23 of 23 IT Support Jobs in Scotland

IT 1st Line Support & Cyber Security Trainee (UK) Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are … human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people. Role Summary To provide first line IT support to new and existing customers, assisting them with hardware and software issues as well as generic customer service enquiries via online chat … provide training and if required, assist 3rd party technical staff. Assist with the setup and installation of customer equipment. Along with the first line IT Support, you will work alongside an experienced Security Specialist to support with Security remediation focuses on identifying and addressing threats and vulnerabilities More ❯

IT Support Technician – Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced IT Support Technician looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of up to … hybrid working, and an excellent benefits package, this role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services … company-wide. Duties & Responsibilities Provide first and second line support to internal users across multiple sites. Administer Microsoft 365, including user management and application support. Maintain and troubleshoot hardware, networks, and security systems. Support remote access technologies and mobile device management. Assist with the deployment of new systems More ❯

IT Support Technician – Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced IT Support Technician looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of up to … hybrid working, and an excellent benefits package, this role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services … company-wide. Duties & Responsibilities Provide first and second line support to internal users across multiple sites. Administer Microsoft 365, including user management and application support. Maintain and troubleshoot hardware, networks, and security systems. Support remote access technologies and mobile device management. Assist with the deployment of new systems More ❯

IT Support and Asset Manager required to join a well established technology company with a global presence and a strong base in Edinburgh. As the organisation continues to scale and evolve, this role will be instrumental in shaping the future of IT operations across the UK and … beyond. You'll play a dual role, overseeing both internal support delivery and the strategic management of IT assets making sure the team runs smoothly and the tools they use are secure, compliant, and well managed. The Company: This is a long standing and highly respected player in … footprint while keeping a down to earth, collaborative culture. The Role: This is a dual focus role, with equal emphasis on two core areas: IT support delivery and asset management. On one side, you'll lead a small but skilled UK based support team, helping them deliver More ❯

IT Support and Asset Manager required to join a well established technology company with a global presence and a strong base in Edinburgh. As the organisation continues to scale and evolve, this role will be instrumental in shaping the future of IT operations across the UK and … beyond. You’ll play a dual role, overseeing both internal support delivery and the strategic management of IT assets making sure the team runs smoothly and the tools they use are secure, compliant, and well managed. The Company: This is a long standing and highly respected player in … footprint while keeping a down to earth, collaborative culture. The Role: This is a dual focus role, with equal emphasis on two core areas: IT support delivery and asset management. On one side, you’ll lead a small but skilled UK based support team, helping them deliver More ❯

IT Support Analyst Role Profile Reports to: Head of IT Location: Glasgow, office based Salary: Dependent on experience Hours: 42.5 hours per week (In accordance with a rota schedule) Role Overview Due to continuing expansion, we are looking to recruit a talented individual to work within our … IT Support team. As an IT Support Analyst, you will work as a valued member of the IT Support team and support all aspects of the business such as stores, warehouses and office staff. You will also work on projects to facilitate technological … configuration of hardware and software to company standard, including tills, desktops and laptops In a 1 st/2 nd line capacity, you will support the IT environment, and liaise with clients and users to troubleshoot any technical issues encountered As part of a team, you will respond More ❯

FINTEC recruit is seeking an IT Support Coordinator for our engineering client based at Westhill in Aberdeen. This is for 2 months, possibility of extension. Salary is £30,000 to £35,000 depending on experience, working 37.5 hours per week, Monday to Thursday 8:00 a.m. to … p.m. & on Friday 8:00 a.m. to 12:30 p.m. You will be delivering first-line helpdesk support and assisting with day-to-day operations. If you enjoy variety and being the go-to person for all things IT and admin, this could be the perfect role for … you! Responsibilities Providing 1st line IT helpdesk support to internal staff Troubleshooting basic hardware, software, and system issues Answering incoming calls and logging support tickets Ordering IT equipment and general materials for the business Supporting wider business administration and coordination tasks Skills and Experience required for More ❯

