26 to 50 of 54 IT Support Jobs in Scotland

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd … line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at More ❯

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd … line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part … of a team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. … Troubleshoot and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT service, ensuring compliancewith service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled efficiently. More ❯

1st Line IT Technician Location: Glasgow (Office-Based) Type: Full-Time A growing telecoms and IT services provider is seeking a skilled and enthusiastic 1st Line IT Technician to join a dynamic Managed Service Provider (MSP) Service Desk team. This is an excellent opportunity for someone passionate about IT support and eager to develop within … a technically diverse environment. Key Responsibilities Act as the first point of contact for IT support via phone and email Log and manage support tickets using the helpdesk system Diagnose and resolve issues involving hardware, software, networks, and user accounts Provide first-time fixes where possible and escalate complex cases when required Configure and deploy new devices … including PCs, laptops, and mobile devices Manage user accounts and permissions in Microsoft 365 and Active Directory Deliver remote and occasional on-site support Maintain clear communication with clients and ensure timely updates Essential Skills & Experience Experience in a 1st Line IT Support role (MSP background preferred) Excellent communication and customer service skills Strong troubleshooting and multitasking More ❯

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid/Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits The Organisation This fantastic opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships. Market … package & training programme, high employee satisfaction, & a list of reliable, long-term clients that they are already engaged with. The Job & Skillset This position is hiring for an experienced IT support analyst or engineer, working across all levels of support, from Tier 1 to Tier 3. Wide variety of tasks & support needs, it is important More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and … Administrator to create/manage automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology including creation of process and … technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and … Administrator to create/manage automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology including creation of process and … technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. More ❯

United Kingdom roads sector – Vinci, Jacobs and Breedon – joining together to provide trunk road network management and maintenance solutions to Transport Scotland. We rely on strong digital systems to support our teams — from office staff to engineers working on site. We’re now looking to bring in a motivated IT Support Apprentice to join our team and … build a career in IT support while gaining a nationally recognised qualification. Responsibilities: Setting up and maintaining user accounts and access permissions Installing, configuring, and updating hardware & software Troubleshooting user issues supporting laptops, printers, and mobile devices Learning the basics of networking and IT security Helping roll out new IT systems and updates across the company … Providing excellent customer service to colleagues at all levels Documenting solutions and maintaining IT records You don’t need previous IT work experience – we’ll provide the full training. We’re more interested in your attitude, curiosity and willingness to learn. Desirable skills: Hold (or be working towards) National 5’s/Highers, ideally including computing, business or More ❯

IT Support Specialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT Support Specialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive success click More ❯

JOB TITLE : 1st Line IT Support SALARY: £24,500 - £25,600 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of … to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact for customers, and you ll … ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You ll also work with other members of the technical support team, using their knowledge and experience, to reach a satisfactory resolution. REQUIREMENTS: We are looking for someone that has at least 6-12 months experience within a technical role More ❯

IT On-Site Support Engineer - East Kilbride - Long Term Contract (Inside IR35) My client are looking to recruit an onsite IT Support Engineer to join their busy team. The successful applicant will be able to demonstrate 1st/2nd line support experience and the role the role, due to start in January and has a … rate of £20p/hr - can be described as follows: Role Summary/Description: Onsite Support han click apply for full job details More ❯

Russell Group is a privately owned company which predominantly offers a range of end-to-end supply chain services by road, rail and sea. They are looking for an IT Support Apprentice to join their team in Glasgow. What’s involved? End to end case management for incidents and requests Directly assess and troubleshoot customer queries with a … Strict adherence to internal ICT controls Monitor ICT Service Desk compliance issues, taking remedial action or escalating as needed What do they need from you? A genuine interest in IT and technology Basic knowledge of computers, operating systems and common applications Good problem-solving and communication skills Willingness to learn and take direction Ability to work well within a … team Eligible and committed to completing an IT apprenticeship qualification Salary: £24,000 per annum Working hours: 40 hours per week, shifts to cover 6am – 6pm Benefits: Full training and support towards a nationally recognised IT qualification On-the-job experience with real responsibility Mentorship from experienced IT professionals Future prospects: Possibility of permanent position within More ❯

