Service Delivery Manager (SC)
- Hiring Organisation
- Sanderson Government and Defence
- Location
- Wiltshire, South West, United Kingdom
- Employment Type
- Permanent
candidate will act as a key interface between technical teams and customers, ensuring services are delivered effectively while maintaining a strong focus on communication, continuous improvement, and stakeholder satisfaction. Key Responsibilities Own and manage service delivery across a portfolio of customers and services. Build trusted relationships with … service-related issues, escalations, and performance discussions. Facilitate regular service reviews and provide meaningful reporting against agreed service levels. Drive continual service improvement initiatives and identify opportunities to enhance service performance. Work collaboratively with technical and operational teams to ensure effective service delivery. Manage risks, issues, and dependencies ...