22 of 22 Customer Experience Jobs in Sheffield

Senior Customer Experience Manager, EU AMZL Concessions Job ID: Amazon UK Services Ltd. Please note: This position can be based in any of the following corporate offices: MAN11 Manchester, MAD15 Madrid, LHR35 London, LIN11 Milan, MUC11 Munich or CDG10 Paris Are you passionate about improving the customer … manage large-scale programs that improve the customer experience and find ways to positively surprise our customers with our services. As Senior CX Manager, you will be responsible for developing and implementing programs that improve both customer experience and efficiency by process improvements. Achieving such aspirational … weekly and monthly action plans to deliver programs as per roadmap. • Identify and analyse data to isolate issues, develop solutions and prioritize opportunities for CX improvements. BASIC QUALIFICATIONS • Bachelor's Degree • Experience managing complex, cross-functional projects • Demonstrated experience developing and implementing operational processes that improved customer More ❯

driven decision-making. SaaS Operational Excellence Drive the evolution of our operating model to establish best-in-class SaaS capabilities. Leverage technology to enhance customer experience, operational efficiency, and business scalability. Design and implement streamlined, high-impact processes that support sustainable growth. Integration of Acquired Companies Lead the … successful onboarding of acquisitions into the Tes ecosystem. Maximize business value and customer benefits by optimizing post-merger integration. Align operational models to harness synergies and drive strategic objectives. Establish and oversee a centralized business roadmap. Ensure the seamless execution of strategic initiatives across departments and regions. Develop monitoring … business analysis, change management, and Agile methodologies. Foster a company-wide culture of continuous improvement and operational excellence. What will you need to succeed? Experience Proven experience in leading and delivering complex transformation programs in fast-paced environments, ideally within SaaS. Demonstrated track record in driving large-scale More ❯

core, ensuring they are innovative, trusted education solutions. Role overview: Tes is seeking a seasoned and strategic Head of Secondary Sales to drive new customer acquisition and expand our presence in the UK secondary school sector. This management-level role will lead a team of Business Development Professionals to … develop sales strategies and promote cross-selling of relevant Tes products within existing customer accounts, including small Groups. The successful candidate will have strong sales leadership experience and a deep understanding of the secondary education market. Key Responsibilities: Lead, mentor, and develop a team of Business Development Professionals … sales lifecycle from prospecting to deal closure, ensuring high conversion rates. Work closely with marketing teams to align on integrated campaigns that support new customer acquisition and sales targets. Identify and implement cross-selling opportunities for additional Tes products within existing secondary school customers. Align cross-selling initiatives with More ❯

seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in between. You'll help us optimise our supply chains to make our customer experience even … conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree in analytics or equivalent - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in supply chain - Experience making recommendations and decisions … based on complex analyses and data PREFERRED QUALIFICATIONS - Master's degree in analytics or equivalent - Experience leading process improvements - Strong oral and written communication skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based More ❯

support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new … in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position Responsibilities: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLA’s … Creating knowledge articles and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, were currently seeking an experienced AV Project Manager to join our team. As an AV Project Manager, you'll lead the delivery of best … the project Take full ownership of financial performance, as well as quality and client relationships throughout Report project progress back to the business Required Experience You will need to be a proven Project Manager with strong AV experience A good understanding of relevant AV equipment to include Digital … DMX Lighting and BMS integration Familiarity with AV industry standards such as AVIXA (InfoComm) and certifications (CTS, CTS-D, CTS-I) is a plus Experience working with design software (AutoCAD, Visio, etc.) is a plus Salesforce experience Strong communication skills at all levels and an ability to drive More ❯

Partner with senior leadership to establish, prioritize, and execute improvement initiatives - Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience A day in the life As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in … manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a … on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better. BASIC QUALIFICATIONS - A degree - Relevant experience communicating with and influencing a range of different stakeholders including senior management - Relevant experience in managing large-scale programmes or projects - Advanced proficiency More ❯

network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into … develop existing products in EU like ROCA, QL and PAT tailored for EU marketplace - Coordinate between PM teams to optimize demand orchestration, UI/CX opportunities, and external market inputs A day in the life As a part of this team you would work on technology product management for an … skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating More ❯

