1 to 25 of 34 2nd Line Engineer Jobs in the South East

IT Support Engineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School … is seeking to secure a 3rd Line - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years' experience. Microsoft 365 Admin … SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media More ❯

This rapidly expanding IT services company in West Kent is seeking a dedicated and versatile 1st - 2nd line support engineer to join their customer-focused IT support team. IT Support Engineer – the role: This is a busy and very friendly & collaborative team. You’ll be operating in a service desk environment, with the … helpdesk support with some on-site duties at their clients. Customers are typically SMEs, with a few corporates, based Kent, East Sussex, Surrey, and SE London. IT Support Engineer – the person: Of prime importance, is a great personality – a real ‘people person’, with great client skills, a positive outlook; someone who enjoys both solving client issues and supporting … would ideally like someone with IT MSP (IT managed services) experience but will be flexible for the right person. Ideally candidates should be able to drive. IT Support Engineer – your Technical skills: Your strong technical support skills, should cover as much as possible of the below: - Windows 10, 11, Mac o/s - Windows Server, Group Policy, DNS More ❯

2nd Line Support Engineer Excellent opportunity for an experienced 2nd Line Engineer with MSP experience to join a growing managed service provider delivering high-quality IT support to a broad client base. Full-time, permanent position based in Kent, offering a competitive salary, a range of shift patterns, and excellent … develop professionally and technically. What will you be doing? This is a hands-on, client-facing technical role within a dynamic engineering team. You'll be responsible for delivering 2nd line support across a variety of systems and environments through both remote and on-site service. Responsibilities include: Managing support tickets covering desktop, server, networking, and cloud … Apply Please apply through this advert or send your CV directly to By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS - 2nd Line Support, MSP, Windows Server, Office 365, VMware, Hyper-V, Networking, VoIP, Azure AD, Intune, Desktop Support, CISCO, Firewalls, Meraki, Client-Facing More ❯

IT Support Engineer – 1st Line/2nd Line Support £28,000 - £30,000 | Fully Remote (UK-based) You're the person people call when tech goes wrong, and the one they thank when it's back up and running. You’ve got the 1st and 2nd line support basics nailed … working from home. What’s in it for you? Salary : £28,000 - £30,000 Location : Fully remote (UK-based), ideally within reach of London, but flexible Variety : 1st and 2nd line support across a broad and modern tech environment Microsoft Stack : Get hands-on with Azure AD, SharePoint, Intune, OneDrive, Exchange, Teams, and more Team Culture : Supportive … cutting corners Opportunity : Contribute to improvement projects and build out your M365 skillset over time What you’ll be doing: Supporting internal staff and external customers with 1st and 2nd line technical queries Managing user onboarding/offboarding, device setup (Autopilot), and account permissions (Azure AD) Troubleshooting across Windows 10/11, Microsoft 365, hardware, and mobile More ❯

Job Title: 1st/2nd Line IT Support Engineer Location: South East London Salary: £25,000 - £28,000 per annum Job Type: Full-time, Permanent About the Role: We are seeking a motivated and customer-focused 1st/2nd Line IT Support Engineer to join our IT team based in … users, providing both remote and deskside support across a range of hardware and software platforms, escalating more complex issues to senior engineers where necessary. Key Responsibilities: Provide 1st and 2nd line technical support for desktops, laptops, mobile devices, printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure … needed for issue resolution. Maintain IT documentation and asset registers. Support users via phone, email, remote desktop, and in person. Key Skills & Experience: Previous experience in a 1st or 2nd line IT support role (minimum 1 year preferred). Strong working knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and basic More ❯

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. I am recruiting in London for multiple 2nd Line Support Engineers for a leading IT Managed Service Provider (MSP).The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career, along with a upbeat personilaty and As a 2nd Line … management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 2nd Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm More ❯

2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available - candidates on short notice or available now are highly encouraged to apply. … sustainability and innovation, they offer a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you'll provide advanced technical support for escalated issues across a multi-site network. You'll troubleshoot hardware and software problems, support … or email your CV directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯

2nd Line IT Support Engineer – Merstham - £35,000 + Hybrid Working! Role: 2nd Line IT Support Engineer Location: Merstham Salary: £30,000 - £35,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Merstham who are looking to expand their team! This position comes as part More ❯

2nd Line IT Support Engineer – Merstham - £35,000 + Hybrid Working! Role: 2nd Line IT Support Engineer Location: Merstham Salary: £30,000 - £35,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Merstham who are looking to expand their team! This position comes as part More ❯

