IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
london (city of london), south east england, united kingdom
DGH Recruitment
IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
london (city of london), south east england, united kingdom
DGH Recruitment
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
ITSupportAnalyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the ITSupportAnalyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an ITSupportAnalyst to focus on 1st/… 2nd Line responsibilities between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for ITSupport related issues, escalating where appropriate. One business … provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing ITSupport within an SME environment. Candidates without this may not be considered. What will More ❯
london (city of london), south east england, united kingdom
Crone Corkill
ITSupportAnalyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the ITSupportAnalyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an ITSupportAnalyst to focus on 1st/… 2nd Line responsibilities between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for ITSupport related issues, escalating where appropriate. One business … provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing ITSupport within an SME environment. Candidates without this may not be considered. What will More ❯
ITSupportAnalyst 5 days on site in London Office -- M-F 8:30 AM- 6 PM Position Summary The ITSupportAnalyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests in a timely and professional manner. Job Responsibilities Respond to and resolve all ITsupport calls/emails for all locations Provide ITSupport for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office (office-based and remote) and global offices. … Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT policies and guidelines, monitor enterprise management platforms More ❯
london (city of london), south east england, united kingdom
The Phoenix Group
ITSupportAnalyst 5 days on site in London Office -- M-F 8:30 AM- 6 PM Position Summary The ITSupportAnalyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests in a timely and professional manner. Job Responsibilities Respond to and resolve all ITsupport calls/emails for all locations Provide ITSupport for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office (office-based and remote) and global offices. … Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT policies and guidelines, monitor enterprise management platforms More ❯
11054JS £150 - 175 per day ITSupportAnalyst Must be eligible for Enhanced DBS - Inside IR35 - Onsite We have an immediate requirement for an ITSupportAnalyst to join our education client based in the Caterham area. The role requires an experienced ITSupportAnalyst who is proactive and can adapt … will be key to your success. Essential skills: Microsoft 365 user administration. Microsoft 365 use in the classroom (i.e. Microsoft Teams/SharePoint). MS Windows desktop operating systems. Support and maintenance of IT hardware including desktops, laptops, tablets and class display screens. Experience of supporting the Adobe Creative Suite. Demonstrable exceptional customer service/people skills. Demonstrable … in other schools. Desirable: Working in a school environment and school MIS systems (i.e. ISAMS). Microsoft Active Directory (Azure and on-prem), Group Policies, AD Federation Services. Remote support of users. VOIP Telephony. Cisco Meraki Network Management tools and configuration. Managed Secure Release Network Printing. Apple and other Mobile Device Management Tools (e.g. JAMF) Apple operating systems, integration More ❯
Worthing, England, United Kingdom Hybrid / WFH Options
Aluminumwindowdesigns
Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯
EXCITING OPPORTUNITY for a Junior ITSupport Specialist Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior ITSupport Specialist to join our … cutting-edge IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional ITsupport to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our … provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, video conferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on ITsupport experience with multiple operating systems and devices Strong background in More ❯
london (city of london), south east england, united kingdom
Computappoint
EXCITING OPPORTUNITY for a Junior ITSupport Specialist Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior ITSupport Specialist to join our … cutting-edge IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional ITsupport to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our … provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, video conferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on ITsupport experience with multiple operating systems and devices Strong background in More ❯
EXCITING OPPORTUNITY for a Junior ITSupport Specialist Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior ITSupport Specialist to join our … cutting-edge IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional ITsupport to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our … provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, video conferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on ITsupport experience with multiple operating systems and devices Strong background in More ❯
Social network you want to login/join with: IT Helpdesk Desktop SupportAnalyst, slough col-narrow-left Client: Marlin Selection Recruitment Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Help Desk – Desktop SupportAnalyst Competitive … Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop SupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service delivery. … In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier ITsupportMore ❯
Help Desk – Desktop SupportAnalyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop SupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client … first culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new … employees. What You'll Be Doing: Providing top-tier ITsupport (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures More ❯
london (city of london), south east england, united kingdom
Marlin Selection Recruitment
Help Desk – Desktop SupportAnalyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop SupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client … first culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new … employees. What You'll Be Doing: Providing top-tier ITsupport (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures More ❯
from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems – Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯
from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems - Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯
to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The ITSupport Engineer/Technical SupportAnalyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The ITSupport Engineer/Technical SupportAnalyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The ITSupport Engineer/Technical SupportAnalyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
london (city of london), south east england, united kingdom
Joseph Hage Aaronson & Bremen LLP
to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The ITSupport Engineer/Technical SupportAnalyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