an onsite role. This position is responsible for managing all aspects of multiple projects, such as migrating Cisco UC Voice Core, Voicemail, Voice Recording, and Contact Center platforms to SaaS solutions. The role will also supervise the rollout of a new cloud-based broadcast streaming service to replace the current on-premises system. Current applications in scope include Cisco CUCM … Specific experience working in a Hybrid Project management environment Demonstrated experience with Unified Communications or voice platform migrations (such as Cisco UC, Contact Center, Voicemail). Strong knowledge of SaaS models, cloud infrastructure, and vendor management. Excellent communication, stakeholder management, and organizational abilities. Skilled at managing complex dependencies and fostering alignment across global teams. PMP, PRINCE2, or a similar certification More ❯
Head of Technical Support Leith, Edinburgh (Onsite) £50,000 - £60,000 DOE Bright Purple are looking for a Head of Technical Support to join a growing SaaS client. Youll be part of a values-led, local team that believes in taking ownership, making things happen, and doing great work together. Expect greenfield projects, hands-on responsibility, and the chance to … and coaching others. What Youll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving … engineers as the team grows Acting asa trusted technical point of contact for customers What Were Looking For: Proven experience leading technical support or service delivery in aSaaS or MSP environment Deep networking knowledge TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada, Unifi, Plasma Cloud, or Open Mesh More ❯
Head of Technical Support Leith, Edinburgh (Onsite) £50,000 - £60,000 DOE Bright Purple are looking for a Head of Technical Support to join a growing SaaS client. You'll be part of a values-led, local team that believes in taking ownership, making things happen, and doing great work together. Expect greenfield projects, hands-on responsibility, and the chance … others. What You'll Be Doing: Leading the technical support team and setting the standard for service excellence Providing second and third-line support for users of Stampede's SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving … as the team grows Acting asa trusted technical point of contact for customers What We're Looking For: Proven experience leading technical support or service delivery in aSaaS or MSP environment Deep networking knowledge - TCP/IP, DNS, DHCP, VLANs, firewalls Hands-on experience with cloud-managed WiFi systems like CloudTrax, Omada, Unifi, Plasma Cloud, or Open Mesh More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Cathcart Technology
knowledge in both UX and User Research to apply. Our client is asoftware house that develops a suite of niche applications, and candidates who have experience designing B2B SaaS applications would be desirable for this contract. Candidates wishing to apply should be able to start within the next four weeks and have experience in most of the following: Key … Skills & Experience ** UX ** User Research ** Figma ** Jira ** SaaS **Agile A competitive daily rate of £375 to £400 is on offer. However, candidates must be well versed in getting up to speed quickly and be able to hit the ground running. This contract offers remote work and is Inside IR35, but you'll be expected to attend all stand ups and More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
knowledge in both UX and User Research to apply. Our client is asoftware house that develops a suite of niche applications, and candidates who have experience designing B2B SaaS applications would be desirable for this contract. Candidates wishing to apply should be able to start within the next four weeks and have experience in most of the following: Key … Skills & Experience ** UX ** User Research ** Figma ** Jira ** SaaS **Agile A competitive daily rate of £375 to £400 is on offer. However, candidates must be well versed in getting up to speed quickly and be able to hit the ground running. This contract offers remote work and is Inside IR35, but you'll be expected to attend all stand ups and More ❯
Customer Success Manager - Edinburgh I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented CustomerSuccess Manager who is passionate about customer onboarding, long-term client success, and driving product adoption. This is an excellent opportunity for someone who thrives in a fast-paced … customer usage data to proactively address any risks or gaps in engagement. To be considered, you will have: Proven experiencein Customer Success, Account Management or Onboarding within a B2B SaaS environment. Strong relationship-building and communication skills. Confident delivering product training and driving customer engagement. Experience working with platforms such as HubSpot, Zendesk, and Slack (or similar). A proactive … insights to guide customer strategies. Someone who thrives in a dynamic, fast-growing company. If youre a Customer Success professional looking to take the next step with an exciting SaaS company, Id love to hear from you. Please apply with your most up-to-date CV for consideration. Bright Purple is an equal opportunities employer: we are proud to work More ❯
Business Development Manager Branded SaaS Solutions The Client: A leading technology firm with a well-known and respected suite of products and services. They hold a significant share of the UK market where all End-User customers are aware of their strong brand presence. They offer a range of competitive advantages that help to meet and exceed customer demands and … BD, Senior Account Management or Team Leadership. The Person: Its likely that you are a proven BD sales person with a track record of winning new accounts within aSaaS/Software environemnt. The Rewards: A basic salary of £60 - 70,000 is on offer with an uncapped commission scheme. Full benefits package. Please submit your application online. Sales Recruit More ❯
Business Development Manager Branded SaaS Solutions The Client: A leading technology firm with a well-known and respected suite of products and services. They hold a significant share of the UK market where all End-User customers are aware of their strong brand presence. They offer a range of competitive advantages that help to meet and exceed customer demands and … BD, Senior Account Management or Team Leadership. The Person: Its likely that you are a proven BD sales person with a track record of winning new accounts within aSaaS/Software environemnt. The Rewards: A basic salary of £60 - 70,000 is on offer with an uncapped commission scheme. Full benefits package. Please submit your application online. Sales Recruit More ❯
Account Manager - Hybrid/Edinburgh I am currently working with a rapidly growing SaaS company that is making a significant impact in its sector. They are looking to hire a talented Account Manager. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building relationships, and wants to work for a company where their input … for your accounts, coordinating with Product, Support, and Sales to meet client needs. If you're an experienced Account Manager looking to take the next step with an exciting SaaS company, I'd love to hear from you. Please apply with your most up-to-date CV for consideration. Bright Purple is an equal opportunities employer: we are proud to More ❯
Account Manager - Hybrid/Edinburgh I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a Talented Account Manager This is an excellent opportunity for someone who thrives in a fast-paced environment, loves building relationships, and wants to work for a company where their … champion for your accounts, coordinating with Product, Support, and Sales to meet client needs If youre a experienced Account Manager looking to take the next step with an exciting SaaS company, Id love to hear from you. Please apply with your most up-to-date CV for consideration. Bright Purple is an equal opportunities employer: we are proud to work More ❯