51 to 74 of 74 Customer Experience Jobs in Northamptonshire

We’re hiring on behalf of a well-funded AI-first startup building the next generation of LLM-powered agents that are transforming enterprise customer experience. They are pioneering empathetic, agentic workflows across chat, voice, and messaging channels. They’re now looking for a Senior Full Stack Engineer to … product roadmap and engineering direction Share knowledge, mentor others, and help foster a fast, pragmatic, and open team environment About You 7+ years of experience in software engineering, ideally across both frontend and backend (30/70 or 70/30 is fine 😀) Strong in Node.js, TypeScript, Express, and … React Experience with AWS cloud infrastructure and PostgreSQL/Redis Product mindset, you think in terms of outcomes, not just features Comfortable in fast-paced, early-stage startup environments Experience in building microservices and distributed systems Strong communicator with a collaborative, solution-focused approach Bonus Experience Exposure More ❯

Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯

simplifying integration for the fast-growing retail industry. Our mission is to empower eCommerce businesses with seamless data integration, enabling them to deliver exceptional customer experiences and drive significant growth. Having successfully supported over 400 brands, we take pride in our cutting-edge solutions that fuel business success. What … data centre. Promote a team player status, providing support to fellow team members and mentoring by setting an example. What you’ll need: Expert experience with PHP/Laravel. Extensive knowledge of APIs and common authentication methods such as OAuth. Extensive knowledge of Javascript with proven experience in … and capable of excelling under pressure. Excellent communication skills and a willingness to collaborate effectively within a team. A keen focus on improving user experience Nice to have: Experience with Integration Platforms. Familiarity with Amazon SageMaker, Amazon Bedrock, or similar ML/AI platforms (or willingness to learn More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,...) Basic understanding of network Firewall/Routers/Switches. More ❯

Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions … system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our platform and features Document every customer interaction with precision and care Advocate … for our customers and share their feedback with internal teams 🧰 Your Toolkit Solid experience supporting enterprise software applications Comfort using SQL tools (e.g., SQL Server Management Studio), Microsoft Office, and remote support tools like GoToAssist, Splashtop, or N-Able Strong Windows knowledge (Mac OS is a bonus!) Advanced Excel More ❯

This position is ideal for a BA with strong domain knowledge in eCommerce and multi-segment transactional journeys (B2B, B2C, B2B2C), as well as experience working with enterprise-level commerce cloud platforms, especially in a multi-country environment. We have particular interest in applications from senior BAs experienced in … and global commercial value outcomes. Facilitate workshops – engaging with global stakeholders to gather and validate requirements. Own requirements for team deliverables, present stories and customer journeys to ensure alignment. Analyse and document “as-is” business processes, mapping out current and future states to enhance business operations. Work with Technical … contribute to estimation and iteration planning sessions Define and manage end-to-end or integration requirements across multiple teams and systems to support seamless customer experiences – working closely with technical teams to translate business and functional requirements into structured technical designs and specifications. Support business process changes stemming from More ❯

product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis – it’s about driving business value, improving customer experiences, and helping shape the future of digital banking. Key Responsibilities: Analyse and define requirements to deliver clear business outcomes Create user stories, acceptance … workshops, planning sessions and facilitate cross-functional collaboration Maintain momentum through Agile delivery and evolve processes where needed What We’re Looking For: Proven experience as a Business Analyst in fast-paced environments Strong Agile delivery knowledge and hands-on experience with tools like JIRA Excellent communication, facilitation … and stakeholder engagement skills Ability to think critically, solve complex problems, and challenge constructively Experience working on digital products or within financial services is highly desirable What You’ll Get: Hybrid working model Employee benefits scheme and wellness initiatives Continuous learning and development support Enhanced maternity/paternity pay More ❯

