26 to 50 of 51 Customer Insight Jobs in the Thames Valley

Senior Qualification Development Manager, you'll play an important role in developing and accrediting future digital qualifications, bringing together policy requirements, educational expertise and customer insight to create qualifications that support teachers and learners. Working at the intersection of education, assessment, product development and regulation, you'll collaborate … with subject experts, Associates and specialist colleagues to develop digital qualifications that meet regulatory requirements, reflect customer needs and support positive outcomes for learners. Whether your experience comes from digital qualification development, assessment, curriculum leadership, educational publishing or another education-focused environment, we'd love to hear how your ...

Drive Commercial Performance Through Data, Insight and InnovationIQVIA is seeking an experienced Commercial Excellence Lead to join a dedicated European business unit supporting an innovative Immunology & Inflammation portfolio. This is a unique opportunity to shape commercial strategy through analytics, customer insights and sales force effectiveness. Working … centre of a multi-country commercial organisation, you will partner with senior leaders across Commercial Operations, Marketing, Medical Affairs and client stakeholders to optimise customer engagement, improve field force performance and drive business growth. As Commercial Excellence Lead, you will own the commercial performance framework, leveraging CRM analytics, customer ...

Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes click apply for full job details ...

Oxford Nanopore Technologies is seeking a Product Manager to own on-market lifecycle management of sequencing platforms, turning customer insights into clear requirements and actionable roadmaps. You will work across R&D, Product Marketing and Commercial to ensure value delivery and competitive positioning. Reporting to the Associate Director ...

life. The Role As a Product Manager, you will define and execute the product vision, strategy, and roadmap, ensuring alignment with business objectives and customer needs. You will leverage market insights, customer feedback, and data-driven decision-making to prioritize initiatives and deliver impactful outcomes. Working closely with … engineering, data science, design, and business stakeholders, you will drive product development from concept through launch while continuously optimizing performance and customer value. Key responsibilities: Define and communicate the product vision, strategy, and roadmap for customer data and personalisation products. Partner with business stakeholders, engineering teams, data scientists ...

This is an exciting opportunity to manage and optimise a multi-market digital ecosystem, overseeing website content, product launches, customer journeys and platform enhancements across multiple international markets. Working with cross-functional stakeholders and agency partners, you'll drive digital performance, improve online experiences and help shape the future … client is a well-established international business with a strong presence across multiple markets and a reputation for delivering high-quality products and customer experiences. They offer a collaborative environment focused on innovation, continuous improvement and long-term growth. Description Manage and coordinate website content, product launches and digital ...

/Managed DIA, and SD-WAN services.As the product manager for these products, you will drive profitable growth, ensure our products remain competitive and customer-focused, and work closely with cross-functional teams to deliver market-leading solutions that support the organisation's strategic objectives.**Key Responsibilities**· Define … across the business.· Collaborate closely with Engineering, Operations, Sales, Digital, and Pricing teams to ensure effective product delivery and scalability.· Drive continuous improvement in customer experience, service performance, and product competitiveness.· Monitor market trends, customer insights, and competitor activity to inform product strategy and roadmap decisions.· Create ...

Managed DIA, and SD-WAN services. As the product manager for these products, you will drive profitable growth, ensure our products remain competitive and customer-focused, and work closely with cross-functional teams to deliver market-leading solutions that support the organisation's strategic objectives. Key Responsibilities Define … across the business. Collaborate closely with Engineering, Operations, Sales, Digital, and Pricing teams to ensure effective product delivery and scalability. Drive continuous improvement in customer experience, service performance, and product competitiveness. Monitor market trends, customer insights, and competitor activity to inform product strategy and roadmap decisions. Create ...

business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using … Product Owner, you will own and enhance Microsoft Dynamics 365 for our Energy & Utilities business while leading the migration from Market to Dynamics 365 Customer Insights Journeys. Your immediate priority will be delivering a successful marketing automation migration ahead of the Market to contract expiry, ensuring seamless campaign continuity ...

Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What’s the role As the Customer Operations Insights Analyst, you will be the technical expert responsible for developing data-driven customer insights, reporting, and analytical models that support operational performance, strategic decision-making, and risk identification … ensuring accurate regulatory and compliance reporting. Working closely with stakeholders across the business, you will translate complex data into clear, actionable recommendations that improve customer and operational outcomes. What you’ll be doing Insight, Analysis & Reporting Develop and maintain analytical models to understand trends, performance, and emerging risks ...

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please … support with your application, please let us know in your application or throughout the process. The role As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd ...

SaaS platform delivers measurable value while ensuring successful deployment through well-defined scope and implementation plans. The Work Partner with sales executives to understand customer objectives and challenges, shaping solution proposals that align with business outcomes. Conduct discovery sessions to gather requirements, map processes, and identify gaps/opportunities. … Translate business requirements into functional and technical implementation scopes. Define project parameters such as timelines, resources, dependencies, and success criteria. Partner with professional services, customer success, and product teams to ensure seamless handoff from sales to implementation. Provide input into Statements of Work (SOWs), level-of-effort estimates ...

