1 to 25 of 38 ServiceNow Jobs in the Thames Valley

Overview The ServiceNow Technical Architect is responsible for designing, governing, and delivering scalable ServiceNow platform solutions that align with business and technology objectives. This role provides technical leadership across ServiceNow implementations, integrations, platform architecture, and modernization initiatives while ensuring adherence to best practices, security standards, and governance frameworks. The ideal … candidate will possess deep expertise in the ServiceNow platform, strong architectural skills, and the ability to lead cross-functional teams in delivering enterprise-grade solutions across multiple ServiceNow modules. Responsibilities Platform Architecture & Solution Design Design end-to-end ServiceNow solutions aligned with enterprise architecture standards. Define platform architecture, integration patterns ...

Oracle Fusion functional areas: HCM/payroll, ERP financials, or EPM Experience of Oracle's quarterly release cycle and the change management it demands ServiceNow, Jira, or equivalent service and delivery tooling Understanding of Fusion security concepts (roles, data access, segregation of duties) and how they affect licensing and cost ...

connectivity issues. Supporting Microsoft Teams, Zoom, Webex and meeting-room/AV technology. Managing incidents and service requests through an ITSM platform such as ServiceNow . Working with third-party IT suppliers and managed service providers. Supporting IT projects, device deployments, asset management and service improvements. Maintaining accurate IT documentation ...

with an understanding of Agile ways of working.People first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling such as ServiceNow ITSM and Azure DevOps.Technical KnowledgeUnderstanding Integration approaches to other systems such as API, Secure File based Transfers, BIB replication etc.Artificial IntelligenceGrowing awareness ...

years' experience in 1st Line IT Support or a Service Desk role Basic Active Directory experience Experience with an ITSM platform such as ServiceNow, Freshservice or Jira Good troubleshooting skills across hardware, software and basic networking Strong communication and customer service skills Excellent attention to detail and organisational skills Good ...

applications Certificate-based authentication and PKI Experience with Apple Business Manager, Android Enterprise and macOS management Integration of Intune with enterprise platforms such as ServiceNow or Azure Monitor Experience mentoring, coaching or upskilling other team members Why this role? This is an excellent opportunity for an experienced endpoint professional ...

basic network troubleshooting Familiarity with Active Directory covering user and group administration, plus practical exposure to at least one ITSM platform such as Freshservice, ServiceNow, or Jira Service Management Strong written and verbal communication skills, a sharp eye for detail, and the confidence to manage user expectations calmly and professionally ...

hardware diagnostics, firmware upgrades and component replacement. Experience with structured copper and fibre cabling. Understanding of datacentre power, cooling and infrastructure fundamentals. Experience using ServiceNow, Remedy, Jira or another ITSM platform. Understanding of incident, problem and change management processes. Strong troubleshooting, documentation and customer communication skills. Ability to work independently ...

decision-making skills. Desirable Experience within Financial Services or another regulated environment. Knowledge of Operational Resilience, Business Continuity or Application Recovery. Experience with ServiceNow, Power BI and Microsoft 365. ITIL Foundation Certification or above. This is an excellent opportunity for an experienced service professional who thrives in fast-paced operational ...

decision-making skills. Desirable Experience within Financial Services or another regulated environment. Knowledge of Operational Resilience, Business Continuity or Application Recovery. Experience with ServiceNow, Power BI and Microsoft 365. ITIL Foundation Certification or above. This is an excellent opportunity for an experienced service professional who thrives in fast-paced operational ...

detail. Proficient in using workflow, ticketing, or service‐management platforms, with a solid command of Microsoft Office applications. Desirable Skills & Experience: Experience with ServiceNow or comparable enterprise workflow platforms. Familiarity with Microsoft Entra ID and identity governance tools. A background in financial services or a highly regulated environment ...

management platforms: Cisco DNA Centre, SolarWinds NPM/NCM, NetBrain, Infoblox. Vulnerability management: parsing Cisco PSIRT, Juniper JSA, and NVD CVE data. ITSM integration: ServiceNow change management, CMDB for network asset tracking. SD-WAN patching exposure (Cisco Viptela, VMware VeloCloud) is advantageous. SOFT SKILLS & COMPETENCIES Strong risk assessment skills: balances ...

