1 to 25 of 29 IT Analyst Jobs in Scotland

Our multi-disciplinary team of 800 professionals is active in 12 market sectors across Canada, the US, UK and UAE. Design thinking is a cornerstone of our purpose as it has for more than 85 years. We push the boundaries of what is possible to support people and the planet. Reporting to the Manager, Information Technology UK, this role … requires that you are client-centric, collaborative, and able to work in a fast-paced and changing environment as our design and engineering staff react to Client requests. IT issues, requests, and assigned projects are required to be executed quickly, effectively, and with minimal business interruption. As the IT Systems and Support Analyst, you will be a … standardisation, and maintenance of “client side” information technology solutions. All technology tasks will be expected to meet (and/or exceed) Service Level Agreements (SLAs) Supports the entire UK IT environment Liaises with UK staff (primarily located in the Glasgow Office but supporting staff working remotely, Newcastle and Inverness) on their IT needs, including educating them on the More ❯

The IT Support Analyst will report directly to the Group Head of IT and will be responsible for providing timely and effective desktop support to all staff via the company helpdesk system. Key duties include managing hardware assets and software licenses through IT systems, as well as generating relevant reports. A strong working knowledge of the … Microsoft Office suite (including Teams), Microsoft Windows operating systems (Windows 11 and above), Sophos Central, and other common office applications is essential. The business utilizes a wide range of IT systems and solutions, all of which the analyst will be expected to support. The role also involves assisting remote staff using VPNs and other remote access tools. The … successful candidate will be responsible for configuring and deploying IT assets in accordance with company policies and standard configurations. Excellent problem-solving and fault-finding skills are critical. The ability to manage and prioritize support requests effectively, while maintaining a focus on business needs, is essential to succeed in this role. Requirements Strong communication skills, both verbal and written More ❯

Join to apply for the IT Service Analyst (m/f/d) role at BaseBeyond GmbH 1 day ago Be among the first 25 applicants Join to apply for the IT Service Analyst (m/f/d) role at BaseBeyond GmbH Error Handling & Technical Support: Manage and log error messages and technical queries, analyzing … potential causes of issues. On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed. User Assistance: Offer support for various IT issues, including Meeting Collaboration and Digital Genius areas. IT Hardware Management: Procure, catalog, and install IT hardware, and provide end users with necessary briefings. Project Involvement: Actively … participate in IT projects such as rollouts, migrations, moves, and event support. Your mission Error Handling & Technical Support: Manage and log error messages and technical queries, analyzing potential causes of issues. On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed. User Assistance: Offer support for various IT issues More ❯

Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Get AI-powered advice on this job and more exclusive features. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift … for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world leading University. We are looking for a Computing Officer to join our team who is able to provide front line support for a broad range … of IT services used in teaching, research and within University libraries. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world More ❯

IT Support Analyst Application Deadline: 30 June 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow Reporting To: IT Manager Description Working as a member of the wider Infrastructure & Support team, you will provide 1st/2nd line support to ensure the effective resolution of technical issues, the smooth operation of IT systems, and … the delivery of high quality service to our end users. As an IT Support Analyst, you will play a key role in troubleshooting, escalating, and resolving user issues while maintaining a strong focus on customer satisfaction and contributing to the overall reliability of the IT environment. Key Responsibilities User Support Provide support to end users via phone … related to hardware, software, network connectivity, and user accounts. Escalate unresolved or complex technical issues to Systems Administrator with detailed ticket notes. Assist end users in understanding and utilising IT systems effectively, offering guidance on best practice. Sprint Participation Contribute towards delivery of prioritised tasks that improve operational output and efficiency. Collaborate with team members to ensure sprint goals More ❯

IT Support Analyst 📌 Glasgow (2 days per week) : £26,000 + bonus | 💻 Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT Support Analyst to join their growing internal IT team. This is a fantastic opportunity for someone with … a strong foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. Administer Microsoft … Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals (IP, DNS, DHCP, VPN). More ❯

