1 to 25 of 28 Case Management Jobs in the South East

Local Government - IDOX & Alloy Systems Our longstanding client that operates within local goverment is hiring a Digital & Technology Programme Manager who has stong experience stakeholder engagement and supplier contract management skills. The successful candidate will lead the implementation of high-profile case management software projects, including those involving IDOX and Alloy systems . This is a … includes managing in-flight projects, initiating new ones from scratch, and ensuring successful outcomes through effective leadership and coordination. Key Responsibilities: Lead the end-to-end delivery of digital case management software implementations across multiple departments. Manage both in-flight and pipeline projects and initiate new projects from the ground up. Collaborate with stakeholders to define project scope … and data governance standards. Monitor project risks and implement mitigation strategies. Report progress to senior leadership and provide regular updates on milestones and outcomes. Drive user engagement and change management activities to support adoption of new systems. Manage supplier relationships and contracts effectively to ensure value and performance. Essential Skills and Experience: Proven experience managing digital programmes within a More ❯

Legal IT Project Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required by a leading law firm in central … London This is an exciting opportunity to participate in a significant software upgrade program across almost their entire software suite, including a new Practice Management System (PMS), Document Management System, and case Management system. You must have experience implementing cloud-based finance or legal application software, or replacing/upgrading old legacy systems. Experience required: - Proven … experience in delivering medium to high complexity IT projects across Legal Applications & Cloud Services in Practice Management Systems/Document Management Systems/Case Management systems - Been an IT Project Manager or a Senior Business Analyst in the past, for either a law firm or another professional services company - Strong aptitude for learning new software applications More ❯

for Network infrastructure -e.g- Switches, Routers, Firewalls. Cisco Switch/Router console commands, setting up network test equipment for RFC 2544 testing + handling fibre optic cabling. ALM Test case management, Defect Management, Reporting ALM testing ( Application Lifecycle Management) testing. Importing test cases, test case management, collecting test execution evidence, reporting execution and defect … management in ALM. Test phases purposes: Unit, System Integration, Functional, Non-Functional, Disaster recovery, Operation Acceptance testing - OAT) Using StableNet Network and Service Management tools. Interpreting Network infrastructure design from HLD/LLD + understanding Data Centre operating procedures. Telecoms/National Network Infrastructure domain/Utility Gas & Electric experience preferred More ❯

for Network infrastructure -e.g- Switches, Routers, Firewalls. Cisco Switch/Router console commands, setting up network test equipment for RFC 2544 testing + handling fibre optic cabling. ALM Test case management, Defect Management, Reporting ALM testing ( Application Lifecycle Management) testing. Importing test cases, test case management, collecting test execution evidence, reporting execution and defect … management in ALM. Test phases purposes: Unit, System Integration, Functional, Non-Functional, Disaster recovery, Operation Acceptance testing - OAT) Using StableNet Network and Service Management tools. Interpreting Network infrastructure design from HLD/LLD + understanding Data Centre operating procedures. Telecoms/National Network Infrastructure domain/Utility Gas & Electric experience preferred More ❯

years of experience in project support/documentation within a tech environment. Strong Salesforce documentation and system admin experience. Excellent communication, stakeholder engagement, and organizational skills. Familiarity with project management tools (e.g., Jira, Asana, MS Project). Understanding of compliance in a tech setting is a plus. Nice to Have Salesforce Administrator Certification Project management certification (e.g., PMP … PRINCE2) Experience in a compliance/regulatory environment Top 3 Must-Have Skills System documentation & technical support Salesforce case management (requirements into diagrams/workflows) Project management Work Environment Internal collaboration with Legal, Compliance, Engineering, Product, and Operations teams. Project work includes building a unified case management system and process standardization. Hands-on role involving More ❯

years of experience in project support/documentation within a tech environment. Strong Salesforce documentation and system admin experience. Excellent communication, stakeholder engagement, and organizational skills. Familiarity with project management tools (e.g., Jira, Asana, MS Project). Understanding of compliance in a tech setting is a plus. Nice to Have Salesforce Administrator Certification Project management certification (e.g., PMP … PRINCE2) Experience in a compliance/regulatory environment Top 3 Must-Have Skills System documentation & technical support Salesforce case management (requirements into diagrams/workflows) Project management Work Environment Internal collaboration with Legal, Compliance, Engineering, Product, and Operations teams. Project work includes building a unified case management system and process standardization. Hands-on role involving More ❯

