london, south east england, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
CaseManagement Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | CaseManagement Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
CaseManagement Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | CaseManagement Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
CaseManagement Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | CaseManagement Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯
CaseManagement Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | CaseManagement Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯
you to leverage your skills and make positive impact? We are looking for an experienced IT professional to join during the transition of legacy casemanagement systems to modern, cloud-based solutions. Your role will focus on maintaining and supporting on prem legacy systems during ongoing transformation to … Infrastructure support. Therefore we are looking for all-arounder, with good SQL knowledge. What You Will Do Provide expert support and maintenance for legacy casemanagement systems (Extranet, CMS, DTS, EKS2, and ADMS) in collaboration with the IT teams. Ensure the legacy systems continue to run smoothly during … patches, and general system maintenance for both legacy and cloud-based systems. What do you need to be successful? Strong experience in SQL server management and replication. Experience in writing and optimising SQL scripts for system management and troubleshooting. Strong knowledge of SharePoint (on-premise & cloud). Experience More ❯
you to leverage your skills and make positive impact? We are looking for an experienced IT professional to join during the transition of legacy casemanagement systems to modern, cloud-based solutions. Your role will focus on maintaining and supporting on prem legacy systems during ongoing transformation to … Infrastructure support. Therefore we are looking for all-arounder, with good SQL knowledge. What You Will Do Provide expert support and maintenance for legacy casemanagement systems (Extranet, CMS, DTS, EKS2, and ADMS) in collaboration with the IT teams. Ensure the legacy systems continue to run smoothly during … patches, and general system maintenance for both legacy and cloud-based systems. What do you need to be successful? Strong experience in SQL server management and replication. Experience in writing and optimising SQL scripts for system management and troubleshooting. Strong knowledge of SharePoint (on-premise & cloud). Experience More ❯
a dynamic and proactive Office Manager to ensure the smooth day-to-day running of their operations. The Role: Reporting directly to the Senior Management Team, this varied and operationally focused role combines office management, HR, operations, and elements of finance. You will be a pivotal figure within … the firm, supporting all areas to ensure high standards are consistently maintained. Key Responsibilities: Overseeing the day-to-day management of the office, ensuring efficient operations. Providing IT support and liaising with external IT and casemanagement system providers. Maintaining and updating HR records, managing training requirements … and off-site archive storage. Handling client complaints and providing additional client support as needed. The Ideal Candidate Will Have: Solid experience in office management within a professional services environment (legal sector experience highly desirable). Strong IT skills, particularly with casemanagement systems. HR administration experience More ❯
Lindfield, Haywards Heath, West Sussex, United Kingdom
Gerrard White
a dynamic and proactive Office Manager to ensure the smooth day-to-day running of their operations. The Role: Reporting directly to the Senior Management Team, this varied and operationally focused role combines office management, HR, operations, and elements of finance. You will be a pivotal figure within … the firm, supporting all areas to ensure high standards are consistently maintained. Key Responsibilities: Overseeing the day-to-day management of the office, ensuring efficient operations. Providing IT support and liaising with external IT and casemanagement system providers. Maintaining and updating HR records, managing training requirements … and off-site archive storage. Handling client complaints and providing additional client support as needed. The Ideal Candidate Will Have: Solid experience in office management within a professional services environment (legal sector experience highly desirable). Strong IT skills, particularly with casemanagement systems. HR administration experience More ❯
Sunbury-on-thames, Middlesex, United Kingdom Hybrid / WFH Options
Kinlys Global Services
ll collaborate with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including casemanagement, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal … responsible for delivering customer integrations as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work closely with key users to identify, specify, and More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Resolver Inc
of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our … successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding of project scope, delivery approach, task ownership, and deliverables … Controlling and communicating project scope, schedule, budget, and risk to customers and management Leading regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions that drive projects to completion and minimize time to value Business Analysis Gathering and documenting customer functional and More ❯
