InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
3rdLineSupport/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire - £45,000 Do you want to be an exceptional 3rdlineSupport Engineer that gets heavily involved with final escalations in a dynamic, growing team? Are you based in Berkshire, Middlesex, Hampshire, Hertfordshire, Buckinghamshire, Oxfordshire or Surrey and … value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. Key skills: Proven 3rdLinesupport experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with … re looking for a technically stimulating role in a business that genuinely values training and development - get in touch! Apply online or Call Tim Davey for a quick turnaround. 3rdLineSupport/Project Engineer - Microsoft Cloud, Azure + M365 - Berkshire More ❯
Position: 3rdLineSupport Engineer Location: Witney, Oxfordshire Salary: £35,000-£45,000 DOE As a 3rdLineSupport Engineer, you will be the escalation point for complex technical problems that 1st and 2nd linesupport teams cannot resolve. You'll work closely with infrastructure, development … and network teams to troubleshoot, diagnose, and fix critical issues across multiple platforms and applications. Key Responsibilities: Provide second and third-line IT support, acting as part of the contact team for internal queries, incidents, user requests, and problem resolution. This includes telephone, remote, and deskside support. Serve as an effective point of contact for Internal … Collaborative team culture with a focus on work-life balance Required Skills & Experience: Experience with Microsoft Cloud and Azure, plus excellent communication skills are essential. Proven experience in a 3rdlinesupport or similar senior technical role Solid hands-on experience with network infrastructure, including switches, routers, firewalls, VPNs, and network troubleshooting Excellent problem-solving More ❯
Job Description 3rdLine Storage Support Engineer SC & DV Cleared Basingstoke - Fully Onsite Shift Working (Apply online only) or (Apply online only)) Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rdLine Storage Support Engineer you will contribute to this … by working with new technologies within a team that values the sharing of ideas to build a better service. Your role will involve: We are looking for a 3rdLine Storage Support Engineer to join our team of 2nd and 3rdLine engineers. Your role will involve assisting high profile user community … of loss or disaster recovery. Conducting daily checks of the solution, producing documentation and maintaining the product's lifecycle management. The applicant must be a Highly Cleared sole national 3rdLine Storage Support Engineer required for this high level government account. Your transferable skills and experience: vCentre Event Management Tooling (SCOM) Dell EMC Storage solutions More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom
XACT PLACEMENTS LIMITED
3rdLineSupport Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rdLineSupport Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What More ❯
Hatfield, Hertfordshire, South East, United Kingdom
VIQU IT Recruitment
3rdLine Engineer – Mobile Device Management Hatfield (Onsite) Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rdLine Engineer with expertise in Mobile Device Management (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobile device services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rdLine Engineer – MDM: Manage and deliver end-to-end mobile device deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rdLine Engineer – MDM: Proven experience in a 3rdline or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
3rdLineSupport EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLineSupport Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What you’ll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Involved Solutions
3rdLineSupport Engineer (M365) - Contract - DV Cleared Location: Milton Keynes/Hybrid Duration: 6 months Rate: £500 per day IR35: Inside The role: A leading Government Institution are seeking a 3rdLineSupport Engineer (M365), to provide 3rdlinesupport for Microsoft365 Services including More ❯
3rdLineSupport Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive3rd LineSupport Engineerto join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector. … What youll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What youll bring: Strong More ❯
3rdLine System Support +Permanent opportunity +On site Basingstoke + 55,000 - 61,000 +SC/DV cleared role Skills: +Solaris +3rd linesupport +Willingness to learn Your role will involve: All incident management related tasks for the 3rdline live service - incident management and resolution while adhering … extensive investigations on any ongoing Problem Records and escalate where necessary. Follow strict Security Procedures. Complete backups of live and reference platforms. Provide advice and assistance to 4th line SMEs when required Production of KBA's and/or Work Instructions to enable and assist colleagues Resolve and implement Ad-hoc work requests raised against the DJSC queue. … R2/2012 R2/Windows 7 Desirable - or willing to learn Active Directory Desirable - or willing to learn basic Exchange 2003 If you'd like to discuss the 3rdLine System Support role in more detail, please send your updated CV to (url removed) and I will get in touch. More ❯
3rdLineSupport Engineer Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive3rd LineSupport Engineerto join a thriving IT services team supporting schools across the … UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector. What youll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point... More ❯
3rdLineSupport Engineer Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive3rd LineSupport Engineerto join a thriving IT services team supporting schools across the … UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector. What youll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point... More ❯
Princes Risborough, Buckinghamshire, United Kingdom Hybrid / WFH Options
Planet Recruitment
Role: 3rdLine Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rdline technical … support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as … the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rdline technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running More ❯
