1 to 25 of 30 Technical Support Jobs in the North of England

a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre. We are looking for two Senior Technical Support Engineers to join us for a fixed-term period with the option to extend further. There are many exciting projects that we're involved with at the … moment. Please get in touch if you are interested and would like more information. Main duties of the job To act as a senior member of the Technical Support Team, providing specialist 2nd and 3rd line support and resolving incidents that are often highly complex in nature across multiple disciplines. The aim of this role is to … provide technical support for the devices and systems used by LUHFT, resolving incidents passed from 1st line support in order to maintain 'business as usual'. Where appropriate, involvement in project implementation will also be required. About us Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute More ❯

PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £40,000 to £50,000 (Depending on Experience) 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression * An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems * ** Hybrid role with two days … per week in the office ** PACS Technical Support Engineer, IT Healthcare Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or phone Working with key healthcare informatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained PACS Technical Support Engineer, IT Healthcare Systems To be considered for this role you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS More ❯

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry … or someone with a keen interest moving into it. Technical Support advisor Salary: 27,500 Technical Support advisor Hours: 7:30am-5:30am (40 hours in between) Technical Support advisor company benefits: -20 Days holiday + Bank holidays (rising to 25 over 5 years) -Company parking. -Flexible working hours. -Pension contribution. Technical Support advisor roles and responsibilities: -To provide technical support through calls and email to end users and engineers/electricians. -Dealing with all customer requests in a professional & helpful manor. -Maintain and increase product knowledge and have a keen eye and interest in our products. -Logging technical issues. -Ensure the customer is aware of how to obtain More ❯

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry … or someone with a keen interest moving into it. Technical Support advisor Salary: £27,500 Technical Support advisor Hours: 7:30am-5:30am (40 hours in between) Technical Support advisor company benefits: -20 Days holiday + Bank holidays (rising to 25 over 5 years) -Company parking. -Flexible working hours. -Pension contribution. Technical Support advisor roles and responsibilities: -To provide technical support through calls and email to end users and engineers/electricians. -Dealing with all customer requests in a professional & helpful manor. -Maintain and increase product knowledge and have a keen eye and interest in our products. -Logging technical issues. -Ensure the customer is aware of how to obtain More ❯

Technical Support Engineer – Cramlington Role Overview An exciting opportunity has arisen for a Technical Support Engineer to join a dynamic and growing team in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive prompt and effective support. Key Responsibilities Provide technical support to customers, responding to enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries are handled … within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve technical faults, escalating complex issues where necessary. Maintain accurate records of technical queries for quality assurance and reporting. Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a More ❯

PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £45,000 to £50,000 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems Hybrid role with two days per week in … the office Following continued growth, this market-leading organisation now seeks to recruit a customer-focused PACS Technical Support Engineer. In this rewarding role, the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or phone Working with key healthcare informatics and medical imaging … customers Ensuring that customer satisfaction is achieved and maintained To be considered for this role, you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS IT Support or NHS IT Engineering background This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting More ❯

Customer Service/Technical Support permanent Advisor Location: Office-based (hybrid available after training) Hours: 4 on, 4 off shift pattern (40 hours per week) Salary: £26,000 - £30,000 per annum This is a permanent varied and fast-paced role covering all aspects of customer contact, including technical support, sales, billing, and general enquiries. Key … Responsibilities: Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing customers with product information, account updates, and service changes Follow internal processes and escalate where needed Deliver … home internet supports equipment and systems required. Supportive, small-team environment This role is based in an office, with hybrid working available after training. Related job titles include Customer Support Representative, Technical Support Specialist, and Help Desk Advisor. If you're interested in this exciting opportunity, we'd love to hear from you! Apply now to join More ❯

