Consultant - Manager, Service Design, Deloitte Digital
- Hiring Organisation
- Deloitte
- Location
- Edinburgh, Midlothian, United Kingdom
- Salary
- £ 60 K
will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. You will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver … reduce wasteApplying Technology for Service Excellence: Advise clients on implementing cutting-edge technologies such as CRM, AI, voice, automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Utilise knowledge of GenAI solutions to help solve customer service challenges and deliver enhanced customer and colleague experiences.Shaping Customer ...