6 of 6 3rd Line Support Jobs in the South East

client, an established IT provider, is currently recruiting a 2nd/3rd Line Service Desk Engineer to join their growing service desk team based in Shoreham. The 2nd/3rd Line Support Engineer will be responsible for providing excellent customer service while … resolving a wide range of technical support requests in a dynamic, ever-changing environment. Key Responsibilities for the 2nd/3rd Line Support Engineer: Managing multiple tickets and projects simultaneously. Assisting with technical support requests within the team. Keeping the company ...

3rd Line IT Support Engineer - Hertford (2 days WFH) - MSP - up to £42K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Hertford is looking for a 3rd Line IT Support Engineer to join the team. … with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. As the 3rd Line IT Support Engineer, you will have: Strong communication skills, both face to face and over the telephone Proficient ...

3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly and delivering on a number of interesting projects, network refresh … smooth daily operations. What we’re looking for: Minimum 5 years’ experience in IT support or service function with experience in a 3rd Line Support position is a must have. ERP management capabilites (ideally COINS or Netsuite) Technical expertise in Server Maintenance ...

client are a leading Microsoft-focused Managed Services Provider delivering exceptional IT support and solutions to a wide range of clients. As part of their ongoing growth, they are looking for a highly skilled and proactive 2nd Line Support Technician to join their team. … advance your career in a dynamic and client-focused environment, this could be the company for you! Job Summary As a 2nd/3rd Line Support Engineer, you will be responsible for handling more complex technical issue, either from direct client contact, or escalation. ...

Profectus Recruitment are working with a growing Managed Service Provider who are looking to appoint an experienced 2nd/3rd Line Support Engineer to join their technical team. This is a hands-on role for an experienced IT engineer who enjoys solving complex technical issues … complex technical issues • Troubleshoot and resolve incidents across server, network, cloud and end-user environments • Own high-priority tickets through to resolution • Support infrastructure changes, upgrades and project delivery • Carry out root cause analysis and implement permanent fixes • Provide onsite support when required • Work closely with ...

Senior Technical Support Analyst/3rd Line Brentwood Office-based (4 days per week) | Salary to £36,000 + Excellent Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues … driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service Desk and Infrastructure functions. This is a genuine senior position for someone who has already operated as a technical escalation point, combining ...