week The Opportunity: Our client is a global financial powerhouse, deeply committed to pioneering digital change while ensuring regulatory compliance, operational resilience, and outstanding customer experiences. They are at the forefront of building modern, agile systems that empower businesses and customers alike. The Role: Are you passionate about shaping … architectural and governance documentation to meet security, privacy, and compliance standards. • Supporting operational teams with troubleshooting, fault analysis, and performance optimisation. Key Skills and Experience: • Deep expertise in Salesforce architecture and development practices • Proven ability to improve existing Salesforce implementations and stay current with platform innovations and updates • Strong … analytical and problem-solving skills, with the ability to synthesise data from various sources to develop creative solutions • Experience leading large-scale Salesforce projects within financial services or banking environments (preferably corporate or business banking) • Familiarity with cloud-native technologies and principles like elasticity, serverless design, and containerisation. • Skilled More ❯

week The Opportunity: Our client is a global financial powerhouse, deeply committed to pioneering digital change while ensuring regulatory compliance, operational resilience, and outstanding customer experiences. They are at the forefront of building modern, agile systems that empower businesses and customers alike. The Role: Are you passionate about shaping … architectural and governance documentation to meet security, privacy, and compliance standards. • Supporting operational teams with troubleshooting, fault analysis, and performance optimisation. Key Skills and Experience: • Deep expertise in Salesforce architecture and development practices • Proven ability to improve existing Salesforce implementations and stay current with platform innovations and updates • Strong … analytical and problem-solving skills, with the ability to synthesise data from various sources to develop creative solutions • Experience leading large-scale Salesforce projects within financial services or banking environments (preferably corporate or business banking) • Familiarity with cloud-native technologies and principles like elasticity, serverless design, and containerisation. • Skilled More ❯

week The Opportunity: Our client is a global financial powerhouse, deeply committed to pioneering digital change while ensuring regulatory compliance, operational resilience, and outstanding customer experiences. They are at the forefront of building modern, agile systems that empower businesses and customers alike. The Role: Are you passionate about shaping … architectural and governance documentation to meet security, privacy, and compliance standards. • Supporting operational teams with troubleshooting, fault analysis, and performance optimisation. Key Skills and Experience: • Deep expertise in Salesforce architecture and development practices • Proven ability to improve existing Salesforce implementations and stay current with platform innovations and updates • Strong … analytical and problem-solving skills, with the ability to synthesise data from various sources to develop creative solutions • Experience leading large-scale Salesforce projects within financial services or banking environments (preferably corporate or business banking) • Familiarity with cloud-native technologies and principles like elasticity, serverless design, and containerisation. • Skilled More ❯

what’s possible with accessible technology. By commercialising our technology, we’ve secured partnerships with industry leaders like Microsoft, Hilton, and Unilever, creating transformative customer experiences while sustaining free access to our app for those who need it most. With $2.5M in Series A funding, a solid financial foundation … driven selling. Creative Problem-Solving: Thrive in a fast-paced, resource-constrained environment, maximizing available tools to meet ambitious targets. Collaboration: Partner with marketing, customer success, and product teams to refine go-to-market strategies and ensure a seamless client experience. Market Awareness: Leverage insights from trends like the … Act to position our solutions effectively. Performance Reporting: Maintain accurate CRM records to track progress and provide reliable forecasts. What We’re Looking For Experience: At least 3 years in a proactive business development or sales role, ideally selling SaaS solutions. Startup Mindset: Proven success in a high-growth More ❯

simplifying integration for the fast-growing retail industry. Our mission is to empower eCommerce businesses with seamless data integration, enabling them to deliver exceptional customer experiences and drive significant growth. Having successfully supported over 400 brands, we take pride in our cutting-edge solutions that fuel business success. What … of working with Patchworks. Own the end-to-end recruitment process: outreach, qualification, onboarding, and early-stage enablement. Collaborate with internal teams (Sales, Product, Customer Success) to ensure smooth handover and long-term partner engagement. Work closely with the Head of Partnerships to define recruitment strategy and prioritise high … the agency/SI landscape. Represent Patchworks at industry events and partner meetups to grow awareness and attract interest. What You’ll Bring: Proven experience in partner recruitment or business development within the SaaS or eCommerce space. Strong understanding of the agency and SI ecosystem—especially who’s who More ❯