use of technology to improve operational effectiveness. Digital Division will work alongside the Estates Transformation Programme team to transform properties into a new modern network of buildings which will support a digitally enabled service model. About the Role As an IT Support Engineer, you will be responsible for providing end user support, both remotely and on … site, supporting multiple technologies whilst providing an excellent level of customer service by following processes and procedures that underpin the approach to the operational support of the Police Scotland end user estate, systems and infrastructure. This will include advising and leading on technical solutions as required as part of new technologies, projects and challenges as they arise. Responsibilities Providing … end user support, both remotely and on-site. Supporting multiple technologies. Delivering excellent customer service by following established processes and procedures. Advising and leading on technical solutions as required. Participating in new technologies, projects, and challenges as they arise. Qualifications You will be educated to HNC or industry certification level in a related technical discipline or have extensive demonstrable More ❯

Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients … core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve … and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part More ❯

My client based in Glasgow has an urgent requirement for an IT Support Engineer to join on a 12 month rolling contract working on a part time basis - one or two days per week. You will be working on the client tech bar, meeting internal staff face-to-face resolving software and hardware issues. This is a fantastic …/motorbike is essential. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

DUE TO THE ROLE BEING FULL TIME ON SITE, APPLICANTS MUST BE WITHIN A COMMUTABLE DISTANCE TO DUMFRIES. IT Support Analyst Contract - 6 Months Day Rate - £260 per day Inside IR35, Umbrella Company Location - Dumfries Full time on site Your responsibilities in the role Act as an integral member of the site-based project team, serving as the … primary IT point of contact for SMEs, Power Users, and End U click apply for full job details More ❯

Please note this role requires an immediate starter and you live near East Kilbride** Clean driving licence and access to own vehicle Excellent opportunity for an IT Administrator to join a global manufacturing organisation providing 1st and 2nd line support on an initial 6-month contract - £150 per day (INSIDE IR35). Are you a dynamic, hands-on … IT professional who thrives in a fast-paced environment and enjoys variety in your day-to-day work? In this role, you will be a key part of their UK IT Service Desk, supporting over circa users locally and assisting with remote support for an additional users in Asia. You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: Provide 1st and 2nd line support across desktop, laptop, server, and printer systems Administer Microsoft 365 and Windows 11 environments Perform patching and support for various business applications Manage IT peripherals and printer systems across multiple UK More ❯

Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients More ❯

28k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving … technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

28k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving … technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Responsibilities Description of Role As L1 Helpdesk you will be responsible for: First line support, including troubleshooting and remote diagnostics for: End user Windows 11, android, iSO devices Microsoft365 and Entra Windows Server 2022 Infrastructure including wireless, switches, firewalls Business systems: SAP ByDesign (ERP … all help desk tickets to resolve or escalate, meeting SLA’s Understand cyber security controls to escalate suspicious activity Utilise AI tools such as Copilot to automate and improve support Communicate with staff during an issue or incident Must be able to attend the office everyday. Qualifications For development purposes the following knowledge, skills and experience are required. Key … particularly service levels) Ability to perform well under pressure (incidents) An inquisitive mind (pro-actively identifying issues or incidents using remote management tools) EXPERIENCE Prior experience providing first-line support within a service provider setting is preferred. Proficient computer literacy, including expertise with the Office 365 product suite and remote access/support tools. Familiarity with M365 administration More ❯

Joining our team will provide valuable exposure to a wide range of technologies, enabling professional and personal growth. Key Responsibilities Deliver exceptional 1st Line support by communicating clearly and accurately with staff. Set up computer hardware and install required software. Escalate support incidents when first-time fix is not possible within a reasonable time. Achieve agreed customer service … levels. Provide technical support and fault diagnosis. Communicate effectively with colleagues and external suppliers. Required Knowledge and Experience Excellent telephone manner and communication skills. Reliable, hardworking, and self-motivated. Organised with strong planning skills. Basic understanding of PC hardware and technology products. Proficient in Microsoft Windows and Microsoft Office. Confidence in diagnosing and resolving staff IT issues. More ❯

Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing … and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA’s) Support recurring meetings, events, and after-hours … the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet More ❯

a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