1 to 25 of 34 IT Support Jobs in Scotland

Junior IT Support Engineer Department: Business Operations Employment Type: Permanent Location: Glasgow Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and … international company offering a chance to be part of our success - read on if you think you're up for the challenge About the role Provide deskside and remote support for a variety of technologies including M365, Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose … Macbooks, and mobiles. Perform security-related tasks such as onboarding and offboarding users and preparing laptops for new employees. Supporting enterprise tools such Salesforce, Slack and Jamf. Adhere to IT best practices and support continuous improvements across the IT function. Skills, Knowledge and Expertise The ideal candidate will possess the following qualities: A proactive and positive attitude More ❯

solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at . With more than 200 expert staff across nine UK locations, Xerox IT Services aims to help SME organisations work smarter. That means expertise in identifying and implementing appropriate technologies, combined with the ability to support those solutions to optimise a … customer's return on investment. Xerox IT Services provides agile managed print, IT, VoIP and document capture technology, expertly deployed and supported for those smarter business outcomes. About the role: Technical Specialists play an integral role in providing a high-quality IT support services to our customers for the Glasgow, Scotland location. The primary function of … the role is to act as a 3rd line engineer that takes ownership of escalated IT support calls, due to either their high technical or priority nature. The individual should be comfortable liaising with customers over the phone or email, possess a familiarity of Xerox IT clients and the ability to access all relevant support tools More ❯

This is a great new opportunity for an experienced IT Support Technician to join a small team working from their office in Cullen and is ideal for someone whos located in or around the Moray area. Company Overview: Our client is an established, forward-thinking provider of IT solutions to a wide customer base. Their reputation has … responsive, cost-effective and professional and their mission is to apply quality technology backed up with a high level of service and support. Key duties and responsibilities for the IT Support Technician position: Providing telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system Diagnosing … and Network systems, Software applications & Email systems Collaborating with vendors and third-party providers to resolve technical issues and escalating as necessary Essential Skills and Experience Required for the IT Support Technician: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies Understanding of TCP/ More ❯

IT Support Analyst – Managed Services | Edinburgh (Client Visits Required) | Competitive Pay, Performance Bonus + Excellent Benefits Looking to grow your IT career with a Microsoft Solutions Partner that values people as much as technology? Join Quorum , an award-winning, employee-owned IT consultancy headquartered in Scotland. As a Microsoft Tier 1 Cloud Solutions Provider with … specialisations, we deliver high-quality services to organisations ranging from innovative start-ups to major financial institutions. Our Managed Services team is growing — and we’re looking for IT Support Analysts who thrive on solving problems, building client relationships, and staying ahead of the curve with the latest Microsoft technologies. Why Join Quorum? At Quorum, we don’t … just support technology – we support people. As a Scottish employee-owned company, our team truly shares in our success. We offer: Highly competitive salary Contributory pension Private healthcare Buy/sell holiday scheme Home broadband support Annual technical budget Bonus scheme linked to Microsoft accreditations Flexible, family-friendly working environment Award-winning workplace culture Exceptional training & development More ❯

IT Support Analyst – Managed Services | Edinburgh (Client Visits Required) | Competitive Pay, Performance Bonus Excellent Benefits Looking to grow your IT career with a Microsoft Solutions Partner that values people as much as technology? Join Quorum , an award-winning, employee-owned IT consultancy headquartered in Scotland. As a Microsoft Tier 1 Cloud Solutions Provider with 5 out … specialisations, we deliver high-quality services to organisations ranging from innovative start-ups to major financial institutions. Our Managed Services team is growing — and we’re looking for IT Support Analysts who thrive on solving problems, building client relationships, and staying ahead of the curve with the latest Microsoft technologies. Why Join Quorum? At Quorum, we don’t … just support technology – we support people. As a Scottish employee-owned company, our team truly shares in our success. We offer: Highly competitive salary Contributory pension Private healthcare Buy/sell holiday scheme Home broadband support Annual technical budget Bonus scheme linked to Microsoft accreditations Flexible, family-friendly working environment Award-winning workplace culture Exceptional training & development More ❯

