2nd Line team and engineering squads have clear deliverables, realistic timelines, and robust support to deliver against those commitments. Key Responsibilities Lead the end-to-end incident and problem management lifecycle, including root cause analysis Identify recurring issues and work with engineering/product to drive prevention Monitor SLAs, track metrics (e.g. MTTR, incident volumes), and improve service levels … Create and maintain strong operational processes, automation, and documentation Who we're looking for Strong technical foundation in IT operations and support methodologies Proven experience in incident/problem management, preferably within ITIL frameworks Excellent analytical, communication, and stakeholdermanagement skills Ability to work under pressure, manage competing priorities, and lead a team Experience driving operational excellence More ❯
2nd Line team and engineering squads have clear deliverables, realistic timelines, and robust support to deliver against those commitments. Key Responsibilities Lead the end-to-end incident and problem management lifecycle, including root cause analysis Identify recurring issues and work with engineering/product to drive prevention Monitor SLAs, track metrics (e.g. MTTR, incident volumes), and improve service levels … Create and maintain strong operational processes, automation, and documentation Who we're looking for Strong technical foundation in IT operations and support methodologies Proven experience in incident/problem management, preferably within ITIL frameworks Excellent analytical, communication, and stakeholdermanagement skills Ability to work under pressure, manage competing priorities, and lead a team Experience driving operational excellence More ❯
at Senior Consultant level within a consulting environment. Strong track record in the public sector , with knowledge of GDS standards and ways of working. Proven, end-to-end product management expertise Hands-on experience delivering digital services with a user-centred design approach. Excellent stakeholdermanagement and communication skills, with the ability to influence at all levels. … Experience in mentoring or line management - you'll be someone who builds capability in others. If you're ready to shape impactful digital services and take the next step in your product career, we'd love to hear from you. Reference: SMM/HPO/SPM #samc More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Reed
seeking a highly skilled Cyber Identity Access Architect Specialist with expertise in SailPoint and SAP IDM. This role is crucial for designing, implementing, and maintaining robust identity and access management (IAM) solutions across a large-scale enterprise environment, as part of our clients strategic migration project. Day-to-day of the role: Lead the architecture and implementation of IAM … of IAM solutions with enterprise systems and applications. Participate in incident response and troubleshooting related to IAM systems. Required Skills & Qualifications: Proven experience in SailPoint IdentityIQ and SAP Identity Management (IDM) . Strong understanding of IAM concepts including authentication, authorization, SSO, MFA, and directory services . Experience working in large-scale enterprise environments, preferably in regulated industries. Solid grasp … frameworks (e.g., NIST, ISO 27001 ) and compliance requirements (e.g., GDPR ). Proficiency in scripting languages (e.g., PowerShell, JavaScript ) and integration protocols (e.g., LDAP, SAML, OAuth ). Excellent communication and stakeholdermanagement skills. Desirable: Experience with cloud IAM solutions (e.g., Azure AD, AWS IAM ), familiarity with DevSecOps practices and tools, and relevant certifications such as CISSP or CISM. Benefits More ❯
Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
Flexible Solutionz
ticketing systems, and documentation. Act as a key escalation point for complex technical issues. Drive infrastructure projects such as upgrades, migrations, and system enhancements. Ensure cybersecurity best practice, patch management, and compliance with internal policies. Manage third-party vendors and maintain strong supplier relationships. Report on IT performance, risks, and project progress to senior stakeholders. About You Proven experience … managing IT support or infrastructure teams. Minimum 5 years experience in IT management within a professional or financial services environment. Strong technical knowledge across networks, servers, and helpdesk systems. Excellent leadership, communication, and stakeholdermanagement skills. Customer-focused approach with strong problem-solving abilities. Relevant IT or Computer Science qualification (degree or equivalent). Benefits Up to More ❯
meet the challenges of petabyte-scale data processing. Represent the product to internal and external stakeholders, providing clear communication of progress, risks and priorities. Qualifications Strong background in Product Management or similar role, preferably in a large-scale scientific or technical domain Excellent communication and stakeholdermanagement skills, with the ability to bridge the gap between scientists … products in high-performance computing or large-scale data-intensive environments. Understanding of software engineering practices, including continuous integration, testing, and development Experience working in an international and multi-stakeholder environment Background in astrophysics, physics, or a related scientific discipline More ❯