years of experience in project support/documentation within a tech environment. Strong Salesforce documentation and system admin experience. Excellent communication, stakeholder engagement, and organizational skills. Familiarity with project management tools (e.g., Jira, Asana, MS Project). Understanding of compliance in a tech setting is a plus. Nice to Have Salesforce Administrator Certification Project management certification (e.g., PMP … PRINCE2) Experience in a compliance/regulatory environment Top 3 Must-Have Skills System documentation & technical support Salesforce case management (requirements into diagrams/workflows) Project management Work Environment Internal collaboration with Legal, Compliance, Engineering, Product, and Operations teams. Project work includes building a unified case management system and process standardization. Hands-on role involving More ❯

the office. 36 hours Monday - Friday Location: WC2 About the Role: We are seeking two dedicated Business Analysts to join a critical initiative focused on the implementation of a Case Management System (CMS). This project aims to simplify complexity, streamline processes, and standardise casework, playing a vital role in the organisation's digital transformation. Key Responsibilities: Merge … operational templates into the CMS, collaborating with the project team. Identify and escalate technical issues related to operational templates within the project team. Collaborate with operational personnel to assist case teams in cleansing and enriching data according to the CMS data migration strategy. Work with the project team and selected suppliers to ensure operational templates align with business and … IT Business Analyst. Background or qualifications in computer science. Experience in migrating large volumes of complex data. Familiarity with digital transformation projects. Knowledge of implementing or working with a Case Management System. Experience with various project management methodologies, including Agile. Experience in the legal sector or working with Law Enforcement Agencies. Adecco is a disability-confident employer. More ❯

and enhance the customer experience. Key Responsibilities Technical Support : Provide expert support across Zellis products (e.g., ResourceLink, MyView), resolving technical and data-related issues, and contributing to product improvement. Case Management: Handle support cases through to resolution, ensuring timely updates and SLA compliance while delivering a positive customer experience. Knowledge Sharing : Create and maintain knowledge articles; identify trends … continuous improvement. Travel & Flexibility : Occasional travel to Zellis/customer sites required Skills & Experience Background in software support or operational services; HCM knowledge is a plus. Strong communication and case management skills. Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS). Team-oriented, self-motivated, and able to manage workloads under pressure. Analytical and improvement-focused More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

maintenance as well as building/imaging PCs Excellent communication skills (written and spoken) Any experience in supporting legal systems (such as Big Hand, iManage, Elite 3E, or other case management systems, document management systems, digital dictation systems, etc.) would be a bonus This is an excellent IT Support role for a leading law firm, which will More ❯

position is suited to an already successful consultant who wants to be part of a company that is leading the way with its innovative technology within the Enterprise Content Management, AI and Adaptive Case Management collaborative arena. As an International IT Consultant within our professional services team based in Kingsclere, Newbury, your main focus will be to … requirements and environment -Design end-to-end solutions to meet the customer needs using Papyrus platform products -Presentation of the Papyrus system to technical and managerial audiences -Perform project management duties Your profile: -Minimum 5 years of IT software project-based experience, working in IT organisations -Experience of Cloud, UNIX, Windows environments -Good knowledge of an object orientated programming More ❯

and geographical constraints. Transaction Monitoring: Setting up rules and alerts that c ontinuously monitor transactions made that help identify suspicious patterns indicative of money laundering or fraud. Implementation of case management escalation to authorities in line with local regulation and compliance What you’ll do Product Strategy & Roadmap: Define and communicate the vision and strategy for any defend … protect capabilities, ensuring alignment with EML Payments’ broader business objectives and local compliance and regulation. Develop and maintain a detailed product roadmap that outlines features, milestones, and timelines. Stakeholder Management: Collaborate with internal teams (e.g., technical, design, finance & fraud ops) and external stakeholders (e.g., fraud authorities) to gather requirements and feedback for product development. Build and maintain strong relationships … party authorities. Data Analysis & Insights: Leverage customer and data to make informed product decisions, optimise program performance, and identify areas for improvement. Provide regular reports and insights to senior management on program performance, including customer participation, transaction trends, and feedback. Market Research & Competitive Analysis: Monitor industry trends, local regulation & compliance requirements to ensure EML Payments stays ahead of market More ❯

