1 to 25 of 29 Customer Service Jobs in Somerset

Senior Customer Success & Operations Executive

Hiring Organisation
Juice Recruitment Ltd
Location
Bath, Avon, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
passionate about delivering exceptional customer experiences through technology? Do you thrive on solving customer problems, improving user experiences and helping customers get the most from digital platforms? Juice Recruitment is delighted to be partnering with an exciting, fast-growing technology business to recruit a Senior Customer Success … Operations Executive . This is a fantastic opportunity to join an ambitious, service-led organisation that has built an outstanding reputation for delivering exceptional customer experiences through its digital platform. As the business continues to grow, we're looking for someone who combines outstanding customer service ...

Customer Service Adviser Apprentice

Hiring Organisation
THE CO-OPERATIVE BANK P.L.C
Location
PO BOX 101, 1 Balloon Street, Manchester, England, United Kingdom
Employment Type
Intermediate Apprenticeship
Salary
£24,500 a year
Want to change the world? Choose a career that makes a difference. As one of our Customer Service Advisers, you will be the first point of contact for our customers. Combining confident, compassionate communication with expert product knowledge, you will provide the guidance that ensures our customers … environment, using resilience and a positive attitude to keep things running smoothly Using appropriate communications and questioning skills, along with listening techniques, to identify customer need, build rapport and demonstrate understanding Providing clear explanations of different product and services to help customers make choices that are right for them ...

Customer Service Apprenticeship

Hiring Organisation
NEC SOFTWARE SOLUTIONS UK LIMITED
Location
Northgate House, Lynne Street, Hartlepool, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£15,600 a year
services for 1 year, allowing you time to gain an understanding of the service. Local Welfare Provision, HGV Levy, Blue Badge Unit, Northgate Appeals Service Unit, Discount Review Service Role Maintain excellent levels of attendance and punctuality Attend regular training and development sessions with an assigned mentor Maintain … will might open future opportunities within NEC and our wide range of other services depending on various measures (role availability, performance, etc.) Apprenticeship Standard Customer service specialist (level 3) Training Provider HARTLEPOOL COLLEGE OF FURTHER EDUCATION Working Week Monday to Friday 9am to 5pm (half a day college ...

Customer Base Manager

Hiring Organisation
Truespeed
Location
Bath, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over … homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region. We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience. ...

Service Delivery Manager

Hiring Organisation
Compass UK & Ireland
Location
Taunton, Somerset, South West, United Kingdom
Employment Type
Permanent
Salary
£40,000
Service Delivery Manager 40 hours per week | UK Hydrographic Office, Taunton Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently recruiting a Service Delivery … base. This is a fantastic opportunity for someone looking to grow within a supportive, forward-thinking organisation. What you'll be doing As a Service Delivery Manager , you'll play a key role in ensuring smooth, high-quality service delivery across all operational areas. You'll inspire ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Bath, Avon, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Junior AI Developer

Hiring Organisation
ITOL Recruit
Location
Bath Road, Hounslow, Middlesex, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Customer Service/Software Support Apprenticeship (Willenhall)

Hiring Organisation
ASSA ABLOY LIMITED
Location
Assa Abloy, School Street, Willenhall, West Midlands, England, United Kingdom
Employment Type
Intermediate Apprenticeship
Salary
£15,600 a year
seeking to appoint a Software Support Apprentice within our Abloy UK team. You will learn how to ensure that our customers receive 100% customer satisfaction in technical enquiries. Role The successful candidate will be answering technical and user experience tickets through our online helpdesk as well … user guides and other communications. Training There may be an opportunity for a full-time role after successful completion of this apprenticeship. Apprenticeship Standard Customer service practitioner (level 2) Training Provider CITY OF WOLVERHAMPTON COLLEGE Working Week Monday to Friday, 8am to 5pm (8am to 1pm on Friday ...

Training Support Lead

Hiring Organisation
Morson Edge
Location
Yeovil, Somerset, South West, United Kingdom
Employment Type
Permanent
Training Support Lead SECTION 1 – JOB PURPOSE Reporting into the Customer Training Operations (UK) department the purpose of the In-Service Support Lead role is to provide leadership and direction to the synthetic training equipment maintenance team to ensure outstanding customer service whilst achieving contractual requirements … Customers for support of training equipment • Collaboration with customers, training centre managers and other key stakeholders to resolve issues relating to the required service • Identifying and delivering support solutions for both the business and customer requirements • Leadership of synthetic equipment maintenance team (external service sub-contract) • Management ...

