture of continuous improvement and problem-solving across both operations and quality teams. Recruit, lead, and develop a high-performing team across operations and quality. Set clear objectives, monitor performance, and foster accountability at all levels. Promote a culture of safety, quality, and engagement through effective leadership and communication. Work closely with Engineering, Supply Chain, and Product ManagementMore ❯