state-of-the-art solutions provider. Key Responsibilities Develop and implement operational strategies aligned with the company’s objectives Oversee day-to-day cross-departmental operations (production, logistics, procurement, customer services) Identify and implement process improvements to enhance productivity and service delivery Lead, mentor, and develop team members to fostering a culture of continuous improvement and exceptional performance … Collaborate with cross-functional teams (HR, sales etc) to streamline processes, achieve operational alignment and deliver exceptional service Manage budgets, monitor performance metrics, and achieve operational targets/success Ensure compliance with all UK regulations and industry standards Oversee vendor relationships and contract negotiations to ensure cost effectiveness and exceptional service standards Identify and mitigate operational risks About … successful applicant must be able to demonstrate the following key competencies: Strategic planning and execution Process optimization Leadership and team development Financial acumen Communication and collaboration Astute risk management Customer centric mindset Skills and Qualifications Bachelor’s degree in business administration, Operations Management, or a related field (MBA preferred) At least 3+ years of experience in a similar operation More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
vertex-it-solutions
Android and iOS devices (preferably in an MDM environment) Strong communication and interpersonal skills Ability to work flexibly and adapt to changing priorities A passion for delivering top-tier customerservice Experience working within SLA-driven environments What they offer: Salary up to £30K (dependent on experience) Full-time position (Monday to Friday) Hybrid working opportunities 25 days … scheme DBS Certificate paid for by the company Training and development opportunities Annual salary review Employee of the Month (£100 reward for outstanding contributions) Staff appreciation days and long service awards Friendly, supportive team environment with regular social events More ❯
to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to … schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for everything ICT-related, always combining service and relationship longevity into the solutions and service … Web filtering products LGFL, Smoothwall, Sonicwall, Websense Experience with Sophos Enterprise Console and other managed antivirus systems Previous knowledge/experience within the education sector or MSPs beneficial Professional, customerservice minded Solutions oriented with good problem-solving skills More ❯
YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customerservice and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving license with flexibility … to travel between offices If you're a driven, customer-focused IT leader ready to take ownership of a critical function and be part of an exciting growth story - I'd love to hear from you! 48799CC1R INDFIR More ❯
YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customerservice and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving license with flexibility … to travel between offices If you're a driven, customer-focused IT leader ready to take ownership of a critical function and be part of an exciting growth story - I'd love to hear from you! 48799CC1R INDFIR More ❯
a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯
time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customerservice by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customerservice, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customerservice standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding … creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant More ❯
Clinical Director of Programming and Quality, the Data Analyst works collaboratively with the Operations and Management team to support operational and strategic decision-making and planning to maximize client service and meet accountabilities required by funders. The incumbent is responsible for the provision of data utilization and decision support analysis, monthly and quarterly reporting, management of data quality, administration … the Agency's ability to achieve identified strategic objectives. Key Responsibilities: Provides Data Utilization and Decision Support Analysis: Analyzes and compiles data from a variety of sources within the customer agency clinical database into meaningful information to support informed, evidence-based, operational, and strategic decisions. Prepares monthly service data reporting for quarterly report submissions to funders. Prepares CAPS … service targets with customer clinical management for annual submission to funders. Liaises with the client database system developers to recommend design improvements and resolve data integrity issues, ensuring the system is meeting the needs of the Agency. Coordinates with Client Services Leadership Team to ensure accurate completion of the Ontario Common Assessment of Need (OCAN). Supports the More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
BOSS Professional Services LTD
Azure 3rd Line Support Engineer to join their team of technical specialists. Your main duties include: 3rd line Support Engineer acts as the escalation for the Helpdesk team, providing customer software support for software related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. excellent customerservice skills and advanced technical knowledge and experience, as … technologies and the drive to ensure the Helpdesk achieves its primary objective meeting it’s SLAs. Troubleshooting and resolving complex Azure SaaS related issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rd Line Support Engineer skills required: Infrastructure … Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. SQL Database Management: Azure SQL, on-premises SQL. Azure Active Directory (AD): Identity management, hybrid integration. Azure Entra: Identity governance, access policies. Security & Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced More ❯
