21 of 21 ITIL Jobs in Somerset

understand Intune administration Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer ...

understand Intune administration Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer ...

review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client A working knowledge of ITIL on practical level Ability to work across teams and present a single view of service Awareness and understanding of Digital strategy Business and technical acumen ...

SCCM). Hands-on experience with Cloud platforms (Azure, AWS, Google Cloud). Expertise in storage technologies (NetApp) and hybrid mail environments. Familiarity with ITIL processes and security best practices. Ability to analyse complex problems and deliver proactive, long-term solutions. ...

self-motivated, and enthusiastic with a desire to learn. Customer-focused with strong communication skills at all levels. Desirable Qualifications/Training: SCCM training ITIL Foundation Azure Fundamentals Windows Server Intune Endpoint Administration Working Arrangements & Conditions Flexible shift patterns between 8:00am – 7:00pm (pre-planned rota). Liaise with ...

similar or related roles)GCSE or equivalent in English and Maths (Higher than C or Grade 4)Evidence of own continuing professional development Desirable ITIL Foundation Experience Essential Working in a customer service environmentUsing Teams or similar for meetings/collaboration Desirable Working in a customer facing IT support roleExperience ...

enterprise server platforms; virtualisation; directory services; hybrid identity and cloud connectivity. Scripting/automation experience (including infrastructure-as-code concepts). Desirable Relevant degree ITIL Foundation certifications in cloud/hybrid platforms, enterprise server/virtualisation, networking, security, or ITSM. Rewards & Benefits Hybrid working arrangements and flexible hours. 25 days ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

SLAs Ensure compliance with GDS, NCSC, and public sector standards Required Experience: Strong background in service or delivery management (digital or legacy) Practical ITIL knowledge and Agile/DevOps delivery experience Experience working with UK public sector environments Excellent stakeholder communication and leadership skills. Dont miss the chance to work ...

risk assessments, hardening standards, runbooks). Understanding of security automation concepts such as SOAR and can script or automate repetitive tasks. Desirable Relevant degree; ITIL Foundation. Security and/or cloud security certifications. Qualifications covering governance/compliance or networking/infrastructure fundamentals. Exposure to OT/IoT environments; experience ...

knowledge of external issues and challenges (legislative, regulatory, best practice standards, Suppliers, Roadmaps etc.) that affect the specialist area. An In-depth knowledge of ITIL frameworks and best practices. Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution. Proficiency of planning ...

ability to build relationships with CxOs and contribute innovative ideas to client engagements and bids. Certified in ServiceNow (CSA required; implementation certifications preferred) and ITIL Foundation, with knowledge of SaaS/on-prem architecture. Ability to translate business needs into scalable, user-centric ServiceNow solutions. Excellent communication and collaboration skills ...

confidence to challenge assumptions and inspire new ways of working. A relevant qualification or equivalent experience, alongside strong knowledge of service management principles (ITIL desirable). The ability to travel to customer sites across the Southwest when required. Why Delt? Delt is owned by the public sector but operates with ...

best practices. Desirable Skills Worked in a managed services environment. Knowledge of VMware, Nutanix, or Rubrik. Understanding of enterprise architecture frameworks or processes. ITIL v4 Foundation or Project Management certification. Rewards & Benefits Competitive pension contributions Flexible working 25 days' annual leave (option to buy/sell more) Performance related bonus ...

best practices. Desirable Skills Worked in a managed services environment. Knowledge of VMware, Nutanix, or Rubrik. Understanding of enterprise architecture frameworks or processes. ITIL v4 Foundation or Project Management certification. Rewards & Benefits Competitive pension contributions Flexible working 25 days’ annual leave (option to buy/sell more) Performance related bonus ...

core IT domains, withhands-on strength in several of: Cloud & infrastructure platforms Networks & connectivity Applications & integration Data (incl. AI/ML) ITSM/ITIL & service operations Cyber security Automation & tooling Ability to design and deliver secure, mission-critical systems within time and cost constraints. Excellent communication skills; confident engaging senior ...

troubleshooting and design documentation skills. Good understanding of cybersecurity principles and stakeholder engagement. Desirable MSP background, VMware/Nutanix/Rubrik knowledge, EA frameworks, ITIL v4/PM certs. Benefits 25 days holiday (with buy/sell), flexible working, bonus, pension, and retail discounts. Send your CV for the full ...

Experience in a managed services or multi-tenant environment. Knowledge of VMware, Nutanix, Rubrik, or similar enterprise platforms. Familiarity with architecture frameworks or processes. ITIL v4 or a project management qualification. Rewards & Benefits £58k + Benefits Hybrid working with strong flexibility 25 days’ holiday (option to buy/sell more ...

Knowledge of virtual machines and cloud-based infrastructure. Experience with collaboration and communication tools such as Cisco Webex and Microsoft Services (inc. Teams). ITIL certification or experience with ITIL practices. Familiarity with Freshdesk or other ticketing systems. Experience with Atlassian tools (Jira & Confluence). Understanding of compliance standards such ...

will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception … overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: Ensure excellent customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery Ensure ...

point for major incidents, leading resolution and stakeholder communications through to closure. Building trusted, long-term relationships with customer and internal senior stakeholders. Leading ITIL-aligned processes across incident, problem, change, and service request management. Managing service risks, breaches, and improvement plans with confidence and commercial awareness. Producing and presenting … bring Strong experience in SAP AMS/Managed Services service delivery. Proven leadership across complex support environments with multiple stakeholders. Solid working knowledge of ITIL-based service delivery, ideally with certification. Experience transitioning customers into SAP Managed Services. Confidence operating at senior stakeholder and leadership level. Excellent communication, relationship-building ...