Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service More ❯
Yeovil, Somerset, United Kingdom Hybrid / WFH Options
Screwfix Direct Ltd
of analytics work, prioritising as required to deliver effectively. - Collaborate with cross-functional teams to align customer insights with business objectives and to drive customer-centric strategies and decisions. - Set key customer metrics. Monitor and evaluate the performance of customer KPIs and proactively report back to the More ❯
Engagement: Build and maintain strong relationships with a diverse range of internal and external stakeholders, fostering collaboration and transparency. Customer Focus: Maintain a strong customer-centric approach within the PMO team, actively seeking and sharing information to address customer needs and expectations. Problem Solving: Facilitate the resolution of complex issues More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
M-KOPA Kenya Limited
proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first More ❯
and related technologies. Strong communication and interpersonal skills, with the ability to interface effectively with both technical and non-technical stakeholders. Excellent problem-solving abilities and a customer-centric approach. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Onecom
future of our billing operations. What makes you a great fit: Excellent verbal and written communication skills Strong attention to detail and high level of accuracy Proactive, customer-centric attitude with a can-do mindset Logical problem-solver with a calm, composed approach Intermediate Excel skills and ability to interpret technical data Motivated team player who More ❯
remote, global environment Critical competencies: Experience in a technology focussed company. Proven track record of achieving results. Ability to demonstrate strong analytical thinking & research. Can demonstrate strong customercentricity through a deep commitment to understanding and addressing customer needs. Solid technical skills and comprehension of software development processes with the ability to translate More ❯
Competencies: Proven experience as a Business Analyst, preferably with a focus on payroll software solutions. Strong analytical and problem-solving skills, with a demonstrated ability to develop customer-centric solutions. Exceptional communication and interpersonal skills, with a proven ability to build and maintain strong client relationships. Hands-on experience with ResourceLink payroll software is highly desirable. More ❯
goals to align data analysis with business objectives Understanding of customer needs and priorities, using data and insights to improve and develop a truly customer-centric journey Excellent communication skills with the ability to convey complex findings to diverse audiences Be a technical problem solver, playing a strategic role and feeding back insights More ❯
shape decision-making. Ensure that strategic decisions are visible, understood, and supported across the business. Lead a cross-functional product team through discovery and delivery, championing a customer-centric and outcome-focused approach. Navigate and influence cross-functional relationships with teams operating in traditional delivery models, including transformation programmes, while maintaining agility within your product team. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
HAYS
and clear messaging. Support the smooth delivery of new products and services, ensuring they embed seamlessly into our operations and customer-facing channels. Champion customer-centricity across the organisation, celebrating successes and identifying opportunities to further develop our service. What you'll need to succeed Extensive experience in a leadership role focused on More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
and clear messaging. ? Support the smooth delivery of new products and services, ensuring they embed seamlessly into our operations and customer-facing channels. ? Champion customer-centricity across the organisation, celebrating successes and identifying opportunities to further develop our service. What you'll need to succeed Extensive experience in a leadership role focused on More ❯
Marketing successes to its clients. This collective strategy between Sales and Marketing teams turn interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centric and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live by core timeless principles More ❯
sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team at Verelogic More ❯
sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team at Verelogic More ❯
sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team at Verelogic More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Pontoon
days onsite per week Contract Length: 6 months Rate: Competitive About Client: Our client is a major UK-based financial institution, focused on innovation, inclusion, and customer-centric services. With a strong presence across the country, they are committed to transforming digital banking experiences and supporting communities through meaningful, user-focused design. Who we're looking More ❯
days onsite per week Contract Length: 6 months Rate: Competitive About Client: Our client is a major UK-based financial institution, focused on innovation, inclusion, and customer-centric services. With a strong presence across the country, they are committed to transforming digital banking experiences and supporting communities through meaningful, user-focused design. Who we're looking More ❯
at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customercentric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customercentric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯
at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customercentric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Energy
at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customercentric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯
at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customercentric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customercentric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