FINTEC recruit is seeking an IT Support Coordinator for our engineering client based at Westhill in Aberdeen. This is for 2 months, possibility of extension. Salary is £30,000 to £35,000 depending on experience, working 37.5 hours per week, Monday to Thursday 8:00 a.m. to … p.m. & on Friday 8:00 a.m. to 12:30 p.m. You will be delivering first-line helpdesk support and assisting with day-to-day operations. If you enjoy variety and being the go-to person for all things IT and admin, this could be the perfect role for … you! Responsibilities Providing 1st line IT helpdesk support to internal staff Troubleshooting basic hardware, software, and system issues Answering incoming calls and logging support tickets Ordering IT equipment and general materials for the business Supporting wider business administration and coordination tasks Skills and Experience required for More ❯

IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment is required for an innovative tech services firm. SALARY: Competitive + Generous Benefits (see below) LOCATION: Hybrid working … from the office in Glasgow, and from home JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL … experience within a service desk environment. As the IT Project Manager/Senior IT Project Support Engineer you will join a busy team where the two main priorities of the role are to provide senior level expertise with regard to design and implementation of solutions whilst supporting More ❯

IT Support Engineer - Glasgow - £24-26K An established client of ours in the Technology sector are looking for a IT Support Technician to join their internal IT department, on a permanent basis. The successful candidate will be responsible for providing Support users with … day-to-day operational support issues ,Installation maintenance and support of hardware assets and Systems administration including vendor updates on all platforms. Key Responsibilities: Serve as the first point of contact for telephone inquiries from contractual clients, logging tickets and gathering details about issues. Triage incidents during calls … root cause of issues and provide first-time fixes whenever possible. Deliver outstanding customer service, acting as the voice of the company. Offer ongoing support with clear, concise verbal and written communication. Log tickets in the support system and escalate issues to second and third-line support More ❯

Trainee IT Support Engineer Location: Glasgow. G33 4EN Salary: Circa £TBA + Benefits Contract: Full time, Permanent Benefits: • Flexible Working, • Online learning, • Competitive salary with annual pay progression, • Birthdays off, • Free parking, • Cash bonus schemes. We are Red Mosquito Ltd; we are recruiting and we want you! Red … Mosquito are IT support specialists and managed service providers based at our Operations Centre in Glasgow. We're in the business of providing top quality IT services driven by our passion for technology. Our team of experienced engineers operates throughout the UK doing the technical stuff so … that our customers IT systems run efficiently and seamlessly. Our Service Desk team delivers technical support and consultancy to a wide range of SMEs, assisting with infrastructure, hardware and software issues. We deliver high quality support via phone, remote access and on-site. We offer great opportunities More ❯

3rd Line IT Support Engineer Our client is seeking an experienced and motivated 3rd Line IT Support Engineer to join their dynamic team in Dundee . The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our clients. You will play a crucial role in providing advanced technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is on-site (daily) in Dundee, so candidates should live nearby and also possess a … full clean driving licence. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support teams to escalate and resolve complex issues efficiently More ❯

3rd Line IT Support Engineer Our client is seeking an experienced and motivated 3rd Line IT Support Engineer to join their dynamic team in Dundee . The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our clients. You will play a crucial role in providing advanced technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is on-site (daily) in Dundee, so candidates should live nearby and also possess a … full clean driving licence. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support teams to escalate and resolve complex issues efficiently More ❯

IT Support Technician - Entry-Level | Glasgow (On-site) Location: Glasgow Job Type: Full-Time, Permanent Salary: £22,000-£24,000 (DOE) + Training & Career Progression Are you IT-savvy and ready to take your first step into a tech career? We're working with a fast-paced … and friendly Glasgow-based organisation seeking a Junior 1st Line Support Technician to join their internal IT team. This is an ideal opportunity for someone who's technically literate, eager to learn, and looking to build a long-term IT career . What You'll Be Doing … Acting as the first point of contact for internal IT support queries (via phone, email, or ticketing system) Logging and tracking incidents and service requests Troubleshooting hardware, software, and basic networking issues Setting up laptops, desktops, and user accounts for new starters Escalating more complex problems to 2nd More ❯

