7 of 7 SLA Jobs in South London

Join to apply for the IT Service Manager role at Harris Federation Join to apply for the IT Service Manager role at Harris Federation Get AI-powered advice on this job and more exclusive features. This range is provided by More ❯

and escalation, while providing feedback to foster a culture of continuous improvement. Maintain strong partnerships with internal and external hardware and infrastructure providers to ensure proper contract support and SLA adherence. Partner with QuadMed and Quad IT to develop, document, and test health center and corporate-wide downtime and recovery processes. Oversee all aspects of the team's project and More ❯

to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting More ❯

to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting More ❯

High attention to detail with the ability to report and track the progress of multiple projects. Proactively own issues related to non-available assets, complex cases, or out-of-SLA cases to attain resolution. What’s in it for you Competitive salary of £35,000 - £40,000 per annum depending on experience plus car allowance. 26 days holiday per year More ❯

Teams. Excellent communication and interpersonal skills. High attention to detail with the ability to report and track multiple projects. Proactive ownership of high-priority asset issues, complex cases, or SLA breaches to attain resolution. What’s in it for you: Salary of £35,000 - £40,000 per annum plus car allowance. 26 days holiday plus bank holidays, increasing to More ❯

calls and defects. * Provide innovative solutions to improve building, plant and system energy efficiency. * Manage, rectify and record defects through the Help Desk to ensure all are rectified within SLA timeframes. * Keep the Operations Manager briefed on all issues and progress. * Raise hazard, incident and flash reports * Use the Log Book System to store all records and certification for the More ❯