Technical Support Lead Manchester - Hybrid Are you ready to take ownership of a dynamic customer support operation in a hands-on role with manager-level responsibilities? We’re on the lookout for a Technical Customer Support Lead to be the driving force behind our support strategy, ensuring every interaction — both external and internal — is … seamless, efficient, and impactful. About the Role As Technical Customer Support Lead, you’ll be at the heart of our operations, overseeing our Zendesk ticketing system and managing customer and team requests from start to finish. Whether it’s feature requests, bug reports, or onboarding support, you'll be the go-to expert ensuring nothing falls through … the cracks. This is your chance to take charge, define workflows, and use data to shape the future of our support operations. Key Responsibilities Full ownership of our Zendesk system — from configuring workflows to ensuring ticket accuracy and speed. Manage all incoming support — external requests and internal operational needs like access issues and incident escalations. Partner closely with More ❯

Technical Support Lead Newcastle - Hybrid Are you ready to take ownership of a dynamic customer support operation in a hands-on role with manager-level responsibilities? We’re on the lookout for a Technical Customer Support Lead to be the driving force behind our support strategy, ensuring every interaction — both external and internal — is … seamless, efficient, and impactful. About the Role As Technical Customer Support Lead, you’ll be at the heart of our operations, overseeing our Zendesk ticketing system and managing customer and team requests from start to finish. Whether it’s feature requests, bug reports, or onboarding support, you'll be the go-to expert ensuring nothing falls through … the cracks. This is your chance to take charge, define workflows, and use data to shape the future of our support operations. Key Responsibilities Full ownership of our Zendesk system — from configuring workflows to ensuring ticket accuracy and speed. Manage all incoming support — external requests and internal operational needs like access issues and incident escalations. Partner closely with More ❯

Technical Support Lead Newcastle - Hybrid Are you ready to take ownership of a dynamic customer support operation in a hands-on role with manager-level responsibilities? We’re on the lookout for a Technical Customer Support Lead to be the driving force behind our support strategy, ensuring every interaction — both external and internal — is … seamless, efficient, and impactful. About the Role As Technical Customer Support Lead, you’ll be at the heart of our operations, overseeing our Zendesk ticketing system and managing customer and team requests from start to finish. Whether it’s feature requests, bug reports, or onboarding support, you'll be the go-to expert ensuring nothing falls through … the cracks. This is your chance to take charge, define workflows, and use data to shape the future of our support operations. Key Responsibilities Full ownership of our Zendesk system — from configuring workflows to ensuring ticket accuracy and speed. Manage all incoming support — external requests and internal operational needs like access issues and incident escalations. Partner closely with More ❯

1st Line Technical Support, Northwich (Cheshire), £30,000 Benefits, Hybrid Working i.e. 3 days in office, 2 from home, Global Company with great culture. 1st Line Technical Support Overview: Are you a tech-savvy individual with strong communication skills, looking to build your career in IT support? If so, this is a fantastic opportunity to … join our client service desk team as a 1st Line Support Engineer and provide essential technical assistance to clients while growing your expertise in a dynamic environment. About the Role As a 1st Line Technical Support, you will be the first point of contact for our clients customers, handling technical issues, troubleshooting, and resolving incidents. … This role involves triaging issues and escalating more complex problems to the 2nd and 3rd Line Support teams, vendors and third parties when necessary. You’ll be key in ensuring our clients customers receive prompt, effective service, all while working in a supportive, local team environment. As a 1st Line Support you will: Provide first-line technical More ❯

Permanent, 37.5 hours per week, with shifts scheduled between 7am - 7pm, Monday to Friday Salary: Up to £35,000 per annum, (Extensive training) Role Overview As a Product/Technical Support, you'll be instrumental in supporting a network of Pro Tier solar and Solar storage installers. You'll serve as the primary point of contact for technical phone support, assisting with system quotations, installation guidance, and commissioning procedures, with extensive on the job traiing ptovided. Your excellent communication skills will ensure a smooth experience for the partners and maintain the high technical standards the team is known for. Key Responsibilities Provide real-time technical phone support to installers throughout quoting, installation, and … commissioning phases. Diagnose and resolve technical issues clearly and effectively, ensuring installers feel confident and supported. Assist with system configuration, product compatibility, and optimal system design. Accurately log support cases for internal tracking and continuous improvement. Work closely with engineering, sales, and product development teams to provide feedback and enhance product offerings. Stay informed on the latest product More ❯

