Job Description ITSupport Technician Purpose The role of ITSupport Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The ITSupport Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all ITsupport and service requests. The ITSupport Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position … is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic More ❯
Up to £30,000 DoE + Benefits Are you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line ITSupport Technician to join their dynamic team. This is an excellent opportunity to … work with a supportive team, gain hands-on experience and grow within a thriving IT solutions company. ?Our client provides expert IT solutions tailored to keep the customers businesses running smoothly. Whether they're a start-up, small business or large enterprise, their team ensures their client's … technology works efficiently, securely and without interruption. They offer a comprehensive range of services including ITSupport, Network Solutions, Cyber Security and Cloud Deployment. As a 1st Line ITSupport Technician, you will act as the first point of contact for all client enquires, providing exceptional More ❯
Up to £30,000 DoE + Benefits Are you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line ITSupport Technician to join their dynamic team. This is an excellent opportunity to … work with a supportive team, gain hands-on experience and grow within a thriving IT solutions company. ?Our client provides expert IT solutions tailored to keep the customers businesses running smoothly. Whether they're a start-up, small business or large enterprise, their team ensures their client's … technology works efficiently, securely and without interruption. They offer a comprehensive range of services including ITSupport, Network Solutions, Cyber Security and Cloud Deployment. As a 1st Line ITSupport Technician, you will act as the first point of contact for all client enquires, providing exceptional More ❯
Bicester, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Robert Half
Exciting opportunity for an ITSupport Analyst to join a growing business in Bicester, offering up to £38,000 (DOE) plus excellent benefits and development opportunities! The Role The ITSupport Analyst will join a close-knit IT team, providing 1st-2nd line support … users across the business. This will include: managing/troubleshooting tickets within a service desk tool, escalating where necessary providing desktop and local user support maintaining an excellent customer service approach for all support queries IT asset management, setting up laptops & Mobile devices process improvement, documentation support on various projects About you Applicants for the ITSupport Analyst role will have: proven experience in a similar ITsupport role covering both 1st and 2nd line support working experience with Office 365, Azure, Active Directory, Entra ID, Intune, Endpoint Manager excellent customer More ❯
Our client is a well-established Global organisation urgently seeking an Onsite ITSupport Technician to join their team on a permanent basis. As the ITSupport Technician, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and … services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and printing to ensure the business can run all IT aspects at the highest standard. The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion. Key … responsibilities as the ITSupport Technician include but not limited to: Provide technology, data and process support for an effective IT service across the organisation, with commensurate travel as appropriate. Primary point for site-based IT issues escalated by the global service desk. Provide equivalent More ❯
5 WOODSIDE BUSINESS PARK, WHITLEY WOOD LANE, READING, England
COMMUNICATIONS SOLUTIONS UK LTD
As an ITSupport Apprentice, you will assist the ITsupport team in providing technical assistance and support to our clients. You will learn to troubleshoot and resolve IT-related issues, ensuring customer satisfaction and contributing to the smooth operation of our IT services. Role Customer Support: Respond to customer enquiries via phone, email, providing first-line technical support and guidance. Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner. Ticket Management: Create, manage, and close support tickets using our … IT ticketing system, ensuring accurate documentation of issues and resolutions. Hardware and Software Setup: Assist in the installation, configuration, and maintenance of computer systems, peripherals, and software applications. User Training: Provide basic training and support to users on IT systems and software applications. System Monitoring: Help monitor More ❯
1st Line ITSupport Technician, Woodstock, £25k - £30k plus benefits: A leading Managed Services Provider based on the outskirts of Oxford is looking to recruit a 1st Line ITSupport Technician to work in their client’s stunning rural office location. As part of a team … of dedicated technicians, you’ll be providing 1st Line Support to over (Apply online only) users covering cutting edge hardware, software and infrastructure technologies. The role: The 1st Line ITSupport Technician will provide support to a diverse group of over 500 users, responding to incidents … and requests in line with company SLA’s. You’ll be the first point of contact for all IT queries submitted via telephone, self-service portal and walk-up, keeping users updated as you progress. You’ll deal with a variety of hardware, software, telephony and mobile device issues More ❯
London, Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
Ashdown Group
A great opportunity for a personable ITSupport Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you … will provide a wide range of 1st, 2nd and 3rd line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working autonomously and be able to use their own initiative. The position is homebased with travel to clients … in Central London three days a week. Key Responsibilities: Provide 1st, 2nd and 3rd line ITsupport to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office 365, Windows, Active Directory More ❯
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Ashdown Group
A great opportunity for a personable ITSupport Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you … will provide a wide range of 1st, 2nd and 3rd line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working autonomously and be able to use their own initiative. The position is homebased with travel to clients … in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line ITsupport to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office More ❯
We have an exciting opportunity for a 1st Line ITSupport Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having … individuals join their team, who are keen to progress and succeed. 1st Line ITSupport Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep … accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line ITSupport Technician – skills & experience: Minimum of 6+ months of experience in More ❯
We are currently recruiting for an ITSupport Engineer to join a growing service provider in High Wycombe, Buckinghamshire, this will be a permanent role paying £30,000 to £34,000 p/a with a great benefits package also. Key Skills required for the position of ITSupport Engineer in High Wycombe, Buckinghamshire; Strong ITsupport experience - predominantly windows technologies (2/3 years' experience minimum). Experience working within BAU and projects environment. Need to hold a UK drivers license. Must be able to go through DBS checks. If you are interested … in the position of ITSupport Engineer in High Wycombe, Buckinghamshire or know someone who might be, please get in touch on the details below and send your CV. * Graham Rose is an employment business acting on behalf of our client More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum Plus holiday, pension & benefits
Job Title : IT Project Support Associate Location : Milton Keynes on - site About Makita: Makita is a global leader in providing innovative power tools and outdoor equipment, trusted by professionals worldwide. Our mission is to design and deliver high-quality products that empower industries such as construction, woodworking, and … and outdoor equipment. Career Development: We believe in developing our people. With Makita, you'll have access to ongoing training, career growth opportunities, and support to help you reach your full potential. Work-Life Balance: We offer competitive salaries, benefits, and the opportunity to work with a team that … do is driven by our commitment to our customers and products. Role Overview: Makita UK is looking for a dedicated and detail-oriented Project Support professional to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth and efficient execution of our projects More ❯
pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an ITSupport Specialist your primary role will be to support the Systems Administrator with a variety … of tasks from Hardware/Software setup and supporting the IT team by providing essential support services to the wider company. As an ITSupport Specialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level ITsupportMore ❯
ITSupport Engineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented ITSupport Engineers to join … and encourage development and progression, with the opportunity of great career with unrivalled job security and stability. Job Profile The job will suit skilled ITsupport engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will More ❯
Reading, England, United Kingdom Hybrid / WFH Options
IT Talent Solutions
Senior ITSupport/Infrastructure Engineer A top-tier client of ours is on the lookout for a sharp, hands-on Support Engineer to join their experienced tech team. If you're someone who enjoys solving technical problems and being part of impactful IT projects, this … could be a great fit. You'll be providing day-to-day support to users while also contributing to a wide range of projects built around Microsoft and cloud-based platforms. Your day-to-day: * Supporting and managing systems like Active Directory, Microsoft 365, Windows Server, Intune, and general … security tools * Working on technical projects, from upgrades to migrations * Acting as a go-to for 2nd/3rd line support issues We’re looking for someone who: * Has solid experience in a 2nd/3rd line ITsupport role * Is keen to grow their skills in More ❯
ITSupport - 1st/2nd line - £35K - Slough We're on the hunt for a dynamic First Line & Second Line ITSupport Analyst who's obsessed with all things tech - from tinkering with hardware and software to mastering cutting-edge communications systems. Responsibilities Customer Support & Issue Resolution - Handle incoming support calls and tickets, diagnose and resolve technical issues, escalate complex problems, and track cases on Jira. Technical Implementation & Training - Install and customize applications for new customers, conduct training sessions, and test bug fixes before deployment. Technical Expertise & Skills - Ideally you will have some … remote access tools, with strong communication skills and the ability to work autonomously in a fast-paced environment. This isn't just a job - it's your launchpad to a career with a fantastic company. Ready to join the action? Apply now for an interview this week. More ❯
