3rdLineEngineer +Permanent opportunity + 45,000 - 50,000 +SC/DV cleared role - must be eligible for clearance - sole British national due to nature of the project +On site in Basingstoke Skills: +Vmware +Solarwinds +Active Directory 3rdline experience We're looking for a skilled 3rdLineEngineer to join our established team of 2nd and 3rdLine Engineers supporting a high-profile user community. This is an office-based role due to the nature of our support requirements, and you'll be working closely with customers and stakeholders every day through our IT Service Management toolset. You will play … triage and escalations, and ensuring a high-quality, reliable service. Our purpose is simple: to make the world more sustainable by building trust in society through innovation. As a 3rdLine OS Core Engineer, you'll work with new technologies in a collaborative team that values knowledge sharing, continuous improvement, and delivering the best possible More ❯
3rdLine IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rdLine IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations.Overall, the Help Desk … consists of 30 Engineers, of which 9 are based in the Philippines.As a 3rdLine IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rdLine Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets … are resolved for our clients. 3rdLine IT Support Desk Engineer Responsibilities: Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom
Absolute Recruit
3rdLine Support Engineer Location: Buckinghamshire Salary: Up to £40,000 (DOE) + Flexible Working + BenefitsWe’re seeking a talented 3rdLine Support Engineer to join a growing MSP and play a crucial role in delivering high-level technical support and leading IT projects. This role is perfect for … someone who thrives on resolving complex challenges, enjoys mentoring colleagues, and is eager to take ownership of advanced technical solutions. As a 3rdLine Support Engineer , you will act as a senior escalation point within the support team, ensuring smooth IT operations across a wide range of systems. Alongside troubleshooting complex issues, you’ll guide … and develop 1st and 2nd line engineers, while taking the lead on infrastructure and cloud-based projects. Key Responsibilities of the 3rdLine Support Engineer: In this role, you will be responsible for delivering advanced 2nd and 3rdline technical support, resolving complex IT issues, and ensuring consistently high service More ❯
Reading, Berkshire, South East, United Kingdom Hybrid/Remote Options
DXP Talent Ltd
3rdLineEngineer £40,000 to £45,000 On site in Theale DXP Talent is working with a continuously evolving, ambition business who is looking for a 3rdLineEngineer to join their growing Infrastructure team. Joining an established team, the 3rdLineEngineer will … with some Azure services and ideally requires an Engineer to have all round experience of Networks, Server, Virtualisation, Storage. Candidates will ideally have 5+ years experience in 3rdLine/Infrastructure Support and can demonstrate good technical skills and knowledge in the following: - VMware - Windows Server (build and support) - O365 - Azure AD/Entra ID …/Autopilot - SANs and Backups - General Network and Security Support (LAN/WAN, Firewalls, Switches, Cyber awareness) In addition, the 3rdLineEngineer will be expected to have a high level of troubleshooting and fault finding experience as well as having a general interest in new IT technologies. Given the nature of the role, there More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
3rdLine Support Core Engineer Must have an Active DV Clearance An exciting opportunity has arisen for an experienced 3rdLine Support Core Engineer to join a dedicated team supporting a highly secure customer environment. This is a hands-on role for someone who thrives on problem-solving, collaboration, and … delivering robust technical solutions within a mission-critical setting. About the Role - 3rdLine Support Core Engineer As a 3rdLine Support Core Engineer , you'll provide advanced technical support across multiple sites, working on both virtual and physical systems. You'll be part of a small, embedded team that … live operations, ensuring stability, performance, and security across all services. The role includes participation in an on-call rota to ensure continuous service support. What We're Looking For - 3rdLine Support Core Engineer Proven experience delivering 3rdline technical support within secure or complex environments. Strong skills in VMware , Windows Server More ❯
Waterlooville, Hampshire, South East, United Kingdom
Bennett and Game
3rdLine I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rdline support. This role is based fully on site. 3rdLine I.T Support Engineer Job … Overview Team Leadership & Collaboration - Work closely with the team, leading by example and fostering a culture of shared learning and improvement. 3rdLine Support - Resolve complex IT issues across networking, servers, cloud, and security. Proactive IT Management - Maintain and improve IT systems. Projects & Migrations - Implement IT projects including cloud migrations and security enhancements. Cyber Security Best Practices … Ensure compliance and security standards. 3rdLine I.T Support Engineer Job Requirements 3rdline support experience A true team player - Someone that works best when surrounded by like-minded people and thrives in a collaborative environment MSP experience is essential Networking Knowledge - Focus on Ubiquiti Unifi & Mikrotik. Windows Server Expertise - AD, DNS More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
