Senior Service Delivery Project Manager - Carve-out programme
- Hiring Organisation
- eTech Partners
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £700 - £750 per day
existing services, ensuring smooth handover into BAU. Define, maintain, and enforce service transition frameworks, governance, and standards. Coordinate readiness assessments, acceptance criteria, and onboarding processes. Design operational and support models, aligning internal teams and outsourced partners. Work with outsourced providers to set clear SLAs, KPIs, RACI responsibilities, escalation paths … support, suppliers, and business stakeholders. Champion continual service improvement, analysing outcomes, performance, and stakeholder feedback. Skills & Experience Required Extensive experience delivering service transitions or onboarding in complex, multi-supplier, outsourced environments. Solid project and programme management skills (PRINCE2, MSP, PMP, or equivalent). Deep understanding of ITIL v4 and service ...