12 of 12 Customer Service Jobs in Northern Ireland

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base in the Mid Market segment (300-1000 employees) Focus on expansion, upsell and cross-sell opportunities rather than net new business Build and deepen … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

days followed by two nights (6am-6pm/6pm-6am), 12-hour shifts 100% office-based Key Purpose of the Job: Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. Reducing the number of calls passed … users and engineers, both internally and externally. To ensure prompt and accurate information is scheduled. To prioritise workload and meet contractual deadlines. To answer customer telephone calls, ensuring internal customer service standards are met. Any other reasonable requests from the line supervisors and the Head of Service ...

experienced and proactive NOC Shift Lead to support its 24/7 operations team. This position plays a key role in ensuring high-quality service delivery to a diverse range of clients, including those operating within critical national infrastructure. The ideal candidate will bring strong technical knowledge, effective leadership … skills, and a commitment to maintaining excellent customer service in a shift-based environment. Job Description The NOC Shift Lead will oversee the coordination and performance of the shift team, ensuring incidents are handled efficiently and service levels are consistently achieved. You will act as a primary ...

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

maintain seamless document operations. This is a hands-on role requiring strong problem-solving skills, attention to detail, and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives, including data migrations, and integration projects. Key Responsibilities: · Support and maintain the Work 10 client. … integrated applications. · Perform housekeeping and data management for iManage Work and iManage Share. · Manage data imports and exports for lateral movers. · Support Business and Service Desk upskilling. · Suggest improvements within the DMS ecosystem. · Liaise with external support vendors. · Implement and maintain information barriers. · Facilitate reporting where appropriate. Key Skills ...

using MI to drive data driven commercial discussions with stakeholders and meeting KPI's set for recruitment delivery. A proactive team player with strong customer service and problem-solving skills. An appetite for supporting continuous improvement opportunities in end to end processes to benefit operational efficiency and best ...

JD.com (NASDAQ: JD; HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading global technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics … Copywriter to take ownership of central copy across multiple functions, ensuring clarity, consistency, and impact across all communications. This role will support marketing, communications, customer service, and partnership teams, with a focus on improving user engagement, retention, and the overall customer experience. Key Responsibilities Develop multiple copy ...

Advanced Excel skills. Understanding of HR processes. Strong numeracy skills, attention to detail and high degree of accuracy in work performed. High standard of customer service. Good organisational skills with an ability to follow processes from start to finish. Strong written and verbal communication skills, including translating raw data ...

your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely … local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities ...