18 of 18 ITIL Jobs in Somerset

assets, logistics, and resource supply* Demonstrable experience supporting digital workplace or EUC environments* Experience working in site‐based or hub‐based IT service operations* ITIL 4 Foundation certification* CompTIA A+ certification* M365 Modern Desktop knowledge or certification* Experience supporting AV solutions and specialist site‐based infrastructure* Experience contributing to budget ...

security practices Technical problem solving and resolution of application-related issues Collaboration with engineering, SOC, and service management teams Experience working within security and ITIL-aligned environments Delivery within secure/enterprise/defence environments Desirable: Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

security practices* Technical problem solving and resolution of application-related issues* Collaboration with engineering, SOC, and service management teams* Experience working within security and ITIL-aligned environments* Delivery within secure/enterprise/defence environments## ## Desirable:* Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms) ITIL-aligned service management practices (incident, problem, change) Automation of operational activities (scripts, scheduled jobs, runbooks) Experience working in high-availability or 24/7 service ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions* Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms)* ITIL-aligned service management practices (incident, problem, change)* Automation of operational activities (scripts, scheduled jobs, runbooks)* Experience working in high-availability or 24/7 service ...

assets, logistics, and resource supply Demonstrable experience supporting digital workplace or EUC environments Experience working in site-based or hub-based IT service operations ITIL 4 Foundation certification CompTIA A+ certification M365 Modern Desktop knowledge or certification Experience supporting AV solutions and specialist site-based infrastructure Experience contributing to budget ...

experience with Microsoft Dynamics NAV. Experience with Power BI, Power Apps or Power Automate. Experience working with other ERP or business applications. Knowledge of ITIL or formal service management processes. Experience working with AI-assisted support tools. Personal Attributes Customer-focused and approachable. Proactive, reliable and professional. Curious and keen ...

Network security technologies (firewalls, IDS/IPS, VPN, segmentation) Familiarity with virtualisation and cloud networking concepts Network monitoring, diagnostic, and analytics tools Understanding of ITIL and service management frameworks Delivery within secure/enterprise/defence environments Desirable: VMware NSX-T deep expertise and certification (or equivalent experience) VCF networking ...

Network security technologies (firewalls, IDS/IPS, VPN, segmentation)* Familiarity with virtualisation and cloud networking concepts* Network monitoring, diagnostic, and analytics tools* Understanding of ITIL and service management frameworks* Delivery within secure/enterprise/defence environmentsDesirable:* VMware NSX-T deep expertise and certification (or equivalent experience)* VCF networking integration ...

firewalls, proxies, load balancing. Ability to produce high-quality architecture artefacts. Strong stakeholder engagement and communication skills. Azure Expert certification (mandatory). TOGAF/ITIL desirable. Expected Outputs & Deliverables High-Level and Low-Level Designs. Architecture assessment reports. Integration diagrams and environment strategies. Supplier deliverable reviews. Governance documentation ...

roadmaps and integration designs. Strong stakeholder engagement and communication skills. Experience operating within governance and assurance frameworks. Desirable experience includes: TOGAF and/or ITIL certification. Microsoft Fabric, Databricks or data platform certifications. Experience within nuclear, construction, infrastructure or other highly regulated environments. Knowledge of Information Governance and Records Management. ...

Produce service reports and support meetings, projects, and operational planning. Provide administrative cover and coordination support during periods of leadership absence. Required Skills & Qualifications: ITIL Foundation, FITS Practitioner certification or relevant industry experience. At least two years' experience in an IT service environment. Experience of administration, customer service, or helpdesk ...

ability to assess the urgency and nature of an issue. Excellent communication skills and the confidence to deal with users at all levels. ITIL Foundation, FITSM Practitioner certificate or equivalent. Strong attention to detail, good organisational skills and the ability to manage competing priorities. What you will receive in return ...

application security practices Technical problem solving and resolution of application-related issues Collaboration with engineering, service management, and business teams Experience working within ITIL-aligned service environments Delivery within enterprise/secure/defence environments Desirable: Jira Service Management (or similar ITSM platforms) ITIL process design and optimisation ...

application security practices* Technical problem solving and resolution of application-related issues* Collaboration with engineering, service management, and business teams* Experience working within ITIL-aligned service environments* Delivery within enterprise/secure/defence environments## ## Desirable:* Jira Service Management (or similar ITSM platforms)* ITIL process design and optimisation ...

applications, including Excel, PowerPoint, Teams and SharePoint Prioritise in a fast-paced environment Desirable Experience within a PMO or IT delivery function Knowledge of ITIL practices and service management processes Experience using project management tools such as Jira, Azure DevOps, Monday. com, Smartsheet, Microsoft Project or COEDM3 Professional certifications such … PRINCE2 Foundation/Practitioner Agile Foundation or Scrum certification PMQ, PMP, or equivalent ITIL Foundation Key Competencies Project Coordination Stakeholder Management Governance & Compliance Planning & Organisation Communication & Influencing Risk & Issue Management Continuous Improvement Collaboration & Teamwork Problem Solving Attention to Detail Work pattern: Hybrid Benefits we offer: 25 days annual leave ...

type of person that makes informed decisions and takes the time to investigate before jumping to conclusions. You should follow best practice ITIL standards and can evidence this. You should have a 'Prioritisation through blast radius' mindset; ranging tasks and alerts based on maximum damage if a failure or breach ...

/KPI performance, support organisation, transition to steady state, and continuous improvement. The successful candidate should have strong SAP S/4HANA support experience, ITIL-aligned service management expertise, and experience managing SAP support services within government, defence, or highly regulated environments. Key Responsibilities Own the SAP AMS operating model …/support services. Proven experience owning at least one end-to-end SAP S/4HANA AMS/support engagement. Strong knowledge of ITIL-aligned Incident, Problem, Change, and Release Management. Experience managing SLA/KPI performance and service governance. Proven experience leading large SAP support teams and transition activities. ...