1 to 25 of 30 Customer Engagement Jobs in Northern Ireland

confidently deliver. Working across the sales lifecycle, the Pre Sales Technical Consultant partners with Sales, Bid, Delivery, Architecture, Engineering and specialist SMEs to understand customer needs, shape credible propositions, lead solution input into bids and support customer engagement through workshops, demonstrations, presentations and proofs of concept. This … client-facing role for someone who can operate confidently with senior customer stakeholders while knowing when to bring in deeper expertise. The successful candidate will be able to ask the right questions, draw on the right people, challenge assumptions and turn complex ideas into clear, commercially viable and compelling ...

Customer Success Manager of Scaled Customers, you will lead the strategy and execution of a scalable, technology-enabled customer success program aimed at driving product adoption, satisfaction, and retention across our SME customer segment. You’ll focus on delivering exceptional customer experiences through digital touchpoints, leveraging … automation, in-app guidance, and data-driven engagement strategies. Experience of leveraging onboarding and engagement tools such as Userpilot, Pendo, Appcues and CRM tools such as Salesforce and Hubspot is essential. You will be responsible for overseeing the SME Customer Success Managers, ensuring our smaller customers consistently ...

part of something bigger.The purpose of a Pre Sales AI Consultant is to shape and communicate credible AI-enabled solutions that address customer problems, support responsible AI adoption and help win deliverable work. A Pre Sales AI Consultant helps customers understand where artificial intelligence, data and digital services … Kainos can confidently deliver. Working across the sales lifecycle, the role partners with Sales, Bid, AI/Data, Architecture and Delivery specialists to understand customer needs, shape credible AI-led propositions, lead solution input into bids and support customer engagement through workshops, demonstrations, presentations and proofs ...

successful, standard and timely manner. The Application Specialist will become an “expert” product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal ...

Company Description Three Retail Customer Advisor Location: Unit 21 The Abbey Centre, Longwood Road, Newtownabbey, United Kingdom, BT37 9UH Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 37.5 hours across 5 days per week, including … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Company Description Three Retail Customer Advisor Location: Unit 15C, Forestside Shopping Centre, Belfast, Belfast, United Kingdom, BT8 6FX Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 37.5 hours across 5 days per week, including weekends. … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Company Description Three Retail Customer Advisor Location: Castle Court Shopping Centre, Unit 4 Shopping Centre, Belfast, United Kingdom, BT1 1DD Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 37.5 hours across 5 days per week … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. What You'll Do As the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range … communicate the value and insights customers gain from working with Kainos Workday products. The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales ...

team supporting our successful cloud-based Smart Product Suite, across our world-wide Client-base. You will work co-operatively with colleagues to understand customer requirements, and with the guidance from more Senior Consultants, help provide Customer value-add service from the Smart Product Suite. Your role will … Kainos Smart Gold Service, enabling our customers to maximise value-add from the Kainos Smart Product Suite by: - Executing, Reporting and Maintaining customer Test Packs. - Performing analysis on customer test coverage to recommend enhancements and improvements that will provide additional customer Value. - Liaising directly with customers ...

Drive the adoption of next-generation technologies and help define future capability roadmaps High-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industry Cutting-Edge Radar Innovation - join … defence domains Our Opportunity Reporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

management-level, hands‐on role for someone who is comfortable owning complex security sales cycles end‐to‐end and speaking credibly with senior customer stakeholders about cyber security, AI security and cloud security, while collaborating with our architects and engineers.Key responsibilities1. Market positioning, campaigns and thought leadershipBuild … accounts.Run regular opportunity reviews with Product and Services to clarify where sales, delivery or IP input is required; unblock actions and keep opportunities moving.Use customer and market insight to highlight recurring patterns and emerging themes, feeding them into the Product roadmap and Services workforce planning.4. Microsoft and strategic partner ...

infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

Working closely with the CEO and Senior Leadership Team, the CMO will shape Camlin’s global marketing strategy, brand, go-to-market approach and customer proposition across our Energy and Rail businesses. The successful candidate will bring a strong commercial mindset, deep experience in B2B technology or industrial markets … ability to turn complex technology into clear, compelling customer propositions. Define and own Camlin’s global marketing strategy aligned to our value plan and business growth objectives. Establish clear market positioning, segmentation and customer strategies. Identify new markets, opportunities and emerging customer needs. Ensure marketing investment ...

initiatives related to grid planning, operations, and markets. Our offerings span: market and technology design, engineering, technology implementation, data & analytics, strategy, policy, and customer engagement activities in spaces such as: generation, transmission & distribution, operations, markets, retail, and regulatory reporting.Your key responsibilitiesWe are currently growing the team. In addition … scale business/technology programmes Experience in Waterfall and Agile methodologiesExperience analysing systems and procedures, process design and modelling, and creation of relevant documentationStakeholder engagement abilities, with experience managing multiple priorities in dynamic environmentsWhat we look forUtility strategy, vision, and communication development Lead and support strategic consulting engagements that ...

forces across the UK and around the globe Enjoy variety, autonomy and real responsibility , leading work packages from planning and testing through to analysis, customer engagement and technical delivery Develop your career in a specialist, highly respected team , gaining exposure to live trials, advanced test facilities, multidisciplinary engineering … Trials & Environmental Testing, you'll take ownership of work packages across development, qualification and in-service trials, combining hands-on testing, technical analysis, customer support and problem-solving to ensure products perform when it matters most. You'll work with a wide range of specialist equipment and facilities, including ...

