customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions using CRM systems. Process orders and liaise with colleagues to resolve complex queries. Contribute to and manage customer-focused projects, identifying trends in customer queries to develop efficiencies and new support materials. More ❯
/DDD o Knowledge of PCI compliance and associated standards such as ISO 27001 o Knowledge of accessibility standards and how to apply them (WCAG) o Experience with developing CRM plugins o Experience of Python and Data Analytics o Experience of developing AI applications To understand the full requirements for this opportunity, please read the full job spec Primary responsibilities More ❯
exhibitions, and networking opportunities. Key Responsibilities: Identify and pursue new business leads Attend meetings, deliver pitches, and close deals Work with Marketing to develop a qualified sales pipeline Maintain CRM records and ensure customer satisfaction Stay current with market trends and industry developments Requirements: Proven experience in freight forwarding or logistics sales Strong knowledge of multi modal supply chain solutions … Confident communicator, self-motivated, target-driven CRM and digital tools proficiency What s on Offer: £40,000 £60,000 base salary Uncapped commission Company benefits and progression opportunities More ❯