We Are Looking For: Are you excited about the future of technology? Do you have a passion for Smart Glasses and Mixed Reality? We're looking for an enthusiastic, customer-focused individual to join our team. This is an exciting opportunity to represent Meta , one of the world's leading technology companies, through McCurrach , known for our excellent service … to hear from you! Key Traits We Value: Passionate and Enthusiastic: You're genuinely excited about Smart Glasses and Mixed Reality tech and can share that excitement with others. Customer-Focused: You prioritise delivering exceptional customer experiences and create memorable interactions with each visitor. Approachable and Friendly: You create a welcoming atmosphere, encouraging customers to explore and try … solutions that fit. Product Knowledge: Familiarity with Smart Glasses, Mixed Reality, or other advanced technology products is highly preferred, but a strong willingness to learn is just as important. CustomerService: A background in providing excellent customerservice will set you up for success in this role. You know how to make every customer feel More ❯
center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC) is accountable for all local maintenance, repairs, upgrades and expansion activities and customer services … activities within the sites. The Manager Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site … other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customerservice tasks, as per Service Planning process guidelines. These activities encompass a range of tasks such as corrective and preventive maintenance, cross/disconnects, Remote Hands services More ❯
a career change. It is important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. The position will focus on customer support for school finance systemsand progress to more proactive, 'expert' support over time. There are clear routes for career progression and development - our software support agents have gone on … expertise to investigate technical issues and escalate to higher support tiers if needed. Remain the "owner" of each issue or request raised, maintaining strong lines of communication with the customer to ensure they're kept up to date. Generally, provide exceptional customerservice to your customers, ensuring that they feel happy and satisfied and get the most … organisation skills Good diagnostic/problem-solving skills Excellent communication skills both written and verbal Professional working attitude Good time management and priority handling Ability to work in a customer-facing environment 'Bromcom is an Equal opportunities Employer More ❯
South Croydon, Surrey, England, United Kingdom Hybrid / WFH Options
Office Angels
CustomerService Coordinator - Hybrid East Croydon Full Time - Permanent Salary: £25,400 Monday to Friday, 09:00AM to 17:00PM Hybrid 2/3 days Start date: ASAP! You will be working for our client who is a tech lead, award winning company as a Customer and Client Support Specialist. About the role: · To support clients with … You: · You will have the ability to work at a fast pace, responding to queries in excellent written English and working across a variety of cases. · Experience in a customer support role with a passion and commitment to problem-solving and going above and beyond. · A team player who can work with different departments and systems to find a … well under pressure and to meet deadlines * The ability to apply discretion and sensitivity in dealing with complicated cases * Professional, hardworking and prepared to go above and beyond * Previous customer facing/customerservice experience, including telephone experience * Some administration experience desirable but not essential * Best in class communication skills, both verbally and written, as well as More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Office Angels
CustomerService Coordinator - Hybrid East Croydon Full Time - Permanent Salary: £25,400 Monday to Friday, 09:00AM to 17:00PM Hybrid 2/3 days Start date: ASAP! You will be working for our client who is a tech lead, award winning company as a Customer and Client Support Specialist. About the role: · To support clients with … You: · You will have the ability to work at a fast pace, responding to queries in excellent written English and working across a variety of cases. · Experience in a customer support role with a passion and commitment to problem-solving and going above and beyond. · A team player who can work with different departments and systems to find a … well under pressure and to meet deadlines * The ability to apply discretion and sensitivity in dealing with complicated cases * Professional, hardworking and prepared to go above and beyond * Previous customer facing/customerservice experience, including telephone experience * Some administration experience desirable but not essential * Best in class communication skills, both verbally and written, as well as More ❯
Smyths Toys are recruiting Temporary Sales Assistants for Software! Are you ambitious, hard working, energetic and reliable? Do you have excellent customerservice skills? Smyths Toy Superstores is Europe's top toy retailer specialising in toys, software, outdoor and nursery products. We are currently recruiting fully flexible Temporary Sales Assistants for Software. As a Sales Assistant, you will … be expected to provide a high level of customerservice, help your team achieve daily targets and ensure that the store is well stocked and well presented at all times. Successful candidates will work as part of a fast-paced and dynamic team. Retail experience in the following areas is highly desirable: Gaming Backdoor/Warehouse Our Stores More ❯
