Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days annual leave Birthday privilege day and Christmas shutdown Holiday buy, sell, and carryover more »
using key performance indicators (KPIs) and metrics. Developing and implementing policies/procedures to ensure the service desk isoperating efficiently and effectively. Ensuring that ServiceNow is utilised to its fullest potential. Managing the service desk team including setting goals, objectives and assigning tasks as well as providing feedback and support more »
Job Opportunity: Lead IT Service Management Process Expert We are recruiting on behalf of our client, for a dynamic Lead IT Service Management Process Expert to oversee and enhance global ITSM processes, ensuring compliance and effectiveness across their IT organisation. more »
Google Workspace applications and MS Office suite Ability to work independently, be a self-starter and own customer issues. Experience using ITSM toolsets like ServiceNow would be advantageous Other things we’re looking for (key criteria) Certified Diagnostic Engineer status with a primary manufacturer e.g. Apple, HP etc. Experience of more »
Career Opportunity: Lead IT Service Management Process Expert We are recruiting on behalf of our client for a proactive and strategic Lead IT Service Management (ITSM) Process Expert. This role is crucial for overseeing and optimising global ITSM processes to more »
SSPM or CSPM knowledge, policies and configurations. API Knowledge integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Client, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis
SSPM or CSPM knowledge, policies and configurations. API Knowledge - integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. The ServiceNow Developer is an integral part of Lathams Technology team. This role will be responsible for the design and development of custom applications on the ServiceNow … and in-office presence. Other key responsibilities include: Performing intermediate to advanced level development tasks within the Service Catalog and most modules within the ServiceNow platform Creating and/or maintaining Service Catalog items, some of which require complex catalogue development experience and knowledge Creating and or maintaining components such … coordination skills Possess the ability to follow defined processes and learn new concepts quickly in order to test and support the administrative functions within ServiceNow And have: Relevant experience with the ServiceNow platform Relevant IT business related experience A ServiceNow Administrator certification; a ServiceNow Developer certification Successful candidates will not more »
experience of Incident Management in enterprise transformation Understanding of Problem Management ITIL v3 or V4 accredited Knowledge of any incident tracking system such as ServiceNow Excellent excel skills Reporting skills desirable Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button more »
South Yorkshire, Sheffield, United Kingdom Hybrid / WFH Options
Vallum Associates
in data visualization techniques and tools Exposure to Third Party Risk Management, with Supplier Management processes a major plus Exposure to either Archer or ServiceNow technologies a plus Basic knowledge in generating process documentation Strong written and verbal communication skills including technical writing skills more »
Bradford, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
asset management Good experience on Subscription/Contract data model, data architecture, and data management, and familiar with integration to systems like salesforce- or ServiceNow or any ERP (Peoplesoft, Oracle, SAP, SAP Hybris Commerce, SAP BRIM, Infor, Zuora, etc.) In-depth understanding of the capabilities and constraints of the Subscription more »
We are currently seeking a talented ServiceNow ITSM Configuration Manager on behalf of our client. This key role involves managing the heart of their ITSM framework – the Configuration Management Database (CMDB). As the Configuration Manager, you will develop and adapt configuration management processes, to ensure they are seamlessly integrated … and enhancement of processes surrounding configuration management. Qualifications: ITSM Expertise: Advanced ITIL certification or significant Lean/Six Sigma certification (advanced level) is required. ServiceNow Proficiency: Extensive hands-on experience with ServiceNow CMDB and related modules. Regulatory Knowledge: Familiarity with regulated environments (e.g., GxP, CSV) and related IT quality standards. more »
ServiceNow Senior Technical Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants, delivering across the ServiceNow … platform to ensure organisations optimise how they use ServiceNow a... more »
ServiceNow Senior Technical Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants, delivering across the ServiceNow … platform to ensure organisations optimise how they use ServiceNow a... more »
ServiceNow Senior Technical Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants, delivering across the ServiceNow … platform to ensure organisations optimise how they use ServiceNow a... more »
ServiceNow Senior Technical Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants, delivering across the ServiceNow … platform to ensure organisations optimise how they use ServiceNow a... more »
South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
Scientist & Senior Business Analyst/Problem Managerwith past experience in problem management/proactive problem management. Responsibilities: Design, develop, and maintain BI solutions using ServiceNow, Power BI, and QlikSense Develop and deploy dashboards and reports Integrate data from various sources Collaborate with cross-functional teams Maintain and support BI platforms … display evidence of past work in problem management/proactive problem management Prior experience in Service Management or Problem Management Demonstrate proficiency in utilizing ServiceNow as a data source to derive metrics and views Capability to design dashboards and generate reports using Power BI and Qlik Sense Skills: JavaScript, MySQL … HTML, CSS, AngularJS Strong knowledge of SQL and database structures Proven BI development experience with ServiceNow expertise Familiarity with relational databases Proficiency in data modeling and reporting tools Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP Candidates must be UK based and have the right to work in the UK without more »
Service Desk Manager We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs. Key Responsibilities: Lead the 24/ more »
Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
Randstad Tech IT
Job Overview We are looking for a dedicated individual to join our team, facilitating device management processes including checking in hardware deliveries, initiating outbound deliveries, processing disposals, and managing asset recovery processes. This role requires maintaining accurate physical inventories across more »