Territory Manager, working directly with prospects, customers, and partners from initial discovery through solution validation and commercial close. This is a hands‐on, customer‐facing individual contributor role. You will combine strong infrastructure knowledge with commercial awareness, helping customers understand how Virtuozzo can address their technical requirements, operational challenges … Partner closely with the Territory Manager to develop account strategies, progress opportunities, and remove technical barriers to purchase. Lead technical discovery to understand each customer’s infrastructure, workloads, operating model, commercial priorities, and decision criteria. Design and present solution architectures based on Virtuozzo’s cloud infrastructure platform. Translate customer ...

science and AI. You'll have the chance to work with complex, multi-channel behavioural data and help global brands understand what truly influences customer decisions. The Company This specialist data and insights business helps brands measure how advertising and digital experiences impact real-world consumer behaviour. They have … consented consumer dataset that combines media exposure, digital activity, search behaviour, shopping journeys and emerging AI interactions to create a comprehensive view of the customer journey. Operating as a highly collaborative and entrepreneurial team, they offer significant ownership, direct exposure to senior leadership and the opportunity to influence ...

Internet of Things (IoT). What you’ll do You will own and optimise Vodafone Business' prospect nurturing strategy, developing targeted campaigns and customer journeys that increase engagement, drive conversion, and support prospects throughout the buying journey. You will use customer insights and data to develop targeted audience … Product Marketing, Brand, Digital, Go‐to‐Market and Commercial teams, as well as agency partners, to deliver integrated marketing campaigns. Using data and commercial insight, you will influence senior stakeholders and help drive acquisition and pipeline growth. Who you are You will have significant experience in B2B acquisition, demand ...

great opportunity to join a growing analytics consultancy where you'll work across a diverse range of marketing analytics and business insight projects. This role offers plenty of variety, direct client exposure, and the chance to develop into a broader data consulting position. The Company They are a specialist … data and analytics consultancy helping businesses use data to improve commercial performance. Working across multiple sectors and brands, they deliver projects spanning marketing analytics, customer insights, measurement, reporting, and data strategy. Their collaborative team offers flexibility, autonomy, and strong opportunities for progression. The Role You will support clients across ...

ICIS is seeking a data analytics professional to turn customer, product and operational data into actionable insight that drives customer understanding, product decisions and business performance. You will work with researchers and cross-functional teams to combine quantitative and qualitative evidence, enabling a connected view of customer ...

Turbomachinery Commercial operations by establishing a single thread of truth from enquiry to order, leveraging data and digital tools to optimise decision-making, enhance customer experience via automated cross departmental collaboration, and deliver improved commercial performance in Dry Gas Seals. Commercial Responsibilities Own and deliver timely, accurate quotations across … process purchase orders, ensuring alignment with quoted scope, pricing, and contractual terms Partner with Sales to develop opportunities, leveraging installed base knowledge and customer insights Additional duties as assigned by the local commercial manager. Digital & Data Responsibilities Lead data governance and quality improvement initiatives for Turbomachinery Commercial datasets Design ...

Enterprise Sales Executive focussing on new business, you’ll work directly with finance leaders to: Build trust-based relationships through a consultative, customer-first approach Understand complex financial challenges and translate them into tailored solution strategies and close new business opportunities Lead compelling presentations that connect our solutions … sales teams to create winning proposals Help organisations protect their financial integrity and optimize their financial operations Contribute to our continuous innovation by bringing customer insights back to our product teams What Success Looks Like You’ll consistently meet or exceed revenue targets Your customers will become advocates ...

entrusted with overseeing the entire lifecycle of our NGS products, from conception through to launch and ongoing optimisation. Your role involves understanding market trends, customer needs, and competitive landscapes to develop and execute strategic product plans. Responsibilities Your duties will include: Conduct comprehensive market research and analysis to gather … voice of the customer, identifying key needs, pain points, and market trends Collaborate with cross‐functional teams to drive new product development (NPD) ideation, ensuring alignment with company goals and customer requirements Develop robust business cases for new product initiatives, including market opportunity assessment, financial projections, and risk ...

VWFS UK is seeking a Speech Analytics Manager to lead the Genesys analytics capability, turning customer interactions into actionable insights. You will help identify risks, reduce friction, and improve customer journeys across multiple VWFS teams. The role requires strategic thinking, governance discipline, and strong collaboration with Compliance, Audit ...

What You’ll Do The Director of AI sales owns the cross‐sell engine across the Simpro Group customer base. This leader builds, runs, and scales a team of Solution Specialists who carry quota, run high‐volume outbound and respond to inbound requests. They also partner with Account Managers … into revenue. Collaborate with Marketing on campaign plays and expansion initiatives. Work with Enablement on onboarding and ongoing training programs. Provide Product teams with customer insights and market feedback that influence roadmap priorities. Build and scale best practices: develop and document scalable sales playbooks, including discovery and call structures ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

This role is responsible for adopting a consultative, solution-led sales approach, understanding customer challenges and strategic goals, and aligning SCG Cares technology solutions to deliver measurable value. The post holder will drive the growth of SCG Care by identifying, developing, and securing new business opportunities, while maximising revenue … strengthening relationships within existing customer accounts. Working with stakeholders at all levels, from operational teams to board-level decision-makers, the successful candidate will build long-term partnerships, expand market presence, and contribute to the continued growth and success of the business within a defined target sector. Experience selling ...

across Vesta’s portfolio companies. This leader will define and operationalise the commercial playbook for the group, bringing sophistication, consistency, and scalability to pricing, customer expansion, and revenue optimisation.The Group Director of Commercial Growth & Pricing owns the commercial engine room — ensuring that every Vesta business maximises revenue, margin … strategic thinking with hands-on execution, embedding commercial excellence in newly acquired companies and building a data-driven culture of pricing optimisation, upselling, and customer value creation.Key ResponsibilitiesCommercial Growth Leadership• Build and lead the group-wide Commercial Growth function, developing a high-performing team capable of supporting multiple business ...