The position encompasses the leadership, operational excellence and transformation of our support teams across all support service offerings. Additional areas of focus include partner management and forging deep, collaborative relationships with field and sales leadership, strong engineering engagement as well as delivering a unified customer experience with peers in … efforts and projects. This position is responsible for driving support KPIs, operational health, process improvement, adoption and implementation, and more. Key areas of process management oversight include: casemanagement, knowledge management, measuring and reporting customer health and satisfaction, data quality and integrity, product feedback loop, compliance … development teams with demonstrable outcomes that influence product quality, serviceability and supportability. Forging strong relationships with Sales and Pre-sales organisations. Unified customer health management experience with Professional Services and Customer Success organisations. Participate in the development and execution of transformational projects. Ten (10) + years’ management experience More ❯
console commands Handling Fibre optic cables Understanding of Data Centre operating procedures Set up network test equipment for RFC 2544 testing Network and Service Management tool set (e.g. StableNet) Knowledge Cont. Interpret Network infrastructure design from HLD/LLD ALM Test casemanagement, Defect Management, Reporting More ❯
leader in the field of automated decisioning. We are looking for a Mid-Level Backend Engineer to join the "Resolve" team tasked with building CaseManagement-a brand-new feature in our product-and maintaining our critical Entity Layer, a store powering customer entities used across the platform. … You'll Do Primarily work on backend components written in Python/FastAPI, hosted on an AWS serverless architecture: Build and maintain the new casemanagement system, enhance the entity layer, review pull requests with depth, and optimize CI/CD pipelines. Engage actively in team rituals such More ❯
technology strategy. Identify opportunities to decommission legacy systems, launch new platforms, or modernise existing ones to increase efficiency, innovation, and user experience. Program & Project Management Work with EA and technical architects to define scope, roadmap, and delivery plans for transformation initiatives. Manage a portfolio of multiple concurrent transformation projects … M365). We think it's essential that candidates have the following skills: Strong understanding of enterprise business systems (e.g., CRM, ERP, finance, HR, casemanagement platforms). Experience with the Microsoft ecosystem, including M365, Azure IaaS/PaaS, Power Platform, SharePoint, and Purview. Experience with ServiceNow, particularly … Understanding of modern monitoring platforms (e.g., LogicMonitor or similar), and how monitoring fits into system transformation and BAU handover. Solid grasp of software lifecycle management, from scoping and design through development, testing, release, and BAU transition. Familiarity with Agile delivery methodologies (Scrum, SAFe, Kanban). Experience in delivering large More ❯
incoming client requests via telephone and web portal. • Identify, assess criticality, and prioritise resolution of all new and existing issues, via the Clinisys incident management system. • Research, manage, and document issues and document resolutions while effectively communicating status and partnering with the client. • Work independently to resolve routine and … incidents. • Manage and document resolution process and effectively communicates updates to the client. • Coach less experienced staff in maintaining low personal backlog using established casemanagement best practices. • Create training documentation. • Maintain high Client Satisfaction Scores. • Stay current with product and industry updates and changes. • Identify the need … and non-technical clients and staff at all organisational levels. • Excellent analytical and problem-solving skills. • Excellent interpersonal and professional communication skills. • Strong time management and organisational skills. • Ability to understand and articulate technical concepts and derive solutions • Ability to deal with complex and challenging client issues • Demonstrated ability More ❯
RG14 5DG, Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Cisco Switch/Router console commands, setting up network test equipment for RFC 2544 testing + handling fibre optic cabling. Importing test cases, test casemanagement, collecting test execution evidence, reporting execution and defect management in ALM. Using StableNet Network and Service Management tools. Interpreting Network More ❯
in communication at executive level both written and oral Strong analytical skills Experience working in Business Process Services for Human Resources. IT experiences People Management Experience (Team 5+) Ability to execute in an individual contributor role. Business function process knowledge in Human Resources Experience with cloud-based telephony solutions … such as Amazon Connect Experience with enterprise applications for core HR (for example, Workday, SAP SuccessFactors, etc), casemanagement (Zendesk, ServiceNow, etc) and talent acquisition. Familiarity with generative AI (GenAI) concepts. About Accenture We work with one shared purpose: to deliver on the promise of technology and human More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
Syntax Consultancy Limited
cabling. Creating test scripts from Test Plans and Low Level Designs for Network infrastructure -eg- CISCO equipment, Switches, Routers, Firewalls. Importing test cases, test casemanagement, collecting test execution evidence, reporting execution and defect management in ALM. Using StableNet Network and Service Management tools. Interpreting Network More ❯
is mandatory. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA. Deep expertise in Pega PRPC, CaseManagement, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯
Power BI and Business Objects Collaborate with HR and business stakeholders to understand reporting needs and deliver insights Configure and customise ServiceNow HR workflows, casemanagement, and service portals Lead on monthly and quarterly HR system upgrades, including testing and stakeholder sign-off Manage system access controls and More ❯
with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel capabilities, casemanagement, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural More ❯