reactive maintenance tasks. Own and manage the campus emergency lighting maintenance and testing schedules. Survey, quote, and deliver minor electrical works on-site. Support the delivery of high-quality service aligned to best practice standards and client expectations. Ensure all maintenance work is carried out in compliance with health and safety procedures and safe systems of work. Provide technical … centre environment is essential Demonstrated understanding of Health and Safety and ability to oversee others Strong technical knowledge of both electrical and mechanical systems Excellent communication skills and strong customerservice mindset Able to manage subcontractors and operate a permit-to-work system Proficient with IT systems and able to work independently with minimal supervision Desirable Qualifications: IOSH More ❯
reactive maintenance tasks. Own and manage the campus emergency lighting maintenance and testing schedules. Survey, quote, and deliver minor electrical works on-site. Support the delivery of high-quality service aligned to best practice standards and client expectations. Ensure all maintenance work is carried out in compliance with health and safety procedures and safe systems of work. Provide technical … centre environment is essential Demonstrated understanding of Health and Safety and ability to oversee others Strong technical knowledge of both electrical and mechanical systems Excellent communication skills and strong customerservice mindset Able to manage subcontractors and operate a permit-to-work system Proficient with IT systems and able to work independently with minimal supervision Desirable Qualifications: IOSH More ❯
reactive maintenance tasks. Own and manage the campus emergency lighting maintenance and testing schedules. Survey, quote, and deliver minor electrical works on-site. Support the delivery of high-quality service aligned to best practice standards and client expectations. Ensure all maintenance work is carried out in compliance with health and safety procedures and safe systems of work. Provide technical … centre environment is essential Demonstrated understanding of Health and Safety and ability to oversee others Strong technical knowledge of both electrical and mechanical systems Excellent communication skills and strong customerservice mindset Able to manage subcontractors and operate a permit-to-work system Proficient with IT systems and able to work independently with minimal supervision Desirable Qualifications: IOSH More ❯
reactive maintenance tasks. Own and manage the campus emergency lighting maintenance and testing schedules. Survey, quote, and deliver minor electrical works on-site. Support the delivery of high-quality service aligned to best practice standards and client expectations. Ensure all maintenance work is carried out in compliance with health and safety procedures and safe systems of work. Provide technical … centre environment is essential Demonstrated understanding of Health and Safety and ability to oversee others Strong technical knowledge of both electrical and mechanical systems Excellent communication skills and strong customerservice mindset Able to manage subcontractors and operate a permit-to-work system Proficient with IT systems and able to work independently with minimal supervision Desirable Qualifications: IOSH More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Allianz Popular SL
Developer at Allianz Partners, you will analyze and study market needs, identify opportunities, and build trust with clients and prospects. Your role will contribute to developing our product and service offerings within Travel, RSA, Mobility, Health, Home, and Energy Assistance. Your main responsibilities include: Market Analysis: Study and document market needs to identify new opportunities. Prospecting: Convert leads into … profitable partnerships. Negotiations: Conduct high-level negotiations and manage tenders from start to finish. Client Communication: Foster trust by ensuring seamless communication between clients and teams. CustomerService: Resolve complaints and enhance service quality. Product Promotion: Present products to internal and external contacts. Project Implementation: Drive technical, operational, and IT projects to meet organizational goals. Reporting: Prepare … management, and you are familiar with insurance and/or insurance brokers/corporate. Interpersonal Skills: Sociable, communicative, and adept at building sustainable relationships and negotiating at all levels. Customer Focus: Consumer-centric with a pragmatic and organized approach. Solution-Oriented: Open-minded and driven to achieve results. Language Skills: Fluent in Dutch, French, and English. OFFER Our employees More ❯
You will be stood at a desk scanning , checking packing , labelling documents · Processing and fulfilment of highly sensitive packages in readiness for transport· Upholding incredibly high security protocols· Proactive customerservice· Data entry using internal and external internet based system · Dealing with enquires from overseas and UK based customers Requirements: · Ideally previous experience with Government defence and specialised … than 28 days gap · DBS · Experience with data entry, PC and web based IT applications including MS Excel and Word· Ability to work unsupervised to complete assigned department and customer tasks · Team player (essential)· Ability to work and meet tight deadlines HoursMonday to Friday 0800 - 1630 Salary£13.22 per hour *We can only accept application from candidates with the More ❯
improve both their understanding of ICT and their experience of its use. To provide remote and face to face technical support in line with the academy’s ICT support service definition. To support pupils and staff in the appropriate use of ICT, through advice or training. Required skills: An IT technical background. Evidence of being a good communicator. Enthusiastic … approach to customer service. Good technical skills. Strong audio visual skills. Strongly task-driven/multi-tasking. Good oral and written communication skills. Self-motivated. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification More ❯