15 of 15 3rd Line Support Jobs in the South East

3rd Line Cloud Engineer To £45,000 Do you want to work with a growing Organisation? Have you missed working in close knit and expert technical teams? Wanted to really make a difference but never had the chance? About the role: This is a great opportunity to join a reputable MSP who is looking for a Cloud … technical direction. You will also get the opportunity to deliver projects focused on the Microsoft 365/Azure ecosystem, as well as some physical deployments where appropriate. Duties include: 3rd line helpdesk support, dealing with ticket escalation, and onsite technical support. Management and support of existing Microsoft 365 & Azure environments. Administration and configuration More ❯

We are seeking a highly skilled and experienced Third Line Support Analyst to join our dynamic IT support team within a fast-paced Managed Service Provider (MSP) environment. This role involves a customer focused approach, handling complex technical issues, leading incident and problem resolution efforts, and acting as an escalation point for the 1st … and 2nd line support teams. The ideal candidate will have strong problem-solving abilities, deep technical knowledge across a broad range of systems, and the ability to work effectively under pressure. Responsibilities Act as a final escalation point for 1st and 2nd line, while providing technical mentoring to junior engineers Troubleshoot and resolve complex …/software issues. Document resolutions, knowledge articles, and client environments in the service management system. Ensure SLA compliance Essential Skills & Experience Minimum 3 years' experience in a similar third line support or senior IT support role within an MSP environment Along with our Project Manager have the ability to technically lead, implement and deliver More ❯

2nd/3rd Line Support Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates … without prior experience working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a … strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers More ❯

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP … offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rd line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working … their own initiative. The position is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware More ❯

Location: Horsham Role: 3rd line Service Desk Engineer Salary: 45,000 DOE We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rd Line Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure … and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring deep expertise across a range of technologies. Key Responsibilities Provide high-quality 3rd line support for complex technical incidents escalated from the service desk. Deliver and support various infrastructure-related projects. Independently manage and deliver small … for learning and staying up to date with emerging technologies Why Join Us? Be part of a forward-thinking, collaborative, and supportive team Access to ongoing training, certification support, and career development Competitive salary and benefits package Discounted healthcare Cycle to work scheme If you are looking for a new challenge in a fun and collaborative working environment More ❯

Location: Horsham Role: 3rd line Service Desk Engineer Salary: £45,000 DOE We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rd Line Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure … and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring deep expertise across a range of technologies. Key Responsibilities Provide high-quality 3rd line support for complex technical incidents escalated from the service desk. Deliver and support various infrastructure-related projects. Independently manage and deliver small … for learning and staying up to date with emerging technologies Why Join Us? Be part of a forward-thinking, collaborative, and supportive team Access to ongoing training, certification support, and career development Competitive salary and benefits package Discounted healthcare Cycle to work scheme If you are looking for a new challenge in a fun and collaborative working environment More ❯

3rd Line IT Support Engineer - Horsham - £40,000 + Great Opportunity! Role: 3rd Line IT Support Engineer Location: Horsham Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rd Line IT Support Engineer to … join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, Azure and much more. Again, technical skills are a must, but we are looking for … Skills: ** Windows Server 2022 ** Virtualisation ** Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rd Line Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on 0118 370 3203 to discuss in further More ❯

Job Title: DV Cleared 3rd Line Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to £600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and … support are secure system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 3rd Line Exchange Support Engineer to work with our 3rd Line team and Engineering teams. Your role will involve assisting high profile user More ❯

Job Title: DV Cleared 3rd Line Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to 600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and … support are secure system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 3rd Line Exchange Support Engineer to work with our 3rd Line team and Engineering teams. Your role will involve assisting high profile user More ❯

3rd Line Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What More ❯

THIRD LINE PRODUCT SUPPORT TECHNICIAN ️Hours: 35 hours per week Shift pattern: Monday to Friday 09:00-17:00 and on call rota. Salary: up to £37,000 pa dependant on experience Location: New Milton, Hampshire, UK This role is a UK based role and any hybrid/remote work must also be within the UK. … services & products Cycle to work incentive Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU We are seeking a highly skilled and proactive Third Line IT Service Desk Technician to join our dynamic IT team. This role is pivotal in ensuring the seamless operation of our IT infrastructure by resolving complex technical issues escalated … from first- and second-line support. You'll be a subject matter expert in advanced networking, server management, and telecommunication systems, playing a key role in maintaining high service levels and supporting business-critical operations. You will possess excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues efficiently. Strong communication skills More ❯

Third Line Engineer (Server and Storage) Salary: £45,000 - £50,000 Location: High Wycombe Hybrid: 3 days a week in the office About the Role A client of ours is a managed service provider that is growing at a healthy pace and is looking to hire another Third-Line Support Engineer. We are looking … come into the office three days a week. However, during the probation period, the position will be on-site 5 days a week. Skills Required Experience working in a 3rd Line support position Windows Server VMware builds from scratch Hardware setups with HPE and DELL PowerEdge Network Storage Solutions – SAN/NAS Routers, Switches, Firewalls More ❯

3rd Line Support/project Engineer (Azure, 365) - £45,000 - £55,000 - hybrid Do you want to be an impressive 3rd line Support Engineer that gets heavily involved with Microsoft based projects? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP … network problems, and apply patches. Help Users: Support staff with any problems using their hardware, software, or Internet. Work with the Team: Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation: Log issues, how they were fixed, and any system changes. We are looking … for an impressive 3rd Line Support Engineer that wants to get involved with Microsoft based projects, in a welcoming community where you will feel genuinely valued. 3rd Line Support/project Engineer (Azure, 365) - £45,000 - £55,000 - hybrid More ❯

3rd Line Support/project Engineer (MS - Azure, 365) - £40,000 - £55,000 – hybrid Do you want to join a business that genuinely values you and has outlined a clear path for progression? Do you want to get heavily involved with Microsoft based projects and high level BAU? Do you want to be an impressive … 3rd line engineer that gets involved with the latest cutting-edge technology? You’ll be working with an exceptional Managed Service Provider working alongside their support team as a final point of technical escalation. This role will involve BAU, projects, and there is so much room for progression. There is a direct roadmap from a … network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking More ❯

3rd Line Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations … network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking … for an impressive 3rd Line Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities More ❯