ATTENTION! 2NDLINE SUPPORT ENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2ndLine Support Engineer to thrive in our client's fast-paced environment. Have you got 2nd … a better opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2ndLine Support Engineer: Keep the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within … the team and working on 2ndline tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for the 2ndLine Support Engineer: Strong written and spoken communication skills Experience working with more »
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2ndLine Support Engineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2ndLine Support Engineer to join the team working … existing technical team, managing business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2ndLine Support Engineer will come with specific technical training, but the ideal candidate will be working for an MSP or … Reseller and be used to dealing with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2ndline position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met more »
2ndLine Technical Support Engineer An exciting 2ndLine Technical Support Engineer role has arisen with our client, a market leading organisation based on the South Coast/Hampshire. The role will require you to be in the Hampshire office … days a week, with additional business travel to customers in the local area. As the 2ndLine Support Engineer, you will join a driven team where you will be responsible for responsible for the design, implementation and support of client technical infrastructure covering network, hardware … successful completion. Location: Fareham, Hampshire Duration: Permanent/Full time Salary: Up to £30,000 + additional benefits Do you have: Strong 1st/2ndline Support experience Good knowledge and experience in Microsoft and VMware operating systems Experience in System Administration Support services for Microsoft Server more »
2ndLine Support Engineer - Azure Our client is urgently looking for an experienced 2ndLine Support Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally … parking, referral scheme, discounts on tech, perks and rewards, medical schemes (virtual GP, mental health wellbeing, physiotherapy etc), social events and many more perks! 2ndLine Support Engineer - Key Skills: Experience of supporting users on M365, Azure, Business Applications, and non-Microsoft products. Good working … SharePoint, OneDrive, Teams etc) Experience of working in a similar helpdesk environment Knowledge of Azure Active Directory & Active Directory Knowledge of Microsoft Business Applications 2ndLine Support Engineer - Azure Due to the volume of applications received for positions, it will not be possible to respond more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
Support Engineer, 2ndline, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. … visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2ndline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2ndline IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation/account more »
Rochester, Kent, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine Helpdesk Engineer - Contract Vacancy IR35 Status: Inside Rate: £180 - £200 p/d Working Location: Rochester - Hybrid (Friday remote) Contract Length: 3 months My client has a requirement for a 2ndLine Helpdesk Engineer on a 3-month … teams empowered with the right tools for the job. They provide support to over 2000 users across Kent and the Southeast. They require a 2ndLine Helpdesk Engineer to provide during a busy period amongst several key contracts being won. Responsibilities Provide 2ndline support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Technical Manage Microsoft 365 environments (user more »
Surrey, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
1st/2ndLine Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLine Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading more »
2ndLine Support Engineer A trusted and leading Cloud Consultancy is searching for a talented Support Engineer to join a medium sized team of Support Engineers to provide client side project based support. This position will offer the chosen engineer career … progression, training and an opportunity to learn new technologies within cloud (Azure). This is a fantastic opportunity for a 2ndLine Support Engineer to progress as my client is a keen advocate of in house career progression into their Infrastructure team. Role: The ideal … pool vehicle Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch. 2ndLine Support Engineermore »
2ndLine Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2ndLine Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLine Support Engineer … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2ndLine support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLineEngineer Location: Fully remote Salary: £(phone number removed) (DOE) + excellent benefits + fully remote My client, a leading Managed Service Provider is looking for an experienced 2ndLineEngineer to join their team on a fully remote more »
2ndLine support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2ndline support hardware engineer in the heart of oxford. You will you will be the eyes and the ears … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2ndLine support engineer - £35,000 - Oxford more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role : 2ndLineEngineer Location : Portsmouth Salary: £30,000 - £35,000 I am currently recruiting for one of the South Coasts best MSPs! They are looking for a 2ndLineEngineer to join their rapidly expanding Team, someone who they more »
St Leonards-On-Sea, East Sussex, Saint Leonards-on-Sea, United Kingdom
Planet Recruitment
Role: 2ndLineEngineer Location: St Leonards-On-Sea Salary: 28k-35K Summary: We are looking for a capable Technical Engineer (2ndline level) with proven history supporting and maintaining on premise and cloud environments, experience working for an MSP more »
Princes Risborough, Buckinghamshire, South East, United Kingdom
Hireful
opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will be providing 2ndLine IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic … in a school in an IT Support capacity, but who feels that their progression opportunities are limited. Role: IT Support Engineer aka 2ndLine Support , 1st Line Support, Service Desk Analyst, 3rd Line Support Location: Princes Risborough, Buckinghamshire Salary: £25k- £29k … great benefits Working hours: Mon-Fri 8:30am-5pm What you will bring to the role: Previous experience in an IT Support, preferably to 2ndLine Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in more »
Job Title :2ndLine Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2ndline engineers to deliver high quality customer support. 2ndline engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first will be more »
In Technology Group are supporting one of our MSP clients recruit for an experienced 2ndline engineer. As a 2ndline support engineer, you will be responsible for providing L2 solutions for their clients, acting as a senior point of contact for … resolutions from the service desk. Daily Responsibilities: Be responsible for 2ndline support, both in person and remotely Oversee the provision of support to multiple clients across various sectors. Resolve hardware, software and network issues Ensure that SLAs are being met in an efficient and timely manner more »
2ndLine Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2ndline IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side more »
Job Title : 2ndLine Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2ndLine Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the … troubleshooting and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be of key importance. Key Responsibilities: Deliver more »
Job Title: 2ndLine Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2ndline technical support via phone, email … remote assistance Troubleshoot and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server … Azure VMware, Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2ndline support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication more »
2ndLine IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer … to join the rapidly growing and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where more »
Our reputable and award-winning client is seeking an IT Support Engineer to join their team in Saint Leonards. MFK Recruitment has successfully placed 32 IT candidates to the group in the past 5 years, 24 are still with the company! Our client is well known for retaining … Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the IT Support Engineer be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of … the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable Technical Engineer (2ndline level) with a proven history supporting and maintaining on-premise and cloud environments, and experience working for an MSP implementing and more »
to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2ndLine IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic … use your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior IT Support Technician, Desktop Support Engineer, Field IT SUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. Usually you would cover 1-2 schools … car scheme Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2ndLine Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in more »
A 1st/2ndLine Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondline support and escalation of helpdesk tickets to their customer base, working to specific SLA’s … Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required more »
1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with basic network … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2ndline support role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as, predominately Windows more »
Havant, Hampshire, South East, United Kingdom Hybrid / WFH Options
Mexa Solutions
pay for your certifications and encourage you to grow your careers with opportunities in the 3rdline support & project delivery teams available. 2ndLine Support Engineer Based near Havant, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £33,000 Required Skills: Excellent experience of providing 2ndline … site visits Ideally experience of working for an IT Service Provider Excellent communication & stakeholder management experience This position would suit a 2ndLine Support Engineer/IT Technician/… Support Technician/Support Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2ndLine Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a short onboarding more »