IT Service Manager
- Hiring Organisation
- University of the Built Environment
- Location
- Reading, Berkshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £45,000 per annum
Support team, ensuring incidents and service requests are handled efficiently and professionally Maintain and develop ITSM processes (incidents, service requests, problems, and change management) Manage service desk workload, prioritisation, and resource allocation Occasionally attend the London School of Architecture (Dalston) site for support, auditing and projects Our main … requirements: Proven experience in IT service management or service desk leadership Experience working within an assigned budget Good knowledge of Intune, Office 365 suite, AD and MS Entra/Azure Ability to work well within a team and mentor staff At University of the Built Environment we expect employees ...