GRC and Maturity Lead GRC and Maturity Lead - IT Maturity Assessments, Maturity Models, IT Security Function, CMMI, ITIL, ISO 27001, Resource Management - Hybrid (Preston) - to £57k + excellent pension and bonus My client has an urgent need for an GRC and Maturity Lead to play a key role in ensuring that its IT and Cyber Security function can deliver … Skills and Experience: - Significant experience of working in a similar role performing maturity assessments across multi-functional teams - Strong understanding if capability development frameworks and continuous improvement principles - Extensive stakeholdermanagement experience, working with teams with conflicting priorities - Experience of resource management and financial estimating planning for IT project work - Working knowledge of any maturity models, standards … and opportunities to optimise resource usage, reduce waste and improve cost-efficiency. GRC and Maturity Lead - IT Maturity Assessments, Maturity Models, IT Security Function, CMMI, ITIL, ISO 27001, Resource Management - Hybrid (Preston) - to £57k + excellent pension and bonus Essential Recruitment is an IT recruitment business with an in-depth understanding of the rapidly-changing nature of the Technology More ❯
blackburn, lancashire, north west england, united kingdom
Essential Recruitment
GRC and Maturity Lead GRC and Maturity Lead - IT Maturity Assessments, Maturity Models, IT Security Function, CMMI, ITIL, ISO 27001, Resource Management - Hybrid (Preston) - to £57k + excellent pension and bonus My client has an urgent need for an GRC and Maturity Lead to play a key role in ensuring that its IT and Cyber Security function can deliver … Skills and Experience: - Significant experience of working in a similar role performing maturity assessments across multi-functional teams - Strong understanding if capability development frameworks and continuous improvement principles - Extensive stakeholdermanagement experience, working with teams with conflicting priorities - Experience of resource management and financial estimating planning for IT project work - Working knowledge of any maturity models, standards … and opportunities to optimise resource usage, reduce waste and improve cost-efficiency. GRC and Maturity Lead - IT Maturity Assessments, Maturity Models, IT Security Function, CMMI, ITIL, ISO 27001, Resource Management - Hybrid (Preston) - to £57k + excellent pension and bonus Essential Recruitment is an IT recruitment business with an in-depth understanding of the rapidly-changing nature of the Technology More ❯
measurable cost savings and driving continuous improvement Ensuring compliance with internal policies and relevant regulations Ideal Candidate Profile: We are looking for a commercially driven procurement professional with strong stakeholdermanagement skills and the ability to influence across functions. You will have: Proven experience in IT indirect procurement or IT category management Experience working in a manufacturing … industrial, or multi-site environment Strong negotiation, analytical, and supplier management skills Excellent communication skills and a collaborative approach A focus on value delivery, compliance, and continuous improvement Knowledge of sustainability or ESG-related procurement practices is desirable What’s in it for you? Competitive salary of £50,000 – £60,000 Permanent role with long-term development opportunities Autonomy More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Solus Accident Repair Centres
Architect, IT, HR, Payroll and Business Change teams, working with our partners to ensure smooth integration with the wider IT infrastructure Lead or support IT Change Enablement and Problem Management processes following ITIL v4 standards, working closely with internal teams and external partners Help maintain strong IT governance, including security best practices and disaster recovery planning Create and maintain … and troubleshooting for ResourceLink and Compensate-related issues Ensure data integrity, security, and compliance with GDPR and payroll regulations. Integrate ResourceLink with other enterprise systems (e.g. Soluss bespoke workshop management system, MS Fabric, Power Automate) Analyse risks and implications associated with system changes, upgrades or integrations Collaborate with the Cyber Security Operations Manager to identify, mitigate and communicate data … a proficiency in using the ZIP API suite Familiarity with ZIP and its integration with ResourceLink in a hybrid environment Excellent interpersonal skills, including strong relationship building and senior stakeholdermanagement ability (e.g., able to translate and tailor complex or technical information to meet the appropriate audience) Up-to-date awareness of data protection regulations and payroll legislation More ❯
pressures. Due to significant growth and expansion, we have a vacancy for a Project Manager to join our fantastic VisNet Modelling team so, if you’re experienced in project management or coordinating and delivering software deployments, technical or energy projects, we’d love to hear from you! ***this role requires you to work at our Capenhurst site (CH1 6ES … processes, documentation and repeatable best practices What we'll need from you: • Proven experience project managing or coordinating software deployments, technical or energy projects • Strong project planning, coordination and stakeholdermanagement skills • Excellent communication skills with both technical and non-technical audiences • Familiarity with both Agile and traditional delivery approaches (e.g. Scrum, PRINCE2) • The ability to manage multiple More ❯