We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently … and as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document … these requests using our Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provide optimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to business operations. Deliver a highly available and well-managed IT service, ensuring compliance with service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users More ❯

IT Support Analyst Edinburgh (Hybrid) Competitive Salary plus Benefits PermanentPosted Date: 01/07/25Start Date: Jul – Sep 26Meraki Talent are working with a respected UK law firm to find an experienced IT Support Analyst to join its established technology team in Edinburgh.This is a great opportunity for a hands-on IT professional to … deliver high-quality support and play an active role in firmwide IT initiatives. The firm is looking for a reliable and technically capable individual with proven experience in IT support, a strong service mindset, and a proactive approach to problem-solving. Responsibilities of the IT Support Analyst: Deliver second-line support for desktops … operating systems and business applications up to date and secure. Take part in deploying new systems and software, assisting with installation, integration, and user readiness. Actively contribute to internal IT projects, offering technical expertise and supporting delivery within deadlines. Help develop internal documentation and guidance to ensure consistent processes and knowledge sharing within the team. Background of the IT More ❯

1st Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £25,500 per annum + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park About us: BrightSkye are your friendly Coatbridge based IT Support partner that will make … and that your team can work productively and efficiently wherever and whenever they need to work Job Role: We are looking for a proactive and customer focused 1st Line IT Support Technician to join our growing IT team. This role is ideal for someone with a passion for technology and a desire to provide high quality technical … support to customers. As the first point of contact for IT related issues, you will play a key role in delivering technical assistance, resolving issues, and ensuring smooth day to day operations of all IT systems. Main Responsibilities: • Provide first line support for hardware, software, and network-related issues via phone and ticketing system. • Perform troubleshooting More ❯

Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager Secondary Duties To provide 2nd line application, OS and hardware support for internal and … and to escalate with relevant details where appropriate To carry out any other reasonable duties as requested by manager Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service More ❯

As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes … obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based … walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and More ❯

IT Support Engineers Edinburgh (Onsite) £24-27, 000 We're looking for enthusiastic, reliable and customer service focused IT Support Technicians to join our clients fast-paced team. Key Responsibilities: Assist the support desk by answering calls, chats, and resolving IT issues Provide excellent service to a varied client base and escalate tickets when … Azure) Experience with network troubleshooting Attention to detail and organizational skills Ability to work under deadlines and in a fast-paced environment Proven troubleshooting abilities Excellent communication skills It would be advantageous if you have previous experience working in a MSP environment. Please send your CV for consideration More ❯

The Opportunity: My client are looking for an enthusiastic IT Support Engineer to join and support their IT team. You will provide support on a variety of hardware and software issues across the business, diagnosing and troubleshooting to resolve fault and configuring new systems. This role would fit someone who has completed a Level … Apprenticeship in IT or a driven individual with prior first line support experience or relevant qualifications. Skills and Experience: Basic knowledge of Windows operating systems and familiarity with MS Office and Office 365 Understanding of basic networking (IP addressing, DNS, DHCP) Experience using ticketing systems (e.g., ServiceNow, Zendesk, Jira) Basic troubleshooting of hardware (PCs, printers, monitors, etc.) Familiarity … with Active Directory (e.g., password resets, account unlocks) Remote support tools knowledge (e.g., TeamViewer, AnyDesk, RDP) Role and Responsibilities: Answering and logging incoming IT support requests via phone, email, or chat Diagnosing and resolving common technical issues (password resets, software errors, connectivity issues) Escalating unresolved issues to second or third-line support Providing remote support More ❯

colleagues are encouraged to share and help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun space where you are encouraged … filled with nights out, team holidays, pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service desk space with the ability … to support up to the first line. Candidates already in a Managed Services role are perfect, but a candidate who has a background supporting an internal user base with a desire to work in the Managed Services space would also work. The role involves: Office 365 support and administration MDM - InTune Microsoft Server Microsoft Azure AD Basic Networking More ❯

colleagues are encouraged to share and help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun space where you are encouraged … filled with nights out, team holidays, pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service desk space with the ability … to support up to the first line. Candidates already in a Managed Services role are perfect, but a candidate who has a background supporting an internal user base with a desire to work in the Managed Services space would also work. The role involves: Office 365 support and administration MDM - InTune Microsoft Server Microsoft Azure AD Basic Networking More ❯

