8 of 8 Service Design Jobs in the South West

Job Title: Service Architect Location: Remote/Corsham 2-3 days per week Duration: Until 3/03/2026 with likely extension Rate: Up to 750 via an approved umbrella company Role Overview The project ensures coherence and assurance across all design activities within the Platform. As a Service Architect, you will play a pivotal role … in defining, advising, and assuring service requirements for the platform, working closely with Solution Architects, Product Owners, and Front Line Command Users. Your focus will be on embedding supportability and service features into the design lifecycle, ensuring they are implemented and continuously improved. Key Responsibilities Service Requirement Definition Engage with Front Line Command Users to understand … service expectations and current support structures. Translate service requirements into actionable guidance for Design Office Architects. Provide governance on service aspects across the programme. Through-Life Management Ensure Secure by Design (SbD) principles are met in collaboration with security teams. Define service elements for: Business continuity Monitoring Maintenance Backup/Restore Security patching Availability More ❯

Head of User-Centred Design - Defence Sector Location: Remote with occasional travel to Corsham Clearance: SC Contract Type: Contract, 4 months Rate: Circa £700 per day, Inside IR35. We are seeking an experienced Head of User-Centred Design (UCD) to lead the strategy, capability, and delivery of user-centred design across a high-impact defence programme. This … data-enabled services are designed, tested, and delivered to meet the unique needs of users operating in secure and mission-critical environments. Role Overview: You'll lead a multidisciplinary design function - spanning User Research , Service Design , Interaction Design , and Content Design - ensuring that every product and service is intuitive, inclusive, and effective. Working alongside … engineering, product, and delivery teams, you'll champion evidence-based design and embed user needs at the heart of every decision. Key Responsibilities: Set the vision, strategy, and standards for user-centred design across defence digital programmes. Build and lead a high-performing UCD team, nurturing skills in research, design, and accessibility. Oversee the delivery of design More ❯

We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a Service … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A Service Designer here must be able More ❯

Time (minimum 0.8 FTE) (flexible working available) Location: Polaris House, Swindon, Wiltshire - Hybrid working available Closing Date: Sunday 9th November 2025 About the role The Head of Product and Design is responsible for ensuring UKRI services are designed to effectively meet both user and organisational needs. In today's software as a service environment, UKRI no longer builds … every service from scratch. The role holder plays a pivotal role in understanding business needs and ensuring that all platforms, whether off the shelf like UKRI's Oracle Fusion or in house developed services such as The UKRI Funding Service and Databank work together as an integrated digital ecosystem that serves our staff, stakeholders and wider external communities. … seamless experience for users, reducing manual processing and improving outcomes. It ensures the technology we invest in is an enabler to success. This includes the application of user-centred design techniques and processes throughout the full lifecycle-from initial concept through to delivery. The role provides expert guidance on UK Government digital standards and ensuring services are secure, compliant More ❯

the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop … anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. Preferred More ❯

Description We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? Join our Digital & Data team working alongside product … design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner … with the following technologies to ensure scalable, high-performance applications: .NET (including Entity Framework 6 and Core, ASP.NET MVC and MVC Core) CSS, HTML, JavaScript/Typescript REST API design Microsoft SQL Server, MySQL, Postgres AWS What you can expect Work to agile best practices and cross-functionally with multiple teams and stakeholders. You'll be using your technical More ❯

and domains. You’ll be part of a multi-disciplinary agile team responsible for developing, securing, and maintaining microservices that underpin MOD’s next-generation data fabric. Key Responsibilities Design, develop, and maintain Node.js microservices within the LDDF architecture. Implement secure RESTful APIs for data exchange across domains. Ensure all services meet MOD security, logging, and auditing standards . … Work with DevOps engineers to containerise and deploy services via Kubernetes/OpenShift . Integrate with messaging systems (e.g., Kafka, RabbitMQ, or Azure Service Bus). Contribute to CI/CD pipelines and automated testing frameworks. Collaborate with architects, testers, and cyber security teams to ensure compliance and resilience. Essential Skills & Experience Node.js (advanced) – event-driven architecture, async programming … TypeScript – strongly typed, enterprise-grade API development Express.js or NestJS – RESTful and modular service design Security-first development – OAuth2, JWT, TLS, secure logging Containerisation – Docker, Kubernetes, or OpenShift CI/CD – GitLab CI, Jenkins, or Azure DevOps pipelines Messaging/Integration – REST APIs, Kafka, RabbitMQ, or Service Bus Desirable Skills Knowledge of LDDF framework , MOD digital services More ❯

and domains. You'll be part of a multi-disciplinary agile team responsible for developing, securing, and maintaining microservices that underpin MOD's next-generation data fabric. Key Responsibilities Design, develop, and maintain Node.js microservices within the LDDF architecture. Implement secure RESTful APIs for data exchange across domains. Ensure all services meet MOD security, logging, and auditing standards . … Work with DevOps engineers to containerise and deploy services via Kubernetes/OpenShift . Integrate with messaging systems (e.g., Kafka, RabbitMQ, or Azure Service Bus). Contribute to CI/CD pipelines and automated testing frameworks. Collaborate with architects, testers, and cyber security teams to ensure compliance and resilience. Essential Skills & Experience Node.js (advanced) - event-driven architecture, async programming … TypeScript - strongly typed, enterprise-grade API development Express.js or NestJS - RESTful and modular service design Security-first development - OAuth2, JWT, TLS, secure logging Containerisation - Docker, Kubernetes, or OpenShift CI/CD - GitLab CI, Jenkins, or Azure DevOps pipelines Messaging/Integration - REST APIs, Kafka, RabbitMQ, or Service Bus Desirable Skills Knowledge of LDDF framework , MOD digital services More ❯