3rdLine Cloud Network Engineer Must have an Active DV Clearance Join a forward-thinking team as a 3rdLine Cloud Network Engineer , where you'll play a key role in maintaining and enhancing secure cloud-based network solutions. Working in a dynamic environment, you'll collaborate with 2nd and … 3rdLine engineers to deliver seamless network operations, ensuring reliability, security, and innovation across critical systems. About the Role - 3rdLine Cloud Network Engineer As a 3rdLine Cloud Network Engineer , you'll manage incidents, implement changes, and monitor systems using advanced event management and ITSM tools. … and conducting readiness assessments for new releases. The role involves a rotating shift pattern (07:00-15:00 and 11:00-19:00). What We're Looking For - 3rdLine Cloud Network Engineer Proven experience in Cloud Administration (e.g. Broadcom NSX-T, vCenter). Strong knowledge of Firewall Management (Cisco Firepower Management Centre) and More ❯
3rdLine Managed Services Engineer Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rdLine Managed Services Engineer . As 3rdLine Managed Services Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The … 3rdLine Managed Services Engineer will be working proactively as part of the escalation (3rdLine) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest More ❯
3rdLine Directory Services Engineer Must have an Active DV Clearance Join a high-performing technical team as a 3rdLine Directory Services Engineer , supporting secure and complex IT environments across Defence projects. You'll play a critical role in maintaining and improving core directory services, ensuring stability, security, and … performance for mission-critical systems. About the Role - 3rdLine Directory Services Engineer As a 3rdLine Directory Services Engineer , you'll be responsible for managing and maintaining Active Directory Domain Services and associated infrastructure. You'll deliver planned changes through structured change management processes and respond to incidents and … and ensure smooth operational performance. This is a site-based role in Basingstoke (5 days a week) , with occasional travel to other customer sites. What We're Looking For - 3rdLine Directory Services Engineer Strong problem-solving and analytical mindset with the ability to think creatively. Deep understanding of Active Directory , Windows Server , DNS , and More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
MFK Recruitment
Senior 3rdLine IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rdLineEngineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rdLine IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across More ❯
3rdLineEngineer £40,000 to £45,000 On site in Theale DXP Talent is working with a continuously evolving, ambition business who is looking for a 3rdLineEngineer to join their growing Infrastructure team. Joining an established team, the 3rdLineEngineer will More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
Circle Group
3rdLine IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rdLine IT Support Engineer … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rdLine IT Support Engineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rdLine, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
SER (Staffing) Ltd
2nd/3rdLine IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd LineEngineer to their team. This is a great next step for someone with around 3+ years’ experience … in IT infrastructure, ideally within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure … Mon–Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-lineengineer ready to step up in a dynamic MSP, get in touch for more details. The client is More ❯
Crow, Hampshire, United Kingdom Hybrid/Remote Options
Trusted Technology Partnership
3rdLine Support/Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an … opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. The Role We are seeking a skilled and motivated 3rdLine Support/Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a … operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rdline support services. Skills and Experience: At least 3 years of experience in a similar role (3rdline equivalent). Proven ability to implement More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid/Remote Options
Trusted Technology Partnership
3rdLine Support/Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an … opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. The Role We are seeking a skilled and motivated 3rdLine Support/Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a … operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rdline support services. Skills and Experience: At least 3 years of experience in a similar role (3rdline equivalent). Proven ability to implement More ❯
3rdLine IT Support & Implementation Engineer – Job Specification Location: Reigate Reports to: Technical Team Leader Working Environment: Fast-paced MSP/customer-centric technical team About the Company Our client is a leading technology services provider delivering IT managed services, cloud solutions, and modern infrastructure support to organisations across the UK. They focus on empowering … with strong progression opportunities. Over the last 5 years, MFK Recruitment has placed 45 IT professionals with this company, and 32 are still thriving there today ! Role Overview The 3rdLine IT Support & Implementation Engineer will be responsible for providing expert technical support, resolving complex escalations, and delivering project work across a wide range of … technologies. This role requires deep technical knowledge, excellent communication skills, and the ability to collaborate with Level 1 and Level 2 teams. As the 3rdLine IT Support & Implementation Engineer, you will play a key role in system reliability, process improvement, and ensuring seamless delivery of technical change. Key Responsibilities Act as the primary escalation More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom Hybrid/Remote Options