Are you a junior IT Support Technician looking for the somewhere to grow your skills and career? You have an opportunity to join a global leader in their field with a Glasgow HQ in a support role that will cover all aspects of the business and see … you flourish under the support of extremely talented employees, all with long tenure within the business This role is perfect for an IT Graduate or someone with a year or 2 experience looking to further their career in a progressive and supportive environment. You will be involved in … all aspects of IT Support including new employee set up, service desk support and troubleshooting PC/Windows support The role has been created on the back of recent promotions within the team which demonstrates the strong company culture of training/development for its employees More ❯

HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in … automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology … including creation of process and technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage More ❯

HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in … automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology … including creation of process and technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage More ❯

HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in … automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology … including creation of process and technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage More ❯

Team. We’ll provide all the technical training you’ll need to be successful in your role You’ll complete the externally Digital Technology – IT Support Level 8 apprenticeship programme, which will set you up with excellent career prospects. For more information about the programme please see our … FAQs Our people are the foundation that success is built on, so we’re passionate about supporting them too. We’ll support you in completing your programme and you’ll be part of our growing community of apprentices This job does not meet Skilled Worker visa sponsorship requirements We … opinions in the room – and if you value this too, there’s a place for you with us. What you'll do As a IT Support Apprentice within our Digital X – Hosting Solutions Team you will : Support the provision of the day-to-day technology based services More ❯

Team. We’ll provide all the technical training you’ll need to be successful in your role You’ll complete the externally Digital Technology – IT Support Level 8 apprenticeship programme, which will set you up with excellent career prospects. For more information about the programme please see our … FAQs Our people are the foundation that success is built on, so we’re passionate about supporting them too. We’ll support you in completing your programme and you’ll be part of our growing community of apprentices This job does not meet Skilled Worker visa sponsorship requirements We … opinions in the room – and if you value this too, there’s a place for you with us. What you'll do As a IT Support Apprentice within our Digital X – Core Solutions Team you will : Provide support to ensure the operational health of the Mainframe platform More ❯

Are you an IT Support Technician looking for the responsibility to operate as a trusted senior member of a talented team? Would you like to work for a global leader in their field? You have the opportunity to join a family run business with a Scottish heart who … were established and having been leading the way since 1985 Reporting to the organisations Head of IT - you will act as a key member of the business tech function troubleshooting hardware, software and network issues in addition to supporting a busy service desk environment This position is based in More ❯

You will need to login before you can apply for a job. Capita are looking for an experienced IT Developer, specifically to provide Server and Infrastructure Support to a key Life & Pensions client in the UK. You'll be joining a focused and supportive team, doing an incredibly … licencing, firewalls, diagnosis/troubleshooting, system installation and maintenance. As such, we're looking for an individual with proven but varied experience as an IT Developer, able provide expertise across multiple functions. The role will be predominantly home-based in the UK, however occasional visits will be necessary to … week, however there will be a need to be on call on evenings/weekends when required (and compensated for accordingly). Job title: IT Developer - Server & Infrastructure Support Job Description: What will you deliver? Writing codes and debugging. Performing unit tests, documenting changes and refactoring less complexed More ❯

of specialist education is on the lookout for a 3rd Line Engineer to join the team. You will be responsible for delivering third-line support to drive the company’s growth. This role will involve troubleshooting and resolving a variety of technical issues across multiple business areas, escalating problems … when needed, and collaborating with other IT teams on complex investigations. This role is being offered as a hybrid working scheme, but you must be able to reliably commute to Bolton. A driving licence is a must for this role. Key responsibilities: Manage and resolve incidents, major incidents, problems … and service requests, ensuring timely updates and escalations as needed. Act as the first point of escalation for 1st and 2nd line support engineers. Conduct root cause analysis, implement corrective and preventive actions, and collaborate with the Infrastructure and Software teams to resolve technical issues and improve systems. Oversee More ❯