2nd Line Support Engineer | Permanent £30,000–£35,000 | Coleshill (West Midlands) | Hybrid This is a full-time, permanent role with a growing IT Managed Service Provider that’s expanding its technical support team following continued growth and investment. You’ll join a collaborative team of 12 engineers, providing support to a wide range of … their skills further. Key Responsibilities Manage and update the ticketing system, ensuring all issues are logged accurately with timely progress updates Respond to service desk calls and tickets, prioritising 2nd line issues and providing effective technical support Take ownership of escalations from 1st line technicians, resolving more complex technical problems efficiently Provide on-site support … V) Familiarity with PBX systems, firewalls, routers and switches Experience with backup solutions and data recovery practices Excellent communication skills and confidence in supporting a variety of end users 2nd Line Support Engineer | Permanent £30,000–£35,000 | Coleshill (West Midlands) | Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to More ❯

2nd Line IT Engineer We're looking for an engineer with a good level of previous experience to support our helpdesk and project teams. ABOUT THE ROLE As a 2nd Line IT Engineer, you will: Be an experienced member of the technical team and your technical aptitude will More ❯

11065SR1 £35k - 40k per year + benefits IT Support Engineer - 2nd Line Seaford, East Sussex Up to £40,000 Onsite Our client is hiring a self-sufficient, hands-on2nd Line IT Support Engineerto join their team in the Seaford area. This fully onsite role is ideal for someone confident working independently across hardware … Managing Wintel services, Microsoft 365, and Active Directory Handling support tickets and contributing to IT infrastructure projects What we're looking for: ️ 3+ years of IT support experience ️ Strong 2nd line skills and a proactive, independent mindset ️ Comfortable being the go-to IT contact onsite What's on offer: £40,000 salary 25 days holiday + bank More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT career? Want to work with a company that offers genuine … with a well-established, fast-growing MSP based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and clients while being mentored toward progression into more advanced … architecture and cyber defence. Required Skills: Solid experience with Windows Server, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong communication and a drive to grow technically MSP experience a bonus, but not essential Exclusive Benefits: Competitive Salary More ❯

2nd Line Support Engineer – Reigate - £30k - £33k + excellent benefits Our client is a well-established organisation based in Reigate; due to continued growth and expansion they are looking to recruit a 2nd Line Support Engineer. Responsibilities include: Under the guidance of the Network Manager: Provide Specialist IT support that ensures the … site servers, and cloud platforms. Solid understanding of Active Directory, Azure AD, Microsoft 365 administration Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs. Follow standard practises to run network monitoring reports or utilities. Update asset lists or equivalent records for hardware and software on site. Follow processes and tasks … essential Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Hours – Monday – Friday - 08:00 -16:30 Keywords – line support, 2nd line, 2nd line support, IT Support, helpdesk support, 2nd line helpdesk support, tech support, technical support, hardware support, software support, IT More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £36,000 Tight-Knit Tech Team | High-Quality MSP | Cloud & Project Exposure | Real Progression Path Were working with one of Southamptons most exciting and fastest-growing MSPs , known for their technical excellence, collaborative culture, and strong client delivery across cloud, infrastructure, and security. Theyre now … hiring a 2nd Line Engineer to join their highly skilled, close-knit service desk team . This is a hybrid role , perfect for someone ready to take ownership of escalated tickets while gaining hands-on exposure to Microsoft 365, Azure, networking, virtualisation , and project delivery. Youll be surrounded by experienced engineers and supported to develop … toward 3rd Line, cloud, or project roles . If you're currently in a 1st or 2nd Line position and looking for somewhere to truly grow this is your opportunity. Required Skills: Experience supporting Windows Server, Microsoft 365 & Active Directory Exposure to networking, firewalls, DNS/DHCP, VPNs Excellent communication and a team-focused approach More ❯

Role : 2nd Line Engineer Location : Portsmouth (Onsite) Salary : £27,000 - £30,000 Rapidly Growing MSP | Technical Escalations | Clear Progression into Projects & Cloud Were working with a well-established MSP based in Portsmouth, known for delivering top-tier support and infrastructure services to a wide range of clients. Theyre now looking for a capable 2nd Line Engineer to join their growing technical team. This is an onsite position, perfect for someone confident handling escalated tickets and looking to deepen their knowledge across infrastructure, networking, and cloud environments. Youll work closely with senior engineers and project teams while gaining the skills and support needed to take your career into cloud, projects … a client-focused mindset MSP experience is ideal Exclusive Benefits: Competitive Salary (£27,000 - £30,000) Paid Certifications & Training Microsoft, Azure, Networking & more Clear Career Progression into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Team Socials drinks, bowling, team events & more Collaborative, Growth-Focused Tech Culture If you More ❯

