6 of 6 Customer Experience Jobs in Sheffield

support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure … ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience What will you be doing: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed ...

delivering innovative and trusted solutions. About the Role We're looking for a strategic and results-driven Head of Secondary Sales to lead new customer acquisition and expand Tes' presence in the UK secondary school sector. You'll manage a team of Business Development Professionals, driving sales strategies … including small Groups. Key Responsibilities Lead, mentor, and develop a high-performing sales team to exceed targets Design and execute strategic plans for new customer acquisition Drive cross-selling opportunities within existing accounts Collaborate with marketing, product, and customer success teams to accelerate growth Monitor market trends ...

Support Specialist This is a key opportunity for an experienced Senior IT Technical Support Specialist to join a growing organisation where technical excellence and customer service sit at the heart of the business. The Role Based at the Sheffield head office, you will act as a senior escalation point … while also contributing to service improvement initiatives and supporting the wider technical team. This role is ideal for someone with strong hands-on technical experience, a structured troubleshooting approach and a genuine passion for delivering a great customer experience. Key Responsibilities Provide advanced technical support, ensuring issues ...

allowance + bonus and benefits. Principal Accountabilities - Manage complex projects from early stages of the sales cycle through to successful delivery, ensuring alignment with customer expectations. - Serve as the main point of contact from order confirmation, maintaining strong communication and trust throughout the project lifecycle. - Understand and validate both … customer needs and technical requirements, guaranteeing they are met at every stage of the project. - Communicate customer requirements effectively to the Operations department to ensure accurate solution build and adherence to agreed specifications. - Organise and lead Factory Acceptance Tests (FAT) both in-house and onsite, delivering a positive ...

Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of services … apply knowledge of the principles of the Data protection act 2018/GDPR Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective Next Steps: If this sounds like the role ...

Installation Engineer - Satellite & Networking - UK Wide Excellent opportunity to join a growing technology services organisation delivering high-speed connectivity and networking solutions across varied customer sites.* Full-time, permanent field-based role supporting satellite broadband and networking installations across the UK.* Hands-on position covering Starlink installations, routers, access … across infrastructure, construction, and engineering environments. They deliver critical networking and satellite solutions to enterprise customers, with a strong focus on quality, safety, and customer experience. What will you be doing? In this Installation Engineer role, you'll work as part of the Operations team delivering on-site satellite ...