About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across … the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rdLineSupport Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex … Proactively monitor systems, identify potential issues, and implement preventative measures. Contribute to documentation, including technical guides and procedures, for both internal and client use. Requirements: Proven experience in a 3rdLineSupport role, preferably within an MSP environment. Expertise in Windows Server, Office 365, and Azure technologies. Strong problem-solving skills with the ability to More ❯
3rdLine Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rdLine Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers … and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rdline network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
3rdLine Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rdLine Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers … and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rdline network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
Excellent opportunity for a skilled 3rdLine Cloud Support Engineer to join a global leading MSP's Service Operations team on a high-security project. Youll work alongside 2nd and 3rdLine Engineers, supporting a high-profile user community, engaging directly with customers and stakeholders, and ensuring smooth day-to-day service … to 10% Benefits pack - includes private medical, life assurance etc. 1st class skill up opportunities with new certification support Excellent career progression program What Youll Do Provide 3rdLinesupport in a secure cloud and network environment. Use IT Service Management Toolset to manage incidents and requests. Monitor and triage events using event More ❯
Excellent opportunity for a skilled 3rdLine Cloud Support Engineer to join a global leading MSP's Service Operations team on a high-security project. Youll work alongside 2nd and 3rdLine Engineers, supporting a high-profile user community, engaging directly with customers and stakeholders, and ensuring smooth day-to-day service … to 10% Benefits pack - includes private medical, life assurance etc. 1st class skill up opportunities with new certification support Excellent career progression program What Youll Do Provide 3rdLinesupport in a secure cloud and network environment. Use IT Service Management Toolset to manage incidents and requests. Monitor and triage events using event More ❯
2nd line, 3rdline, Azure, Cloud, Azure VM, Intune, Windows, Microsoft We are looking for a full-time permanent candidate to join our client based in East Kent. Predominantly office-based based you do need to live in the Folkestone, Dover, Canterbury, Margate, Medway, Ashford areas to practically get to the offices with ease. Supporting … circa 200 users across several UK sites, you will join a small team based in the East Kent HQ. Experience of 2nd/3rdlinesupport needed as problems will be escalated to you. Skills in Microsoft and Cloud Azure are also essential. Any certification in Azure to back up your skills would be useful … but good knowledge around Azure VM's, Intune and Windows is essential. Aside from support, you would be involved in various IT project work! Excellent interpersonal skills expected, you must be able to work in a collaborative and supportive way, willing to impart your knowledge to other team members. Interested? Then please do send me a CV in More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
3rdLine Storage Support Engineer Location Basingstoke (5 days on site) Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. MOD. As a 3rdLine Storage Support Engineer, youll play a vital role in maintaining and supporting enterprise-grade backup and storage solutions, ensuring … high availability and resilience across secure infrastructure environments. This is a hands-on role involving daily operational support, event monitoring, and lifecycle management of critical storage platforms. Youll work closely with internal teams and stakeholders, contributing to a high-profile government account. Whats on Offer: Salary Up to £50k DOE 5% company bonus 10% Security clearance bonus Benefits … pack 10% employer pension, 26 days leave plus banks, private medical, life assurance & more Certification support paid exams and training materials for professional development On-call rota 1 week in every 4/5 (compensated) Excellent career progression and skill up opportunities What youll be doing: Supporting and maintaining enterprise storage and backup platforms (Dell EMC, Avamar, Data More ❯
3rdLine Cloud Support Network Engineer (DV CLEARED) Contract Type: Contractor Location: Basingstoke fully on site (Travel to customer site required) Rate: £500 per day inside IR35 Working Pattern: Shift Working (0700 – 1500 or 1100 – 1900) Clearance Required: DV Clearance active Target Start Date: ASAP Target End Date: 6 months from Start Date Join the … team as a 3rdLine Cloud Support Network Engineer. This role is crucial for assisting a high-profile user community, involving daily interactions with customers and stakeholders, and utilising IT Service Management Toolsets. Monitoring of Event Management tooling, triage, and escalation are critical aspects of this position. Day-to-day of the role: Assist in … the monitoring and management of network operations using Event Management tooling. Provide high-level technical support and troubleshooting for network issues. Engage daily with customers and stakeholders using the IT Service Management Toolset. Triage and escalate issues as necessary to ensure rapid resolution. Maintain and manage network security protocols and configurations. Required Skills & Qualifications: Proficiency with VCenter NSX More ❯
Basingstoke, Hampshire, South East, United Kingdom
Morson Talent
Our Client: Our client supports over 250,000 end users across 1,100 sites, providing network connectivity to a range of critical services across the UK. They are committed to technology innovation and have a long and proud history of More ❯
Our Client: Our client supports over 250,000 end users across 1,100 sites, providing network connectivity to a range of critical services across the UK. They are committed to technology innovation and have a long and proud history of More ❯