and enthusiastic individual to join their team as a Level 4 Network Engineering Apprentice . This is a fantastic opportunity to gain hands-on experience, industry-recognised qualifications, and a solid foundation in IT networking and support. A Typical Day in the Job: Act as the first point of … and manage ticket queues, assisting in backlog reduction and workload balancing. Identify equipment and system access requirements for new users. Deliver a high-quality customer experience through consistent communication and support. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary … Cycle to work scheme Free eyecare Hands-on training and mentorship Opportunity to earn a Level 4 Network Engineer qualification while gaining practical industry experience Desired Qualities, Skills and Knowledge: Strong written and verbal communication skills (essential). Excellent problem-solving and decision-making abilities. Organised and able to More ❯

data is at the heart of what we do. About the role As a Privacy Apprentice you will join the Privacy function and gain experience across the full portfolio of activities. The apprenticeship program provides unique exposure and is designed to provide deep insight into the Data Privacy Office … function to gain the skills, knowledge, and experience to kickstart a successful career in Data Protection. During the 24-month scheme you will gain experience across the 3 arms of the team: Privacy Assessments and Information Rights and Governance Governance, Risk, Compliance and Culture Privacy Assurance Management Programs … are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs. An operation of this More ❯

our DNA. We are deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, we are currently seeking an experienced AV Project Manager to join our team. As an?AV Project Manager, you will lead the … of 150 are our most important customers.We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we are officially one of the Best Companies in … the top down by James, our MD (who hates titles and is just simply James) and the leadership team who make sure that brilliant customer service is at the heart of everything we do.When you meet us, you will see what we mean. It is so important that we More ❯

and share them with the squad. Technically aware, you will write user stories and create test criteria For this role you must have B2B experience in a Product Owner role and any knowledge of the energy sector is an advantage. Key Responsibilities Include - Work with the Product manager to … into a backlog of initiatives. Engage with the engineering team to align on approach and implementation. Drive the definition of user journeys and the customer experience, working with your design team to deliver wireframes and UX. Break down the epics into features. Plan and schedule 'Ready for Dev … Maintain relevant documentation. Work with the Product Manager as required. Skills Required - Ability to analyse complex product requirements Ability to manage multiple projects B2B experience as a Product Owner Excellent communication skills An understanding of the energy sector Previous knowledge working as a product owner. This is a great More ❯

and share them with the squad. Technically aware, you will write user stories and create test criteria For this role you must have B2B experience in a Product Owner role and any knowledge of the energy sector is an advantage. Key Responsibilities Include - Work with the Product manager to … into a backlog of initiatives. Engage with the engineering team to align on approach and implementation. Drive the definition of user journeys and the customer experience, working with your design team to deliver wireframes and UX. Break down the epics into features. Plan and schedule 'Ready for Dev … Maintain relevant documentation. Work with the Product Manager as required. Skills Required - Ability to analyse complex product requirements Ability to manage multiple projects B2B experience as a Product Owner Excellent communication skills An understanding of the energy sector Previous knowledge working as a product owner. This is a great More ❯

our DNA. We are deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, we are currently seeking an experienced AV Project Manager to join our team. As an?AV Project Manager, you will lead the More ❯

The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, were currently seeking an experienced AV Project Manager to join our team. As an AV Project Manager, you'll lead the delivery of best More ❯

technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a More ❯

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens … fast-paced environment. PREFERRED QUALIFICATIONS Master's degree in Electrical Engineering, Computer Science, or a related field. Program/Project management of EVC electrification. Experience within the EV charging industry. Proficient in other spoken languages. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce … is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more More ❯

Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of services … licence and have the ability to use own vehicle for work purposes (desirable) Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective Next Steps: If this sounds like the role for More ❯

over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT … Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of More ❯

accept card payments anytime, anywhere. SumUp Point of Sale System : An intuitive and user-friendly POS system that helps businesses manage transactions, inventory, and customer data efficiently. SumUp Kiosk : A user-friendly, self-service payment solution designed to streamline the checkout process for businesses in various industries. SumUp App … Marketplace : A platform that offers a variety of integrations and apps to help businesses streamline operations and enhance their customer experience. We are looking for sales personnel to join us throughout the UK and Ireland. Your personal profile should embrace Industry experience is ideal, but by no means … targets is second nature to you Your exceptional communication skills foster lasting client relationships A genuine passion for supporting local businesses drives your work Experience in lead generation, cold calling, and pipeline development strengthens your profile Our extensive product range ensures an excellent rewards package with a Commission Structure More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