26 to 50 of 76 Customer Experience Jobs in Northamptonshire

we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

with Product Strategy Leadership and the Design & Consultancy Director, you’ll connect research, business goals, and innovation to craft transformative products. Your work shapes experience visions, translates strategy into action, and empowers clients to deliver solutions that don’t just function—but truly inspire. Across industries, you’ll turn … and enhance product strategy. Research and Strategic Insights: Expertise in conducting and synthesizing user research, competitive analysis, and market benchmarks into actionable design strategies. Experience Vision & Roadmapping: Ability to create experience blueprints, define strategic initiatives, and prioritize design efforts alongside product and delivery managers. Human-Centred Design: Proficient … overall user experience. Planning & Delivery: Strong time management skills to manage multiple design initiatives, ensuring high-quality, timely delivery. Minimum 5 years of commercial experience in design Very strong English verbal and written communication skills Key Soft Skills : Facilitation & Collaboration: Proficient in steering collaborative efforts, communicating design decisions, and More ❯

to life and loves problem solving? GammaLabs is on the lookout for an Apprentice Business Analyst who’s ready to gain some hands-on experience in creating products, working with other companies, and making a real business impact. Role The main purpose of this apprentice position is to help … improve Gamma’s website and systems, making the customer experience smoother and more effective. You’ll work closely with business partners and team members to find ways to make things better for customers as they navigate Gamma’s website and systems You’ll work on big projects from … requirements Assist in organising and documenting workshops Support the testing of new processes and systems Help maintain project documents and updates Assist in analysing customer feedback and finding areas for improvement Support in the creation of user guides and training materials Training Business Analyst Level 4. After you have More ❯

will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. Do not pass up this chance, apply quickly if your experience and skills match what is in the … following description. This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in … and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms More ❯

Support - to advocate for your customers’ needs. Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving … re proactive in identifying challenges before they arise and are seen as a strategic partner by your clients. What You’ll Bring: 3+ years’ experience in a technical, customer-facing role (TAM, Sales Engineer, Solutions Architect, etc.) Strong background in networking , cloud technologies, and enterprise infrastructure Excellent communication … skills - fluent in both French and English Ability to work cross-functionally and build deep relationships with both technical and business stakeholders A proactive, customer-first mindset and a passion for helping enterprise clients succeed Note: Due to high volumes of applicants, only shortlisted candidates will be contacted within More ❯

will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. br br Do not pass up this chance, apply quickly if your experience and skills match what is … following description. br br This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing … using Java, BDD testing concepts and Public Cloud (AWS). br br To be successful in this role you should have: br br Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms More ❯

you will bring to life a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative … authentication, authorization and identity federation. br br Expertise with single sign on, OAuth2, OIDC, PKI, PSD2 SCA knowledge and possession based authentication. ForgeRock developer experience with PingGateway, PingAM, PingIDM and PingDS, including JavaScript coding of PingGateway scripted routes, and PingAM authentication tree nodes br br Strong hands-on coding … data links between internal and external LDAPS, JDBC, SOAP, HTTPS and other data sources. br br Some other highly desirable skills include: br br Experience in implementing PingGateway single-sign-on routes, dynamic proxies and filter chains, or implementing PingIDM based data links br br Experience in partnering More ❯

to build a career in product management. As an Associate Product Manager, you’ll work closely with senior product leaders, gaining end-to-end experience in the product lifecycle while directly contributing to the evolution of innovative Smart Grid and Energy Market software solutions. You’ll be the voice … of the user, translating real-world feedback into actionable insights that shape future development. Your work will be central to improving customer experience and supporting the go-to-market strategy. Key Responsibilities Drive product discovery by analysing user feedback, conducting market research, and testing ideas. Act as a … customer champion, representing their needs in product design and strategy. Create and maintain high-quality product documentation (user requirements, user stories, etc.). Support backlog management and sprint planning with cross-functional development teams. Support product demos with prospective and existing users. Collaborate across Product, Engineering, Sales, and Marketing More ❯

modernizing the company’s tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech … with C#/.Net when needed. You have a solid grasp of SOLID design principles , enjoy working in a fast-paced environment, and have experience building robust, well-optimized APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes . Role Responsibilities … engineers to optimize deployment pipelines and platform scalability. • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills : • Advanced experience with PHP and Laravel. • Familiarity with C#/.Net for specific platform components. • Strong understanding of SOLID design principles. • Proficiency in MySQL, with a More ❯