My nationwide client based in East Kilbride has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. In this role you will gain Lenovo training and certification. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Hardware support on Lenovo devices - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Location: Glasgow (Hybrid - 3 days office-based) Are you a hands-on IT Support Manager ready for your next challenge? Cintra is looking for an experienced and proactive IT Support Manager to join our growing team in Glasgow. This hybrid role offers the perfect balance between strategy and hands-on technical work - ideal for someone who … thrives on keeping systems running smoothly while driving innovation and improvement. What You'll Be Doing • ️ Managing core IT systems including Active Directory, Microsoft 365, Azure , and virtual environments • Maintaining strong cybersecurity posture , responding to alerts from tools like Sophos and Arctic Wolf , and addressing software vulnerabilities • Providing IT support to Global teams , both remotely and on … site, ensuring seamless day-to-day operations • Overseeing the IT hardware lifecycle - from onboarding and issuing laptops to decommissioning equipment • Leading and contributing to automation projects to enhance internal efficiencies • Managing a small IT team , providing leadership while also staying hands-on • ️ Continuously evaluating and improving processes and systems to support growth About You • Proven experience in More ❯

Depending on experience) Job Type: Full-time/35 Hours Benefits: Private healthcare, enhanced pension contributions, funded certifications, hybrid working options Are you a technically skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We're looking for a 2nd/3rd Line Service Desk IT Support Technician … to join our growing IT team and provide expert-level support to our clients. In this role, you'll resolve escalated IT issues, deliver proactive support, and contribute to infrastructure projects. You'll be working on a range of systems including networks, servers, Microsoft 365, and cloud platforms. This is an excellent opportunity to grow in … a fast-paced and supportive environment with ongoing learning and development. What You'll Be Doing: ? Responding to 2nd and 3rd line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and virtual environments (e.g., Hyper-V/ More ❯

Depending on experience) Job Type: Full-time/35 Hours Benefits: Private healthcare, enhanced pension contributions, funded certifications, hybrid working options Are you a technically skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We’re looking for a 2nd/3rd Line Service Desk IT Support Technician … to join our growing IT team and provide expert-level support to our clients. In this role, you’ll resolve escalated IT issues, deliver proactive support, and contribute to infrastructure projects. You’ll be working on a range of systems including networks, servers, Microsoft 365, and cloud platforms. This is an excellent opportunity to grow in … a fast-paced and supportive environment with ongoing learning and development. What You’ll Be Doing: ? Responding to 2nd and 3rd line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and virtual environments (e.g., Hyper-V/ More ❯

IT Support Engineer (SC Cleared) - 454267 Inside IR35 contract - £25 per hour - (short term assignment 1st October - 31st October) Role will require being onsite everyday - office location Lossiemouth Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities … Manage and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with … contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/ More ❯

Do you have a keen interest in good customer service and want to start your career in IT? Park's Motor Group is a private family-owned business which takes great pride in being Scotland's leading independent motor group. Our dealerships cover a diverse range of manufacturers and we have an impressive range of vehicles and services. There … is simply no comparison to Park's Motor Group in the Scottish motoring industry! Overview: As an apprentice you will be a member of the technical IT team and help with 1st line IT support for customers as well as learning about the products and services Park’s Motor Group provide. It is a busy role … that will require attention to detail but is important to the success of the whole team. The existing IT team will also be available to provide you with support and guidance as you learn your role and become more confident. This will be a 1-year apprenticeship where the successful applicant will work towards a diploma with QA More ❯