BACKGROUND TO THE ROLE An exciting new opportunity has arisen for for a bright, enthusiastic individual to join a 2nd Line Technical Support team based in Harrogate. Whilst a technical mind-set is required for the role, they are also very interested in people who have the desire to learn and want the opportunity to develop and … progress their technical career. KEY RESPONSIBILITIES Key responsibilities in this are Technical Support, Supplier Management, Monitoring and Customer Communication. Working as part of a team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high quality service to their customer base. Monitoring and managing faults … through to resolution. Whilst they don't expect you to be an expert in all these areas, an understanding and willingness to expand your technical knowledge in these areas is a must. Range of technologies including (but not limited to): • Broadband technologies - ADSL/FTTC/FTTP/SOGEA • LAN Networking – Cisco/Meraki • Firewalls – Cisco/Fortinet/ More ❯

Customer Support Engineer Runcorn £28,000 - £32,000 + Attractive Bonus I’m currently recruiting for a high-growth, market leading brand that’s scaling across the UK and Europe. They’re a major force in their industry, and they’re looking to bring on a Customer Support Engineer. Someone with excellent communication skills and a genuine interest … in developing technical knowledge over time. This is a fantastic entry point into a technical career in clean tech. You don’t need to be an engineer already, just someone with a problem solving mindset, a passion for learning, and ideally a background in customer support, technical support, or service roles. As a Customer Support … the first point of contact for customer queries related to their energy storage systems. You’ll handle troubleshooting, guide users through solutions, and gradually gain exposure to the more technical side of the product, including hardware, systems, and diagnostics . This role is ideal for someone who wants to move into a more technical career path while maintaining More ❯

Technical Support Engineer (Electro-Mechanical) £30,000 - £34,000 + Training + Progression + Monday to Friday + Days + Excellent Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you experienced in handling Engineering or Technical queries? Are you looking to join a well-established global company that truly invests in its … people through extensive training and clear progression pathways? On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business. The company is a highly respected manufacturer with a strong reputation both in the UK … and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth. You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for someone More ❯

Technical Support Specialist (Ex-Forces/Avionics/Electro-Mechanical) 30,000 - 34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you from the forces or an ex-forces background with hands on engineering experience? Are you … established global company that truly invests in its people through extensive training and clear progression pathways? On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business. The company is a highly respected manufacturer … UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth. You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for More ❯

Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and a team of experts in building and growing European B2B SaaS companies consult on financial and operational topics from. Founded in 2022, Everfield has … Providing smart, simple, modular MRP software underpinned by real-time business intelligence and expert guidance on digital transformation, we combine over 25 years' industry expertise with innovative technology to support more than 300 UK manufacturers on their digital transformation and help them be fit for the future. At Fitfactory, we believe in achieving more together and we are passionate … awards. Fitfactory joined Everfield in 2023. The team is based in Stockton-on-Tees, UK. What you will do: Fitfactory Technology Ltd is seeking an experienced and results-driven Technical Support Manager to lead our dynamic software support team. In this critical role, you will oversee daily operations, drive performance, and ensure the highest standards of customer More ❯

Technical Support and Operations Engineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a Technical Support and Operations Engineer, you'll be the bridge between our clients … and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving … Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement initiatives. Technical Troubleshooting: Leverage your software expertise to triage, reproduce, and resolve client-reported defects within SLAs. System Maintenance & Security: Ensure system compliance, manage data migrations, and maintain a secure operating More ❯

Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist . … opportunity to join a supportive, forward-thinking team and gain experience in the exciting world of digital print and software.You’ll play a key role in providing high-quality technical support to customers across the globe, using your excellent communication skills and German language abilities to resolve queries and help customers get the best from the company’s … provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and More ❯

AI into existing systems, enabling customers to see what's important and change outcomes. About the Position: The Role: We're looking for someone to take ownership of our technical support function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure … our support operation runs smoothly as we grow. This is a hands-on, people-focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support … clients. Make sure we're always covered-whether that means managing an on-call rota or ensuring SLAs are consistently met. Act as the main point of contact between support and other teams-especially Product, Engineering, and Sales-to get customer issues solved quickly and to share feedback that shapes our roadmap. Regularly review our support tools and More ❯

Customer Technical Support Scientist Salary: £40,000 per year Full time Office based - Sand Hutton with travel Do you have experience of working within the Water, Environmental or scientific instrumentation industries? Do you have a background in customer and client support? Are you ready for a fresh challenge in a new and exciting role? If so then … developed and commercialised cutting-edge technology, focused on monitoring of contaminated water and decontamination of wastewater, making recycling of water more efficient. We are now looking for an experienced technical support scientist professional to join us in this exciting journey of growth. The Role In this new role you will be responsible for providing expert advice to all … of our customers on the telephone, email and live chat. You will also support your colleagues by providing scientific advice as required. You will work to provide an excellent service at all times ensuring our customers have the best experience, troubleshooting and resolving issues related to software, hardware and equipment. You will be responsible for installing equipment and performing More ❯

Technical Sales and Support Engineer (Northern UK, York-Based) Location: Northern England (within commutable distance to York) Type: Full-time, based in York office, with Hybrid working an option Industry: Laser Scanning/LiDAR Instrumentation Salary: Competitive, based on experience Closing Date: 15th August 2025 About the Role Owing to continued growth, RIEGL UK is expanding its UK … Ireland sales and support network and is seeking a Technical Sales and Support Engineer to strengthen our presence in the North of England. This is a hybrid, mid-level role with a dynamic mix of sales and technical responsibilities focused on our industry-leading terrestrial laser scanning (TLS) product line. We welcome applications from candidates who … broadly meet the criteria, including those looking to take the next step in their technical sales career. Key Responsibilities • Drive business development and generate new sales opportunities across Northern UK • Support RIEGL's York-based technical operations, including: o Instrumentation testing and maintenance o Administrative support for RIEGL TLS service workflows o Customer demonstrations including support More ❯

Job summary Are you looking for a role providing varied technical support in a challenging yet rewarding environment, in the Leeds Teaching Hospitals NHS Trust? If so, we have an excellent opportunity for you to become a member of the Data Centre & Infrastructure Team. Reporting initially to your Team Leader and then to your Head of Department, your … to play an active role in monitoring and maintaining the Trusts systems and the server (physical and virtual) infrastructure on which they sit. You will also proactively monitor the support queue, analysing tickets assigned to the Team and, in collaboration with other Team members, progress tickets to a satisfactory resolution. You may occasionally be required to deal with third … assisting colleagues as and when required. In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic Team and offering all the support you need to learn at pace, developing and adding to your skills and achieving your career ambitions. Expected Shortlisting Date 02/09/2025 Planned Interview Date More ❯

Technical & Sales Support Supervisor/Manager – London (5 days a week in office) - Competitive Salary & Benefits Package Job Purpose: Your key role will be to manage the Technical (TSS) and sales support teams daily and attending work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic & international clients Being instrumental in implementing sales contracts for new and existing clients. Processing … invoices in a timely manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases More ❯

Our client is seeking a Technical Sales Support professional to join their team to support their ongoing success in delivering high-quality solutions to their clients. This role will primarily focus on preparing detailed technical proposals, handling inbound customer inquiries, and ensuring client needs are met effectively. If you have a strong technical understanding, excellent … customer service skills, and the ability to work with both technical and non-technical teams, we'd love to hear from you! Key Responsibilities: Manage inbound customer calls and inquiries, providing timely and accurate information Analyze customer needs and recommend suitable solutions by reviewing project specifications and site drawings Collaborate with internal departments to gather necessary information and … ensure client requirements are met Prepare detailed technical proposals and quotations using Microsoft Office, Sage200, and Salesforce Create technical arrangement drawings using SolidWorks (training provided if needed) Develop a deep understanding of client requirements, specifications, and applications Produce detailed product information that highlights technical aspects, benefits, and applications for customers Required Experience & Skills: Strong technical acumen More ❯