17 of 17 ITSM Jobs in Northamptonshire

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

Modernise the developer experience across organization & culture, DevOps practices & processes, tooling & automation, and architecture & design. Maximize Investments: Leverage and maximize clients' existing investments in ITSM tools and frameworks. Roadmap Development: Develop roadmaps to improve DevOps maturity and unlock value through NextGen technologies like Generative AI and Platform Product Management. Collaborative More ❯

devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/IP, DNS, DHCP, VPN). Experience with IT service management (ITSM) tools and ticketing systems. Excellent communication skills, with the ability to clearly explain technical issues to non-technical users. Strong problem-solving and troubleshooting abilities More ❯

catalog management). Experience integrating ServiceNow with ERP systems (e.g., SAP, Oracle, Workday). ServiceNow certifications (e.g., Certified System Administrator, CIS in Procurement or ITSM) strongly preferred. More ❯

functional and technical support for SAP S/4HANA modules (e.g. Finance, Manufacturing, Procurement, Sales) & HANA. Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business More ❯

range of change initiatives Certifications: Certified Implementation Specialist (CIS) HRSD Certified Technical Architect (CTA) Preferred ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist (CIS) ITSM or ITOM Certified Application Developer (CAD More ❯

their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: ServiceNow Modules (ITSM, ITOM, ITBM) UI (Pages, Macros, Scripts, Actions, Policies) Workflows/Scripts (Clients, Business, Ajax, Includes) MID Server Architecture (Discovery, Orchestration, Service Mapping, Event Management, Operational More ❯

role Fully versed in management of PO's and IT Hardware/stock provision Proven experience liaising and managing multiple suppliers Experience working with ITSM/ticketing systems to manage requests, incidents and small BAU changes. Proactive, self-starter that is highly organised and enjoys a fast-paced environment. This More ❯

role Fully versed in management of PO's and IT Hardware/stock provision Proven experience liaising and managing multiple suppliers Experience working with ITSM/ticketing systems to manage requests, incidents and small BAU changes. Proactive, self-starter that is highly organised and enjoys a fast-paced environment. This More ❯

role Fully versed in management of PO's and IT Hardware/stock provision Proven experience liaising and managing multiple suppliers Experience working with ITSM/ticketing systems to manage requests, incidents and small BAU changes. Proactive, self-starter that is highly organised and enjoys a fast-paced environment. This More ❯

to all email users using Microsoft Defender to raise security awareness Triage and manage security related requests and incidents through the IT Service Management (ITSM) platform, ensuring timely and effective resolution Assist with Subject Access Request (SARs) and Right to be Forgotten (RTBF) requests in line with GDPR Support the More ❯

ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and … AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, SPM, and HRSD. Working within an industry leading IT Service Management consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required, individually. Depending … teams. It's also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred More ❯

Web Access) PSM (Privileged Session Manager) AAM (Application Access Manager) Conjur (Secrets Management) Integrate CyberArk with other security tools and platforms (e.g., SIEM, IAM, ITSM). Configure and manage safes, platforms, and policies within CyberArk. 3. Operational Management: Monitor and maintain the CyberArk environment to ensure optimal performance and security. … AAM, Conjur). Strong understanding of privileged access management concepts and best practices. Experience with integrating CyberArk with other security tools (e.g., SIEM, IAM, ITSM). Proficiency in scripting languages (e.g., PowerShell, Python) for automation and customization. Excellent problem-solving and troubleshooting skills. Preferred: Experience with cloud platforms (e.g., AWS More ❯

professional to support a FTSE100 company. The SecOps Analyst will be responsible for the management of Sentinel incidents as well as ticket management for ITSM incidents and service requests. Key Skills: Proven Technical Operations Security experience Sentinel experience, including developing of alerts, automation etc ITSM ticket management experience Great communication More ❯

professional to support a FTSE100 company. The SecOps Analyst will be responsible for the management of Sentinel incidents as well as ticket management for ITSM incidents and service requests. Key Skills: Proven Technical Operations Security experience Sentinel experience, including developing of alerts, automation etc ITSM ticket management experience Great communication More ❯

campaign by designing and deploying phishing simulations to educate and test the user base and analyse results. Monitor, manage GRC related tickets using the ITSM platform while ensuring a timely response. Supporting GDPR compliance by management of Subject Access Requests (SARs) and Right to be Forgotten (RTBF). Third-Party … internally and externally while documenting findings. Information Security Analyst Experience and Skillset: Experience of Governance, Risk and compliance (GRC) and Information security. Understanding of ITSM tools. Knowledge of privacy laws such as GDPR/CCPA. Proven experience managing Phishing simulations and end user training. Proficient in third-party risk assessments More ❯

a week minimum, with the remainder worked from home, this work arrangement is essential based on the role requirements. Key Responsibilities Handle and resolve ITSM incidents and service requests related to security operations, ensuring they are properly tracked, prioritised, and closed within SLA Manage and respond to Microsoft Sentinel security … The successful candidate will have previously fulfilled a similar role as a Security Operations Analyst and have hands-on experience in Microsoft Sentinel and ITSM tools, who is passionate about monitoring, detecting, and responding to security incidents in a fast-paced environment. You will also have the following skills: An More ❯