Opus Recruitment Solutions Ltd. is seeking a Solution Architect to lead a large HR transformation programme, focusing on Workday solutions and a new HR Service Desk. This contract role is hybrid, based in Reading, with ...

management experience. PowerShell scripting and automation. Application packaging and Win32 deployments. Experience with PKI and certificate-based authentication. Intune integrations with platforms such as ServiceNow or Azure Monitor. Experience mentoring and developing team capability. Ideal for an Endpoint Management specialist with strong Intune expertise looking to make an immediate impact ...

Comms preferred Good working knowledge of PaperCut MF, PaperCut Hive, uniFLOW, Optimidoc and Unified Comms platforms Familiarity with helpdesk/ticketing systems (e.g. Vantage, ServiceNow, Zendesk, Freshdesk) Strong problem-solving and troubleshooting skills Excellent written and verbal communication, with the ability to explain technical concepts clearly and simply Good organisational ...

Infrastructure Application Integration Professional or Oracle Redwood Application Developer Associate certification - Enough Terraform or OCI administration to read what our platform engineers build - Tosca, ServiceNow and Jira, and work in secure or government environments #J-18808-Ljbffr ...

Overview We are seeking a seasoned ServiceNow Technical Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform— with a strong emphasis on Customer Service Management (CSM) , Virtual Agent , Integrations , CMDB , and Now Assist (GenAI) capabilities . The ideal candidate will combine deep … stakeholder management skills to drive scalable, secure, and performant implementations that align with business outcomes. Responsibilities 6+ years of hands-on experience with the ServiceNow platform , including 3+ years in a technical lead or solution architect role. Proven delivery experience across CSM, Virtual Agent, CMDB, and platform Integrations . Strong ...

Responsibilities Lead the assessment of the current Digital Employee Experience across the employee lifecycle. Evaluate existing workplace technologies including Microsoft 365, Teams, SharePoint, ServiceNow, Power Platform, SAP and Identity & Access Management. Identify opportunities to improve productivity, collaboration and employee engagement. Develop an enterprise Digital Employee Experience strategy aligned to business ...

ITIL Service Management principles. Excellent communication skills with the ability to engage confidently at both technical and senior stakeholder level. Experience of using ServiceNow or another enterprise ITSM platform. A calm, organised approach with excellent decision-making skills. Flexibility to support an operational shift or on-call rota where required. ...

systems across 25 hotels across four countries. Manage system updates linked to scheduling rules, and labour law. Troubleshoot system issues and support resolution through ServiceNow and partner channels. Work with HR, finance, payroll, operations and hotel teams to ensure accurate system outputs. Contribute to continuous improvement across our workforce optimisation ...

reach the right stakeholders on the client side.· Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow).· Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development· Developing ...

technology, data, security, risk, legal and people functions. Relevant enterprise architecture, technology strategy or architecture governance qualifications, or demonstrable equivalent experience. Good knowledge of ServiceNow HR Good knowledge of other HR applications, such as Amberjack Good knowledge of business architecture, including business and technology strategies, operating models, process models, business ...

Reference: BH-236248 The Senior Project Manager will be responsible for leading the end to end planning and delivery of ServiceNow deployment and optimisation initiatives, including integration with enterprise systems and alignment to business change outcomes. The role will work closely with technical teams, service management, and business stakeholders … ensure delivery is coordinated and aligned to organisational priorities. The scope of the project includes:Leading delivery of ServiceNow modules such as ITSM, ITOM, EAM, FSM, and CSMManaging integration of ServiceNow with existing enterprise tooling and data sourcesCoordinating delivery across platform teams, service operations, architecture, and security stakeholdersEmbedding governance, data ...

deployment. Experience managing cross-functional business and technical teams. Good understanding of Agile and Waterfall methodologies. Desirable: Experience with platforms such as Salesforce, ServiceNow, Workday, Microsoft Dynamics 365, SAP, Oracle or Atlassian. Experience working within global or complex enterprise environments ...

Qualifications Experience with Google Vertex AI, Gemini APIs, BigQuery, or similar platforms. Experience with LangChain, LangGraph, MCP, or agentic AI execution frameworks. Experience with ServiceNow, Netcracker, Amdocs, Ericsson, Nokia, Cisco NSO, Juniper Paragon, or similar orchestration platforms. Experience building secure automation for production telecom environments. If you're excited about ...