documents Ensure calls and documents adhere to established guidelines and best practices Reporting and data analysis Liaising with finance, cybersecurity and other teams Continuous processimprovement As an Incident Management Analyst you'll be/have: Bachelor's Degree (Accounting/Finance/Cybersecurity/Data Science etc. More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
83zero
and problem-solving skills Experience working in Agile/Scrum teams, defining user stories, and managing delivery A proactive mindset with a passion for processimprovement and collaboration Package & Benefits: Permanent role £60,000–£65,000 base salary 10% annual bonus Hybrid working: 2 days per week in More ❯
teams as the third line on resolving customer issues. Follow defined Support SLAs and KPIs. Work to continuously improve support processes: Identify areas for processimprovement and suggest proactive solutions to enhance the overall customer experience. Ensure continuous alignment of our platforms and processes with best practices. Excellent More ❯
Subject Matter Expert (SME) Lead client calls, present insights, and share best practices Mentor teammates and contribute to internal training and documentation Drive continuous process improvements across Client Care What You Bring Experience in a client-facing SaaS support role (B2B preferred) Native or C1 minimum French Language Strong More ❯
impact solutions. Contribute to the development of the data roadmap and architecture strategy. Conduct exploratory data analysis to identify trends, patterns, and opportunities. Champion process improvements and advocate for best practices in data engineering. Stay informed on emerging tools, frameworks, and practices in the data space. Requirements Strong expertise More ❯
career development and technical growth. Identify and eliminate blockers while improving tooling, automation, and development workflows. Promote operational excellence through effective monitoring, alerting, and process improvement. Coordinate cross-team initiatives and ensure successful delivery of complex features. Requirements: Passionate about building products that make a real-world impact. Bachelor More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Client Server
also help to drive the adoption of AI within the business, introducing things like chat bots and exploring the use of AI to make process improvements. This is an impactful role where you'll report into and collaborate with the CTO, you'll have a lot of visibility and More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Dynamic Search Solutions
a passion for leading high-performing technical teams? Do you thrive in environments where you can shape delivery, enhance support operations, and drive continuous improvement? If so, this is your opportunity to step into a key managerial role overseeing both delivery and support for critical EUC services across Citrix … team and IT/business stakeholders. Translate business requirements into technical plans and provide updates on project progress, risks, and outcomes. Technical Direction & Continuous Improvement Promote ongoing optimization of EUC services through processimprovement, automation, and adoption of modern technologies. Keep up with trends and developments in More ❯
third-party partners. A successful engagement analyst will collaborate across functions to support delivery of partner facing materials including reports, ways of working and process documentation, and product information while driving delivery of strategic internal programs and process improvements. Responsibilities: Collaborate with internal teams to develop and execute … to support from the intake stage through triage and assignment Stay up to date with industry trends and best practices in media and entertainment, processimprovement, and syndication or wholesale business Build good working relationships with both internal GS teams and partners Basic Qualifications: 1-2 years of More ❯
and end users. We close the gap between your expectations of business transformation and the reality of what gets delivered, whether that is technology, process, or people change. They are looking to bring on board individuals who are passionate about finance transformation and have a proven track record in … responsible for guiding and supporting clients through the deployment of new technology. This role is a blend of stakeholder and project management, solution and process design and change management with a focus on supporting Finance teams and the wider business through their transformation journey. Apply now for a full … the design and meets the requirements of the business. Working with the business to define and embed new ways of working. Working on internal processimprovement projects More ❯
team of Complaints Advisors. This rocket ship of an organisation is seeking a highly motivated, customer focussed leader who is passionate about developing teams, processimprovement and innovation in customer complaints. Duties include: Oversight of the end-to-end complaints process, ensuring timely and effective resolution of … customer complaints. Managing, training and mentoring a team of complaints specialists. Review and refine company complaints procedures, implementing change where necessary. Drive continuous improvement and a positive growth mindset in the team. Utilise data insights to monitor trends and drive continuous improvement. Ensure best customer outcomes in line with … communication and interpersonal skills. Experience using Zendesk is highly advantageous. Strong leadership qualities with the ability to inspire and motivate teams. Experience driving continuous improvement in a data driven environment. Understanding of FCA regulations/Consumer Duty/FOS resolution. Hybrid role: Central London office 3 days per week. More ❯
you ready to transform legal operations with innovative technology? Our highly prestigious law firm client is seeking an Innovation Manager in London to drive processimprovement, legal tech adoption, and strategic solutions that enhance productivity and client service. This is a brand-new role for the London office … best practices in legal tech Support change management and firm-wide modernization initiatives What They Are Looking For: Expertise in legal technology, AI, and process automation Strong problem-solving, communication, and stakeholder engagement skills Experience in legal operations or professional services Background in project management, change management, or legal More ❯
specialists, to ensure alignment and consistency in data-driven planning. Model Management: Oversee version control, user access, and new-user onboarding. Enhancements: Drive continuous improvement by identifying and implementing upgrades to the Anaplan models. Stakeholder Engagement: Act as a bridge between technical teams and business stakeholders, delivering actionable insights … paced environments, managing BAU operations and long-term projects simultaneously. Excellent communication and stakeholder management skills, with experience engaging with senior leaders. Analytical and process-improvement skills, with a passion for delivering data-driven solutions. If you're interested, please apply here or send your CV directly to More ❯