IT Support Analyst (Part Time) Part Time – 20 hours per weekFlexible working patterns across 2 – 4 days per week Midlothian (2 days required in office per week)Posted 26/06/2025Applications Welcome ASAPImmediate Start Preferred Meraki Talent is looking to hire a Part time IT Support Analyst to join one of their not-for … profit clients. The organisation is a longstanding trade body with a proud 100 year history of member support and industry representation. This position plays a crucial part in ensuring the smooth operation of systems used across all departments and functions. The successful candidate will act as a key point of contact for both system improvement and user support, helping to drive technical reliability and service efficiency across the business. Key Responsibilities of the IT Support Analyst Deliver hands-on support for internal business platforms, including CRM and membership systems. Provide first-line technical assistance to users, including issue resolution, user setup, and escalation when necessary. Assist in the evolution and refinement of internal systems More ❯

IT Support & Administrator My client is seeking an enthusiastic and capable IT Support & Administrator to join their team. This role offers a great opportunity for someone with a keen interest in technology and a proactive attitude to build their skills and contribute to a busy and varied IT function. Working closely with the Data Analyst … IT Support Officer, you will provide day-to-day support to users across the business. This includes troubleshooting hardware and software issues, maintaining IT systems, and supporting the rollout of IT projects. The role also includes responsibilities related to fleet services and asset management. Key Responsibilities: Provide first-line technical support to internal users … Diagnose and resolve IT issues both remotely and in person Set up new equipment and user accounts Monitor and maintain IT systems and networks Assist in documenting support processes and updating helpdesk tickets Contribute to IT-related projects and system improvements Record support calls and manage hardware repairs Maintain stock of essential IT equipment More ❯

IT Support & Administrator My client is seeking an enthusiastic and capable IT Support & Administrator to join their team. This role offers a great opportunity for someone with a keen interest in technology and a proactive attitude to build their skills and contribute to a busy and varied IT function. Working closely with the Data Analyst … IT Support Officer, you will provide day-to-day support to users across the business. This includes troubleshooting hardware and software issues, maintaining IT systems, and supporting the rollout of IT projects. The role also includes responsibilities related to fleet services and asset management. Key Responsibilities: Provide first-line technical support to internal users … Diagnose and resolve IT issues both remotely and in person Set up new equipment and user accounts Monitor and maintain IT systems and networks Assist in documenting support processes and updating helpdesk tickets Contribute to IT-related projects and system improvements Record support calls and manage hardware repairs Maintain stock of essential IT equipment More ❯

IT Support & Administrator My client is seeking an enthusiastic and capable IT Support & Administrator to join their team. This role offers a great opportunity for someone with a keen interest in technology and a proactive attitude to build their skills and contribute to a busy and varied IT function. Working closely with the Data Analyst … IT Support Officer, you will provide day-to-day support to users across the business. This includes troubleshooting hardware and software issues, maintaining IT systems, and supporting the rollout of IT projects. The role also includes responsibilities related to fleet services and asset management. Key Responsibilities: Provide first-line technical support to internal users … Diagnose and resolve IT issues both remotely and in person Set up new equipment and user accounts Monitor and maintain IT systems and networks Assist in documenting support processes and updating helpdesk tickets Contribute to IT-related projects and system improvements Record support calls and manage hardware repairs Maintain stock of essential IT equipment More ❯

MORRISON'S ACADEMY HMC: Co-educational 2 - 18 IT Support Engineer Full time Morrison's Academy is a vibrant independent day school with a strong sense of community, set in the beautiful town of Crieff, Perthshire. We are looking for a Support Engineer to assist our IT department. The ideal candidate should be highly organised, with … a strong technical background in managing school IT services, MIS systems, and user support. Please send your completed Application Form, cover note and CV to: Mrs Annabelle Currie, Operations Officer, Morrison's Academy, CRIEFF, PH7 3AN E-mail: Tel: Closing date for applications: 24 July 2025 at 12.00 ABOUT OUR SCHOOL Situated in Crieff, surrounded by stunning countryside, Morrison More ❯