Immediate start 3 months IT Support Contract Interviews available w/c 20th January About Our Client Our client is a leading player in their industry with several branches spread across the UK. They are renowned for utilising the latest technological advancements to deliver high-quality solutions to their customers. They're looking for a contract IT Support … Analyst to start ASAP. 5 days a week on-site and paying around £200 per day (inside IR35/PAYE). Job Description Experience of providing 2nd level IT support in a fast paced working environment Excellent knowledge of MS O365 Experience of supporting MS Azure, Active Directory etc. Hardware build and deployment (Laptops, PCs etc.) Have ownership … of any escalated issues till successful resolution Previous experience working in an ITIL environment The Successful Applicant A successful IT Support Analyst should have: A degree in Computer Science or a related field. Proficient in various IT systems and networks. Strong problem-solving skills. Excellent communication and teamwork skills. Strong knowledge of the Transport & Distribution industry. What More ❯

Are you an experienced IT professional with strong 2nd to 3rd line support skills and a passion for delivering first-class service? We’re hiring a Senior IT Service Delivery Analyst to join a dynamic organisation with a great culture, modern tech stack, and occasional international travel. The Role: Expect a mix of remote troubleshooting and on … site support, including travel to international offices up to six times a year. You'll also benefit from a dedicated annual IT training budget. Core Tech You’ll Work With: Windows 7/10 – installation, configuration, support Windows Server technologies Office 365 Admin Active Directory – user/admin management Microsoft Exchange Azure (Fundamentals preferred) MDM administration (Intune) VPN/ More ❯

Join to apply for the IT Support Analyst role at EQ Accountants, part of the Sumer Group 3 days ago Be among the first 25 applicants Join to apply for the IT Support Analyst role at EQ Accountants, part of the Sumer Group Description At EQ Accountants, we believe that at the core of our success … Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness, fairness, and integrity in everything we do. We Make It Count: We're quietly brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role … overview As an IT Support Analyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel at maintaining our IT processes and systems, and through your contribution to continuously improving our IT infrastructure, you’ll help to optimise business performance and More ❯

IT Support Analyst Application Deadline: 30 June 2025 Department: Technology Employment Type: Permanent Location: Forfar Description At EQ Accountants, we believe that at the core of our success is our people. We are more than just a team of financial experts; we are partners in our clients’ journeys. For over 20 years, we have taken pride in championing … Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness, fairness, and integrity in everything we do. We Make It Count: We're quietly brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role … overview As an IT Support Analyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel at maintaining our IT processes and systems, and through your contribution to continuously improving our IT infrastructure, you’ll help to optimise business performance and More ❯

Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness, fairness, and integrity in everything we do. We Make It Count: We're quietly brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role … overview As an IT Support Analyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel at maintaining our IT processes and systems, and through your contribution to continuously improving our IT infrastructure, you’ll help to optimise business performance and … your potential and career aspirations at EQ. Key Responsibilities In this role, your aim is to enable EQ to deliver its vision and strategic objectives by: Ensuring that all IT systems and infrastructure are consistently operational and stable to meet their purpose. Diagnosing, repairing and maintaining hardware and software components, setting up and configuring computer networks and providing generalist More ❯

Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness, fairness, and integrity in everything we do. We Make It Count: We're quietly brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role … overview As an IT Support Analyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel at maintaining our IT processes and systems, and through your contribution to continuously improving our IT infrastructure, you’ll help to optimise business performance and … your potential and career aspirations at EQ. Key Responsibilities In this role, your aim is to enable EQ to deliver its vision and strategic objectives by: Ensuring that all IT systems and infrastructure are consistently operational and stable to meet their purpose. Diagnosing, repairing and maintaining hardware and software components, setting up and configuring computer networks and providing generalist More ❯

Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness, fairness, and integrity in everything we do. We Make It Count: We're quietly brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role … overview As an IT Support Analyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel at maintaining our IT processes and systems, and through your contribution to continuously improving our IT infrastructure, you’ll help to optimise business performance and … your potential and career aspirations at EQ. Key Responsibilities In this role, your aim is to enable EQ to deliver its vision and strategic objectives by: Ensuring that all IT systems and infrastructure are consistently operational and stable to meet their purpose. Diagnosing, repairing and maintaining hardware and software components, setting up and configuring computer networks and providing generalist More ❯

bright, customer focussed talent to join our Service Desk team. Although previous experience in this role is desirable what we really want is someone with a basic understanding of IT, a willingness to learn fast and an excellent way with people. We will provide any training that is needed to bring you up to speed technically if required. You … will be the first port of call for Council and school staff who are having problems with IT hardware and software. We will expect you to understand and help our staff get back up and running quickly with whatever technology they are struggling with. The role will be part of a rota providing Service Desk cover between 8am and … role. Jobholders must also hold a current driving licence. Desirable ITIL Foundation Qualification Customer care CLOSING DATE - Sunday 15th June INTERVIEW DATE - 3rd-4th July Job Advert Position Title: IT Support Analyst Directorate: Place Location: Midlothian House Hybrid Working: Yes Contract Status: Permanent Hours of Work: 21 hours per week Working Pattern: Wednesday - Friday Weeks per year More ❯

