Role – 2ndLine Support Engineer Location – Whiteley Start – ASAP Salary - £30,000 to £40,000 The Role We're working with a growing Managed Service Provider based in Whiteley who are seeking a talented 2ndLine Support Engineer to join their expanding team. This is a full-time, on-site … week), with regular travel to customer sites across Hampshire and Sussex (a company van is provided for these visits). Day-to-day, you'll be responsible for: Providing 2ndLine support across a wide range of Microsoft technologies. Delivering excellent customer service both remotely and on-site. Troubleshooting, diagnosing, and resolving escalated technical issues. Supporting project … client visits, this role offers both stability and the chance to play a key role in the MSP's future growth. The Person We're looking for an experienced 2ndLineEngineer who can combine technical knowledge with great communication skills. You'll be just as comfortable supporting clients remotely as you are working on More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2ndLine IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2ndLine IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2ndLine IT Support Engineer … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2ndLine IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯
2ndLine Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLine Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with … exposure to emerging technologies. The Role As a 2ndLine Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life … s, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndline support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a More ❯
2ndLine Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLine Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with … exposure to emerging technologies. The Role As a 2ndLine Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the configuration, and in-life … s, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndline support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a More ❯
Hounslow, Middlesex, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
2ndLine IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2ndLine IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2ndLine IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. … week on-site at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2ndLine IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer-facing IT More ❯
Onsite Engineer (2ndLine) Up to £35K We’re looking for a skilled and customer-focused Onsite Engineer to join an education trust around Surrey. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering … maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2ndline support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and … applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 2ndLineEngineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good More ❯
2ndLine Support Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 38,000 per annum 2ndLine Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLine Support Engineer to come on board to … estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 2ndLine support experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets (Android & iOS More ❯
2ndLine IT Support Engineer (MSP) Central London? Up to £45,000 We're looking for a skilled and motivated 2ndLine IT Support Engineer with a strong background in IT infrastructure and support. This role suits someone with around 3+ years' experience in a technical support or systems engineering … position-ideally within a Managed Service Provider environment. Overview We're looking for a skilled and motivated Solutions Engineer with a strong background in IT infrastructure and support. This role suits someone with around 3+ years' experience in a technical support or systems engineering position-ideally within a Managed Service Provider environment. You'll act as a key … routing, and IP configurations. Assist with deployments and migrations involving cloud and MDM platforms (e.g. Microsoft 365, Intune). Document systems, procedures, and technical changes. Collaborate with 1st and 2nd-line teams to resolve escalated issues efficiently. Skills & Experience Strong knowledge of Windows Server administration and virtualisation technologies. Experience supporting enterprise backup and disaster recovery solutions. Solid More ❯
Fareham, Hampshire, England, United Kingdom Hybrid / WFH Options
Matchtech
We are seeking a skilled and customer-focused 2ndLine Infrastructure Engineer to join our dynamic IT team. In this key role, you'll be responsible for supporting, maintaining, and enhancing our core IT infrastructure while providing exceptional 2ndline support to internal users. If you're looking for a hands-on … Support and monitor virtual environments (VMware/Hyper-V). Perform system updates, backups, and patch management to ensure security and reliability. Assist with infrastructure scalability and capacity planning. 2ndLine Technical Support Deliver responsive 2ndline support for desktop, hardware, software, and network-related issues. Resolve escalated incidents and service requests, ensuring SLA … compliance. Collaborate with 1st line teams, vendors, and 3rd parties for advanced troubleshooting. Networking & Security Troubleshoot LAN/WAN, VPNs, wireless networks, and network devices. Support network security through monitoring tools, firewalls, and access control. User Support & Training Provide clear, user-friendly technical guidance and occasional training sessions. Ensure end-user systems are protected, patched, and up to More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
2ndLine IT Engineer – Remote (MSP Environment, Occasional Travel) Location: Fully Remote (occasional travel to client sites across London, Surrey & Hampshire) Type: Full-time, Permanent Salary: Competitive + Benefits The Opportunity Join a long-established Managed Service Provider with over two decades of experience delivering top-tier IT support, cloud solutions, and infrastructure services across … the UK. We’re looking for a 2ndLine IT Engineer who thrives on technical challenges, enjoys solving problems, and takes pride in providing exceptional customer service. You’ll act as an escalation point for 1st and 2ndline issues, tackle a variety of on-prem and cloud-based environments, and contribute More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2ndLine IT Support EngineerLondon Bridge, SE1 – Hybrid (1 week office/1-week WFH)£38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and continuous improvement — and … they’re looking for a talented 2ndLine IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2ndline technical support More ❯
internal IT function, supporting both our own team and a growing portfolio of external clients. As part of our continued growth, we are looking for a proactive and skilled 2ndLine IT Support Engineer to join the Helpdesk team. The Role As a 2ndLine IT Support Engineer, you will … play a key role in managing escalations from the 1st line team, resolving more complex technical issues, and delivering outstanding service to both internal users and external MSP clients. This role will expose you to a wide variety of IT environments and technologies, providing a fantastic … opportunity to learn, grow, and progress within a supportive business. Key Responsibilities: Act as the escalation point for 1st line tickets, troubleshooting and resolving technical issues. Provide 2ndline support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2ndLineEngineer Location: Whiteley (Hybrid) Salary: £35,000 - £40,000 Leading MSP | Hybrid Working | Multiple Roles Available | Cloud & Project Exposure Were working with a fast-growing MSP based in Portsmouth , known for delivering outstanding IT support, infrastructure, and cloud solutions to a wide range of clients. As part of their ongoing expansion, theyre … hiring multiple 2ndLine Engineers to join their high-performing technical team. This is a hybrid role , offering a blend of remote flexibility and collaboration in a modern, team-driven environment. Youll take ownership of escalations, work across diverse client infrastructures, and gain hands-on experience with Microsoft 365, Azure, virtualisation, and networking all while progressing toward … 3rd Line, projects, or cloud-focused roles . If youre looking for an MSP that values technical excellence, career growth, and genuine work-life balance this is the one. Required Skills: Proven experience supporting Windows Server, Microsoft 365 & Active Directory Solid understanding of networking fundamentals DNS, DHCP, VPNs, firewalls Exposure to virtualisation (Hyper-V/VMware) Excellent troubleshooting More ❯
you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2ndLine Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2ndline support across … systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2ndline support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in communicating technical solutions More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
2ndLine IT Support Engineer Burgess Hill Up to £35,000 + Hybrid! We re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2ndLine IT Support Engineer to join their growing team. You ll be supporting a wide range of More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
2ndLine IT Support Engineer – Burgess Hill – Up to £35,000 + Hybrid! We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2ndLine IT Support Engineer to join their growing team. You’ll be supporting a wide range of More ❯
SecondLine Technical Support Engineer (Shift Patterns) Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: c£30,000 - £40,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced SecondLine Support Engineer looking to boost your career working in an advanced technical team that pride … talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role • An excellent opportunity has emerged for a SecondLine IT Support Engineer to join our 24x7 technical support team.• The successful candidate will have an existing track record working within a similar role and knowledge of … to protecting the privacy and security of all personal information that we process in order to provide services to our clients. You may also have experience in the following: 2ndLine Support, Helpdesk Analyst, SecondLine Support Technician, Systems Administrator, IT Support, Network Engineer, Technical Support, Network Administrator, Server Administration, Systems Analyst, Help More ❯
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage More ❯
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage More ❯
My client with a global reputation in the education sector based in Oxford, have an requirement for x2 IT Support Engineers to join on an initial 9 month contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest Microsoft cloud … WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as … an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally More ❯