Performance Analyst

Hiring Organisation
Ipsum
Location
Weston-super-Mare, Somerset, United Kingdom, St. Georges, North Somerset
Employment Type
Permanent
Mental health support and counselling services Cycle to Work scheme Employee discount platform including supermarkets, phone bills, gyms and more Life assurance cover Long service recognition Enhanced Maternity Pay Paid volunteering opportunities in your community About the Role As a Performance Analyst within Ipsum Water England & Wales, you will … safe thinking in all activities. Comply with all relevant safety standards, rules and procedures. Support the development of colleagues through coaching and continuous improvement. Service We are committed to delivering outstanding customer service every job, every day. Customer Focus Champion The Ipsum Way guiding principles. Always ...

1st Line Support Engineer

Hiring Organisation
Aimtech Recruitment Ltd
Location
Bath, Somerset, South West, United Kingdom
Employment Type
Permanent
Salary
£26,000
seeking a customer-focused 1st Line Support Engineer to join a growing internal IT function. This role sits at the heart of day-to-day technology operations, supporting colleagues across the business and helping ensure users have reliable, secure access to the systems and tools they need … users are appropriately provisioned and deprovisioned. Support device deployment, configuration, maintenance, and replacement programmes. Assist with software licensing, application rollouts, and system upgrades. Monitor service requests and incidents, ensuring timely resolution in line with agreed service expectations. Maintain accurate records of assets, user accounts, and support activity. Provide ...

Fibre Engineer

Hiring Organisation
Optima Site Solutions Ltd
Location
Somerset, United Kingdom
Employment Type
Permanent
testing and diagnostics to identify and resolve faults. Upgrade and expand network infrastructure to improve performance and reliability. Carry out preventative maintenance to minimise service interruptions. Fault Finding & Technical Support Diagnose and repair network faults and service outages. Participate in an on-call rota to provide emergency support. … Work closely with internal technical teams to resolve more complex issues. Maintain accurate records of installations, repairs and equipment replacements. Customer Installations Complete new customer installations for both wireless and FTTP broadband services. Ensure every installation is completed to the highest quality standards. Explain equipment and services clearly ...

Unit Co-ordinator and Booking Officer

Hiring Organisation
Somerset NHS Foundation Trust
Location
Yeovil, BA21 4AT, United Kingdom
Salary
£25760.00 to £27476.00
looking for a highly motivated and organised booking officer to join our small and friendly team. You will provide a full and comprehensive administrative service for the booking of all new and follow up appointments for patients accessing day treatments and ambulatory clinic appointments. Main duties … responsibilities. Person Specification Qualifications Essential 5 GCSEs or equivalent qualifications including English Language Grade A B C. Desirable NVQ level in Business Administration or Customer Service or equivalent. Experience Essential Proven experience of providing customer focused service. Proven experience in an administrative role within ...

Onsite Service Engineer

Hiring Organisation
Apogee Corporation**
Location
Bath, Somerset, South West, United Kingdom
Employment Type
Permanent
with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining and supporting cutting-edge print … devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate ...

Admin Assistant - Band 2

Hiring Organisation
Royal United Hospitals Bath NHS Foundation Trust
Location
Bath, BA1 3NG, United Kingdom
Salary
£24465.00
people who are keen to learn about the different services offered by the department and working with a range of colleagues to support our service users. You will be joining a friendly team working towards delivering excellent care to our patients. Main duties of the job This role will … reception team with welcoming patients Book and administer patient appointments and follow ups, working with other departments when necessary To assist the medical secretarial service including word processing, scanning, audio typing, photocopying and the composition of letters. To provide a fast and accurate copy and audio typing service ...

Apprentice Supply Chain & Operations Administrator

Hiring Organisation
SURFACHEM LIMITED
Location
2nd Floor, 2 The Embankment Sovereign Street, Leeds, England, United Kingdom
Employment Type
Intermediate Apprenticeship
Salary
£19,000 a year
internal and or external stakeholders. In their daily work, an employee in this occupation interacts with colleagues, supervisors, senior managers, clients, customers, contractors, suppliers, service users, and government agencies. Within their organisation they may be asked to work with or act as a point of contact for other departments … full apprenticeship qualification. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications. Apprenticeship Standard Customer service practitioner (level 2) Training Provider KIRKLEES COLLEGE Working Week Monday to Friday 9am until 5pm- 1 hour unpaid lunch- hours ...

Senior HR Advisor

Hiring Organisation
17918
Location
Street, Somerset, United Kingdom
with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form ...

