Job Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯
ServiceNow Technical Architect - Contract - Hybrid - London Opportunity: Contract Salary: £800/day inside + Add ons Hybrid: 3 days per week onsite (Non-negotiable) Office Location: Central London Client Sector: Financial Services About the Role My client, a global trading organisation is looking, is looking for ServiceNow Architect. Key Responsibilities Architect and configure a brand-new ServiceNow platform from the … verified and the platform is production-ready. Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control. Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability. Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases. Implement … requirements into platform architecture. Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance. Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities. Essential Requirements Degree in IT, Computer Science, or related field (or equivalent professional experience). Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Anson McCade
ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with global brands, designing complex technical architectures and leading delivery teams that bring the platform’s full potential to life. 🔍 What … you’ll be doing Architect and design end-to-end ServiceNow solutions across multiple domains, driving technical excellence and scalability. Lead and mentor teams of ServiceNow developers, embedding best-practice coding and architectural standards. Act as a trusted advisor to senior stakeholders, translating complex challenges into actionable ServiceNow solutions. Oversee integration across Cloud platforms (AWS, Azure, GCP) and enterprise systems. … Support pre-sales and delivery assurance, shaping technical strategy for high-impact transformation programmes. 💡 Experience required Deep experience in ServiceNow Technical Architecture and Development (5+ years). Proven leadership of ServiceNow delivery teams in enterprise-scale projects. 5+ ServiceNow CIS certifications and strong multi-product exposure (beyond ITSM). Advanced scripting and integration capability – JavaScript, SQL, APIs, Web Services. Experience More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Anson McCade
ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with global brands, designing complex technical architectures and leading delivery teams that bring the platform’s full potential to life. 🔍 What … you’ll be doing Architect and design end-to-end ServiceNow solutions across multiple domains, driving technical excellence and scalability. Lead and mentor teams of ServiceNow developers, embedding best-practice coding and architectural standards. Act as a trusted advisor to senior stakeholders, translating complex challenges into actionable ServiceNow solutions. Oversee integration across Cloud platforms (AWS, Azure, GCP) and enterprise systems. … Support pre-sales and delivery assurance, shaping technical strategy for high-impact transformation programmes. 💡 Experience required Deep experience in ServiceNow Technical Architecture and Development (5+ years). Proven leadership of ServiceNow delivery teams in enterprise-scale projects. 5+ ServiceNow CIS certifications and strong multi-product exposure (beyond ITSM). Advanced scripting and integration capability – JavaScript, SQL, APIs, Web Services. Experience More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Anson McCade
ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with global brands, designing complex technical architectures and leading delivery teams that bring the platform’s full potential to life. 🔍 What … you’ll be doing Architect and design end-to-end ServiceNow solutions across multiple domains, driving technical excellence and scalability. Lead and mentor teams of ServiceNow developers, embedding best-practice coding and architectural standards. Act as a trusted advisor to senior stakeholders, translating complex challenges into actionable ServiceNow solutions. Oversee integration across Cloud platforms (AWS, Azure, GCP) and enterprise systems. … Support pre-sales and delivery assurance, shaping technical strategy for high-impact transformation programmes. 💡 Experience required Deep experience in ServiceNow Technical Architecture and Development (5+ years). Proven leadership of ServiceNow delivery teams in enterprise-scale projects. 5+ ServiceNow CIS certifications and strong multi-product exposure (beyond ITSM). Advanced scripting and integration capability – JavaScript, SQL, APIs, Web Services. Experience More ❯
across hardware, software, networking, and cloud platforms. Experience with endpoint management solutions (SCCM, Intune, etc.) and monitoring tools (e.g., Nagios, Zabbix). Support & Process: Familiarity with ticketing systems (JIRA, ServiceNow, etc.) and knowledge of ITSM/ITIL practices for managing service requests and change management. Soft Skills: Excellent problem-solving, listening, and teamwork skills . The ability to multitask and More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Data Careers
