6 of 6 Customer Experience Jobs in Sheffield

Role Purpose The Professional Services Coordinator is responsible for planning, coordinating and supporting the successful delivery of customer projects across the business. The role acts as the central point of communication between clients, engineers, operations, sales teams and internal stakeholders to ensure projects are delivered efficiently, professionally … updates throughout the lifecycle of their projects. They will serve as the primary client contact from project initiation through to completion, ensuring an excellent customer experience and maintaining high standards of communication at all times. Key Responsibilities Project Planning & Coordination Coordinate multiple customer projects simultaneously from initiation ...

prospecting Understand each merchant's needs and recommend the most suitable solution Deliver and install payment terminals for new customers, ensuring a smooth onboarding experience Keep CRM records accurate and up to date Build long-term customer relationships by delivering an excellent customer experience Share customer … Attributes Strong communication and relationship-building skills Self-motivated with the resilience to work towards ambitious goals Organised and confident managing your own territory Customer-focused with a consultative approach to selling Commercially minded with strong problem-solving skills Our Values At Flatpay, how we work matters as much ...

Title: Professional Services Engineer Department: Technical Services/Professional Services Location: Sheffield (with travel to customer sites as required) Role Purpose The Professional Services Engineer is a senior technical specialist responsible for designing, scoping, implementing, and supporting complex IT solutions for both clients and internal business systems. The role … senior escalation point for complex technical issues and provide mentoring and knowledge sharing to engineers across the business. This position requires a proactive, customer-focused individual with strong technical expertise across Microsoft technologies, networking, cloud platforms, cybersecurity, and infrastructure solutions. Key Responsibilities Technical Consultancy & Solution Design Engage directly with ...

realisation, linking transformation activity directly to financial, operational and service outcomes. Ensuring the programme delivers measurable improvements in cost, service quality, consistency and customer experience. Tracking delivery against agreed milestones and taking appropriate action to maintain momentum and address risks or challenges. What You Will Need to Apply: Proven … experience leading the execution and delivery of large-scale Shared Services, Global Business Services or enterprise transformation programmes. A strong track record of translating high-level operating models and transformation strategies into detailed, implementable designs. Deep operational understanding of Shared Services environments and what good practice looks like within ...

community lettings. Handle right to buy applications, property disposals for development, land acquisitions for regeneration, and provide ratings advice and asset valuations. Deliver excellent customer service, acting as the first point of contact for property-related queries via email, phone, or face-to-face interactions. Log, allocate, and respond … collation of management information to ensure a professional, efficient, and cost-effective service. Review current working practices to enhance resource use and improve customer experience. Assist in the preparation of marketing materials, manage client data, and support the development of communication plans. Required Skills & Qualifications: Strong administrative background with ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...