STRICTLY NO AGENCIES/RECRUITERS 👍 Read the entire job description, especially the bottom section. 👍 We are only considering candidates who have 3yrs hands on experience at an MSP (Managed Service Provider) Microsoft 365/Azure Administrator – Technical Support & Sales Engineer 🚀 Ready to be part of something game-changing? 🚀 Managing … Expert – Stay up to date on Microsoft 365 & Azure changes, security updates, and best practices, ensuring Overe remains aligned with the latest developments. ✅ Customer Support & Guidance – Ensure Overe performs as expected, automatically detecting and fixing security risks in seconds. You'll guide customers in optimizing their Microsoft 365 security … Sales – Assist IT teams and MSPs in evaluating Overe, answering deep technical questions about M365 security and compliance. ✅ Testing & QA – Validate new features, simulate customer environments, and provide feedback to the engineering team to improve product reliability. ✅ Security Best Practices – Educate customers on the latest Microsoft security enhancements and More ❯

aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? As a PHP Developer, you will play … strategies (Unit, Integration, function & acceptance testing) Key skills required; Excellent knowledge of software development using PHP and a good understanding of basic design patterns. Experience in creating and delivering complex web applications using Laravel. An understanding of Linux. Our LAMP stack means you will have to be comfortable using … the Linux command line to get things done. Experience with Vue.js and Typescript Experience with AWS is beneficial So, why would you want to work here? We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in More ❯

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Success Team Leader Located: Northampton Package: Competitive salary, bonus and additional benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh … the co-ordination of key departments working within the CSIP framework, to maintain a streamlined end-to-end sales order cycle and maximise the customer experience. Responsible for leading a team that supports the internal sales teams by managing and co-ordinating administrative tasks associated with the back-office … sales cycle. Co-ordinating with key departments such as order processing, credit control and supply chain to ensure streamlined processes throughout the customer journey and allow the sales teams to remain focused on customer engagement and order intake. Using a continuous improvement mindset, refine processes and identifying automation More ❯

and delivering intelligent, Copilot + AI powered solutions across the enterprise. We're looking for someone passionate about automation, AI integration, and user-centric experience someone who understands how to shape Copilot Studio and Power Platform to deliver measurable value inside complex, regulated environments like financial services. Whether you … ll Be Doing: Solution Design: Design and deliver scalable Copilot Studio and Power Platform solutions that automate internal workflows, support regulatory compliance, and enhance customer experience. Conversational Design: Define AI assistant behaviours, natural language flows, and integration points using Microsoft Copilot Studio and Power Virtual Agents. Integration & Orchestration: Work … LLDs, SoWs). Enablement & Best Practice: Champion reusability and maintainability across Copilot implementations, helping the business scale smartly. What We’re Looking For: Strong experience designing or implementing solutions using Microsoft Copilot Studio , Power Virtual Agents , or Power Platform from greenfield, through to POC through to delivery. A solid More ❯

international digital marketing team. Our client operates globally across more than 20 language sites, making high-quality content imperative to their marketing strategy and customer engagement. This is an exciting opportunity to join a dynamic and supportive environment, where your skills will play a key role in driving business … SEO-optimised content for the German-speaking market for both creative and commercial content Contribute to content strategies that drive organic traffic and improve customer experience. Collaborate with the SEO Manager and wider digital team on content development and optimisation projects. Take ownership of creative testing and performance analysis … data and provide insights to guide improvements. What our client is looking for: Native-level German speaker with excellent writing and grammar skills. Proven experience in SEO content writing , ideally within travel or e-commerce. Self-motivated with the ability to work both independently and as part of a More ❯

E delivery SAAS platform, serving over 800 global customers, including top enterprise retailers and brands, to scale their delivery operations, reduce costs, and enhance customer experiences. Our smart, automated omnichannel platform processes over 200 million orders annually. We are looking for an experienced, results-driven Enterprise Account Executive to … teams and clients. What We’re Looking For: 4+ years of proven success in new business sales development within the supply chain technology space. Experience selling large, complex enterprise solutions , particularly within the grocery, retail, or logistics industries. Strong consultative selling skills with a value-based approach to qualifying More ❯

and innovative professional to lead their Technical Delivery team. The ideal candidate will have a proven history of leading cross-functional teams, building strong customer relationships, and delivering top-tier digital solutions. This role requires a visionary leader passionate about driving innovation, optimizing delivery practices, and empowering teams to … achieve excellence. You will play a key role in enhancing customer experiences, strengthening internal capabilities, and contributing to our client's growth. About the Role As the Head of Technical Delivery, you will lead the strategy, delivery, and development of technical solutions, primarily involving Microsoft D365, SharePoint, Azure, and … This role demands strategic leadership, technical expertise, and hands-on project execution to drive digital transformation for our client's customers. Essential Skills and Experience 10+ years in a senior technical role, preferably within IT consultancy or service-oriented business. Extensive experience with Microsoft Dynamics 365 CE. Proven More ❯

business opportunities while nurturing long-term client relationships. Act as a trusted advisor, understanding client challenges and recommending tailored solutions. Collaborate with pre-sales, customer success, and technical teams to deliver seamless customer experiences. Stay up to date with EdTech trends, regulatory changes, and funding frameworks (e.g., DfE … in account management or solution sales within the EdTech or SaaS sector . A strong understanding of the UK education landscape and procurement cycles. Experience managing complex accounts, ideally in multi-site or public sector environments. Knowledge of cloud-based education platforms and compute/infrastructure-as-a-service … offerings. Excellent communication, negotiation, and stakeholder management skills. A proactive, consultative, and target-driven approach. Desirable: Experience working with MIS platforms, learning technologies, or infrastructure solutions (e.g., virtual desktops, data platforms). Familiarity with frameworks such as G-Cloud, CPC, or other education procurement bodies. Previous involvement in compute More ❯

Salesforce Architect looking for an exciting opportunity to make a real impact? I'm working with a leading housing association with over 90 years experience who are looking for a Salesforce Technical Architect to work on cutting-edge projects that leverage Salesforce to enhance customer experiences and streamline … to ensure seamless integration and functionality. Provide technical leadership and guidance to junior team members. Continuously improve and optimize applications and systems. Qualifications: Proven experience as a Technical Architect. Strong knowledge of various technology platforms and their capabilities. Excellent problem-solving skills and ability to work in a team. More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯

to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth … integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project Managers to align support and enhance customer experience. Refine support processes in line with ITIL best practices. Scale the Support Team in line with business growth. Report regularly on performance, customer satisfaction, and SLA … adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing escalations. Improving support processes using ITIL best practices. Freshdesk and More ❯

Sales Executive to drive new business across the UK, Netherlands, and Germany. You will lead front-line sales activities and grow the SAP Cloud customer base, working closely with clients and SAP to deliver cutting-edge ERP and cloud solutions. Key Responsibilities 🔸 Develop and implement strategic sales plans for … solution sales 🔸 Engage with new and existing clients to understand business needs and deliver tailored solution demos 🔸 Present SAP S/4HANA, SuccessFactors, BTP, CX and other SAP Cloud solutions in a compelling, client-specific manner 🔸 Work closely with SAP stakeholders to align product strategy and updates with customer … success in IT/software sales , preferably with SAP Cloud products ✅ Deep understanding of SAP Cloud offerings including S/4HANA, SuccessFactors, BTP, and CX ✅ Excellent communicator, capable of articulating complex technology solutions to all audiences ✅ Strong negotiation and closing skills with a consistent record of exceeding targets ✅ Proficient in More ❯