Service Desk Analyst

Hiring Organisation
Eurobase People
Location
Bristol, Somerset, United Kingdom
Employment Type
Contract
Contract Rate
GBP 26 Annual
Clearance required £25.75ph inside/via umbrella Full time onsite - Bristol ASAP - 27th of Feb Respond to and resolve incidents and service requests in a timely and professional manner. Manage and maintain onsite stock, including inventory control and regular audits. Perform hardware builds and configuration tasks as required. Ensure … engineering role. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and customer service skills. Familiarity with ITSM tools and stock management processes is desirable. ...

Install & Commissioning Engineer

Hiring Organisation
Thrive SW
Location
Lansdown, Somerset, United Kingdom
Employment Type
Permanent
Salary
GBP 36,000 - 42,000 Annual
delivered safely, efficiently, and in line with programme deadlines. Ensure all installations comply with current legislation, British Standards, and company procedures. Support the Service Team when required. Produce accurate commissioning records, as-fitted drawings, and Operation & Maintenance (O&M) documentation. Record system information, including loop loadings, battery calculations, device … improvement across the business. Essential Minimum of 3 years' experience installing and commissioning Fire & Security systems. Current CSCS or ECS Card. Excellent communication and customer service skills. Strong organisational and time management abilities. Ability to work independently and as part of a team. Good attention to detail ...

IT Apprentice

Hiring Organisation
TECONNEX LIMITED
Location
Teconnex Ltd, Bronte Warehouse, Chesham Street, Keighley, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,500 a year
team to learn and implement IT policies and best practices Documenting IT processes and configurations to support knowledge sharing Liaising with external vendors and service providers as part of the procurement and support process Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced … Closing Date Sunday, 23rd August 2026 Start Date Friday, 28th August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Patience Qualifications 3 additional subjects (excluding English & Maths) GCSE, grade ...

Electrical Apprentice

Hiring Organisation
R S ELECTRICAL AND PROPERTY MAINTENANCE LIMITED
Location
23a Market Street, Hednesford, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,640 a year
Positions Available 1 Closing Date Wednesday, 16th September 2026 Start Date Monday, 5th October 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Team working Patience Physical fitness Qualifications English and Maths GCSE, grade GCSE Grades … business committed to continual improvement, we are ISO 9001 (Quality) and ISO 14001 (Environmental) accredited. Our team values professionalism, reliability, and strong customer service, and we are now looking to welcome an apprentice who will support our office operations, project administration, and business growth. ...

Warehouse Supervisor

Hiring Organisation
Office Angels
Location
Wellington, Somerset, United Kingdom
Employment Type
Permanent
Salary
£33000/annum
based on performance Cycle2Work scheme Up to 2 days per year for volunteering Enhanced Maternity/Paternity pay Employee Assistance Program (EAP) Death in service insurance (4 x salary after probation) The Company A successful and growing technology-led manufacturing business that designs and supplies specialist products and solutions … diverse range of industry sectors. Known for its focus on innovation, quality and customer service, the company offers a collaborative working environment and continues to invest in new technologies, people and processes to support its ongoing growth. Role Overview As Warehouse Supervisor you will be responsible for overseeing ...

Quality Control Technician

Hiring Organisation
Office Angels
Location
Wellington, Somerset, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
based on performance Cycle2Work scheme Up to 2 days per year for volunteering Enhanced Maternity/Paternity pay Employee Assistance Program (EAP) Death in service insurance (4 x salary after probation) The Company A successful and growing technology-led manufacturing business that designs and supplies specialist products and solutions … diverse range of industry sectors. Known for its focus on innovation, quality and customer service, the company offers a collaborative working environment and continues to invest in new technologies, people and processes to support its ongoing growth. Role Overview Provide hands-on quality control support across goods-inward ...

Temporary Administration Assistant, Bath

Hiring Organisation
Reed
Location
Bath, Avon, England, United Kingdom
Employment Type
Temporary
Salary
£13.00 - £13.25 per hour, Inc benefits
standard Assist with the documentation and implementation of procedures within the administration team Address queries and liaise with staff regarding information held, delivering excellent customer service Required Skills & Qualifications: Proficiency in computer skills including Word, Excel, and Outlook. Experience in a fast-paced office environment, with a proven ...

Technician | Electrical

Hiring Organisation
Office Angels
Location
Wellington, Somerset, United Kingdom
Employment Type
Permanent
Salary
£28000 - £30000/annum
based on performance Cycle2Work scheme Up to 2 days per year for volunteering Enhanced Maternity/Paternity pay Employee Assistance Program (EAP) Death in service insurance (4 x salary after probation) The Company A successful and growing technology-led manufacturing business that designs and supplies specialist products and solutions … diverse range of industry sectors. Known for its focus on innovation, quality and customer service, the company offers a collaborative working environment and continues to invest in new technologies, people and processes to support its ongoing growth. Role Overview The Production Technician is an entry-level role ideally ...