7 of 7 ITIL Jobs in Somerset

Level 3 Digital Support Technician Apprenticeship. Your primary responsibilities will include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer ...

automation and scripting (PowerShell, Terraform, Bicep, ARM) Backup, disaster recovery, and business continuity solutions Security tooling and best practices Relevant certifications (Microsoft, Azure, VMware, ITIL) What's On Offer Salary of £40,000-£50,000 depending on experience A technically strong MSP environment with real ownership and impact Clear progression ...

maintainability Supportable, well-documented designs Experience working with architecture best-practice methodologies and modelling tools Familiarity with software development lifecycles, IT service management (e.g. ITIL), and information security best practices Desirable experience with mobile development technologies Technology experience You'll ideally have hands-on design experience with some ...

platform Skills & Experience Required Proven experience as a Remedy Consultant (SC) , Remedy Developer, or similar role BMC Remedy ITSM certification Strong understanding of the ITIL framework and best practices Experience with cloud-based deployments of Remedy applications Hands-on experience developing and customising workflows, integrations, and configurations Programming or scripting ...

technologies like VMWare, Hyper-V, and Proxmox, along with experience in PowerShell, Python, Ansible and other automation languages IT Frameworks & Best Practices : Familiarity with ITIL Principles and fundamental business operations BENEFITS This role offers a competitive salary between £35,000 60,000 per annum, dependent on skills and experience, along ...

support of service delivery. Key Experience for the Head of IT Service Delivery Experienced in Shared Services (EUC/Service Desk/etc) ITIL Managing Professional Strong background in Incident Management Operated in a Senior/Lead level previously Experience of shaping processes where necessary Please apply as directed ...

GitHub, Atlassian (Jira, Confluence), Lucid, and Mural Provide application support, including monitoring, troubleshooting, and incident resolution Manage incidents and service requests in alignment with ITIL principles and established service management processes Act as a technical escalation point for complex queries and issues Support and mentor junior team members, encouraging knowledge … SaaS-based DevOps tooling (eg, GitHub, Jira, Confluence, Lucid, Mural) Strong background in application support within a structured IT service environment Solid understanding of ITIL principles and service management best practices Excellent problem-solving and communication skills Experience mentoring or supporting junior team members For further information, please contact Alexander ...