drive innovation, inform decision-making, and create value for customers. With our commitment to excellence, we continuously push the boundaries of data integration, ETL process and issue resolution. Idox fosters a culture that celebrates curiosity, collaboration, and continuous learning, empowering our team to explore new ideas and solve complex … transformation and assist issue resolution Post Migration support Provide support to customers post-migration, assisting with reconciliation and issue resolution Provide feedback from ongoing improvement Technical experience Undertake database extractions from back-office software solutions commonly used in Local Government regulatory services, ensuring completeness and accuracy. Lead and execute … quickly and efficiently. Communication: Excellent ability to convey technical concepts to non-technical stakeholders, collaborate with customers and work cross-functionally with internal teams. ProcessImprovement: Willingness to contribute to development of new processes and tools to streamline service quality and enhance delivery speed. Desirable Skills and Experience More ❯
customers! We’re lucky to have a very welcoming customer base. A key requirement of the role is to understand their structure, stakeholders, decision-process and procurement processes; Review and manage standard commercial agreements, where necessary and appropriate; negotiate contracts, version control and manage contractual delivery; Ensure compliance with … terms, renewal dates, and key clauses using our CRM; Collaborate with leadership on maintaining and updating contract templates. Renewals Ownership & Automation Own the renewals process for all UK blue light customers, ensuring timely and successful renewals; Lead the design and implementation of a more automated renewals workflow via HubSpot … CRM, including workflows, tasks, email templates, and reporting dashboards; Identify and eliminate manual bottlenecks in the current renewals process to improve efficiency and customer experience; Monitor and act on renewal risk signals; engage customers directly where needed; Partner with teams across the business (finance, CX) to define renewal touchpoints More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Focus on SAP
skills. Understanding of clustering, high availability, and disaster recovery strategies for SAP BO. Ability to troubleshoot complex system and report issues. Strong documentation and processimprovement skills. Prior experience with SAP BO version upgrades and system implementations. Consulting background is a plus. Strong communication skills (oral & written) Rights More ❯
and leading best practice and disruptive business transformation initiatives. Main Duties and Responsibilities Lead and manage the Quantitative Analytics team, driving digitization, automation, and process improvements. Develop and implement data-driven strategies to optimize performance and reporting. Utilize Power BI, Snowflake, Python, and SQL databases to analyze and report More ❯
of M365 security solutions · Support implementation programs for complex enterprise scale solutions · Integrate cloud applications with security products. Troubleshoot integration issues. · Contribute to overall process improvements and documentation · Candidates must be able to perform system administration operation duties, which may require having a non-traditional working hour · Should have More ❯
IT Security innovation through their SaaS product suite. They are seeking a hands-on Engineer to lead and mentor the IT support team, driving process improvements, automation, and ensuring compliance with security standards. This role will be managing a team of 3 support engineers, and optimising AI Agents. In More ❯
s seeking a Infrastructure Engineer to join their growing team. This is a hybrid role that blends complex technical escalations with project delivery and process improvement. The right candidate will be proactive, solution-focused, and passionate about automation and continuous improvement. You'll be involved in the full project More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Catch Resource Management
D365 F&O Developer/Technical Consultant to join their internal team on a permanent basis to assist with multiple, new implementations of D365, process improvements and new developments to their ERP estate. This person will be responsible for taking the lead in planning, developing and supporting D365FO solutions. More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Hitachi Vantara Corporation
processes to assess whether they meet business needs. Formulate and present recommendations accordingly. Support change management plans to stakeholders as needed to communicate policy, process, vendor, and other changes. Collaborate closely with Mobility Program Management and Compliance colleagues to optimize policies, vendors, systems, and processes. Drive continuous processimprovement and assignee experience. What you bring to the team We are looking for a team player, who is motivated by delivering great work and the Hitachi vision. Under our hybrid working model, employees can work flexibly from home or the office, depending on business requirements. The ideal More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Robert Half
modelling support for new business opportunities, pricing proposals, commercial negotiations, and contract renewals. Deliver scenario analysis to assess the financial impact of commercial initiatives. ProcessImprovement & Automation Continuously seek ways to improve reporting efficiency, data accuracy, and business engagement through automation and process enhancements. BENEFITS: A highly … salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. More ❯
including the firm’s partners and clients, the firm’s legal practice and other Business Services teams. Promoting a culture of innovation and continuous improvement across the firm. Maintaining knowledge of, and ensuring compliance with, quality standards, and the firm’s policies in general. CANDIDATE PROFILE//Candidates … must have: Have 3+ years’ experience working in a professional services environment. A proven interest in legal service innovation, delivery of legal technology projects, processimprovement, and delivery of client initiatives. Have experience of working within a law firm or other professional services environment. Have strong digital and More ❯
the delivery of high quality patient care. Main duties of the job Practice Operations Staff Management Patient Services Compliance and Governance IT & Systems Management Process Improvment Liaison and Communication Deputise for Practice Manager About us Herschel Medical Centre is large, progressive practice situated in central Slough. Our diverse multidisciplinary … health and safety regulations and GDPR compliance. IT & Systems Management : Oversee the use of clinical systems (EMIS), ensuring smooth operations and troubleshooting technical issues. ProcessImprovement : Identify opportunities to enhance efficiency and implement best practices to improve service delivery. Liaison and Communication : Act as a key point of More ❯