Location: Banbury Reporting to: Lead Quality Manager We are seeking an experienced and highly motivated Quality Assurance Manager to join our team. The successful candidate will have management experience in a certified or regulated environment (e.g., ISO 9001) and a strong health and safety background within a manufacturing setting. This role requires a proactive, professional, and personable approach … position is responsible for embedding a culture of quality, ensuring process control, and maintaining compliance with ISO 9001 standards while driving excellence across manufacturing processes. Key Responsibilities Quality Management Manage the full documentation of the ISO 9001 certified quality system. Facilitate 3rd party certification audits and liaise with relevant bodies. Ensure adherence to company policies, processes, and procedures … and coordinate timely action on all items. Create and review health and safety documentation, ensuring regular updates. Conduct risk assessments with production teams and monitor associated risks. Work with facilitiesmanagement on safety issues related to the workplace. Ensure safe working practices are adhered to and report issues to senior leadership. Training, Procedures, and Quality Maintain robust More ❯
and education to end-users during Tech Bar sessions Provide VIP support to key stakeholders. Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist … with IT security incidents Collaborate with the FacilitiesManagement team to maintain on-site service and physical security, e.g. building access control/building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring all tickets are dealt with in a timely and professional manner Service Improvement and Collaboration: Essential … explain technical concepts to non-technical users Ability to work in a fast paced environment Experience with IT ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. Our More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
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revenue earning services meet client requirements or appropriate SLAs Operate dilapidation and update plans relating to critical environments Operate change control process covering business critical areas Provide technical management reports as required Provide emergency response standby/call-out Monitor utilities management and environmental programmes Support critical environment related technical audits Support cost-effective procurement of … for the maintenance and repair of the services Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems Advise the FacilitiesManagement Team of changes in critical environment requirements Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services … emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes IOSH or equivalent H&S training Excellent contract/supplier management skills Excellent facilitation, communication skills at all levels Self-motivated, resourceful and pro-active Confident decision maker Understanding of water hygiene (L8) - desirable BMS Controls experience/HVAC experience More ❯