Vehicle Image Engineer
- Location
- Wilmslow, England, United Kingdom
resolve technical queries and disputes. Escalate concerns relating to repair quality, compliance, or potential fraud where appropriate. Maintain accurate records and update claims management systems in a timely manner. Meet agreed Service Level Agreements (SLAs), quality standards, and departmental KPI targets. Provide technical guidance and support to colleagues across … engineering experience. Experience handling total loss and economic repair assessments. Knowledge of fraud indicators and claim validation processes. Experience using Proclaim or other claims management systems. Glasses and CAP valuation systems Manufacturer & Thatcham repair methods platforms Digital image-based vehicle assessments Vehicle damage analysis Repair methodology validation Cost negotiation ...