Position: ITSupport Engineer Location: Carterton, UK Type: Contract role We are seeking a dedicated ITSupport Engineer to join our team. The ideal candidate will be responsible for managing the migration and refresh of devices, ensuring smooth transitions and minimal disruption to users. This role More ❯
Job Description Position: ITSupport Engineer Location: Carterton, UK Type: Contract role We are seeking a dedicated ITSupport Engineer to join our team. The ideal candidate will be responsible for managing the migration and refresh of devices, ensuring smooth transitions and minimal disruption to users. More ❯
Kidlington, Shipton On Cherwell, Oxfordshire, United Kingdom
Mars Recruitment
IT Infrastructure Support Engineer, Kidlington, £38,000 - £45,000 Our client are a leading consultancy business in their field with around 1,200 staff across multiple sites. They are seeking an Infrastructure Engineer to support cutting edge hardware, software and infrastructure technologies, this role is a mixture … of 3rd Line/infrastructure support and system maintenance tasks. It requires the engineer to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of your work must be exceptional. The responsibilities of the IT Infrastructure Support Engineer role are: Working with the Service Desk team on escalated issues, support, and knowledge transfer Administer and maintain network and infrastructure Administer the VMware infrastructure and SANs Monitor and troubleshoot server and network performance Creation and maintenance of high-quality documentation, manuals and procedures Carry out site More ❯
IT Infrastructure Support Engineer, Kidlington, £38,000 - £45,000 Our client are a leading consultancy business in their field with around 1,200 staff across multiple sites. They are seeking an Infrastructure Engineer to support cutting edge hardware, software and infrastructure technologies, this role is a mixture … of 3rd Line/infrastructure support and system maintenance tasks. It requires the engineer to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of your work must be exceptional. The responsibilities of the IT Infrastructure Support Engineer role are: Working with the Service Desk team on escalated issues, support, and knowledge transfer Administer and maintain network and infrastructure Administer the VMware infrastructure and SANs Monitor and troubleshoot server and network performance Creation and maintenance of high-quality documentation, manuals and procedures Carry out site More ❯
solutions and services, and a market leader in remote monitoring and energy saving technologies. We are committed to the highest standards of care and support for our customers and invest heavily in R&D to remain at the forefront of our industry. Overview We’re looking for a proactive … 1st Line ITSupport Technician to join our IT team. You’ll be the first point of contact for user support, handling issues across hardware, software, networks, and key platforms such as Microsoft 365, Azure, and our job management system, Protean. Experience with both Windows and … Linux environments is essential. Key Responsibilities * Champion and support the Protean job management system * Provide 1st line support via phone, email, and remote tools * Troubleshoot hardware, software, and network issues (Windows & Linux) * Support Microsoft 365 and Azure Active Directory users * Assist with CRM/ERP and job More ❯
HP11, Loudwater, Buckinghamshire, United Kingdom Hybrid / WFH Options
Sharp
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing ITsupport to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop More ❯
We have an established team who are friendly, knowledgeable and supportive. Everyone is driven to support our students in the best way they can. You will be able to grow and develop in an exciting and varied environment. Role In this role you’ll contribute to the work of … means no evening or weekend study is required! You will work towards being able to undertake the range of duties listed below: To provide support on hardware/software and peripherals including Windows, Microsoft Office & 365, Exchange, SIMS.net, etc. To carry out general network administration duties e.g. create/… maintain an up-to-date asset register of all hardware and software, ensuring the school remains compliant at all times with licensing legislation To support staff and students on the agreed learning platform to support learning To set up for events and attend such events to supportMore ❯
RBW are looking to recruit a 1st & 2nd Line ITSupport contractor. The role is onsite 5 days a week in Abingdon ( between 8:30 - 17:30 Mon - Fri ) and paying £220 per day inside IR35 on an initial 6 month contract. (No sponsorship or Tier 1 VISA … Essential: Minimum of 3 years’ IT experience in a corporate environment Excellent knowledge in Windows 11 installation and configuration Strong communication skills Excellent troubleshooting and problem resolution skills Able to work independently under pressure Active Directory – User Creation/Groups Lenovo, Dell Hardware experience Administration of Microsoft 365 (Teams More ❯
Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level supportMore ❯