Do you have the enthusiasm, attitude, and energy for offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to … to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing a day … an uplifting and career forging challenge? This client is ready to offer just that so lets get down to the nitty gritty... Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take More ❯

We are looking for an experienced 2nd Line Support Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company. In this position you will 2nd Line IT Support to … my clients' growing customer base. The ideal candidate will come from an outsourced or MSP environment. Requirements: 2nd Line support experience - preferably within an MSP environment Remote & customer facing support Windows Server (Apply online only) Active Directory, Exchange Hyper V Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Full driving license Your communications skills More ❯

Are you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in Bracknell, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support across a … Apple Mac systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 2nd line support, ideally within an MSP environment, but not essential Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in More ❯

Onsite IT Field Support Engineer who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider. SALARY: £32,000 - £34,000 per annum (depending on experience) with up to £2,000 Bonus + Benefits LOCATION: Battersea, London (SW11) You will be based on a … an OnsiteIT Field Support Engineerwho has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support. Working as the Onsite IT Field Support Engineer you will provide desktop support for all issues while responding to first line and second line service tickets. As a successful candidate you will work … to the next level of support for guidance as well as contact third-party vendors for warranty service repair. DUTIES Your duties as the Onsite IT Field Support Engineer include: Resolve level 1 and 2 support cases and tasks associated with end-user issues, physical and cloud infrastructure, and project related tasks See the world through the eyes More ❯

2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence … across Windows 11, O365 and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You ll also take part in a paid on-call rota (1 in 4 weeks), with some … occasional travel to nearby sites. What you ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the More ❯

2nd Line Support Engineer - Colchester MS Server - Office 365 - VMware - Azure This role is with one of the UKs leading Managed Services Providers. Within the role you'll have opportunity to tackle a range of technical issues covering 2nd Line support, Client projects, Visiting users/client sites and installations. The role … Azure Backup Technologies: Veeam Backup, Replication TCP/IP, DNS, WINS, DHCP Interviews for this role are comencing in the next few days, so do not hesitate to apply! 2nd Line Support Engineer - Colchester - Office 365 - Servers - VMware - Azure Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To More ❯

Title: 2nd Line Service Desk Engineer - Service Desk - Hybrid ***MUST HAVE MSP EXPERIENCE (MANAGED SERVICES PROVIDER)*** Technical Service Desk Engineer Join a successful and progressive Managed Service Provider (MSP) offering Cloud technology, hosted services, on-site/remote support, and IT consultancy. This is a great opportunity to develop your IT career in … a dynamic, customer-focused environment in a Company that values it's team members. Role Overview: Provide 1st & 2nd Line Support, resolving IT issues to the Company's clients Troubleshoot and support systems including Office 365, Active Directory, Group policy, Azure, and networking. Deliver excellent customer service and ensure SLA compliance. Visit customer sites for proactive and More ❯

2nd Line Support Engineer - Reigate - £30k - £33k + excellent benefits Our client is a well-established organisation based in Reigate; due to continued growth and expansion they are looking to recruit a 2nd Line Support Engineer. Responsibilities include: Under the guidance of the Network Manager: Provide Specialist IT support that ensures the … site servers, and cloud platforms. Solid understanding of Active Directory, Azure AD, Microsoft 365 administration Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs. Follow standard practises to run network monitoring reports or utilities. Update asset lists or equivalent records for hardware and software on site. Follow processes and tasks … essential Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Hours - Monday - Friday - 08:00 -16:30 Keywords - line support, 2nd line, 2nd line support, IT Support, helpdesk support, 2nd line helpdesk support, tech support, technical support, hardware support, software support, IT More ❯

Due to growth in business, a new permanent opportunity for an experienced 1st/2nd Line Service Desk/Cloud Systems Engineer to join an expanding MSP based organisation in West Sussex. The role is to provide a high level of remote and some on-site problem solving across all aspects of IT Support. My … client is a specialist in migrating clients in the Cloud (MS Azure) and then supporting those clients with support. There won t be a traditional 1st or 2nd line level, all Engineers have the opportunity to utilise all their knowledge and answer all enquiries coming in which could be 1st of 2nd line queries. More ❯