18 of 18 Customer Service Jobs in Nottinghamshire

title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday – Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee … Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a proactive and personable Customer Service Advisor to join a growing and supportive ...

Customer Support Advisor Location: Mansfield Salary: Competitive, depending on experience Hours: Monday-Friday (rotating shifts: 8:00am-4:30pm/9:00am-5:30pm) + 1 in 8 weekend cover (rota basis) Are you passionate about delivering excellent customer service and solving problems? We're looking … Technical Customer Support Advisor to join our growing support team in Mansfield. This role is ideal for someone who enjoys helping customers, has a logical approach to troubleshooting, and is interested in developing a career in IT or technical support. What you'll be doing: Acting as the first ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Desk Analyst Nottingham £21,000 - £24,000 + benefits Prefer office-based, some hybrid flex. This is a fantastic opportunity to join a growing team as a Tier 1 Service Desk Analyst, providing first-line support and playing a key part in keeping users and systems running … information to help drive resolution. Provide basic first-line technical support for customers and assist with the day-to-day support and maintenance of customer and internal IT systems. Monitor issues proactively and escalate where needed to ensure a high standard of service. What you'll need Excellent written ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide … support other 2nd Line Analysts, offering assistance with escalations and helping to maintain an efficient service desk environment Manage tickets, ensuring all incidents, requests, and problems are addressed within agreed timeframes Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience Support ...

passionate about tech and ready to kickstart your career in IT? We’re looking for a hardworking, motivated IT Service Desk Engineer Apprentice to join the team and support customers across the UK. No prior experience required—what matters most is your attitude, willingness to learn, and strong work … knowledge and skills while gaining hands-on experience. This is a great opportunity to build a strong foundation in IT support while delivering excellent customer service and contributing to continuous service improvement. Responsibilities: Provide 1st and 2nd line IT support to customers, remotely and on-site Diagnose ...

central to enabling data-driven decision-making across ECS servicing, ensuring the business has the insight, models and plans needed to deliver strong customer outcomes, effective service levels and cost efficiency. You will own the development and evolution of forecasting and planning capability, creating accurate and effective models … complex data into clear recommendations for senior stakeholders. This is a Hybrid, Nottingham based role (40% in the office) reporting to the Director of Customer Service Operations. Responsibilities Lead end-to-end forecasting, demand planning, capacity planning, scheduling and operational planning across multiple business areas and locations. Develop ...

pricing. Support the implementation of online promotions, campaigns and special offers. Monitor product performance and identify opportunities to improve online sales. Respond to customer enquiries via email, telephone and online channels. Manage returns, warranty claims and customer complaints efficiently and professionally. Investigate and resolve order issues, working closely … similar role. Strong attention to detail and excellent organisational skills. Experience working with product databases, stock systems or inventory management platforms. Excellent customer service and communication skills. Ability to manage customer complaints and resolve issues effectively. Good IT skills, including Microsoft Office and online systems. Experience within ...

portfolio of assigned customers and proactively ensuring the achievement of sales target on a daily, monthly and quarterly basis. You will liaise between your customer base and internal teams to ensure the timely and successful delivery of our products and solutions according to customer needs. You will … SMART objectives. Communicate and articulate our value proposition and strategy to prospects and customers to differentiate us from its competitors. Maintain high levels of customer service ensuring that we remain a valued and key supplier. Always act as an ambassador and representative to ensure a professional image ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Nottingham area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

Overview:We value a broad mix of experience and welcome applications from individuals at all stages of their IT expertise as a Service Desk professional. Prior knowledge of hardware and software support is advantageous and will help you succeed in this role. Rate£18.31/Hr through UMB£14.11 … business day. LocationNottingham or Milton Keynes Job Description: SC Clearance Mandatory We are seeking a First Line Analyst to join a high-performing Service Desk team supporting one of our most prestigious clients. In this role, you will act as the first point of contact for users experiencing ...

Tools Provided, Company Vehicle, IT Equipment Refer a Friend Bonus, Discounts and Cashback at hundreds of supermarkets and retailers. Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

Positions Available 1 Closing Date Monday, 29th June 2026 Start Date Monday, 6th July 2026 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Team working Qualifications English GCSE, grade 5/C (Essential) Maths GCSE, grade 4/C (Essential) About … Employer ROUNDWORKS IT RoundWorks IT is an established Managed Service Provider (MSP) delivering expert IT support, networking, cybersecurity and cloud solutions to businesses across the UK. With a strong focus on customer service and technical excellence, they pride themselves on building long-term relationships with clients while ...

within a fast-growing tech environment? We’re hiring a Business Development Representative to join a high-performing team in Nottingham, focused on driving customer growth, building strong client relationships, and uncovering new business opportunities across the IT channel. This is an exciting opportunity for someone with B2B sales … value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They ...

Strategy, Projects and Performance team. This role will work on corporate projects with a wide range of stakeholders including Property, Development, Technical and Customer Services teams. The Senior Business Analyst role will deliver and support their team to deliver analysis work for highly complex and high-profile projects, supporting ...

computer related functions and operations. Including, but not limited to assisting customers at the ICT Walk-Up Desk in a professional manner. Role 1. Service Desk Assist the Operations team in meeting the defined SLA’s and where these are breached escalate appropriately Maintain and Update the ICT Asset … Database, including accurate records on Joiners and Leavers Ensure calls are logged and updated on our Halo Service Desk tool Follow the ITIL framework to deal with user enquiries The building and decommissioning of laptops and android devices Fixing and replacing parts on RBC devices 1. Operations Learn ...