1 to 25 of 54 Technical Support Jobs in the North of England

Job Title: Technical Support Engineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum of … years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to be flexible More ❯

Job Title: Technical Support Engineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum of … years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to be flexible More ❯

Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley … Time, Permanent WORKING HOURS: Shift based working hours Monday Friday (8.30am 4.45 or 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the companys ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be fundamental in supporting and delivering More ❯

join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest … of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week … Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed More ❯

join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest … of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week … Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed More ❯

join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest … of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week … Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed More ❯

EXCITING OPPORTUNITY FOR A 2ND LINE SUPPORT ENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Salary up to £30,000 p/a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE … CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and support solutions to customers across multiple sectors. With a track record spanning over 20 years, they pride themselves on offering reliable and tailored technology services, backed by a highly skilled and collaborative team. They continue to expand as a leader … in their space, serving a diverse and growing client base. A GLIMPSE AT THE BENEFITS/CULTURE: Supportive and team-oriented workplace culture Clear pathways for technical development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER ROLE: As a More ❯

Job Title: Senior Technical Support Engineer - Cloud Location: York Education: IT Related Qualifications: IT Degree or industry expertise within a Microsoft world Key Functions of Role: To provide support, management and administration of a broad range of technologies including cloud, virtualisation, security and infrastructure, for customers and corporate personnel. Duties: Provide 2nd line technical support to external customers and on corporate systems Perform systems administration and management tasks Planning and delivery of technical projects Provide mentorship, coaching and training to junior team members Ensures KPIs are met in line with SLA Maintain qualifications in a core set of IT infrastructure and security products Responsibilities: To comply with all company policy, procedures and other … instructions as may from time to time be issued including Health, Safety, Environmental, Security and HR documentation. Skills: Minimum 3 years in a 2nd line role Broad range of technical knowledge and experience Skills and experience should include Virtualisation, Cloud - IaaS, PaaS, SaaS, Server technologies, Shared Storage technologies, Networking, Firewalls and Security technologies Good understanding of cyber security concepts More ❯

Technical Engineer – £32,000–£45,000 – Leeds or Stonehouse The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for a broader hands-on role, this opportunity could be the … perfect fit. We’re looking for a versatile and proactive Technical Engineers to join our growing team. Responsible for resolving a wide range of technical issues, supporting cloud and on-premise systems, and contributing to infrastructure projects. You’ll also act as a key escalation point for the Support team and help shape best practices across our … IT services. This role is based in either our Leeds or Stonehouse office, with flexibility for the right candidate. Key Responsibilities Provide 2nd and 3rd line support across hardware, software, networks, and cloud services. Act as an escalation point for complex technical issues from the Support team. Support and maintain Microsoft 365, Azure, and cloud telephony More ❯

Technical Support Engineer Full-Time Permanent £40,000 £60,000 Depending on experience Leeds-based (Hybrid after 6 months) Global FoodEquipment Manufacturer Are you an engineer who enjoys problem-solving, technical detective work, and using your knowledge to make an impact behind the scenes? Join a global player in foodmanufacturing equipment as a Technical Support … customer service teams, helping identify complex engineering parts, and ensuring smooth communication across international supply chainsall while working in a supportive, fast-paced environment where attention to detail and technical curiosity are valued. What youll be doing: Reviewing customer reports and technician feedback to identify required parts Analysing electrical/mechanical drawings to verify or source components Using partial … Leeds office up to 2 days per week post-training. Candidates within 1 hourcommute preferred (flexibility offered for the right person). If you're ready to combine your technical skills with structured autonomy and global collaboration, hit apply today for immediate consideration. Thank you. Ref Technical Support Engineer 44 Technical Support Engineer More ❯

A software company based near Durham are recruiting for a Technical Support Engineer to join their team. The role will be responsible for providing 1st and 2nd line support, resolution of tickets and service requests within the defined Service Level Agreements, as well as direct involvement in the deployment, configuration and integration of the software. Responsibilities Providing … direct Application Support and consulting on the implementation and usage of company software. Managing own workloads, ensuring support tickets are in adherence to SLAs. Working with the support team to handle service requests: including logging, processing and the assignment of tickets through the Ticketing Portal. Responsible for evaluating tickets and escalating into L3 support when necessary … including being able to continue to work or provide insight on that ticket when in L3 or L4 escalation. Developing customer relationships and building rapport to enhance the support service. Providing expert knowledge of the company's extensive product range to be able to make recommendations and share advice on the implementation and usage of software. Managing installations and More ❯

Job Title - Deskside Engineer Level of Clearance - BPSS Client - IT Renowned Firm Duration - 3 Months Contract Job Responsibilities: Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. Analyses systems needs, troubleshoots problems. Provides user support, new … hire system set ups and desktop/laptop software evaluations. Deployment of updates/roll-outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train users according to technical, release … and security standards. Good communication skills, able to articulate technical solutions using basic explanations. Should continuously utilize on site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Requirement. Excellent interpersonal communication skills, positive and engaging telephone manner and a high degree of customer service aptitude Demonstrable More ❯

Technology Engineer Location: East Cheshire Salary: £32,000 Excellent opportunity to join a well-established and expanding Saas based Data company in East Cheshire. 5 engineers within the tech support team (2nd line). They also respond to less than 70 tickets a day collectively across the team and around 10 are closed per day (In-House). The … and reliability of their networks, which supports customers across financial services and other regulated industries. What they are looking for: Someone with a couple of years' experience in Tech support who can hit the grounding running in the following: Strong skills in Active Directory, Technical support, and either Windows or Linux background. 2+ years in technical support or infrastructure roles, ideally supporting compliance-sensitive or financial environments. Microsoft Azure (Basic knowledge). Ideally worked for an MSP or used to dealing with customers. Have a desire to get into more DevOps, Automation and cloud responsibilities. Why Join Us • Be part of a fast-moving company solving real-world compliance challenges for financial institutions and More ❯

Technical Sales/Customer Support Engineer | Keighley | Full Time | Competitive Salary Due to the expansion of our client's service department, they are currently recruiting for a Customer Support Sales Engineer to work UK-wide. Working as part of their team, you will be helping provide an excellent support service to customers. In this position, you … Excel and Word, and CRM systems A full UK driving Licence is essential What will your role look like? Receiving enquiries via phone and email, preparation of quotations, answering technical questions and visiting sites when required to assess and advise on specific site requirements. Technical assistance in the day-to-day operation of the business. Attending customers' sites More ❯

Technical Support Specialist - Electrical and IT Systems Location: Manchester Salary: £30,000 - £34,000 + Benefits Are you an experienced Technical Support Engineer with a strong background in electrical and IT systems? Whether you've worked with office printers, specialist equipment in hospitals or clinics, or within manufacturing environments, this role offers an exciting opportunity to … apply your skills in a leading technology company. We are seeking a Technical Support Specialist to join our expanding Technical Support team at a global manufacturer of cutting-edge solutions in the security and automation industry. Key Responsibilities: Provide Technical Support to customers and internal teams, both remotely and onsite, ensuring swift resolution of … technical issues. Install and configure software and hardware solutions, diagnose faults, and conduct root cause analysis. Deliver exceptional customer service - in-person, over the phone, and in meetings. Support on-site visits across the UK and occasionally overseas to address complex technical challenges. Manage technical escalations and collaborate with internal teams such as Development, Product Management More ❯

