Software Support Technician Tier 1
- Hiring Organisation
- Point of Rental Software
- Location
- Greater Reading Area, United Kingdom
external customers and colleagues providing an excellent level of service • Logging, prioritising and acting on calls via the Point of Rental Software CRM system (Salesforce) • Ensuring that the Point of Rental Software CRM (Salesforce) system is updated in a timely manner so that the status of logged calls … Crystal Reports • SQL Server and a basic understanding of TSQL queries • Accounting Systems including, but not limited to, Sage Line 50, Sage 200, QuickBooks, Salesforce, Pegasus Opera, Exchequer and Access Dimensions • Experience with mobile data devices • Hire industry terminology and business concepts • General business processes (accounting, purchasing, sales etc) Please ...