Opportunity to join a global Fintech organisation that are revolutionising customer experience with next-generation capabilities! My client is seeking an experienced Solutions Architect to lead the design and development of their core platforms, including APIs, payment gateways, and switching infrastructure. About the Role: You will lead the … translating strategy into actionable plans, promoting cross-team collaboration, and clearly communicating technical direction across the organisation. Key Requirements: Bachelor’s degree or equivalent experience in a relevant field. 10+ years in application and enterprise architecture roles. Proven experience designing SaaS-based systems and external-facing APIs. Proficiency … similar languages, with a broad technical skillset spanning frontend and backend development. Strong understanding of systems integration, middleware, caching, databases, and web performance optimisation. Experience within the payments space is highly desirable. Comfortable navigating complex and ambiguous environments to provide clear architectural direction. Skilled at aligning technical strategy with More ❯

will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. br br Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. … br br This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in … of concepts using Java, BDD testing concepts and Public Cloud (AWS). br br To be successful in this role you should have: Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms More ❯

Enhance your skills in a growth-oriented corporate setting Work with a diverse team of professionals in a collaborative enterprise environment Create an exceptional customer experience and impact the company's global success, and be recognized by the Customer Hero Program Boost leadership skills with managerial competencies More ❯

UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing in … building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose-led environment. The CRM & Salesforce Lead will: Lead the strategy for client segmentation, buyer … strategies. Act as the in-house expert on Martech tools, recommending new technologies to enhance client experience. The role requires: At least 5 years' experience in CRM and Martech roles, ideally within SME or Start-Up environments Deep technical expertise with Salesforce Experience Manager and/or Pardot. More ❯

maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity … they realise the full benefits of using the company's leading-edge fleet and stolen vehicle recovery & telematics solutions. And you’ll need this: Experience within the dealer services space will be beneficial. You need to be someone with ambition, and drive to develop your career. This is not More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

within its group. All details regarding the sector will be revealed during shortlisting. Youll be working within our clients Aftersales team, reporting to the Customer Experience Manager. This is lively and busy team. This role is a mix of both administration and telephone calls, communicating with internal colleagues … field based engineers and their end customers. The ideal person will have experience working alongside a live operation, working to time related deadlines and have experience in coordinating the diaries of field based colleagues to attend scheduled appointments. Summary of your day to day duties: Answering inbound phone … calls from service engineers and their customer base Communicating with field based service engineers and supporting them with their enquires from the office Reviewing future planned workload and correctly allocating to the relevant engineer with the skillset and in the relevant geographical area Review maintenance contracts and ensure these More ❯

Join us as a Java Developer at Barclays, where you'll spearhead the large-scale technology platform transformation, improve customer experience, driving innovation and excellence. You'll harness cutting edge technology to revolutionise our digital offerings, ensuring unparalleled customer & colleague experiences. To be successful in this role … you should have experience with the following: Spring Boot Java 18+ RestFul APIs Microservices Architecture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job More ❯

will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. Make sure to apply with all the requested information, as laid out in the job overview below. This is … an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in Java. Your main day … prototyping and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms More ❯

will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. br br Make sure to apply with all the requested information, as laid out in the job overview below. … br br This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in … proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). br br To be successful in this role you should have: Experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms More ❯

learning content. Support customers and business partners with queries and issues. Evaluate the impact of content that you make to ensure a smooth the customer experience. Training You will move into an experienced Junior Digital Learning Designer role at the end of your apprenticeship. Apprenticeship Standard Learning and development More ❯

commercial goals. Leadership – Inspire, mentor and develop managers and ICs across multiple locations; build succession and hiring plans. Delivery – Partner with Product, Design and CX to ship high-impact features on time and to quality. Excellence & Scale – Embed robust standards in architecture, testing, CI/CD and cloud infrastructure so More ❯

transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision … ensuring that our CRM efforts support both customer satisfaction and revenue growth. As a CRM Manager, you will leverage data-driven insights to inform strategy, working closely with cross-functional teams to implement personalised campaigns. They are also responsible for the optimisation of our CRM experience and strategy … across each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and More ❯

banks personal, corporate, and payment channels. It will be your task to produce scalable, resilient and secure solutions across various domains to improve the customer experience We are looking for an architect who can work on all tiers of the business within complex technical landscapes. You will be … into technical solutions and working directly with the business to design and deliver modern solutions that can be easily enhanced/upgraded. Required skills: Experience dealing with complex technical landscapes The ability to design solutions across different architectural domain Deep expertise in Salesforce technologies particularly Sales Cloud, Service Cloud More ❯

spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Senior Domain Governance Partner you should have experience with: Extensive experience managing engagements with clients, partners … in data analytics and insight generation to derive actionable insights from data. Some other highly valued skills may include: Data and Records Management: Extensive experience managing complex data systems, ensuring data integrity, security, and accessibility. Maintaining, developing, and documenting process and governance controls, overseeing data integrity, supporting the consistency … accuracy and timeliness of data across multiple systems. Experience of working in multiple large teams delivering complex services involving the highest standards of resilience, risk and governance controls. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation More ❯