We are looking for an experienced Senior Product Manager to support a strategic government service build. This is a complex, high-impact engagement requiring strong leadership, product strategy and stakeholdermanagement skills. Role Overview: You will be part of a cross-functional team focused on designing future-state performance and quality management within the organisation's new … Proven experience as a Product Manager in government or public sector projects (GDS experience is Essential) Strong understanding of Agile delivery in a public sector organisation Excellent communication and stakeholder engagement skills Ability to lead product development in ambiguous and fast-paced settings This role is based in Newcastle and requires travel to the office regularly for the first More ❯
looking for a progressive next step in their career. Experience leading a small team of developers from a technical standpoint is required, as well as good soft skills in stakeholdermanagement and cross-team communication. Key skills required: C# .NET Core SQL Server Solution Architecture Azure (Function Apps, Service Bus) CI/CD, Infrastructure as Code Experience leading More ❯
IT operations What We're Looking For: Strong experience with finance systems (Workday or similar ERP platforms) Proven track record in system implementations and process improvement Excellent communication and stakeholdermanagement skills Analytical mindset with the ability to solve complex problems Self-starter with leadership qualities and a proactive approach More ❯
in leading AWS-focused teams and projects. Strong expertise in AWS architecture, migration, and cloud best practices. Proficiency with Infrastructure as Code and automation tools. Excellent leadership, communication, and stakeholdermanagement skills. More ❯
events in the Financial Services Sector Proficiency in planning tools, issue tracking, and collaboration platforms Strong organisational and facilitation skills; comfortable running cutover rehearsals and high-pressure events Excellent stakeholdermanagement and communication skills across technical, business, and 3rd party supplier teams Experience of migrating current account/credit card platforms as payments experience is highly desirable Experience More ❯
warrington, cheshire, north west england, united kingdom
Stott & May Professional Search Limited
in leading AWS-focused teams and projects. Strong expertise in AWS architecture, migration, and cloud best practices. Proficiency with Infrastructure as Code and automation tools. Excellent leadership, communication, and stakeholdermanagement skills. JBRP1_UKTJ More ❯
SWIFT, SEPA, TARGET2, BACS, CHAPS, etc. Expertise in ISO20022 and other payment standards. Hands-on experience in Agile frameworks (Scrum, SAFe, Kanban, DevOps) . Strong analytical, problem-solving, and stakeholdermanagement skills. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered More ❯
SWIFT, SEPA, TARGET2, BACS, CHAPS, etc. Expertise in ISO20022 and other payment standards. Hands-on experience in Agile frameworks (Scrum, SAFe, Kanban, DevOps) . Strong analytical, problem-solving, and stakeholdermanagement skills. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered More ❯
warrington, cheshire, north west england, united kingdom
Ascendion
SWIFT, SEPA, TARGET2, BACS, CHAPS, etc. Expertise in ISO20022 and other payment standards. Hands-on experience in Agile frameworks (Scrum, SAFe, Kanban, DevOps) . Strong analytical, problem-solving, and stakeholdermanagement skills. About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered More ❯
North Humberside, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
experience as a Scrum Master or Agile Delivery Lead in complex environments* Strong understanding of Agile methodologies and delivery frameworks* Hands-on experience with JIRA and Agile tooling* Excellent stakeholdermanagement and communication skills* Ability to work across remote and hybrid teams* Experience in HR transformation or ERP implementation projects What you will get in return This role More ❯
background in modern agile and DevOps methodologies, with a demonstrable ability to integrate and improve CI/CD practices (e.g., GitLab CI). Communication & Leadership: Exceptional communication, collaboration, and stakeholdermanagement skills, with a proven ability to provide technical leadership and mentor colleagues. Experience with containers and orchestration tools (e.g., Docker, Kubernetes). Extensive knowledge of monitoring and More ❯
project experience. Broad understanding of business systems, networks, and software environments. Strong working knowledge of Microsoft 365, data reporting, and SQL databases. Confident communicator with strong problem-solving and stakeholdermanagement skills. If you are looking for a role where you can make an impact within an exciting company, then apply now More ❯
grounding in design patterns and modelling (UML, BPMN; exposure to ArchiMate/BizzDesign a plus). Experience delivering complex, large-scale IT solutions through the full development lifecycle. Exceptional stakeholdermanagement and communication skills - able to bring clarity to technical complexity. A creative problem-solver with the confidence to challenge, innovate, and continually improve. Effective at prioritising, managing More ❯
preston, lancashire, north west england, united kingdom
Candour Solutions
project experience. Broad understanding of business systems, networks, and software environments. Strong working knowledge of Microsoft 365, data reporting, and SQL databases. Confident communicator with strong problem-solving and stakeholdermanagement skills. If you are looking for a role where you can make an impact within an exciting company, then apply now More ❯