Social network you want to login/join with: Excellent opportunity with a leading global organisation for an IT Service Desk Analyst. You will be the single point of contact for all company IT needs and be accountable for resolving incidents and requests through remote support. This role is 100% working on site, and will require to work … excellent telephone and technical skills, ensuring that service targets. Responsibilities · Follow the agreed ITIL processes and procedures, whilst continually reviewing to find improvements to the current processes. · Responsible for IT knowledge management to ensure the necessary information is up to date and available to the right people at the right time to maximize first time fix & arrange ad-hoc … detailed understanding of Service Desk working practices and procedures essential. · Maintain personal KPI's in line with objectives by maintaining required work. Experience required · Minimum 3 years' experience in IT Support · Experience working and supporting Microsoft 365 environment · Basic networking experience · Strong analytical problem-solving skills · Excellent verbal and written communication skills; ability to frame technical information for a More ❯

take care of each other and care about Worklife balance and wellbeing. Sound like the kind of place you want to work? If so, read on... THE TEAM Our IT team is growing in line with our achievements and ambitions and will play a pivotal role in our success story. As the IT Helpdesk Analyst, you'll … be the 1st line of support for GoFibre employees, helping with all IT-related issues. Your role is crucial in creating a supportive and helpful environment, where employees feel confident that their IT needs are met promptly and effectively. WHAT YOU WILL BE WORKING ON Ensuring all issues are logged within the helpdesk system and resolved within SLA … inventories Escalating tickets to 2nd/3rd line support as required Monitoring backup and conducting daily system checks Designing and delivering training to all new employees, ensuring a seamless IT setup on Day 1 Configuring devices and setting up user accounts WHAT YOU WILL BRING TO THE ROLE Current expertise in managing Microsoft 365, Intune, Azure, and JIRA. Proven More ❯

variety of projects. The role Primary Duties To maintain and deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems. Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager. Secondary Duties To provide 2nd More ❯

IT Service Desk Analyst - Law Firm - Edinburgh A leading law firm based in Edinburgh requires an IT Service Desk Analyst with strong 1st & 2nd line IT support experience. You will be part of the wider team across company sites in Scotland, based in the Edinburgh office with remote support to some of their other offices. … This role is Hybrid, with 3-4 days a week in the office as required. Experience required: Excellent 1st & some 2nd line IT support experience in Windows 10 and MS Office 365 Administration of Active Directory & Microsoft Exchange Worked on an IT Service Desk for at least 12 months Any experience in supporting legal systems such as Big … Providing 1st and some 2nd line support to the 600+ user base via the Service Desk, managing the life cycle of support requests through to resolution Build and manage IT including Laptops, iPhones and Desktops. Participate in IT projects as and when required Process all IT-related aspects of Personnel Change including new starters Maintain the IT More ❯

Terumo Aortic is seeking an IT Service Desk Analyst to join our dynamic team. The successful candidate will be responsible for providing first-line IT technical support to associates, resolving hardware, software, and operational issues to ensure our systems run smoothly. Key duties will include: First-line IT technical support: general support of users on the … barcode scanners, laptops, and desktop PCs Maintain inventory of end-user hardware/software in Terumo Aortic asset management systems Create and update documentation and SOPs for 1st line IT support processes Perform general network administration Liaise with external technical support for unresolved issues Participate in ad-hoc projects as required Assist with other IT support tasks as … outlined in the IT Road Map Qualifications and Experience Experience in Service Desk/desktop support in a Windows environment Knowledge of Windows Server, Active Directory, and Network Administration Experience with Exchange Server, MS Office 365 Desirable skills include Microsoft Certification, SQL Server, Linux, network troubleshooting (TCP/IP, LAN, WAN), Ivanti ITSM, firewalls/VPN ERP experience, particularly More ❯