and geographical constraints. Transaction Monitoring: Setting up rules and alerts that c ontinuously monitor transactions made that help identify suspicious patterns indicative of money laundering or fraud. Implementation of case management escalation to authorities in line with local regulation and compliance What you’ll do Product Strategy & Roadmap: Define and communicate the vision and strategy for any defend … protect capabilities, ensuring alignment with EML Payments’ broader business objectives and local compliance and regulation. Develop and maintain a detailed product roadmap that outlines features, milestones, and timelines. Stakeholder Management: Collaborate with internal teams (e.g., technical, design, finance & fraud ops) and external stakeholders (e.g., fraud authorities) to gather requirements and feedback for product development. Build and maintain strong relationships … party authorities. Data Analysis & Insights: Leverage customer and data to make informed product decisions, optimise program performance, and identify areas for improvement. Provide regular reports and insights to senior management on program performance, including customer participation, transaction trends, and feedback. Market Research & Competitive Analysis: Monitor industry trends, local regulation & compliance requirements to ensure EML Payments stays ahead of market More ❯

Digital Business Analyst - Case managment system replacement with MS Dynamics - Central Government - £450 - £500 a day - Outside IR35 - London/Hybrid Working Soft Skills: Good attention to detail and knows what quality looks like Good listening skills and requirements analysis challenging the status quo Creating User Stories Good Communicator, good soft skills – excellent stakeholder management skills Experience: Min … years experience as a BA Must have recent Case Management System experience with Dynamics Digital transformation project experience A solid background in Waterfall and Agile methodologies Some public sector experience More ❯

Digital Business Analyst - Case managment system replacement with MS Dynamics - Central Government - £450 - £500 a day - Outside IR35 - London/Hybrid Working Soft Skills: Good attention to detail and knows what quality looks like Good listening skills and requirements analysis challenging the status quo Creating User Stories Good Communicator, good soft skills – excellent stakeholder management skills Experience: Min … years experience as a BA Must have recent Case Management System experience with Dynamics Digital transformation project experience A solid background in Waterfall and Agile methodologies Some public sector experience More ❯

Digital Business Analyst - Case managment system replacement with MS Dynamics - Central Government - £450 - £500 a day - Outside IR35 - London/Hybrid Working Soft Skills: Good attention to detail and knows what quality looks like Good listening skills and requirements analysis challenging the status quo Creating User Stories Good Communicator, good soft skills – excellent stakeholder management skills Experience: Min … years experience as a BA Must have recent Case Management System experience with Dynamics Digital transformation project experience A solid background in Waterfall and Agile methodologies Some public sector experience More ❯

of all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. Their Brighton office is a vibrant, collaborative space shared with our Sales, Product Management, QA, and Technical teams - all just a few minutes' walk from the train station and has gym on site. The Role We're looking for a Level 2 Technical … Support Agent to join their Customer Support team. You'll be the go-to point for complex customer queries, providing end-to-end case management from investigation through to resolution. This is a hands-on, problem-solving role where you'll have direct access to our clients developers and product team - not just to resolve issues quickly, but More ❯

of all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. Their Brighton office is a vibrant, collaborative space shared with our Sales, Product Management, QA, and Technical teams - all just a few minutes' walk from the train station and has gym on site. The Role We're looking for a Level 2 Technical … Support Agent to join their Customer Support team. You'll be the go-to point for complex customer queries, providing end-to-end case management from investigation through to resolution. This is a hands-on, problem-solving role where you'll have direct access to our clients developers and product team - not just to resolve issues quickly, but More ❯

suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling environments. Key Responsibilities: Own all support case management across UK Government CSCS contracts Coordinate multi-disciplinary internal teams to ensure timely resolution of all active tickets Provide briefings to senior internal stakeholders and MoD counterparts … Oversee service visits: spares, equipment use, visit planning, and documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends across cases and initiate process improvements Deliver onboarding and training for 1st and 2nd line support staff Support MoD programme rollouts and documentation standards Support obsolescence planning and … facing scenarios with a proactive, problem-solving mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What We Offer: Key technical position in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities to drive service improvement initiatives and shape More ❯

Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others. Deliver clear technical explanations and expert guidance to non-technical clients and legal teams. Oversee case management from initial instruction through to reporting, ensuring deadlines and client needs are consistently met. Stay at the forefront of emerging trends, tools and techniques in digital forensics. More ❯

Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others. Deliver clear technical explanations and expert guidance to non-technical clients and legal teams. Oversee case management from initial instruction through to reporting, ensuring deadlines and client needs are consistently met. Stay at the forefront of emerging trends, tools and techniques in digital forensics. More ❯

Case Management Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