26 to 37 of 37 Customer Insight Jobs in the Thames Valley

ideas become reality. We move fast. We build boldly. We execute with purpose. And we do it together. About the role As a Customer Success Representative, you'll own the day-to-day success, retention, and operational rhythm of a large portfolio of 200+ high-volume SaaS accounts using … customers engaged, supported, and confident in their use of our tool, so they stay and grow with us. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. You'll guide ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

majority owned by S&P Global. About The Role We are seeking a designer who can craft intuitive, seamless user experiences that solve real customer problems and elevate our product. As a Product Designer, you will shape the end-to-end user experience across multiple software initiatives. Working closely … with product management, engineering, research, data and operations teams, you will translate complex requirements and customer insights into clear, intuitive, and high-quality design solutions. You will lead the creation of user journeys, wireframes, prototypes, and final UI designs; validate concepts through testing and feedback; and ensure design quality ...

Marketing Manager you will have the following responsibilities: Develop and refine marketing strategy, brand positioning, and messaging aligned with business goals and customer insights. Monitor market trends, competitor activity, and channel performance to optimise strategy and execution. Plan and oversee company presence at industry events and shows. Lead, mentor … partners, and industry influencers, gathering market and satisfaction insights to inform strategy. Drive innovation by exploring new marketing technologies, identifying growth opportunities, and enhancing customer experience. ***Shortlisting in the New Year*** Profile A successful Marketing Manager should have: Proven experience in a similar marketing role - with a clear track ...

profile: Key Responsibilities Identify, qualify, and nurture new sales opportunities through calls, emails, and digital channels. Manage inbound leads, responding promptly and professionally to customer inquiries. Work closely with marketing to convert campaign responses into opportunities. Conduct research on target accounts and develop tailored outreach strategies. Maintain an organized … preparation, and follow-up activities. Meet or exceed monthly and quarterly targets for qualified opportunities and closed sales. Provide feedback on prospect trends and customer insights to marketing and product teams. Build and maintain strong relationships with internal teams and customers to ensure satisfaction and retention. Qualifications & Experience Bachelors ...

KPIs, and disciplined forecasting. Design and deliver a robust pipeline generation strategy across outbound, inbound, partnerships, and events. Collaborate closely with Marketing, Product, and Customer Success to align on go-to-market priorities. Team Building & Management Recruit, mentor, and lead a high-performing sales team (AEs, SDRs, AMs). … rates. Monitor market trends and competitive shifts, adjusting messaging and positioning where needed. Cross-Functional Leadership Work closely with Product teams to share customer insights and influence product roadmap direction. Support Marketing with messaging, positioning, and collateral tailored to enterprise buyers. Partner with Customer Success to strengthen renewals ...

forward-thinking, technically advanced team that is reshaping how intelligent systems interact with the world. Working at the intersection of product, strategy, and customer engagement, you will lead the entire lifecycle of highly specialised technology products, from ideation and roadmap creation through to launch and beyond. This is more … teams to make product ideas commercially successful Explore how existing technology can be leveraged in new markets Influence long-term strategy through market research, customer insights, and competitor analysis Work closely with technical teams to integrate emerging capabilities into the product stack Be a technical voice in commercial discussions ...

platform, they're building seamless, personalised financial experiences that rival digital leaders such as Zopa, Monzo, Starling and Revolut. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine … Candidates must have Fintech experience): Experience in product management, business analysis, or related roles within Fintech Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your ...

platform, they're building seamless, personalised financial experiences that rival digital leaders such as Zopa, Monzo, Starling and Revolut. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine … Candidates must have Fintech experience): Experience in product management, business analysis, or related roles within Fintech Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your ...

platform, they're building seamless, personalised financial experiences that rival digital leaders such as Zopa, Monzo, Starling and Revolut. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine … Candidates must have Fintech experience): Experience in product management, business analysis, or related roles within Fintech Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your ...

platform, they're building seamless, personalised financial experiences that rival digital leaders such as Zopa, Monzo, Starling and Revolut. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine … Candidates must have Fintech experience): Experience in product management, business analysis, or related roles within Fintech Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your ...

larger and more strategic accounts, ensuring they get real outcomes and love working with Benji. Collaborate across the organisation Work with product, marketing, and customer success to bring customer insights into the heart of how we build. Shape how we sell As an early sales hire ...