9 of 9 ITSM Jobs in Oxfordshire

awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such ...

awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such ...

confidently across both technical and non-technical teams. "Nice to have" skills Experience using Atlassian Confluence for documentation, collaboration and knowledge management. Familiarity with ITSM frameworks such as ITIL. Experience integrating Jira with ERP, WMS or BI platforms such as Power BI. Previous experience operating within a high-growth ...

demand status and backlog. Knowledge and Skills Strong senior‐level business engagement and stakeholder partnership capabilities. Deep understanding of enterprise technology operations, cyber security, ITSM, and system lifecycle practices. Proven people leadership experience building and sustaining high‐performing teams. Program, portfolio, demand, and financial management expertise. Excellent analytical, problem‐solving ...

practices, monitoring, and enterprise solution design. A proactive, continuous improvement mindset with excellent analytical and problem-solving skills. Desirable Experience with IT Service Management (ITSM) platforms or ticketing systems (e.g. ServiceNow, Jira, Freshservice, Zendesk). Experience within manufacturing, mining, or other complex supply chain environments. Current Microsoft Dynamics ...

bachelor s degree in information technology, Computer Science, or related field is preferred Hold a PMP (Project Management Professional) or related certifications. Relevant IT Service Management certifications (e.g. ITIL v3/4) Experience in IT service delivery and performance management Experience setting and managing SLAs/KPIs and in service … operations using the ITIL Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g., servers, networks Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited ...

Provide first-line IT support via telephone, email and in person. Log, categorise and prioritise incidents and service requests using the IT Service Management (ITSM) system. Troubleshoot hardware, software and basic network issues. Escalate complex issues to second or third-line support teams when appropriate. Install, configure and maintain desktop ...

through a managed service provider model.* Ensure stable, secure, and compliant laboratory technology operations across both IT and OT environments, aligned to cyber security, ITSM, ITIL, and DTE system lifecycle standards.* Serve as the primary point of accountability for laboratory technology partnering with DTE Compliance, Cyber Security, Internal Audit … understand.**Knowledge and Skills:*** Strong senior-level business engagement and stakeholder partnership capabilities.* Deep understanding of enterprise technology operations, cyber security, ITSM, and system lifecycle practices.* Proven people leadership experience building and sustaining high-performing teams.* Program, portfolio, demand, and financial management expertise.* Excellent analytical, problem-solving, communication, and executive ...

global market leader where you can drive new business, grow key accounts and play a pivotal role in expanding a high-performing IT Service Management portfolio? This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. … trusted advisor on ITSM improvement and transformation initiatives Forecasting against targets and maintaining accurate CRM data The Person Proven track record in IT Service Management solution sales or from an MSP background. Previously worked in B2B sales. Experience in both new business acquisition and account development. Strong commercial awareness with ...