digital consultancies in Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … requirements and translate them into effective reporting solutions that provide actionable insights.Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes.Customer Engagement & Stakeholder ManagementServe as the primary reporting subject matter expert and trusted advisor for Managed Services customers.Develop and maintain strong relationships with ...

business, supporting the development and delivery of connected solutions across the UK market.This is a fantastic opportunity for someone with a technical background and customer-facing experience who wants to develop their product expertise while working closely with Sales, Product, Marketing, and Development teams.The RoleAs a Junior Product Specialist … customers, partners, and internal teams with technical guidance, demonstrations, training, and product-related insights, while helping shape future product development through valuable market and customer feedback.Key ResponsibilitiesProvide technical product support to commercial teams, including tender responsesDeliver engaging product demonstrations and training sessionsWork closely with development teams to communicate customer ...

Weapon System solutions, shaping architectures, technology roadmaps, and strategic investment decisions that drive next-generation products. Working at the intersection of engineering, technology, and customer engagement, you will provide technical leadership across bids, programmes, and product development, ensuring solutions deliver operational excellence, performance, and value. We are looking … trust. Integrated Airspace Protection Systems (IAS) - our main purpose is to protect and defend. We provide rapid integrated solutions for detection, coordination, fire control, engagement and support. We cover three sectors: Surface Attack & Air Defence (UK), Air Defence (International) and Air Operations & Services as well as Space. What ...

level, you will work with senior architects and technical leaders to maintain strong engineering discipline, while focusing your own time on strategic direction, executive engagement and Microsoft ecosystem leadership. As a member of the practice leadership team, you will shape the technology dimension of our growth strategy, ensuring capability … industry priorities and Microsoft's evolving AI platform Define how AI-augmented workflows, copilots and agent-based patterns are designed, governed and scaled across customer solutions Establish architectural and AI design principles that ensure solutions are secure, compliant and aligned with Microsoft best practice Align capability investment and technical ...

cloud-based Smart Automated Test, Audit and Shield Applications across our world-wide Client-base. You will work co-operatively with colleagues to understand customer requirements, and with the guidance from more Senior Consultants, help provide Customer value-add service from the Smart Product Suite.You will be responsible … Kainos Smart Gold Service, enabling our customers to maximise value-add from the Kainos Smart Product Suite by:Executing, Reporting and Maintaining customer Test Packs.Performing analysis on customer test coverage to recommend enhancements and improvements that will provide additional customer Value.Liaising directly with customers on a regular ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … linchpin between customers, sales, delivery, and domain specialists—ensuring that the final solution is winnable, deliverable, cost‐optimised, and aligned with the customer’s business outcomes.Key Responsibilities1. Deal & Solution Architecture LeadershipLead the architecture of complex, multi‐tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization.Translate ...

work across a modern cloud technology stack supporting critical business processes and citizen outcomes. This is a managed application support and continuous improvement engagement rather than a greenfield build. Because the platform is business-critical and citizen-facing, the role demands the ability to troubleshoot end-to-end across … Design, develop and enhance Azure integration and data solutions supporting critical business processes. Deliver new integration capabilities, automation solutions and platform improvements aligned to customer requirements. Develop and maintain data movement, transformation and orchestration processes using Azure-native services. Develop, maintain and troubleshoot Azure WebJobs and .NET background services ...

FPGA and Adaptive SoC platforms. This hybrid role combines responsibilities for board design, solution development, and evaluation board enablement, ensuring AMD platforms are customer‐ready and deliver exceptional value. As part of the Product Software and Solutions team, you will work at the intersection of hardware engineering, software tools … integrity, thermal considerations, and board bring‐up. Lead out‐of‐box experience testing of AMD FPGA evaluation boards and reference platforms, validating the complete customer experience from initial board bring‐up through software installation, example design execution, and feature evaluation. Evaluate development boards and reference platforms to ensure they ...

software engineering fundamentals and best practices Ability to take ownership and drive technical solutions from concept through to delivery Excellent communication and stakeholder engagement skills Experience mentoring engineers and supporting team development Interest in modern AI-enabled engineering practices and continuous improvement Nice to Have Experience with React, Angular … DevOps Experience with serverless architectures Experience integrating AI services, LLMs, or agent-based systems into software products Experience working across multiple teams, projects, or customer engagements Interest in improving engineering standards, tooling, and ways of working through automation and AI-assisted development Please note: We offer flexible hybrid working ...

including the evolution of ARIES, into day-to-day delivery practices to enhance predictability, quality, and decision-making.Overall, this position is key to improving customer outcomes, strengthening partner ecosystems, and building a future-ready technical implementation capability across EMEA.Key Responsibilities:Lead and unify all Technical Implementation teams across EMEA … success, while maintaining strong technical oversight. Lead continuous improvement initiatives, including reusable assets, automation, and standardization of deliverables. Act as a senior stakeholder in customer engagements, supporting critical projects and ensuring delivery excellence.Qualifications:10+ years of experience in technical delivery, implementation, or professional services leadership. Proven track record managing ...