26 to 50 of 144 Customer-Centricity Jobs in the South East

customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target More ❯

customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target More ❯

FullStory, or similar. Hands-on experience building and analysing A/B tests, multivariate tests, and funnel optimisation. Proficiency in journey mapping and lifecycle design with a customer-centric approach. Strong understanding of UX best practices, persuasion principles, and behavioural psychology. Data literacy: ability to analyse large datasets, run SQL queries, and work with dashboards. Nice More ❯

-facing content such as FAQs and landing pages in conjunction with the marketing team Ensure all changes meet regulatory and compliance expectations Champion a delivery-focused, customer-centric approach that ensures AJ Bell continues to deliver good outcomes for retail customers, including adherence to regulatory obligations such as Consumer Duty Perform other tasks as agreed More ❯

and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People More ❯

practices, Building a Community of Practice, Business Acumen, Coaching, Collaboration, Communication, Conflict Management, Creating a high performing team, Creating and measuring impact, Creative Direction, Creativity and Innovation, Customer centric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction - Delivery, Design Direction - Design More ❯

strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯

strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯

strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯

and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact implementation experience. Key Responsibilities Customer-Centric Project Management: Lead end-to-end projects, ensuring a smooth transition from initial agreement to go-live. Develop detailed project plans, track milestones, and guide customers through More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

expertise include e-commerce, cloud computing, digital streaming, artificial intelligence, original entertainment... the list goes on. Despite being primarily digital, their aim is to be the most customer-centric company in the world. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing More ❯

a decade of experience in SME lending. This company is transforming access to finance for small businesses through a technology-driven platform that delivers fast, efficient, and customer-centric solutions. With a strong commitment to innovation and impact, the company combines data intelligence with human support to create a seamless funding experience. About the Role The More ❯

a decade of experience in SME lending. This company is transforming access to finance for small businesses through a technology-driven platform that delivers fast, efficient, and customer-centric solutions. With a strong commitment to innovation and impact, the company combines data intelligence with human support to create a seamless funding experience. About the Role The More ❯

a decade of experience in SME lending. This company is transforming access to finance for small businesses through a technology-driven platform that delivers fast, efficient, and customer-centric solutions. With a strong commitment to innovation and impact, the company combines data intelligence with human support to create a seamless funding experience. About the Role The More ❯

be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement. Collaborate with cross-functional More ❯

be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement. Collaborate with cross-functional More ❯

be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement. Collaborate with cross-functional More ❯

enrolled on a Change Advisory Board & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a customer-centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and More ❯

compliance and maximum scoring potential. Take a lead role in writing, editing, and proofreading content for PQQs and ITTs. Translate complex technical input into clear, engaging, and customer-centric narrative. Maintain and develop a library of boilerplate responses, CVs, and case studies. Coordinate with internal stakeholders to gather accurate and relevant content. Ensure submissions are presented More ❯