1TECH STAFFING LIMITED
3rdLine Support Engineer Princes Risborough, Buckinghamshire £32,000 £40,000 per annum An excellent opportunity has arisen for an experienced and enthusiastic 3rdLine Support Engineerto join a well-established and growing IT services organisation supporting schools in the Buckinghamshire area. This role is ideal for someone who enjoys problem-solving … technical escalation point for 1st and 2nd line engineers, as well as taking the lead on IT projects and complex technical issues. Key Responsibilities: Provide 2nd and 3rdline technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to More ❯
3rdLine I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rdline support. This role is based fully on site. 3rdLine I.T Support Engineer Job More ❯
Princes Risborough, Buckinghamshire, United Kingdom
1TECH STAFFING LIMITED
3rdLine Support Engineer Princes Risborough, Buckinghamshire £32,000 £40,000 per annum An excellent opportunity has arisen for an experienced and enthusiastic 3rdLine Support Engineerto join a well-established and growing IT services organisation supporting schools in the Buckinghamshire area click apply for full job details More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
Xact Placements Limited
3rdLine Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education … sector. What you’ll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What you’ll bring: Strong experience More ❯
3rdLine Cloud Network Engineer Must have an Active DV Clearance Join a forward-thinking team as a 3rdLine Cloud Network Engineer , where you'll play a key role in maintaining and enhancing secure cloud-based network solutions. Working in a dynamic environment, you'll collaborate with 2nd and … 3rdLine engineers to deliver seamless network operations, ensuring reliability, security, and innovation ac click apply for full job details More ❯
We are recruiting on behalf of a leading organisation seeking an experienced and hands-on 2nd/3rdLine Infrastructure Engineer **This role is based Mon-Fri on-site in the Wokingham area.** This role is focused on the technical execution of a major hybrid cloud strategy. We are looking for an engineer … and deploy SCCM. Cloud Migration: Assisting in the migration of specific, non-core workloads from the on-prem VMware environment to Microsoft Azure. If you are a 2nd-3rdline specialist who thrives in a hybrid environment—comfortable modernising on-prem systems one day and migrating to the cloud the next—we want to hear from you. … to 2022). Hands-on deployment and configuration of SCCM for managing the hybrid estate. Executing the migration of on-prem virtual machines and services to Microsoft Azure. Providing 3rdline support, maintenance, and performance monitoring for the core VMware ESX & vSphere environment. Acting as the final technical escalation point for complex infrastructure issues. Supporting and maintaining More ❯
3rdLine Cloud Network Engineer Basingstoke (DV Eligible) Location: Basingstoke 5 days on-site Shift Pattern : Weekly rotation (07 00 and 11 00) Clearance : DV Eligible (sole UK national) Are you a technically sharp 3rdLine Cloud Network Engineer who loves solving complex problems and keeping critical systems running smoothly … Doing You ll be the go-to expert for cloud and network infrastructure making sure everything runs like clockwork. Day to day, you ll: • Tackle escalations from 2nd Line support via ITSM tooling. • Manage PKI certificates for network devices (physical & virtual). • Roll out firmware, software, and security updates for network hardware. • Partner with design and engineering teams … Cisco ISE • Monitoring Tools: SolarWinds • ITSM Tools: Hands-on experience managing incidents and changes • Cloud Familiarity: Broadcom vCenter (usage experience) What We re Looking For An experienced network engineer who loves diving deep into technical challenges. You know how to collaborate, communicate, and document and you take real pride in delivering reliable, secure services. You ll also need More ❯
3rdLine Cloud Network Engineer – Basingstoke (DV Eligible) Location: Basingstoke – 5 days on-site Shift Pattern : Weekly rotation (07:00–15:00 and 11:00–19:00) Clearance : DV Eligible (sole UK national) ________________________________________ Are you a technically sharp 3rdLine Cloud Network Engineer who loves solving complex problems and keeping … Doing You'll be the go-to expert for cloud and network infrastructure — making sure everything runs like clockwork. Day to day, you'll: • Tackle escalations from 2nd Line support via ITSM tooling. • Manage PKI certificates for network devices (physical & virtual). • Roll out firmware, software, and security updates for network hardware. • Partner with design and engineering teams … Cisco ISE • Monitoring Tools: SolarWinds • ITSM Tools: Hands-on experience managing incidents and changes • Cloud Familiarity: Broadcom vCenter (usage experience) ________________________________________ What We're Looking For An experienced network engineer who loves diving deep into technical challenges. You know how to collaborate, communicate, and document — and you take real pride in delivering reliable, secure services. You'll also need More ❯
3rdLine Cloud Network Engineer - Basingstoke (DV Eligible) Location: Basingstoke - 5 days on-site Shift Pattern : Weekly rotation (07:00-15:00 and 11:00-19:00) Clearance : DV Eligible (sole UK national) Are you a technically sharp 3rdLine Cloud Network Engineer who loves solving complex problems and keeping More ❯