Social network you want to login/join with: IT Support Analyst (2nd line), Edinburgh col-narrow-left Client: Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 405263d219c9 Job Views: 2 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: We are excited to offer an IT Support … Analyst - a fantastic opportunity to join the Service Desk team at a well-established company in Edinburgh city centre. The IT team is spread across Edinburgh, Glasgow, and London, providing first, second, and third-line support. Team members are actively involved in planning, delivering, and documenting various IT projects. Role Overview: You will be responsible for maintaining … and deploying the company's laptop and desktop operating systems and applications. The role involves testing, commissioning, and installing new software, hardware, and IT systems. You will contribute to developing and documenting IT procedures and processes, and act as a technical resource for ongoing projects. Key Responsibilities: Maintain and deploy operating systems and applications. Test and install new More ❯

Ashurst Glasgow, Scotland, United Kingdom Join or sign in to find your next job Join to apply for the IT Service Desk Analyst (Day Shift) role at Ashurst Ashurst Glasgow, Scotland, United Kingdom Join to apply for the IT Service Desk Analyst (Day Shift) role at Ashurst Get AI-powered advice on this job and more … exclusive features. The Opportunity: This role will guide and advise staff on all aspects of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Description The Opportunity: This role will guide and advise staff on all aspects … of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support More ❯

team that values innovation, collaboration, and continuous improvement. About Us At Stirling Council, we are committed to driving digital transformation across our services to better serve our community. Our IT team is at the forefront of this mission, working with cutting-edge technologies, promoting flexible workstyles, and creating secure, modern digital workspaces. We believe in empowering our people, fostering … a supportive work environment, and offering real opportunities for growth and development. The Role We are seeking a skilled and motivated Analyst – Device Provisioning to join our IT Modern Workspace – End User Computing (EUC) team. This is a pivotal role where you will be responsible for managing the full lifecycle of end-user devices, ensuring they are secure … scripting (e.g., PowerShell). Responsibilities Why Join Us? Be part of a council that is truly invested in digital transformation and community impact. Work with a talented and diverse IT team in a role that combines both strategy and hands-on delivery. Enjoy opportunities for professional development, training, and career progression. Access to flexible working arrangements and a generous More ❯

with a global outlook, rooted in its local and national communities. We are known for high-quality teaching and research, providing a stimulating and enriching experience for our students. IT Services Department IT Services is a friendly, vibrant, and fast-moving department focused on delivering excellent customer service and high-quality digital technology services to our staff and … students. Job Opportunity: IT Service Desk Analyst We are seeking to appoint an IT Service Desk Analyst within the IT Service Delivery Team. Reporting to the Senior IT Service Delivery Officer, you will provide professional, customer-focused 1st line IT support for staff and students. You will be responsible for resolving the majority … of incidents and service requests at first contact, covering a wide range of services. The ideal candidate will have previous experience working in an IT support environment, with technical skills supporting users at all levels using PCs, mobile devices, and Microsoft applications. Additionally, you should be empathetic towards users, possess strong communication skills, and be able to explain complex More ❯

are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. In the role of IT Application Support Analyst, you will provide reactive and proactive 2nd line application support to end users. Troubleshoot and resolve incidents and questions relating to applications, systems, and business … needs and what you’d like to do to further your career and support your future aspirations. To succeed in this role you will need: Strong practical experience in IT change management. Experience of managing internal and external key delivery partners and teams. Demonstrable experience of delivering at pace in an IT environment. Ability to collaborate across teams More ❯

Location: Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Leeds, Liverpool, Manchester, Milton Keynes, Newcastle, Reading, Southampton Business Line: Enabling Functions Date published: 28-May-2025 Job Title: Data Analyst/Technical Business Analyst Connect to your Industry: Do you enjoy being the “voice of the business" ensuring that our technology teams deliver solutions that meet business needs? If … so, this opportunity is for you! Deloitte is looking for a mid-level Data Analyst/Technical Business Analyst to join its talented Business Change & Analysis team. Connect to your career at Deloitte: Deloitte drives progress. Using our expertise, we help clients become leaders. We invest in outstanding people, build diverse teams, and empower them to achieve more. … and communicate solutions clearly. Teamwork, adaptability, and change management skills. Desirable: Lean Six Sigma, design thinking, BPMN, Excel, Power BI skills. Additional information: Roles support internal enabling functions like IT, HR, marketing, and more. The role involves hybrid working across the UK, balancing in-office, virtual, and remote work. Deloitte emphasizes inclusivity, personal development, and wellbeing. For more info More ❯