ServiceNow Product Owner/Consultant Permanent Location: Home/London (Hybrid) Salary: £75,000 - £82,000 (+ excellent benefits including 29% pension contributions) We are looking to recruit a ServiceNow professional for a technology driven public sector organisation. The ServiceNow specialist will play a pivotal role in leading the introduction and ongoing development of a new ServiceNow platform as part … required to work on site in London approximately 2 days a week. The Role This position will provide technical leadership and product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuous improvement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery … oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring the tooling supports a modern, efficient service management model. Key Responsibilities Act as Product Owner for the organisation's ServiceNow platform, overseeing technical configuration and development. Lead the onboarding of suppliers and services into the platform as part of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
example across all projects What You Need Approximately 5+ years experience in enterprise management tooling and systems integration Strong working knowledge of Zabbix, Elastic, Splunk, Microsoft System Centre Suite, ServiceNow , or similar platforms Experience managing Windows and Linux infrastructures , with a focus on monitoring, patching, and automation Proven background in designing and deploying tools and integrations within secure or sensitive More ❯
degree in Information Systems, Computer Science, or related field (or equivalent experience). 3+ years of experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. More ❯
london (city of london), south east england, united kingdom
Proskauer Rose LLP
degree in Information Systems, Computer Science, or related field (or equivalent experience). 3+ years of experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. More ❯
degree in Information Systems, Computer Science, or related field (or equivalent experience). 3+ years of experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. More ❯
ServiceNow SME/Implementation Specialist Role: ServiceNow Implementation Specialist/SME Rate: £450 per day (Outside IR35) Location: Remote (UK-based candidates) Duration: 6 months Overview: We're seeking an experienced ServiceNow SME to lead and support the implementation and integration of ServiceNow across enterprise IT environments. The ideal candidate will have hands-on expertise configuring ServiceNow modules and integrating … the platform with existing IT systems and tools. Key Responsibilities: Lead ServiceNow implementation and configuration projects Integrate ServiceNow with core IT systems and external applications Define and deliver best practice solutions aligned with ITIL processes Collaborate with internal stakeholders to optimise workflows and automation Provide technical guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience … as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morela
building integrations and automation using APIs, Python, Node.js, Go, or scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM/incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem-solving skills and ability to More ❯
Desirable Knowledge, Skills and Experience Oracle certifications in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in More ❯
Desirable Knowledge, Skills and Experience Oracle certifications in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in More ❯
manage multiple priorities independently. Desirable Skills, Qualifications & Experience: Oracle certifications in relevant modules or system administration. Experience with large-scale implementations, migrations, or upgrades. Exposure to enterprise tools like ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Experience in Agile or hybrid delivery environments. Bonus: Experience in regulated industries. We offer the following salary and More ❯
managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI More ❯
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
london (city of london), south east england, united kingdom
iXceed Solutions
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
Apps Active Directory Laptop/Desktop builds and management Thin Client management Citrix: XenApp 7.x & Workspace/Receiver Zoom Mimecast iPhone configuration & management Polycom/Condeco Audio Visual management ServiceNow knowledge would be desirable Responsibilities & experience Strong experience as a Technical Support Engineer Strong communication and interpersonal skills Ability to provide step-by-step technical help, both written and verbal More ❯
infrastructure and application teams to identify automation opportunities and design standardised delivery pipelines. Develop, maintain, and document cloud solutions and infrastructure best practices. Integrate firm-wide tools such as ServiceNow for provisioning services. Build secure, modular cloud-based systems that align with best practices in cloud security. Support and enhance tooling to improve consistency, compliance, and lifecycle management. Act as More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Ideal Personnel and Recruitment Solutions
our IT infrastructure and supporting wider business initiatives. Key Responsibilities: Provide 1st line support to end-users, with occasional involvement in 2nd line tasks. Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations More ❯
our IT infrastructure and supporting wider business initiatives. Key Responsibilities: Provide 1st line support to end-users, with occasional involvement in 2nd line tasks. Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations More ❯