1 to 25 of 38 ServiceNow Jobs in the Thames Valley

ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with global brands, designing complex technical architectures and leading delivery teams that bring the platform’s full potential to life. 🔍 What … you’ll be doing Architect and design end-to-end ServiceNow solutions across multiple domains, driving technical excellence and scalability. Lead and mentor teams of ServiceNow developers, embedding best-practice coding and architectural standards. Act as a trusted advisor to senior stakeholders, translating complex challenges into actionable ServiceNow solutions. Oversee integration across Cloud platforms (AWS, Azure, GCP) and enterprise systems. … Support pre-sales and delivery assurance, shaping technical strategy for high-impact transformation programmes. 💡 Experience required Deep experience in ServiceNow Technical Architecture and Development (5+ years). Proven leadership of ServiceNow delivery teams in enterprise-scale projects. 5+ ServiceNow CIS certifications and strong multi-product exposure (beyond ITSM). Advanced scripting and integration capability – JavaScript, SQL, APIs, Web Services. Experience More ❯

degree in Information Systems, Computer Science, or related field (or equivalent experience). 3+ years of experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. More ❯

Desirable Knowledge, Skills and Experience Oracle certifications in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in More ❯

Desirable Knowledge, Skills and Experience Oracle certifications in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in More ❯

manage multiple priorities independently. Desirable Skills, Qualifications & Experience: Oracle certifications in relevant modules or system administration. Experience with large-scale implementations, migrations, or upgrades. Exposure to enterprise tools like ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Experience in Agile or hybrid delivery environments. Bonus: Experience in regulated industries. We offer the following salary and More ❯

to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯

our IT infrastructure and supporting wider business initiatives. Key Responsibilities: Provide 1st line support to end-users, with occasional involvement in 2nd line tasks. Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations More ❯

our IT infrastructure and supporting wider business initiatives. Key Responsibilities: Provide 1st line support to end-users, with occasional involvement in 2nd line tasks. Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations More ❯

Familiarity with the Microsoft Modern Workplace ecosystem (Entra, Intune, Teams, Enterprise Apps, Licensing). Experience with automation and DevOps tools such as PowerShell , Azure DevOps , Azure Automation , Terraform , Ansible , ServiceNow , and Dell One Identity . Proven ability to develop and execute strategies for email system management. Strong risk management and problem-solving skills. Excellent communication and leadership skills with a More ❯

Azure Administrator, etc.). Experience with infrastructure automation or scripting (PowerShell, Python). Knowledge of monitoring and observability tools (SolarWinds, PRTG, Grafana, etc.). Experience with ITIL practices and ServiceNow or equivalent ticketing systems. Personal Attributes Technically curious, proactive, and solutions oriented. Confident engaging with technical and business stakeholders alike. Comfortable balancing hands-on technical work with structured project delivery. More ❯

security into service workflows. We’re Looking For Strong experience in IT service management, service desk leadership, or related roles. Hands-on expertise with ITSM platforms (Jira Service Management, ServiceNow, Zendesk, or similar). Ability to define and implement ITIL-lite processes in a fast-paced environment. Strong communication and customer service skills, with a focus on user experience. Proven More ❯

highly motivated and independent Business Analyst/ERP-Administrator (m/w/d) to join our IT team. This role is pivotal in maintaining the health of our ServiceNow platform, supporting daily operations, driving the platform’s strategic roadmap, and maximizing the platform’s capabilities particularly in service analytics and work efficiency/automation. The ideal candidate will be More ❯

commitment to data confidentiality. Ability to manage multiple projects in a dynamic environment. Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow). A proactive team player who is willing to go the extra mile. Embody the company's core values in all aspects of work. Notions of Spanish, Portuguese or French More ❯

ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior Manager, you will be … accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the ServiceNow practice. Key Responsibilities Lead the … technical vision, architecture, and governance for enterprise-scale ServiceNow programmes. Oversee multiple project streams, guiding architects and development teams to deliver scalable, maintainable solutions. Act as a trusted advisor to executive stakeholders on platform strategy, AI integration, and operational optimisation. Ensure technical excellence, risk management, and adherence to architectural standards. Mentor and develop internal ServiceNow capability, shaping practice-wide knowledge More ❯

healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform (e.g. Jira, Zendesk, ServiceNow) Must be highly fluent in English , both spoken and written Must be able to drive the office is not accessible by public transport Must live within 45 minutes of Gerrards More ❯

with firewalls, load balancers, and switches Experience with technologies such as: Cisco, HP, Fortinet, Aruba, Palo Alto, Juniper, Checkpoint, NSX-T Cloud Networking, Azure Cloud Networking Raritan Smart Lockers, ServiceNow More ❯

for Net New Order Book of CIS Services while working with RBUs. Support the Alliances and Platforms in the sales lifecycle on technology and solutioning i.e., Microsoft, AWS, Google, ServiceNow, Cisco, HPE, Palo Alto etc. Lead Client relationship and CSAT for CIS services in UK and Europe for CIS services. Lead playbook-based discussions within the client base. Lead events More ❯

for Net New Order Book of CIS Services while working with RBUs Support the Alliances and Platforms in the sales lifecycle on technology and solutioning i.e., Microsoft, AWS, Google, ServiceNow, Cisco, HPE, Palo Alto etc. Lead Client relationship and CSAT for CIS services in UK and Europe for CIS services. Lead playbook-based discussions within the client base Lead events More ❯

ecosystems (AWS, Azure, GCP) and adjacent practices (FinOps, ITAM, DevOps, Cloud Cost Management) Experience working across EMEA (US exposure a plus) Experience working with partners (such as Flexera, IBM, ServiceNow) and direct selling GreenOps experience a bonus Ultimate Asset Recruitment are working in an exclusive partnership with Greenpixie to hire for an Enterprise Sales Executive. Ultimate Asset is proud to More ❯

model endpoints and overall platform health using tools like Grafana and Domino Data Lab. • Respond to incidents and alerts, perform code fixes, manage incidents internally and manages changes through ServiceNow • Interface directly with Domino Data Lab support to resolve model platform-related issues. Model Deployment into Production • Deploy and Maintain ML models in production environments. • Ensure models are properly integrated More ❯

The Role: Solution Architect - ServiceNow - SaaS Location: Wokingham/Warwick, UK - Hybrid Role type: Inside IR35 Contract Job Description: Mandatory Skills: ServiceNow - SaaS Experience: 10+ YEARS Preferred Requirements Ø ServiceNow System Administrator Certification Ø ServiceNow Implementation Specialist Certification Ø Experience working with ServiceNow domains Primary Responsibilities include: Ø Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT … and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Ø Design, develop, and maintain custom code for all ServiceNow modules Ø Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Ø Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Ø Supporting More ❯

well as long term engagements. PLATFORM/TOOL EXPERTISE • Experience on the below mentioned tools is not mandated but candidates having exposure to these will be preferred: • MetricStream, Archer, ServiceNow GRC & SecOps, OneTrust QUALIFICATIONS B.E/B.Tech with MBA preferred. Candidates with following Certifications will be preferred: • CISA/CGEIT/CISM/CISSP/CIPP E • ISO 27001 Implementer More ❯

ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving … outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused … direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 1-3 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with experience More ❯

ServiceNow Test Analyst Hybrid Salary up to 45k A QA Engineer is required to join a growing ServiceNow implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of output. You will be both … scripts & steps. Overcoming risks and any issues found during testing. To be successful in the role you will: Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge … experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification is advantageous as is ISTQB Test Certification. More ❯

initiatives. As the Programme Manager you will be responsible for leading the applications workstream within the separation programme. This includes coordinating dependencies across technology teams, ensuring readiness reporting (via ServiceNow), and driving delivery to support milestones. Key Skills and Responsibilities for the Programme Manager: Lead the applications workstream, ensuring milestones and dependencies are managed effectively. Partner with technology, product, and More ❯