26 to 26 of 26 IT Support Analyst Jobs in the South East

Royal Household, you'll gain practical exposure from day one, solving real problems in an accelerated learning environment, supporting users, and contributing to a purpose that matters. As an IT Support Analyst based in our London Office, you’ll be a key member of the System Infrastructure team within Royal Collection Trust and act as the first … point of contact for users across the commercial operations of the organisation. You’ll provide both face-to-face and remote support on 1st and 2nd line issues, combining strong technical knowledge with good business and advisory skills. You’ll undertake a broad range of work in a variety of environments, building on your expertise whilst delivering first-class … customer service. Key Responsibilities: You’ll proactively monitor ticket queues in our IT Service Management (ITSM) System and resolve issues and requests within agreed SLAs, providing regular updates to tickets and end users. You’ll maintain user accounts and authentication methodologies on a wide range of solutions, including Azure. You’ll fully engage with defined processes such as new More ❯