1 to 25 of 41 Customer Insight Jobs in the South West

hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Product Strategy & Roadmap Ownership Stakeholder Management & Influencing Customer-Centric Analysis & Agile Delivery What this role is all about: As a Product Manager within our Enterprise Product team, you'll play … role in shaping and delivering exceptional customer experiences across our Underwriting journey. Working within a cross-functional environment, you'll define and execute product roadmaps, translate customer and business needs into innovative solutions, and drive delivery through agile ways of working. You'll be responsible for identifying opportunities ...

Customer Selections & Analytics Consultant (12 Month FTC) Stratford-upon-Avon - 2x a month in office Up to £50,000 Looking for a role where you can combine customer analytics, SQL, campaign targeting and stakeholder engagement? This opportunity offers the chance to join a growing analytics function, delivering impactful … customer selections and performance insights that directly influence marketing and business decision-making. You'll work across customer data, campaign analytics and reporting, helping drive more effective customer engagement strategies. The Company They are a well-established organisation with a strong focus on customer experience ...

Nets alongside Tildenet Gardenware and wider B2B/commercial operations. We are ambitious for growth and are investing in stronger digital, e-commerce and customer capability to support the next stage of the business. About the Role The CRM & Lifecycle Manager is responsible for increasing the value of identified … existing customers through data-led CRM, lifecycle marketing, retention and loyalty. The role owns the customer relationship from welcome and first purchase through post-purchase, repeat purchase, retention and reactivation, and will develop Garden Rewards and future loyalty programmes into a stronger and more meaningful customer proposition. ...

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … Cards product. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process ...

meaningful outcomes. Are you an experienced Product Manager, Product Owner or product leader who thrives in technically complex environments? Do you enjoy understanding challenging customer problems, turning them into great product opportunities and helping teams build solutions that deliver genuine long-term value? This is an opportunity to take … over product strategy and will help determine what problems we should solve, why they matter and where we should invest. You’ll bring together customer insight, commercial opportunities, technical expertise and delivery experience to create a clear product direction. A key part of the role will be championing ...

incredibly exciting opportunity to genuinely influence what comes next. You’ll help shape how the business approaches client success, account growth and customer experience, while staying close enough to the customers and product to see the impact of your work. This is a part time role, offering … hands-on role and the successful candidate will be trusted to take real ownership of client relationships, with the aim of ensuring that all customer accounts are successful. Ideally, you will have previous SaaS experience and you will be a highly customer-focused individual, who enjoys owning ...

data protection and recovery software for enterprises and service providers? Do you thrive in a general manager style product leadership role that brings together customer insight, business strategy, technology innovation, commercial execution, and go-to-market excellence? If your answers are yes, this could be the role … contribution, role-based authority, and organizational influence. You will own the whole-product strategy and execution for Zerto Software, including software, services, commercial models, customer experiences, ecosystem integrations, and routes to market required to deliver complete and differentiated solutions. You will help establish Zerto Software as a leading solution ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics pod, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams ...

product management Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders internally and across our client engagements to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric … business outcomes. Facilitate strategic prioritization Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously ...

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer ...

growth and leadership of the UK business. You will set the UK strategy, translate it into clear priorities and ensure strong execution across commercial, customer-facing and operational activities. You will lead the senior UK team, create alignment across functions and build an operating model that supports scalable recurring … revenue, strong customer outcomes and consistent financial performance. As the senior representative of Infopro Digital Automotive in the UK, you will strengthen market presence, develop strategic relationships and ensure that the portfolio's brands, products and capabilities are connected through a coordinated go-to-market strategy aligned with ...

accountable for product outcomes and product decisions across a hardware and software based portfolio, working in close partnership with Engineering (DOP) to balance customer value, commercial priorities and technical reality. The PLM is accountable for product scope, priority, lifecycle decisions and outcome-based acceptance. Engineering owns technical design … Make the final call on scope and priority after structured input from Engineering, Operations, Sales and Finance. Continuously adjust plans based on delivery learning, customer feedback, market change and technical discovery. Product Discovery, Definition & Requirements Create clear, high-quality product requirements that articulate what is needed and why, grounded ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

working across multiple digital feature teams at AJ Bell. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. Youll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, youll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What youll be doing: Youll lead, coach and support a Product Development team working across multiple agile feature teams, creating ...

team in diagnosing issues and understanding product impacts. Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights. This role will give you the opportunity to: Choose your path to impact we believe people are most empowered when they can act independently. ...

team in diagnosing issues and understanding product impacts Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights This role will give you the opportunity to: Choose your path to impact we believe people are most empowered when they contact independently. ...

About us At Sierra, were creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided … values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret ...

About us At Sierra, were creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided … values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret ...

products Create wireframes, prototypes, user flows and design artefacts that communicate ideas effectively Partner closely with Product Managers, Developers and Content Designers to deliver customer-centric solutions Drive rapid ideation, testing and iteration to continuously improve user experiences Establish and maintain high design quality from discovery through to delivery … implementation Use customer insight, analytics and research to inform design decisions and product direction Facilitate workshops and stakeholder sessions to gather requirements and align on solutions Contribute to the growth of the design community through mentoring, coaching and knowledge sharing Champion design best practices, accessibility and usability standards ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

profitability through effective trading, merchandising, promotions, and conversion optimisation. Working closely with Finance, Marketing, and the wider business, you'll use data and customer insight to identify opportunities and improve ecommerce performance. Key Responsibilities: Own ecommerce sales, revenue, margin, and profit performance Plan and manage the ecommerce trading … calendar, pricing, promotions, and offers Manage onsite merchandising across products, categories, collections, and landing pages Optimise the customer journey, conversion rates, and overall online experience Analyse product, category, campaign, and customer performance to identify growth opportunities Work closely with Finance and Marketing on forecasting, budgets, campaigns, and trading ...

Services organisation is seeking an experienced CRM Campaign Manager with strong Braze expertise to play a key role in the delivery of a major customer engagement programme. This is a hands-on delivery-focused role where you will be responsible for developing, executing and optimising CRM campaigns and customer journeys, helping the business maximise the value of their investment in Braze. With significant growth targets, improved customer data capabilities, and a major new service launch planned, this is an exciting opportunity to make a tangible commercial impact. We're looking for someone who combines strategic CRM thinking ...

core business function across SEA. This critical role, reporting to the Managing Director and a member of the SLT, will help ensure that customer needs, market opportunities and business priorities are connected through a clear product strategy, robust product roadmaps and effective product lifecycle management. The introduction of this … doing You'll own and drive SEA's product vision, strategy, roadmaps, portfolio governance, and lifecycle decisions from introduction through to retirementYou'll use customer insight, market research, competitor analysis, and stakeholder input to shape product concepts, positioning, go-to-market plans, and business casesYou'll lead product ...

with our Client Partners and Industry Directors, forming a bid leadership team to drive opportunities forward. Ensure bids align with our ethos, strengths and customer insight. Coordinate teams, plan timelines, and hold team members accountable for their contributions to each bid. Lead answer planning activities, including designing, running ...

pivotal role in shaping how marketing performance is measured, understood and optimised. You will be the subject matter expert for reporting, analytics and insight generation, helping stakeholders make informed decisions through robust data analysis, advanced reporting solutions and innovative use of technology, including AI. Location: This role … marketing reporting and dashboard solutions using Power BI and Adobe. Act as the marketing subject matter expert for Adobe Analytics, delivering meaningful digital and customer insights. Build and maintain reporting assets, ensuring consistent KPI definitions, calculations and visual standards. Within Databricks use advanced SQL to extract, transform and analyse ...