Technical Sales & Support Engineer - RF & Microwave We are looking for a Technical Sales & Support Engineer to assist customers with RF & microwave solutions while driving new business opportunities across the UK and Ireland. This role involves working with clients in defence, aerospace, satellite communications, scientific research, and industrial sectors, providing both technical expertise and commercial support. … Key Responsibilities Provide technical advice and support to customers on RF & microwave products Build and maintain strong relationships with existing clients Identify and develop new business opportunities Conduct product demonstrations, training sessions, and technical presentations Work alongside engineering and sales teams to create tailored solutions Attend trade shows, industry events, and on-site meetings to promote products … Prepare technical documentation, proposals, and quotations Skills & Experience Background in RF, microwave, or electronics engineering Understanding of RF components, systems, or telecom infrastructure (DAS, RAN, amplifiers, etc.) Strong communication skills with the ability to explain technical concepts to customers Analytical and problem-solving mindset Self-motivated and comfortable with travel and independent work HNC/HND/Degree More ❯

countries, the company is renowned for its commitment to innovation and reliability. Its products are trusted across critical sectors including data centres, healthcare, finance, and telecommunications. Overview As a Technical Support Engineer, you will join a growing power systems team focused on delivering expert-level support for UPS and generator solutions. If you're technically sharp, customer … focused, and experienced with AC/DC systems, this could be a great fit. Key Responsibilities And Activities Include Provide timely technical support to internal teams, customers, engineers, and contractors Prepare documentation, CAD drawings, and risk assessments for new or ongoing projects Help develop training content and product documentation Support pre- and post-sales technical queries … and product testing Assist with system configuration, design input, and software tool management Take part in a 24/7 technical support rota when required (remote monitoring & on-call) Education And Experience Requirements Background in electrical or electronic engineering (degree or hands-on experience) Experience working with diesel generators or related power systems Experience with Deep Sea and More ❯

Technical Support and Operations Engineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a Technical Support and Operations Engineer, you'll be the bridge between our clients … and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving … Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement initiatives. Technical Troubleshooting: Leverage your software expertise to triage, reproduce, and resolve client-reported defects within SLAs. System Maintenance & Security: Ensure system compliance, manage data migrations, and maintain a secure operating More ❯

Job Title: Applications & Technical Support Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line … IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with More ❯

Job Title: Applications & Technical Support Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line … IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with More ❯

Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales … hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the … customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar More ❯

Linux Technical Support Engineer – Rotherham/Hybrid £30,000-£37,000 Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Linux Technical Support Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team, providing all levels of … support, administration, and customer service to end users. This represents a chance to gain hands on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills and ambition will make a real impact. This is an ideal opportunity for an IT support engineer who is … to move into a more technically challenging role. The position offers hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment. Key Responsibilities: · Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu) · Troubleshoot server, storage, application, and networking issues for global clients. · Contribute to hardware/software installations, configurations More ❯

3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯

The role: Technical Support Engineer – Linux Web Hosting Environment Location: Near Preston, Lancashire Salary: £28,000 to £31,000 basic + benefits Shift Options: Either - Monday to Friday, 9am to 5pm – fully onsite (non-negotiable) OR Monday to Friday, 4pm to midnight – remote after initial training period onsite. Please note: You must already live within commuting distance of … Preston, Lancashire. There is no relocation or sponsorship available. My client cannot consider candidates needing to move for this role. The Opportunity: I'm recruiting an experienced Technical Support Engineer with solid Linux command line skills and hands-on experience in web hosting environments. You’ll need to have relevant exposure to cPanel and a good understanding of … web hosting infrastructure. The company is a well-established hosting and cloud services provider, offering a stable, long-term role with full training and support from a friendly technical team. This is not an entry-level position. You’ll need to be confident supporting customers and solving technical issues across shared hosting, DNS, SSL, email services and More ❯

Ready to get your foot in the IT door and actually do the job, not just reboot routers all day? We're looking for a Junior Technical Support Engineer to join the growing team at our clients head office in Leeds. You’ll primarily support a high-profile client, with a mix of remote and on-site … work across Leeds and Manchester. This role is perfect for someone who’s got a solid foundation in IT support, is hands-on, and most importantly, wants to bring ideas and improvements to the table. This is a great step up into a business where learning is part of the job and the potential to grow is very real. … What You’ll Be Doing First-line support for client queries (remote and on-site) Managing user accounts (starters/leavers), email groups, folder/sharepoint permissions Troubleshooting hardware/software and basic network issues Ticket management and escalation when needed Assisting in regular site visits and on-site fixes (when remote support just won’t cut it More ❯