10 of 10 Customer Service Jobs in Somerset

Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part of our IT team, providing support internally. … Role As an IT Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part ...

Customer Operator - Night Shifts Red Recruitment is recruiting a Customer Operator to join our client who provides CCTV and Alarm Services to other businesses. This role is ideal for someone from a customer service background who enjoys supporting customers, handling calls, and ensuring issues are resolved … efficiently. Alongside customer interaction, the successful candidate will review CCTV footage and complete associated administrative tasks. This role will be working within a close-knit team and is night shifts only . To be a successful candidate for this role, please note the client will conduct credit checks ...

Join a well-established business in Birmingham and kickstart your career in technology and customer service. This apprenticeship is a fantastic opportunity to gain hands-on experience, develop technical skills, and work with a supportive team. Role As a Technical Customer Service Apprentice … efficiently and effectively. Learn and carry out the configuration of technology systems for end users. Collaborate with internal teams to ensure seamless delivery and customer satisfaction. Maintain accurate records of support requests and resolutions. Training Teaching and learning the skills, knowledge and behaviours within Customer Service. The company ...

Uniform supplied for your convenience As a Parts Sales & E-commerce Assistant, your main duties will include: Supporting the online sales platform and managing customer enquiries via phone, email, and website. Liaising with suppliers across the UK, Germany, Italy, and beyond using their online systems. Providing excellent customer service by ensuring enquiries are handled professionally and efficiently Responding to customer queries and serving as the first point of contact for online business Checking incoming deliveries and matching them with orders Packing items for dispatch to customers Assisting with stock management and order processing Requirements ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve … days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You: 25 days holiday, rising ...

public and private cloud services, large enterprise wired and wireless network infrastructures through to end user troubleshooting. Role Prioritise and resolve incidents escalated by customer service or raised directly by customers into network operations Utilise monitoring systems to proactively identify and resolve potential issues Conduct a thorough first … incidents including collection and analysing of relevant diagnostics Use management platforms and system tools to aid clear logical substantiated analysis of incidents Work with customer site champions to carry out initial triage Ensure consistent, accurate and timely updates to tickets Ensure timely internal and external communications per SLA Handle ...

hardware and software issues Support online learning platforms (Teams, Zoom, e-portfolio systems, etc.) Help keep digital systems updated and working smoothly Provide friendly customer service by phone, email, and online chat Assist with maintaining equipment, devices, and simple network tasks Produce basic user guides or instructions … Data Administrator: Managing learner records, ILR data, and compliance systems E-Learning Support Specialist: Supporting virtual learning platforms, resources, and online classrooms Helpdesk or Service Desk Analyst: Responding to tickets and troubleshooting issues for staff and learners Apprenticeship Standard Digital support technician (level 3) Training Provider LONDON VESTA COLLEGE ...

highly motivated and conscientious individual, your main areas of responsibility will include: Onsite installation of data cabling project and associated hardware Providing excellent customer service and support The ability to work alone and as part of a team Working collaboratively with contractors on site where necessary Knowledge, Skills … normally Monday to Friday, 08:30 to 16:30 with a half hour for lunch. Extended or alternative hours may be required to satisfy customer requirements. Occasional evening shifts are required to facilitate installations into schools outside of student attendance hours. It is expected that the successful candidate will ...