51 to 54 of 54 Service Design Jobs in the North of England

Director Service Transformation - DSIT - SCS2 This role can be based in London, Manchester or Bristol. With the potential for travel to London and other DSIT locations. About the job Job summary The new Government Digital Service (GDS) was announced by the DSIT Secretary of State earlier this year, as a catalyst for the digital transformation of public services. … setting, leading and delivering the vision for a modern digital government. It serves departments and the wider public sector and is the home of specialist expertise in digital technology, service design, AI and other areas. The Director for Service Transformation plays an essential, cross-cutting role in GDS. You will spearhead the delivery of essential reforms within … run digital talent programmes and lead work on reforms to how central government recruits, retains and develops digital civil servants. The scope of this role also includes support to service teams through the Service Standard, the Service Manual, and communities of practice. This role is pivotal in shaping the future of how GDS supports service transformation More ❯

Service Manager – Active Together Cherry Tree Court, Hull (on-site) Active Together is a multimodal prehabilitation and rehabilitation service that has been developed by world leading academics and practitioners at the Advanced Wellbeing Research Centre (AWRC) at Sheffield Hallam University and funded by Yorkshire Cancer Research. We are currently looking for a Service Manager to join our … Active Together team. Reporting to the Head of Active Together, your role will be to establish, implement, manage, and support the continuing improvement of the prehabilitation and rehabilitation service for cancer patients at the newly developed Active Together centre in Hull. Acting as the non-clinical lead, the role ensures the service is safe, effective, and aligned with … the Active Together service design while delivering value for money for the charity. In addition to overseeing service delivery, the post holder will be responsible for managing the facility itself, including offices, consultation rooms, and three gym studio spaces. The role provides line management of the Service Administrator and supporting the Lead Fitness Instructor, ensuring efficient More ❯

team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends, identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify … key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement and interaction. Create and maintain dashboards and reporting suites using tools such as Power BI, Tableau, or similar. Collaborate with digital, CRM, and service design teams to feed insights into service personalisation, campaign … targeting, and ongoing customer experience improvements. Work with external service delivery partners to define customer data requirements and support continuous optimisation efforts. Apply A/B testing and experimentation techniques to support data-led decision making. What we're looking for: Strong experience analysing relational databases and performing data mining, using SQL, Python, R or similar. Solid background in More ❯

team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends, identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify … key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement and interaction. Create and maintain dashboards and reporting suites using tools such as Power BI, Tableau, or similar. Collaborate with digital, CRM, and service design teams to feed insights into service personalisation, campaign … targeting, and ongoing customer experience improvements. Work with external service delivery partners to define customer data requirements and support continuous optimisation efforts. Apply A/B testing and experimentation techniques to support data-led decision making. What we're looking for: Strong experience analysing relational databases and performing data mining, using SQL, Python, R or similar. Solid background in More ❯